McDonald's in Barnsley - Phone Number, Reservations, Reviews

Went to the drive thru, was told to park up and promptly forgotten about for 25mins, very poor service.

Delivery order missing 1x happy meal, no option on the app to claim money back or have one delivered they just say to contact uber eats. This is not an uber eats issue as the bags were sealed, this is a restaurant issue not checking orders before they go out. Won't be using the app again or ordering from/ visiting this restaurant.

Beautiful surroundings. Cĺean place with eady accesss .

Harriett was very polite and has very good customer service. She had a big smile on her face 24/7 and was clearly happy to be there. She was very fast at what she was doing and had very clear communication skills. would definitely go again just from her enthusiastic service.

Never any milkshakes available. I recently ordered food at the drive through using the McDonald’s app. I was asked to wait in a parking bay and ended up waiting 20 minutes for my food to be brought out to me. Ridiculous service. Suppose to be a fast food place. I would get my food faster in a normal restaurant.

Ordered through Uber eats missed every hash brown off every single meal that comes with the meal rang 6 times no answer but still happy enough to take money

Ordered a medium fries and received a small fries, plus one member of staff refused table service

Ordered a delivery, it never turned up but showed delivered, takes the absolute mick..

Good service not a bad McDonald's to be honest better than most

Fast food, not a chance. Visited this place and had to wait 25 minutes for food. The just eat and uber eat brigade have ruined Maccies. It's about time Maccies built separate places for online deliveries, then leaving the restaurants to serve "fast food" again.

It's a great restaurant, food was hot when bought to our table

I like McDonald's because it has got nice service and its nice also the toilets are clene

Absolutely disgusting not answering calls, cannot get through to Uber eats. Items missing off order cannot get through! But still happy to take our money.

Still too many kids. Mcflurry machine ALWAYS seems to be broken.

Wouldn’t order online, literally put 0effort into food and wrong items

The wait time at this McDonald’s drive thru is ALWAYS 15 minutes MINIMUM

This time everything was fine. There was no milkshake. You have to wait a bit but it's good

Wasn’t too busy, food was cooked properly and fries were fresh, Big Macs seem to be smaller than they used to be though. Plenty of parking and clean facilities

First time in ages had hot fries from a McDonalds, they're usually cold when we get them. Not visited this McDonalds in ages. Nice and welcome change. Efficient service. Pleasant and friendly. Would recommend.

We never learn, that or we are incredibly unlucky. Ordered happy meals for the kids and again they weren't with the order! Just eat were involved too so can't lay all the blame with McDonald's today. But a one off maybe twice we all know mistakes can happen. But this is beyond ridiculous when it's happening every second order! You need to employ someone that there wholejob is to make sureevery item is in the actual order drinks are here but that's no good without the FOOD!! we don't drive or I would never order this way again bring back the munchies man Please

10pm tues 05/03/2024. Cold chips cold burger stairfoot drive thru Barnsley. Even had to get out of car after checking orders in car & go back has was 1 large fries short on order. Worst McDonald's ive been to this year.

Good place I all ways go to stirfoot mcdonalds after being to Barnsley I just love it it's 1 bus

Do not buy vegetarian food from here. As we did. They fried mine in the same oil as the meat. I won't be going back there.

Tables not cleared, poor DA was rushed off her feet When order arrived the fries were cold, they were replaced eventually

The mcflurry always seems to be unavailable when we visit.

This McDonald’s used to be great now it’s rubbish. Service is slow because of all the just eat and drliveroo people. The car park was full because of these people. The food was 20 mins before we got it and it was cold. Could not get into the disabled parking because of drive through people waiting for deliveries. The food was cold. The McCrispy is getting smaller and so is the fries portion. Don’t think we will come again

It's McDonalds isn't it, not The Ivy.

If I didn't have grandkids you would not find me here if I could help it. I find the McDonald's idea yuk. Queue up. Pay. Wait for food. Try to find table . Eat a warm meal and the clear your own table. Might as well eat at home. Better food too. Mind you they are very popular for others.

Been to this McDonald's Many times now as I usually stop here from a break cycling. Today I was greeted by a lady who cleans around and also another gentleman who asked if everything was ok, I thought it quite strange however it was a very Nice touch to my experience today, well done Stairfoot Barnsley McDonald's TOP MARKS..👍👍🚴‍♂️🐅

Never got McFlurrys on, last 3 times i’ve been they’ve not had them on.

Wants shutting down this place , always waiting 20 minutes for food to be brought out orders always wrong , literally having to go back inside and chase up where on earth our food is every single time

Food was appalling. Soggy cold chips and burgers were disgusting. Milkshakes looked like they had been stood around for a week .... avoid this place , I will never buy food from them again.

