McDonald's in Flintshire

Couldn't use the app on the day at this location

On a number of occasions I have been to this McDonald's that is advertised as a 24 hour only to find it closed upon calling the store I was told it wouldn't be open for another hour and a half because they were sorting the tills out yet the staff were sat round eating food very poor customer service I have worked in the food industry and it doesn't take 1.5 hours to sort tills out very angry right now.

Great place food is always good

As expected, the decline in service continues. Disinterested staff serving tepid food. I believe it is only a lack of competition that keeps them busy.

It's McDonalds. They are all mostly the same. price not too bad foods ok at least it's consistent. You know what you're getting

Really quick service and friendly staff Went through the drive through but nature called so popped in Really clean really well kept and again friendly Biggest plus was the order was right

Consistently slow, have to wait for food at the drive through almost every time I go now This used to be a great McDonald's, but it is now no better than average.

Clean facilities. All machines working. Quick service. Food was 4/5... Burger lacked toppings. Chips spot on.

Hmmm food just seems ultra processed. And I’m not fussy.

Tasted OK but never looks like the picture

Food was nice, quite busy though

Convenient location, usual McDonald's experience.

It's a standard McDonald's. Asked to park up but that seems to always be the case everywhere now. Can no longer really call it fast food.

Fast clean and efficient. Just what everyone needs.

Absolutely fuming,placed my order,paid for it,went to the collection window,the girl read my order out and handed me the bag.Drove 20 min home only to find that my order was totally different,I got a cheaper meal than I paid for,grrrr

All well. We all love a maccie's

Food good Service polite staff 5* Atmosphere I stayed in the car as I don't like crowded places

It's a just the same as any other maccys

Extremely disappointed when we visited the floor was filthy, food and rubbish all over the floor making it dangerous had to wait 20 minutes for our food . Drive through was prioritised over takeaway. Doesn't appear to be managed at all.

The environment of the outdoor dining area is so beautiful, you can see the beautiful grassland

Missed stuff off, fixed quickly. Kids were happy

Typical McDonald's food wise, staff were very good and efficient

Nice McDonald's serving nice food and drinks. Clean, tidy restaurant and helpful staff. Handy place to stop off at for a rest, a bite to eat and drink.

Hit the spot, easy to find, plenty of space in the car park. Great service 👏

Possibly one of the best, never had cold fries !!

THE WORST McDonald's I've ever been to! Left me waiting outside for 17 minutes for a burger and fries!

Lots of great memories and lovely tasty food thank you x

Went to the stove thru... Service was great and they must have been short staffed last night as my order took forever. By the time it did arrive I was starving and in a rush so thanked them and drove off.. It was then that I found out that the food was cold. Burger was lucky warm but the chips were cold like no heat. As it's on a motorway and already on the road to go back would have meant the next junction and then covering that distance 3 X so just left it. I don't have my receipt so pointless trying to tell them hence the review on here

Nice Maccies polite staff good fries

Food was hot place was so busy I had to go to my car and eat.

Food was good service was awful the wait was unbearable i almost walked out. Lots of people unsatisfied one man had stood for half our only to be told after their was no more porridge this was at 10am won't stop again

Clean restaurant. Good food. As expected. The outside sitting area has great views

Only had fries so can hardly comment really. Although they felt stodgy as if they'd been kept warm for a bit too long.

Normal exceptional for fast food but on this occasion just not satisfactory

OK I suppose, friendly staff. The food could have been hotter .

Worst milkshake ever, very poorly made with far to much chocolate added making it taste awful.

Rude staff on drive through Have you ordered on the app? No What do you want Couldn't grasp a children's plain cheese burger meal was asking if this is large. Date 23/02/25 12.15

I went through the drive through and the food was cold and soggy

Well prepared food unfortunately the recycling bin let them down it was full and had difficulty binning

Took 35 to 40 minutes to get the food which consisted of half of a large chips virtual threw at us a burger which may of been cooked with a 40 watt light bulb it was busy ish so give them leeway but terribly organised and food was definitely affected

Good location with restricted free parking, very busy at times.

Used points to get a free burger charged me for the burger and took the points away and refused to give me a refund, gave me the wrong drink and chips were cold

The food was average. The drive-through was out of order, as was the click and serve. It was not ideal when the weather wasn't great

Great stopover on my travels to wales.

Aaron is amazing, friendly, helpful and highly qualified. From Greencore staff maximum gratitude!

Very long wait in what was a small queue, this branch is definitely not what I call "fast" food unfortunately with food quality average for McD's

Food ok but can be hit and miss. The staff need a personality check and service is very slow !!!!

