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3.7

Based on 2.268 opinions finded in 1 websites

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Nº 504 in 609 in Powys

Score
OpinionsNoteGoogle2.2683.7

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Staff always very helpful, Food is always hot and they never get the order wrong, excellent McDonalds considering its remoteness.

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Glenn Simmonds . 2024-07-13

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What a disgrace I was trying to enjoy my meal with my daughter for her birthday and there was a very disobedient little girl running around smashing clay toys and ruining other guests experiences by climing on tables and workers just turned a blind eye I am appalled o

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Scarlett . 2024-07-12

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Everything was great. However, the car park bays are too small and definitely not big enough for modern-day cars.

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Dominic Clifford . 2024-07-05

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Great place staff are lovely an always happy to help , easy parking,& never wait long for food, I'd like to give a special mention to the Lobby staff ,especially Matthew who works hard,hes always very polite an helpful, And always well presented, He's a credit to you! Be back very soon thankyou maccies!

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Catreena May . 2024-07-04

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Great food good service always here,I have been a customer many times over the years and it just keeps getting better

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P&C UK-Adventures . 2024-06-20

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Most of the staff here are lovely an welcoming, especially a guy on lobby called Matthew he's a credit to you! always plesant an helpful, ...however there is one girl called *isabell* who is rude, blunt, an genuinely has a bad attitude, an its not just us that have noticed it! an just not nice to deal with or be served by at all ! Apart from that this mccies is fantastic!

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Sophie Drummond . 2024-06-17

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Don't expect fast food had to wait for a hamburger

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Ned Noodle . 2024-06-17

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Stale fries!!!! Unacceptable!!!

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Faith Holden . 2024-06-14

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Very happy with my meal apart from milkshake machine not working

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Andrew Jones . 2024-06-07

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As McDonald's go, this one has friendly staff, spotless toilets, and clean seating! No issues with service or food.

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Elizabeth Coveney . 2024-06-06

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I wish every McDonalds was this good. I visit here regularly and always get the best service and top quality food. Well done to all of the staff.

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FrostbiteUK . 2024-06-06

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Worst Mcdonalds ever visited. Very slow service, 20 minute wait. Food was cold, and very small squashed burger looked as if it had been thrown across the room Into the box. Staff were doing table service, which held everything up. The poor lady at the counter was apologising profusely and literally running out with orders. The floors were covered in rubbish and food and only as we were leaving was someone sweeping up.

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Julie Thomas . 2024-05-29

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Very convenient eating establishment.

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tyneoharrow . 2024-05-28

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The worst mac i have ever used, unfortunately I have no choice but to use this one living in rural wales.. I can guarantee at least 1 of 4 things will happen to you here, 1, wrong food. 2, cold food, 3 that one item you really want is not available. 4, all of the above. Awful place.

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neil simmonds . 2024-05-17

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Polite and fast service. Hot and tasty food .Very friendly Staff .Thank you

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Judith Fowkes . 2024-05-16

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Toffie latte never got cream or sauce on always stuff missing from food again staff need retraining and glasses!

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Lee Stephens . 2024-05-14

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Great place awesome staff very friendly people

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andy wadd . 2024-05-13

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Either they always forget my sauce but last weekend remembered my sauce but no nuggets very disappointed

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Kate Evans . 2024-05-11

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The Best Mc Donald’s by far, Brilliant location & fantastic electric ⚡️ Car charging ( very quick ) Tasty lunch & well worth the stop. We are refreshed & the car is good to go another 375 miles. Thank you 🤩 🤩

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David Waters . 2024-05-07

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Quick delivery of food, and a quiet place.

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Richard Smith . 2024-05-02

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We all know that there are good and bad McDonalds even though the idea is to have the same standard everywhere. Well, this is a good one, food was very good, not sure how they would handle being very busy as a bit of a delay with it arriving.

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Mark Williams . 2024-04-30

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Typical McDonald's, clean, efficient, average food as always, but convenient & I've been to a lot worse

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nick edwards . 2024-04-28

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Not overcrowded, tidy, central location.