Very much what you expect. Fast food

Food the usual but parking almost impossible use the drive through.

Thought I was in A&E with that .any alarms going off through all the staff were rigged up to the heart monitors, Run out of straws. Looks like they had run low on lettuce at the looks of that Big Mac. 12 bags of deliveries waiting to go and sure they had been waiting a good 10 minutes before anyone picked up

I ordered a Mcdelivery from Wombwell Lane Mcds in Barnsley& when it arrived there was no pancake & syrup & not only that we also ordered a Mighty Muffin with no egg & guess what it came with egg when the person who ordered no egg is allergic to egg so could not eat it..Not only have I lost nearly £10 but nearly £4 delivery for it to be inedible.Wow never again..Also did you know the Mcds app for delivery is Uber & not Mcds so you have to speak to them about your order so basically Mcds app is a total waste of time.

Really slow on answering the drive through when you pull up, and you always always have to pull up and wait to day its fast food.

I wanted to stop havexa bite and a brew while I charged my car. Charger was not working do did not stay

Why can you never ever get deliveries right, I think in the last year I've had one that's perfect you. Food Is normally cold by the time it gets here and we only live about 10 minutes away. You ALWAYS forget sauces even when they're an add on for a meal like 20 nuggets and you never include straws with drinks....like where is the logic in that? Is this McDonald's run by 12 year olds??? Actually no, 12 years olds would probably be more competent at this job. DO BETTER!

Absolutely terrible. Earlier on in the day i went and it took 20mins just to wait in the queue to get a wrap and a cup of tea. It was chaotic inside and outside as it was so busy, the drivethru was leading onto the street. My food was all squished and cold even when we had just got it. Then when we got home me, my brother, and my dad ordered some Mcdonalds and it took about 45minutes to come and when it came there was no chicken on my Dads chicken big mac just salad and we had no drinks or dips. The food was also cold.

Some not all the staff are lovely here just service eating in can be so slow

Good is always great .service is amazing the young staff are so respectful and polite.

Absolute jokers, saw a nose picker working there, food cold after sat waiting 20 minutes. Get home and half of the order wrong.

Absolute shambles these past few months. Everytime I order I'm parked waiting for up to 25 minutes. Got my order today, missing hash brown (paid extra for) Missing extra sausage on my breakfast roll and instead given egg? Missing large drink (recieved medium not the large I ordered. I can understand busy periods but when i order at 7.45 am, how can everything be so wrong? I won't be returning, useless.

Spot on service was quick and efficient.

Why can't you ever get my order right. Wrong nearly 50% of the time and I only check 50% of the time. Endless disappointment. I've stopped complaining that it happens so often. My 7 year old could achieve better consistency of service.

Always has to be something wrong with the order...instead of 4 nuggets, only 2 received

Typical franchise, you know what you're getting.

Everything is fine, but it would be better if the toilets were taken care of more

This place is an absolute joke they prioritise delivery orders and the car park is a nightmare it’s full of rude ignorant delivery drivers who just park where they want. Take’s absolutely ages to get served

I mean who don't love a McDonald's every now and then 🤷

I love McDonald's. This store was refurbished not so long since so it looks nice. There is very often a substantial wait, even when just ordering regular meals i.e. Big Mac meal, cheeseburgers etc. Also, whenever there is a special burger on i.e. Swiss Stack etc there is ALWAYS a wait on, even out of peak hours.

Entry and exit to car park is dangerous.

Ordered online, about 10-15 mins before arriving, so it would be quicker. Got there and car park was a nightmare. Went to drive thru and sat there for 5 mins, then when we got to window we were told to park up in a bay. There were no parking spots, assuming because everyone else had been told to park up aswell, and everyone was going wrong way. A delivery driver was parked in middle of exit to go inside and collect food, blocking way out. Once again waiting 5-10 mins for someone to bring our food. When we got it the burger part of the burger was missing! What's the point in a burger without any burger? Also, paid more for extra cheese and didn't get it. I know it's just McDonald's, but overall super disappointing experience.

Been here a few times and always something wrong with the order, delivery takes over an hour too if you don’t go to drive thru. I’d suggest going to the Tankersley one or the one next to Morrisons in town because Stairfoot is the worst McDonalds I’ve been to

Ordered food over an hour ago and it still isn’t here it’s now 9:36pm tried phoning restaurant just get a dial tone won’t even ring absolute shocking!!!