Food is as expected of a McDonald's, every time I have gone through the drive through, no issues, sometimes had to go and park up but always been hot food. Good spot just of the A55 Caerwys junction.

Very friendly staff, very helpful man chatted about Japan. So lovely to have good customer interaction

It's McDonald's so I had low expectations anyway. They were met fully.

Out of all the McDonald's I have had, this is the best of all!

24 hours my arse!! 2 occasions where I’ve been and its shut! Crap place anyway

Staff were incredibly rude, seriously need training on how to talk to customers. I understand everyone has bad days but the way we were spoken to was disgusting. Terrible service

Food was hot and tasty service was quick

The Misrepresentation Act (1967) - allows legal recourse for false statements leading to a contractual agreement. Consumer Protection from Unfair Trading Regulations (2008) - forbids misleading advertising - Not open 24 hour such as advertised

So, a review for macdonlads! Not somewhere I'd usually eat but I was famished! Automatic 3 of 5 because it is after all total deepfired goodness. Service, strangely the night crew was very cherpy and quite funny too! Enjoyed the experience and felt like a valued customer. Atmosphere get 3/5 I like my car but I'd not give top marks! Be nice to chow down a burger in an Aston or Bentley!

Excellent place great parking food cheap

We took our 2 young grandchildren to eat in, there were 6 other people eating in (so the restaurant was quite empty)but we could only find one clear & CLEAN table to sit at. There were trays of left over food left on tables and on top of the bins (I took photos) the children's food & our coffees were luke warm by the time we received them. I informed the young man at the counter I'd ordered food to eat in so asked for a tray, then when I asked him for napkins he literally threw them down on the counter & walked/stomped away, definitely lacking training in customer service. Worst experience I've ever had in any McDonald's.

Best ever, we had the big mac meal,it the first hot fresh mc Donald's meal ever,salad was crisp Burger jucy and fresh chips were nice and hot. Well done,your certainly the winner as mc Donald's in the past except one ,we're Luke warm chewy dried burger with limp soggy salad. Fully recommend this mc Donald's. Well done thankyou.

Drive through McDonalds - slow for breakfast wrap but tasted great

Usually this Mcds is better than Northrop but not today . Think it was half term and rammed . Very long wait for food . Fries were cold , wrong milkshake and no options for any limited edition menu items ! Disappointing. There were also two people vaping near the counter and not one Mcds member questioned this ?

Usual mcdonalds restaurant however it was very clean and the order was correct and the service was very prompt

Just picked up a double quarter pounder with chease and a big mac. The burger was extremely over cooked. It was falling apart it was so dry. And the fries soggy not crispy. Used the app it says prepared fresh while you wait. God knows how long those burgers had been cooking for. Very disappointed

Took ages to get our food and it was stone cold. Had to get replaced. Weather was wet and windy. Both. Did were stuck open it was freezing.

Review of McDonald’s: A Culinary Disappointment Upon entering the establishment, I was filled with high hopes of indulging in a quintessential fast-food experience. Alas, my expectations were promptly dashed. The ambience, reminiscent of a bustling hive, did little to alleviate the disheartening reality that awaited me. The pièce de résistance, a purportedly gourmet burger, arrived at my table with an alarming aroma that was decidedly reminiscent of stale tobacco. This olfactory assault detracted significantly from any gastronomic pleasure one might hope to derive from such a creation. Each bite was a struggle against the uninvited essence of smoke, which overpowered the intended flavors and rendered the entire experience rather distasteful. The accompanying fries, though golden in hue, lacked the crispness that one associates with fast food. Instead, they bore an unremarkable texture, further compounding my dissatisfaction. In summary, my visit to McDonald’s was marred by an unfortunate series of culinary missteps. I left with a profound sense of regret and an acute awareness that even the most renowned of chains can falter in delivering a quality experience. Review of McDonald’s: A Disappointing Experience My recent visit to McDonald’s left much to be desired. Upon receiving my order, I was dismayed to discover that my burger was entirely missing. A mere bun and a few fries do not a meal make, and the absence of the main attraction was a glaring oversight. To add insult to injury, the ketchup I had requested was also nowhere to be found. This left my otherwise dry fries lacking the necessary complement, turning what could have been a satisfactory snack into a rather uninspired affair. Overall, my experience was marred by these unfortunate omissions. A visit to McDonald’s should promise at least the basics of a complete meal, yet this time, I was left wanting. I hope future visits will prove more successful. My recent visit to McDonald’s left much to be desired. Upon receiving my order, I was dismayed to discover that my burger was entirely missing. A mere bun and a few fries do not a meal make, and the absence of the main attraction was a glaring oversight. To add insult to injury, the ketchup I had requested was also nowhere to be found. This left my otherwise dry fries lacking the necessary complement, turning what could have been a satisfactory snack into a rather uninspired affair. Overall, my experience was marred by these unfortunate omissions. A visit to McDonald’s should promise at least the basics of a complete meal, yet this time, I was left wanting. I hope future visits will prove more successful.

