McDonald's in North Lanarkshire

I literally go here every morning just before 0600 when I'm working in the office (around 2 times a week).They're generally great but occasionally they're a lot slower than other times at the drive through and I'm worried about getting to work on time. I'm glad to say that it was 3- 4 mins from order to leaving the car park this morning. When it works it works !!

Very bad service and staff attitude. Products packed in wrong packaging creating confusion.

Ok as McDonalds goes, did take them 3 attempts to get the order right though, luckily we were sitting in

spent £36 to get the wrong order at £25!

ordered 3 happy meal on one happy meal no frise

food was stone cold & ice cream was like milk

Our order wasn’t delivered my boyfriend try to wave the car dow and it drove away it was also more than hour after we had already ordered it

not only was it late the main meals were missing and Macflurries were melted.

Good but there was no dips in the bag.

I ordered it and selected it to be here at 1.00pm but it was 15 mins late and I only get my lunch break starting from 1-1.30. I am not happy about this now

On time and delivery excellent service

No extra sauce and everything was cold

Waited nearly two hours for my order and when it arrived it was wrong! Ridiculous time to wait for a McDonalds, apparently due to no drivers…driver said there were plenty!?! 🤷🏻‍♀️

Paid extra for Minecraft big mac meal and toy wasn't in it. Large fries was more like a small Terrible

toys missing from happy meal and food was cold

Ordered two items with dips, no dips included with delivery.

all chips missing for all 6 meals

there was on mayo on any of the mcchicken sandwiches.

Good food didn't get the figures as listed on the order. disappointed

the delivery guy wasn't very friendly, looks like a foreign guy

Absolutely no hot food was delivered from this order. Not even a portion of chips out of an almost £50 order. Absolutely shocking

food is freezing yet again and have a cheek to take £4 delivery

Love it on time so mite just get it all the time now

ordered Minecraft Meal with a Toy and of course there is no Toy .there is no straw either. unfortunately every single time when I ordered from you , something is missing, I understand busy , I'm working for restaurants my whole life , but you guys should change take away person , or give them proper training, to check orders twice before send it away .

order was wrong. not the drivers fault.

Something is missing from my order EVERY SINGLE TIME! I ordered the Minecraft meal specifically for the toy for my daughter and they forgot the toy

NO DIPS!! Every single time they forget the dips. Food cold

juice leaking all over the food

I've been to many McDonald but never have I experienced such an inaccurate order.

I would like a full refund as my delivery never came. I had to re order it came the 2nd time but obviously I had to pay double.

No sauces for any of the meals. It specifically asks on the app!!! Can’t yous read??

it was ordered at 18:15 and didn't come till 20:00.Everything was absolutely freezing.Really disappointing

Forgot everyone’s fries so we have sad dinners tonight

Never came to my address. My son is in waiting and it says never came. I had a msg saying delivered. Must of been delivered to another address.

Food freezing and always missing something from the order, absolutely abysmal place

Friendly delivery, chips were cold however.

Received the complete wrong order 5 mins before the restaurant closed so wasn’t able to get any replacement or order more food, no compensation offered, unimpressed

Order was late, arrived freezing cold

Turned up cold due to courier not having the proper bag to carry the food in.

Not happy as not received a full meal ur a joke

only problem was no forks knifes or straws and there was so syrup for the pancakes everything else was great.

ordered 2 dips with my order. one included with chicken suggests. other paid for. Not ideal!

use have took 2 payment out my bank for this order whats going on here

Order came cold after waiting 2 and a half hours

missing food still.waiting on you getting back to me about this issue. as I raised this yesterday when foodnwas deleivered

Staff are the worst with completing a delivery order they ALWAYS forget something. Order… pancake with syrup did the syrup arrive with pancakes?.. I know it’s just syrup but it completes the order.. and it’s always every order that something is missed… rant over lol

Food is always cold. Disappointing

my food was stone cold and no doubt won't get a return tommorow for absolutely ridiculous

food is hot and well packaged and driver was very nice aswell no complaints!