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Aurelija Pečiuko . 2024-04-22

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Great breakfast. They even went the extra mile ☺️👍

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John Hounslow . 2024-04-22

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Not my choice in food. Clean and the service is good .

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Vicky Hill . 2024-04-21

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Cold chips 🍟 😔 friendly staff, clean and tidy, forgot my 3 x apple pies, no receipt in the touch screen ordering machines nor ketchup in the pump. Quiet atmosphere at 15:00.

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Georgina Cooke . 2024-04-18

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Coming there few times a week and fast food doesn’t even exist no more. Waiting time is longer than Kebab house in the town. Avoid this establishment as this is absolutely ridiculous the way customers are treated !!!!

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Dominika . 2024-04-11

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Really good McDonalds. Went on a bank holiday Monday and it was heaving but service was still fast and the food was good!

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Peter B . 2024-04-03

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Dirty, dirty, dirty. I've never been in a mcdonalds before that is so dirty. No one cleaning tables, the floor doesn't look like it's seen a mop in days, and even then, it would have only been a fleeting meeting. Floor mats haven't been vacuumed in days. The filth under the moveable recycling stations was unbelievable. Won't take much to fix all of this as usually mcdonalds standards are higher. Sunday morning 10:45.

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Nick Green . 2024-03-10

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Good food fast service and a calm atmosphere.

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Nathan Smith . 2024-03-08

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Another great experience the coffee was superb, the customer service was excellent and the system worked perfectly Thank you

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Andrew Sparrow . 2024-03-04

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ordered 2 big mac meals 1 we ordered without any pickles which i’m very allergic to and got pickles was absolutely horrible and then there was no fizzy drink to complete my meal was fuming time i left

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Lexie Jones . 2024-03-02

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Lovely top up food on a long journey 😋

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Jane Ovens . 2024-02-26

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It's maccyds. What more do you need to say other than bring back the Chinese rib, pretty, please

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Odele stone . 2024-02-17

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The food was cold and very greasy also the service was poor ,any very intimidating as the staff seemed to have more of there freinds there more than customer's

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Mike Jones . 2024-02-02

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So, no quality related complaints. More of an irritation really. I frequently use the drive thru for morning coffees. Sometimes one sometimes two. When I order two I am automatically given a cup holder. A cup holder for a vehicle that has 2 cup holders. Where is the common sense? Why aren’t you ASKING if the customer would like a cup holder? It means unnecessary rubbish. Be smart and save yourselves on the cost lines, not giving a cup holder out on every car that orders 2 drinks will leave you up on your counts, that gain could be the difference between blowing your gap and hitting it!

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Luke Murphy . 2024-01-30

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Very disappointed in the amount of tomato sauce on the burger Burgers drenched in sauce that is was inedible 😢

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Michael Freed . 2024-01-22

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Service is a bit hit and miss when you get a special order in the drive-thru, expect a long wait and cold food 😱

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Annon Y Mouse . 2024-01-14

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Food was not hot, waited ages for our food

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Jane Moult . 2024-01-06

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No card payments at main till. And self order machine both playing up, but food was correct when we received it, so definitely improving, keep it up.

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Jenny Anderson . 2023-12-23

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Visited today and was struck by how polite the staff were and they were working early hard to get the orders out during a rush. Also massive win as the milkshake machine wasn't off. First time I've tried and succeeded at getting a McDonalds milkshake anywhere!

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A H . 2023-12-17

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Very poor .all meals served with a flat warm drink with no ice .and no attempt to pre warn customers. It has been the same way hear for well over a week as the same thing happend last weekend.

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Matt walsh 45 . 2023-12-16

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I do love a maccy Dee's brekkie, scrummy.

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Amanda James . 2023-12-11

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Only fault the machines didn't give you a receipt, faulty machines .. lovely staff food was spot on

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stephanie juggins . 2023-11-11

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Overall what should i Tell about FOOD service always nice never happend anything either in Drive-In or at the Counter (if so i will Update my Review) Ambiente is MC'Donalds they got Delivery Service and often full with Delivery Drivers (I am not against them or saying anything bad about them but Mc'Donalds should provide them a separate Room (thats my Opinion if i were the Manager i would surely

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franz singh khela . 2023-11-09

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Took 10 mins to get my food and it was cold

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Hunter Hart . 2023-11-08

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Tried the Philly Cheese Stack. Was delicious

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Charlotte Pointer . 2023-10-31

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Love that it's open when most of the restaurants in the area are not.