Very bad. 20 min after order waiting after order in drive thru. Bad very bad

It's McDonald's it's always crap, but there is no real alternative. Staff were pleasant tho.

Went through drive through asked for a chicken burger without mayo and had mayo. Asked for strawberry frozen drink came half full! Staff was rude. Asked for them to top up the drink he just looked ar me like i was a cow in a field. Was told to go to the parking bay and the girl that bought the food out to us didnt say a word! Shocking i will NEVER go there again

Poor service. No milkshakes available... Again

Stopped here on a Sunday at lunchtime so it was busy, busy, busy. We decided to eat in and were able to order at the machine straight away and received our order within 10 minutes which was nice. It was relatively clean despite it being so busy and the food standard was as you would expect for a Maccy's. No complaints from us.

It's a McDonald's it's busy, you have to wait, double check you have everything but overall it's good.

Went in to order this morning and waited a long time for our order only 2 other customers inside. When my wife complained about the fact the drive through was getting served first over our order, my wife tried to asked why and was spoken too quite badly by a member of staff. We asked for a refund only to be lectured by the till operator about lack of staff.

Waited 30 minutes for freezing cold food, and only half of it was given to us at the counter, then had to argue with the manager and assistant manager for 25 minutes for a refund, which they were reluctant to give. avoid at all costs.

All good except toilets. Disgusting

One of the better Macdonalds I've been to

Horrendous service, claim to be 24hrs but do random shuts on nights for “deep cleans” with no sign on the door or coming to say anything to a full group of people standing outside. Need to learn to put signs up as you could place orders online, the seating area had rubbish everywhere at 2am, pretty bad “deep cleans” if you ask me

Food was lovely and hot which is an unusual bonus for McDonald's!

Wasn’t even open at 5:30 in the morning do not come here for breakfast waste of time.Get new 24 clocks

Had to return as food was cold.

Your usual Maccies but with friendly staff

I live local and come often. They grill park you every time so it records that you’ve driven off the drive thru when in reality you are waiting in the car park for food to be brought out cold!!!

Clean service but burger is pretty miserable

Foods cold and orders never right

First time experiencing pick and service. You can just wait or lie in your car. Then it is only your jaw muscles that are moving. The rest are at rest. Cheaper than in the Netherlands.

Slow service, wrong order on many occasion .

Double big Mac oh my god how much have the taken away from the patty the patty of a normal big Mac is bigger than this scam scam get a double quarter pounder instead at least you won't get robbed

Called yesterday afternoon & ordered 2 Big Mac Meals & a kids meal deal. Terrible service. Food was cold. Requested to eat in but was not given a tray to take food to table. No serviette’s. Toilets were disgusting, overflow bins & not clean at all. Would definitely not recommend this MCDonalds

Bog standard McDonald's, pretty busy, one sink was broken in the men's toilets. Food was typical, the smokehouse mcCrispy or whatever its called was good, the cheeseburger tasted like cardboard, fries were meh as usual, chocolate milkshake was good. I went for convenience when travelling because my wife likes it.

Mac is mac. No use rating it. We all know it.

Forgot the full happy meal order and the fries were old, cold and rubbery not to mention half full. Not very impress that for all this we had to wait over 20 minutes.

Fast ,hot and fresh which makes a change from any mcdonald's, friendly staff as well

Filly of fish was cold but was replaced with a fresh one so all.good .

Hot fresh food , just the wait was a bit long, they need more staff.

Always busy but good service and friendly staff

It was very busy and hectic but I was served quickly

Best mcdoanlds we've been to in a while. Place was emptyish. Food arrived rather quickly and was tasty, order correct and actually hot. Chips were fresh and not soggy. Would come back again on a Welsh trip

Cold food and food missing. Was dealt with quickly

Incredibly slow, poor quality food (even for Maccers) and just all round below average

The worst managed “24 hour” McDonald’s in the country. I work nights nearby and nearly every time I’ve tried to come here, it’s has been closed. A sign outside says for maintenance but it is because they can’t get the staff. This can be any time between 10pm and 6am. There’s been others who have ordered on the app and driven there only to find them closed and unable to make a refund. An absolute farce. If I could put zero stars, that would be more apt as how am I to rate a place on food, service and atmosphere when there’s nothing to rate?

For once, my food was warm fresh and resembled the images on the board 🤯