McDonald's in North Lanarkshire

Won’t let me submit with no stars!! My food was not delivered to my house but said in the tracking that it was!!!!

food was cold and chicken nuggets were over cooked

unfortunately the drinks were knocked over in the bag and was everywhere but driver has offered to pick up two more which was very kind of them.

Food was not delivered no phone call and no attempt to deliver

nae terry chocolate orange mcglurry nae straw.

I was missing cheese dippers and all my sauces for my meals!

Food hot and driver was really friendly. But yet again McDonald’s staff can’t put in any sauces you ask for!

Yet again wrong items sent. Delivery driver was great though.

£12 of my order didnt show up thanks

drink not transported well, there was a hole in the bag and the drink spilled everywhere.

food was OK but burger was a nest looked like it had been tossed together take a bit of pride

food qas cold chips were frozen not happy at all

my order missed almost everything :/

this is happening to me alot my orders never arrive

food was cold, had to reheat it

food cold, order wrong and took an hour and a half to deliver. food looked awful all squashed.

lovely delivery driver, high quality and warm breakfast. thank you!

Your driver was so cheeky and called my house to ask me to come out and collect my order as he did not want to get out the car. I paid for a delivery and that is what I expected he was shouting at my husband in the street

order missing items as usual waited 2 hours for delivery

Food was freezing. Missing items. Main part of the meal missing. No option to get them delivered so having to wait a week for a potential refund? Can’t re order because restaurant has gone offline. Nightmare

One of the worst McDonalds out there. So sick of getting wrong orders, cold food, bad service. The staff here struggle to even centre toppings on a bun.

Unfortunately the food was cold and the drink was leaking from the bag with nothing left in the cup, delivery driver wouldnt take empty cup back but was credited from just eat for it. Maybe get drivers that know how to deliver hot food and drinks

delivery came and the driver took out the juices and the bag burst and it went sll over my porch and doorstep. he refused to take it away, so it was lying burst all over my doorsyep. total joke

Service was awful food was cold had to get it changed .

no sauce in my bags - usual these are missing! chips cold, burger cold.

Always a fantastic coffee in the morning from a lovely team. Linda you will be missed. Thank you and Have long, happy retirement when it comes.

Missing items AGAIN food was all cold. Chips were so undercooked and not salted. I’m not sure who does quality control in this specific McDonald’s but they need sacked it’s a complete joke. 4/5 times I’ve ordered from this place it’s been abysmal

driver didn't understand when I told him my code and the food is freezing.

The delivery driver was so friendly and polite. He put a smile on my face so I just want to say thank you :)

I will be phining trading standards as you are taking our money and we are not getting all the stuff we are paying for

2nd time in a row I've been handed a bag full of leaked coffee. its really not that difficult to keep cups upright! it's how they are designed to work. really frustrating

I did not receive my food. I would like to be refunded

Juice cups upside down!! juice dripping out the bag!!! Called the driver to come back before he/she left the close, but ignored me and kept walking!!!

Delivery driver shouted at my child because our pup was at the door and he threw our food on the floor and ran downstairs. Shocking behavior

The main food was all cold and had to be put in the microwave to heat it up. It didn't taste right afterwards so ended up mostly in the bin. I will not be ordering mcdonalds through just eat again as there is constant issues!!!!!! JUST EAT SORT YOUR DELIVERY DRIVERS OUT its not like it was a tiny order, we spent 38 pounds

everytime I order from here, there's items missing. doesn't stop me ordering though haha maybe I'm just hoping one day they get it right!

Delivery of 2 drinks 1 freezing cold latte & 1 tea which was fine this has happened 2 -3 days in a row now

all ways keep forgetting the sauce

Everything came up was just a bit cold

food was cold but I expected that from McDonald's

Food was absolutely freezing couldn’t even eat it waste of money

Excellent Scran, Excellent Service, Delivered just right x TY

3 things missing, a whole triple cheeseburger missing, large oasis missing and cheese bites missing, back came unsealed, food is freezing, shocking that all you can do is request a refund instead of actually getting what you wanted and ordered,

I'm annoyed as u can never ever get an order right and when I want a refund I never get it the service is absolutely disgraceful so I better get a refund this time or I am taking this a whole lot further believe you me and it's like the workers don't care about the order just packing it like they want and not actually reading what has been ordered disgraceful

Received an empty happy meal box no fries with my meals a missing double cheeseburger and a bottle of water I didn’t order. To then be denied a refund as I had given the delivery confirmation number

Ordered the sharer meal for 2, a big mac and a quarter pounder with 2 medium fries, only the burgers were delivered and they were stone cold. Pathetic.

My sweet chille chicken wrap was not normal

Where is my food? Im going to the bank tomorrow to get my $ back

order is wrong again...good money down the drain again

Food was fine but forgot the sauces

Was not happy as fries and dips were missing from order but but burgers were quite tasty

Food arrived with drinks leaking all over bag into our home but also drinks had leaked into both mcflurry’s that had been ordered

Late missing chips and a McFlurry utterly disgraceful

No McFlurry with order unacceptable

burger was a mess flung together and cold chips where also cold

absolutely freezing. chips are unedible.

delivery fee is so expensive compared to every other fast food, I like to tip driver but if I do delivery and service charge is nearly 6 quid which is mad. this puts me off ordering McDonald's quite alot. I can't afford to tip cause of this and my food ends up prepared early and drivers pick the orders with tips first and when food comes it's stone cold

wrong and missing food and refused a full refund!

