McDonald's in Edinburgh, City of

Received the delivery, however only the juice was delivered..... No food!

Left the food on the floor outside my stair. Food is warm and correct order but left the food on the floor outside. Didn’t call and ask where the house was just left it there. Please have a word with your driver because this is absurd.

I ordered just after 5 am, it says 33 minutes till delivery was eventually delivered at 6:45. McDonald’s is less than 2 miles away.

was standing in same place for ages

Order did not show up as driver would not listen to instructions of where to go as he got lost and couldn’t find address so left without delivering order and turned chat off. Rude driver also.

Chips were cold and only got 4 chicken selects in one meal

The food was ice cold. The milkshakes tasted like chemicals. It all went in the bin

Only 2 items out of my whole order has arrived!

food was freezing wont be ordering again from the seafield resturant

Food was cold initially said 20 minutes then timer just kept going up saying preparing food. Order arrived cold and no sauces

Nice guy that deliverd it nothing wrong with the food

Driver came with the order but with no thermal bag. I asked where this was and he went to his bicycle and brought it in to show me. I refused the order as it had not been brought to my home in a thermal bag. I closed my door

ordered one of the steakhouse stack without sauce. but you put sauce on both of them plus you never gave me a large banana milkshake that I ordered

Food cold, cold burgers, cold fries. Unable to eat. Poor show

My first time ordering from this restaurant. The quality is WAY better compared to others. Still warm, fries are perfect, got everything in perfect shape and condition. Definitely 5 stars!!! Good job guys!

Driver got lost. Food was cold the time he got here.

Drinks missing from my order for the second time in a row. Do you employ plebs?

Great place and polite services

the delivery is usually always on time from here. my biggest issue tends to be something always ends up missing from the order, this time it was large chips for one of the large meals. last time a hot chocolate, time before that an apple pie. it can be a little disappointing. the food is always tasty just it would be even better if the whole order arrived 😅 but I do appreciate this place gets busy and mistakes happen.

No dips no straws and an extra drink.. the last one not so bad.. if we had straws..

Food was pouring with grease and juice was everywhere

Forgot the maple syrup with the pancakes

Driver was good polite , food was cold and burger was plain asked for a stake house stack but not plain just not onions

Drinks spilled all over everything

I think it’s absolutely ridiculous you have now have to pay for sauces. Sauce that you never actually get baring in mind. I’m positive the last check before passing the bag is to check if everything is in it. IE the food you ordered.

Forgot both sauces I had paid for. Ordered a Coke Zero and received a banana milkshake. Fries were cold. Disappointment.

Full cup of juice spilled over food four items missing food destroyed and cold

Ordered a large meal with two Mcflurrys, received nuggets and a kids drink.

And my chicken sandwich was no cooked so I would like a refund for that thanks

ordered dips and none were delviered

My food is always crushed and all over the bag every time I order and I never get refunded for it due to lack of evidence

Said delivered and nothing turned up

50/50 probably best McDonald’s to order from

This order never came delivery man has noted it delivered it is not delivered he was away down another street- greed

14 minutes to be served a simple coffee is absolutely disgraceful service. Don't go in, all the skeleton staff care about is keeping the drive-thru serviced. Walk-in customers are ignored until there's no drive-thru customers.

Normally good however hash brown we're overcooked and hard today

didn't bring right order !!!! ragin

pancakes like rubber, NO SYRUP (what's the point in selling pancakes) egg brick hard. poor

Food must have been cold straight from the base not the delivery drivers failt

my juice was leaking everywhere and I did not receive my fries with my order

Everything was cold. I had to put it in the microwave. The coke was also flat. There was no ice..

late but we'll worth the wait :-)

The poor man brought the package all wet and the food is not edible it’s all wet.he said you will send us a refund as this is not acceptable he put it in the bin

wrong food delivered i need a refund or redelivery

First time for a long time this order was exactly as ordered and slightly nicer than usual.

Delivery driver didn't deliver again, multiple times this has happened - terrible, no phone call. No option to say did not deliver on review.

All the food was absolutely freezing cold not even edible.