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Allen Paul . 2023-10-12

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Awful! Coke was warm with no ice, and the chips were cold! This was the restaurant at Newtown, Wales, and we've had this experience before there, so won't be going there again!

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Denise Kelly . 2023-10-11

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Good clean McDonalds with petrol station next door

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Brian Morris . 2023-10-04

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Went to through messed my order and forced Me to go through again so they could give me the amount I ordered. Found out after that they had also messed up my original burger. But I couldn't bring myself to go around a third time.

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Jac Evans . 2023-09-29

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Food was a little slow at coming out. BUT it was 10 am on a Sunday morning. Sooooo? But the Guy who was cleaning up in there needs a medal. He was working so hard. He was very polite and helpful.

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Jenifer Huby . 2023-09-28

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Staff helpful. My chicken wrap wasn't completely filled.. quite disappointed..

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Bob Cox . 2023-09-25

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A regular stop while taking our dog on her morning walks around Newtown for coffee. Staff always friendly.

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Peter Dawes . 2023-09-13

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I didn't have food, just a coffee and it was horrible. Service was fast and the place was clean. I just could not drink the coffee.

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Matthew Hancock . 2023-09-05

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Could do with a good clean ... toilets were untidy and grubby.

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Alison Davies . 2023-08-27

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Amazing food as always, forgot sweet curry sauce and rich tomato sauce but it was really fast service.

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Euan Dooley . 2023-08-18

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Twice we went there and twice they missed things off the order. No staff on counter to tell and ended up having to shout to get someone to see me. Too busy behind the scenes. No straws and bins were overflowing and wasn't even that busy.

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Mike Toomey . 2023-08-16

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Cleanliness in the gents and outside tables poor. Surfaces very unhygienic. Had run out of salt. But for once they used salted chips as Macdonald's used to.

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Christopher Lynas . 2023-08-13

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In this ever changing world in what we live in -- McDonald's changes more

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Mark Simpson . 2023-08-07

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Has anyone else heard of sugar tax but everything else I good

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Jay's Mummy Maynard . 2023-08-07

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Breakfast was OK, but they forgot the hash brown 👎 I ended up staying slightly over the 90mins and was fined £50, very disappointed 👎👎

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Graham Jerman . 2023-08-05

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Too many customers, not enough staff on that will help. I've given up with McDonald's and gone across the road to Burger King. Much better service.

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Hazel Groom . 2023-08-01

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Food was nice and hot but egg was fuĺl of oil.

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Teresa Stacey . 2023-07-22

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Well kept, good service plenty of parking at Breakfast time in the week when I attended. For a McDonald's it is as good as they get.

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Paul Rogers . 2023-07-16

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Very nice management and staff. Very clean too

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Mark Geleta . 2023-07-16

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Stopped for a coffee on our travels yesterday. It was chaos. Staff didn't seem to know what was going on. They were asking for receipts from machines for proof of order (which is fair), but they weren't concerned when we fed back that no receipts were coming from the machine. The toilets weren't great. Long queues at the drive-through, which has a knock-on impact on getting out of the car park. However, usual, good cappuccino enjoyed 😉

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Chrissey Jones . 2023-07-08

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App didn't work in there. Food was slowwww. But hot when I got it. £8+ for large meal. 🤔 Nice tho

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Andy Burton . 2023-07-06

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Yet again they manage to get orders wrong, 3 times in the last few weeks, twice I've ordered the spicy big tasty and received a mcspicy then today ordered a double big mac with bacon and received a standard big mac with bacon.

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Michael Bentley . 2023-07-05

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Quickest we’ve ever had food from the collection point. Food was hot which is a first.