I'm missing 2 big macs and a mcchicken sandwich from the family deal I bought

Shocking out of a £20 order I got half a happy meal two drinks and one burger

food came soaked in milkshake and juice, honestly the worst thing thats happened with mcdonalds.

shocking worst McDonald's I have had please don't fund these people no lettuce sauce nothing freezing cold will definitely be the last

2 fries missing and the raspberry pie again

Whoever made the burgers Tuesday the 18th of March at around 23:45 needs some practice. The big Mac was, let's say weirdly arranged and the Philly cheese stack was literally drowned in cheese and onions. AND NOTHING ELSE. No one asks for perfection but at least use all the ingredients.

delivery time was put back 3 times. half the order was freezing cold and not edible. no dips either. this is the 2nd order I've had problems with.

provided delivery notes, but not used. took 8 mins to deliver to what is 3 mins away. driver never used bag, food was cold

Half the chips were missing Paid for extra cheese on burger no extra cheese Berry muffin was missing

last time I use this company for delivery. absolute joke driver massively over aggressive refusing to give me my food as I didn't answer a phone call that was not received this was proved to the driver absolutely disgracefull service !!!!!

ordered at 19.40 and didn’t receive order until 21.10. just opened the bag and the food is stone cold. not even edible! no way to contact the store, id better get a phone call after posting this review for the shockingly bad service and a full refund!! why is it so hard to get a correct order, delivered on time and delivered warm? can’t even get the basics right. this place is the absolute pits!

Ordered never arrived, tracked the driver taking the order to the wrong street before it was marked as delivered!

Food was freezing inedible drive lied saying was just made clearly had been ready for ages as was stone cold

always 1 item missing in my order...... someone left with no food

My order only arrived on time because my estimated time kept changing. Close to 2 hours from placing order to receiving it.

didnt send the mcchicken sandwich or mozzi sticks

I have visited this branch quite a few times for breakfast and never have been disappointed. When coming in early parts of the sitting areas are blocked of I guess to keep cleaning different areas to a minimum with fewer people coming in. I always have been made to feel welcome by serving staff. Eating in early morning has as fast service some drive throughs are present but don't effect eating in. This branch is clean and there is always someone looking after the bins in and outside. I never visited this branch past breakfast but if they do their day service like their breakfast I can't fault it. The only thing I noticed is that the vents in the ceiling blowing cold air where the open area is in the morning I had to put my collar up as it was a little bit uncomfortable. Food (breakfast) 10/10 Service 9/10 (sometimes I didn't get a serviette) Cleanliness 10/10 Comfort 6/10 Parking & location 10/10 for me early morning. Friendly staff, food is as expected, I Will keep visiting this branch. Happy customer.

time was pushed back multiple times, fries were cold and the burger had some heat in it

Unacceptable every time you order from this place its freezing cold the milkshake is more warm than the burger and fries

Nice food but not giving dips and never fill dips.

my mum just got scolded as the delivery man gave her 2 off the lids were off and food was ruined i would like a refund

Food wasn’t delivered despite app saying it was. Very disappointing

Half a tub of ice cream… will not order again

Useless at getting orders correct. Every order is ALWAYS MISSING SOMETHING.

i ordered two 6 chicken nuggets and both o ly came with 5 chicken nuggets

Food was nice and warm and tasted good. Delivery service was also very good. Overall very satisfied

You DIDNT deliver the order I ordered at 21:30 it’s now 00:00 and still no food.

order my son a happy meal and the chips and nuggets are absolutely frozen as if been sitting so long. I have had to reheat his happy meal. the account credit I have received is shocking. £1.07 for the happy meal to be cold and also a hamburger. shocking . also the oasis had spilled all over the bag but can't claim that either

Never got my burger when I ordered it or my fries

Was disappointed that with something so simple as when given options for sauces availability choices that after selecting, what I received was way off!!! How can THIS be so difficult to get right??

no chocolate milkshake and barely any irn bru in my drink absolutely horrible

Was freezing cold would like to request a refund

we not get meals what we ordered

took over an hour food was absolutly freezing never again

Meals were very tasty and hot the delivery guy was really respectfully good all round experience.

Asked for a double qauter pounder meal got one patty

Order did not arrive although is claiming it was delivered, we are now left with no meals before our day out. Very unhappy

Juice all spilled all over , and all the food is cold . Having to put it in the microwave, hip now be ruined, and burgers in buns now sticky and ruined

Burger was so cold I couldn’t eat it.

App was playing up and location pinpoint took my order to another address which the courier did not leave the food as the girl didn't have the delivery code . So had to reorder again . Then the company informed me that I will not be refunded

Food was very cold when arrived

Missing items yet again always happens especially upset for the kids as it’s ice creams

didnt get my free philly cheese with order was charged for it

Best delivery driver first time in 5 years food fresh hot amazing deliver person kind gentleman

The packaging was not great as all the fries were all over the bag Burger King are better for their packaging

delivery driver very pleasant. all the order was there. tasted very good

Chips not cooked, food all squashed. Warm at best.

food was cold and can’t reheat chips so all we r in the bin and only got £3.50 back for 2 big mac meals

Its a macdonalds. Food is as expected, staff are friendly, service is quick.

Rude delivery driver, just dropped my food on the floor

how does this branch of McDonald's always seem to have a problem with getting the order right