All good but second time the kids juices have been forgotten

No fruit shoot with chicken nugget happy meal arrived

My food.was wrong i prdered 2 wrqps with no aauce as my partner is. Allergic to Tomato sauce aka red sauce

terrible. driver had everything split and bags burst outside the house

Good timing however good was split and cold as driver didn’t have a proper bag to keep the food warm

Half of order missing only received a tiny part of my order

the delivery man got my order wring then assaulted me

No straw, no dip, cold burger, no ice cream

Food was cold and they forgot my fries!

driver was very polite and courteous

Hot chocolates spilt everywhere and hash brown missing!

No straw, no sauces, 2 items on the order missing entirely.

Got burger wrong and half filled the juice,payed extra for cheese and it wasn’t added

It’s either they forget to make my chicken mayo without mayo or don’t add the sauces I’ve paid for. Stopped ordering a sweet chilli wrap altogether because they’d never give me what I asked for.

No order was delivered,no code was given as didn’t arrive

my juice was spilt the shamrock shake tastes like toothpaste my mayo was missing

Fast delivery, all food delivered and warm. No sauces unfortunately but all good otherwise.

driver has been driving about with my order for 30 minutes trying to find my house. everything freezing cold and ice cream melted

DID NOT GET TOY PAID ALMOST £10 WHEN COULDVE SPENT £7 ON THE ONE WITHOUT

Unfortunately the last 4 deliveries or drive thru s have produced incorrect or cold orders, sometimes missing something

Missing straws for drinks and sauce dips

No food arrived. After 2 hours, it just didn’t turn up. No option to cancel it. Upset child and as yet no sign of a refund given the non existent customer support. Suggest you order from somewhere local instead and not on this app.

I order at 18:30 pm and just received it at 20:49pm that's over 2 hours for three meals I'm very unsatisfied with the service I've received tonight

missing items from the restaurant

Took ages for food to arrive and it was stone cold when it did. The 2 cappuccinos were completely spilled everywhere and obviously not packaged securely

Incomplete order, the one meal that did arrive was freezing cold and juice spilled everywhere

Missing every item for one person. Usual shambles from this branch.

the fries were both cold & the burger wasn't well prepared & was also cold..it wasn't value for money I actually overpayed being honest! i won't be ordering from mcdonalds again.

We have been sent someone else's order.

Said it would be here for 23 past and it carried at 40 past when it got here was stone cold and the McDonald’s is just down the street 0/10

paid extra for Minecraft item with meal but wasn't sent

Delivery driver was very helpful.

Missing 2 items … items incorrectly made aswell

An absolutely fantastic McDonald's with great staff, ever so friendly abd helpful and the food at this particular restaurant and drive thru is better than most others as Burgers are perfect and the fries are nice and Crispy with fluffy potato inside so that's perfect , inside is clean and always kept that way as is the toilets too, highly recommended and why ? I'm loving it..that's why

not my order and claims to be delivered well it ain't avoid at all costs

All sauces were missing but great delivery

Very poor service always miss items - can’t believe how the staff are allowed to continually make mistakes - very very poor service

Juice was spilt in the bag and not a lot left in the cup

my juice was all about my bag and n

it was missing half of the items, no chips (supposed be 4 Portions, two small, two medium). and all the Sauces.

Missing chips sauces and burgers

A joke, took 2 big macs on drive through. And one has no patties in it. Well done McDonald's team.....

Don't order from here food missing everytime no help when getting in touch with customer service.

missing items a AS ALWAYS missing sauces.

Wrong order, cold, never again!

Food was cold hot drink had been put next to a frozen drink and spiled everywhere in the bag

It’s been 3 hours and I still haven’t got it. People shouldn’t be allowed to make money from such shoddy service. Find another different job!

order never arrived i can only assume it was delivered to the wrong address it say my meal was delivered at 2:34 am but never arrived

driver turned up as per usual. juice trail up the stair spilled all over food. absolute disgracefilul service and no reply for a refund

Delivery driver excellent. Really cheerful

Guy came quick dint have a lot of chips but

Ordered online, cancelled 45 minutes after.

I needed left my house to pick up the order¡