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Duckie Blue . 2023-06-30

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Generally since covid I would say they are using cheaper ingredients. Really taste bad these days

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John Hutchinson . 2023-06-23

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Service is good unfortunatly todays breakfast was put together by someone wearing boxing gloves

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Mark Wise . 2023-06-22

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Very attentive staff, chips a little soft. Not quite McDonald's fries

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Dave Cook . 2023-06-21

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Very salty chips. Tasteless bread. Stressed, overworked, ignorant staff. Not a good experience.

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Keith Chambers . 2023-06-17

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We took the granchidren there, we use McDonald's a lot when travelling around the country following the football ⚽️

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Gwyn Evans . 2023-06-10

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Popped in for a quick bit Fast friendly service

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Rex Vincent . 2023-06-08

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Basic McDonald's restaurant there all the same really you know what to expect

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dan shuker . 2023-06-02

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Some how mixes up sprite and Fanta when ordering, doesn't have any sauce, forgets milk even after asking for it multiple times, cross mixes coke and Sprite together- the replacement is much better but still a bit off- forgets onions in burgers, forgets bacon when you pay extra for it and it's on the label/receipt. Half fills drinks and says that they can't do anything. --- 8 months later there are still the same issues.

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Jack Peters . 2023-05-30

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Great place to stop on way down to South Wales

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John Snow . 2023-05-27

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One of the better McDonald's in the UK, excellent service, and very clean. Food and drink served nice and hot.

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Martin Walsh . 2023-05-24

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Hello, My name is Thomas barry bryan my son aaran smout would like a job here please assist him xoxoxo <333 (p.s be my zendaya please)

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Thomas` Barry Bryan . 2023-05-18

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Went through the drive through for breakfast, was greeted by a very polite young man. Upon reaching the second window the girl was lovely with a smile and very prompt service. Would definitely return as this really made my morning. Thank you.

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Andrew Butler . 2023-05-15

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If you've been to a McDonalds then you know what to expect! Decent cleanliness, service and friendly staff. Decent amount of parking as well. Bit of a faff having to go around the one-way system when you leave though!

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Nigel Leech . 2023-05-14

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Went in regarding the awful burger I received from Welshpool, but Dane the manager was brilliant!! Gave me a new fresh one! Thank you Dane for your lovely service!!

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Alice Evans . 2023-05-14

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It's McDonald's. Quality is...consistent.

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Simon Harrison . 2023-05-10

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Improved greatly over the last few weeks, I always order something without pickles and onion so it gets made fresh, until recently they supplied the rest of the meal, wait in a parking bay and then later along came the special, by then the fries had gone cold. Last 3 trips all ready together and piping hot..much better Newtown team!! 😊😊

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David Melville . 2023-05-09

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It's good, staff are friendly and foods good.

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Amelia Thomas . 2023-05-02

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Forgot to give me 3 of my items

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TT_Trols TT_Trols . 2023-04-25

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Whilst food was good and staff friendly, the self service machines were a nightmare. One froze completely and when we asked two members of staff for help, they didn't seem to have a clue.

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George Crumpler . 2023-04-21

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Great for a quick meal kid friendly loads of parking, coffees fab, staff are lovly and helpful if any problems, clean tidy we go here alot! Thankyou for always being open

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Cats Ashton . 2023-04-13

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Always get the bloody order wrong

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Lou . 2023-04-11

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Dirty toilets and slow service. Loads of youths hanging around.

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Emily Tricarico-Humber . 2023-04-07

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It's a Mackie's what's not to like!

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keith goffin . 2023-03-14

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Great food shared with great company 😊👍

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Trish Melvin . 2023-03-01

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Worst Mcdonald I ever been to , food cold long wait in drive thru when it was aquiet time! Rubbish

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Neil Morris . 2023-02-28

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Food okay but toilets were a let down.

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Jake Francis . 2023-02-27

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Always worth a stop if travelling far or just to grab a coffee on way through.

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Jez Bee . 2023-02-21

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Food was OK like the advantage McDonald's, it was quite loud dinning in.

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Craig . 2023-02-20

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Don’t bother getting a large from here they only fill to a medium.

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Megan Edwards . 2023-02-10

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Was front of the que for over 5 minutes and there was no staff anywhere.

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Richie Fennah . 2023-02-02

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