Ordered from the app and the food never arrived

All food came cold and we had to heat it up for the kids lunch. No straws and no sauces, disappointing. The delivery time was altered after the driver had left.

Cheeseburger and bun cold. Chicken nuggets not much better. Had to reheat! 🙁

Wish orders could be made complete from this shed. 4 dips, not 1 recd. They’re genuinely the worst takeaway in Cumbernauld. My mistake for not using the Westfield store.

everything was missing. very disappointing

yet again happy meal is missing. I don't understand why every time I order I am missing a happy meal!

Chips were cold , had to put in air fryer

If I could give them no stars then I would. Sick of ordering food and never getting the right drinks, no dips etc and customising a couple of the items and these being ignored. Food was freezing cold as well. Never rectify the issues and it’s just a complete joke. Waste of money and won’t be ordering anymore

food was cold and items missing

The last 4 times in the moring aftere a very long night shift I have asked for coffee and pancakes and left a note telling them to plz mind the syrup and all 4 times it’s been forgotten who even eats dry pankcakes so that’s a weast of £10. Every time have oderder as they have want in the bin McDonald’s cumbernaul really need to read the notes left

Had added we needed milk and sugar for the tea and didn't get it. But order was correct.

Sign up saying 24 hour McDonald’s but opens at 6 and closes at 12 everyday not very 24 hours is it

Food was tasty and delivery driver was very nice

Order not delivered. Marked as delivered on the app but I never received my order. After contacting support I was told that the courier attempted to contact me and left the food out in the street! There was no attempt to contact me and no sign of the order. Now need to wait 7 days for the refund, would’ve preferred my food.

Delivery driver phoned to say he was at door, he was not at door. Then informed me he was at the back door which is locked and unable to access.

Not happy guy kept saying wrong order number. left food on the ground. my parents are 70 years old with mobility issues & their food was cold & ice cream was like milk. absolutely shocking & the first time this has happened. I order them this quite regularly but will think twice now going forward. Mhairi

driver was rude, called multiple times, told me I had to come out to meet him when I tried to give directions, refused to leave his car to attempt to find the property, shouted at me over the phone when I was trying to help him then laughed at me when he finally arrived as I was in pyjamas - unbelievable service!

Order correct but not unusual for it to be wrong.

missing food and drinks.. food cold

First time getting my order correct. Thank you. fast delivery and everything arrived warm

I am fed up of the missing items. Happy Meal missing, paid dips missing, half my meal missing. There are 2 receipts on my order how are these not checked before being sent!!!!!

missing items. happens everytime

forgot half the order again. no fries, no dips

Food didn’t even arrive had to request a refund. Absolute shambles how difficult is it

No cheesy dippers again, twice in a week, unbelievable

As Usual McDonalds get an order wrong!

Delivered to wrong address. Same street. Driver contacted by text, I responded 3 times. Msge came back my msge was not delivered. How they know that if not seeing the msg. Reordered, not the same value - less. It was delivered frozen. REFUND.

It's a McDonald's and the food is as you'd expect. I went with kids as it's conveniently close to the sport centre. They were excited about it at first but after a several visits they even started to get tired of the bland flavours. The parking is quite good and there are family spaces usually free. However, sometimes the entrance gets blocked to the parking due to the way the drive through is channelled. The table staff are nice and usually really friendly and helpful. I don't like the kids tablet stations. My kids stopped using them due to all the shared greasy finger prints on them. It looks unhygienic, they should at least have a cleaning station. Toilets reasonably clean but were lacking hand towels last time. Food - tried the mozzarella sticks. They were disappointing. Flavourless and any cheese taste drowned out by the thick starchy coating. Best option was crispy chicken wrap and I found it alright. Attempted the chicken burger but the bun was soggy and the chicken inside rather rubbery. The drinks selection is poor. The only healthy options come in tiny bottles (orange, apple juice, milk, water). All the junk drinks comes larger and have size enhancememt with the large meal deals. You pay extra for the large meal but still only get a tiny healthy option drink. Overall I'd avoid due to lack of value and choice of healthy options.

Usual mc donalds, always what you expect.

driver got lost,by the time we got our food it was stone cold

Could not use vouchers I had as there was no option to use them on the self service and couldn't wait in queue as there seemed to be a lack of staff available to serve the customers and no where to sit as school kids had finished their meal but were still sitting with friends

would be amazing if it was right but always items missing

food was cold juice had been spilled only got less than half a cup not happy won't be ordering again

they kept changing the delivery time when food came chios were hard and stone cold chicken mayo burger the base of burger roll was bent over fell apart when picked it up the mayonnaise and lettuce almost over the wrapper instead of burger absolutely disgraceful

Dont understand how they can't read an order correctly, always food missing and a child going hungry...shocking, sort it out McDonald's

Chips are cold and as usual no sauce!

asked for burger to be plain and it wasn't food was also cold

absolutely shocking! missing items! never ordering from here again!

Didn’t receive one of the burgers, everything else was warm and what we ordered but didn’t receive dips aswell

The two cheeseburgers were stone cold, 3 mozarella sticks stone cold no dips😡 could you please send me a refund absolutely furious😡

Phoned yiu back. But had to leave voicemail. Drink was spilt into 2 mc flurries. Thus is the second time thus has happened. Also food was cold. Time to tell drivers when someone leaves a tip of £3. Ins would expect the driver to acknowledge and food

No drink. No sauce. Mmmm dry, sauceless food. Just what I wanted. This place very consistently forgets the sauce you choose on the menu and just eat refuse to do anything about it