A very beautiful and polite girl named Erica brought me the food very quickly, thank you

Regular customer as this is well on my way. Food is freshly cooked to order most of the times and there is very little way if you go in store. Drive through is very busy most of the times so I don't even bother. Small car park so it can be difficult to park sometimes

Ordered £66 worth of food payed extra for milkshakes, dips and full fat coke to receive by Uber driver he said drinks are in the bag however upon going to eat the meals we notice none of anyone’s drinks have arrived neither the dips we payed extra for. Rang the driver back he coke back proved he had no drinks in the vehicle and to contact the McDonald directly which I did in which they recon she was on the desk at the time and he definitely toke them! So both playing each other off declined any refund for the drinks or dips so eat all the meals dry and cold by the time we tried sorting out the mess they caused! Disappointed is an understatement

Ordered online with deliveroo last few times there's been things missing, ordered mcnugget happy meals came with no nuggets, how do I explain that to my children!! last few times ordered at stairfoot there's stuff missing, going down hill fast !!

Very poor management. Sit like sardines all delivery drivers with customers. Slow service .. staff is mediocre including managers

Wsited for 20minutd no food ready, my order gone from a screen. Happened twice.

Gave a 1 star as it was the lowest possible, wouldn't have happily given it 0 but wasn't an option, far over priced, last twice ive been food Luke warm at best, will never go again

It's a tragedy, I don't know why there's a drive thru, they make you wait anyway even though the restaurant is empty, they really should stop doing it because it's cheating customers who want to buy quickly and keep going, it's hopeless, I don't recommend it

From a delivery driver perspective, this restaurant needs separate doors and rooms for drivers. We can easily pick up our orders with staff purely manning the delivery section. We are not standing around then in the main section with customers waiting for orders

Hung up on me when I asked how much a happy meal was

Well done guys. You smashed it. Every thing I ordered is perfect and just the way I like it.

Updated review. It's Maccies, everyone knows it and loves it in their own way. Personally I'm a Big Mac and Strawberry milkshake person. Dunk your fries in it (it's the future). Coffees are good and compared to some places that Cost-a-lot it is well worth it. The staff are friendly, patient and happy to help Drive-thru and parking are tight, so peak times can be a little crazy.

Absolutely horrendous service went round drive through was told to park up waited in car 25 mins went in shop order had been made and not fetched to car it was flat cold the place was really busy and all they care about is getting just eat & Uber eats orders out demanded all making fresh and had to wait another 10 mins with kids crying in car 🤬

Missing a burger, never going back. Too busy talking to each other.

I bought a cold drink, was given a straw to use, the cup was 3/4 full of ice, the lumps of ice were too big to go up the straw, I will not buy another, the toilets were not very clean although a female cleaner was waiting to get into the male toilets and do her job.

A bit hit and miss with food been warm.

Horrible . Dirty, crowded, loud people, too many kids

Poor, wrong food came out & cold

Worst McDonalds in Barnsley by far... How on earth do you mess up my orders so consistently?? Never happens at the one on West Way, or the one down Old Mill Lane next to the ASDA...

Lady cleaning was very thorough I sat outside with 3 of my grandsons and was asked if everything was OK and we're the boys enjoying their meals .

Classic McDonald's tastes good but an hour later you're back hungry and farting like a gooden...

Absolutely disgusting place, I’ve ordered happy meal for my kids and one burger for myself and only burger arrived. Bunch of idiots work for that place. No refund, nothing.

Terrible food since it is very overpriced for what you get many better places around !!!

Ordered a drive through and when we got home, all 3 burgers were on their sides. Open and mixed up and the chips.....well they were stone cold on top. Never using this one again. Put me right off after 9 hrs driving.

Really bad service, staff shouting and deliveroo had priority. Waited ages and they forgot our order

I ordered food . A chillie chicken wrap with mayo . I asked for no choice on the wrap . It came with no mayo but chilli . I got chips and they was cold my drink came but was spilt all over the bag so I got not even half of a drink ! It is ridiculous

Dry food, barely any sauces... They first serve delivery then drive and walk in clients are last...waited 20 mins for 2 cheeseburgers ... Definitely need to improve

Would be better if we got the dips we should have had too ....🙄

I eat in at mcdonalds and also get mcdonalds delivered fairly often.The food is good, but you literally never get all the items you have ordered. You either don't get the burger or fries you have ordered or the straw. They also regularly leave mayonnaise on, which makes the burger inedible for me because mayonnaise makes me sick. The thing that bothers me the most, though, is when they get my son's order wrong.because he he has autism and will not eat the food no matter what, so its just a waste of money. My other children adapt and just eat it if their meals are wrong, but he has to have a new order or he will not eat at all. so I have to drive down Mcdonalds to get what he wanted so everybody's food ends up cold, and I have paid for delivery only to have to drive there anyway. I will be picking the food up from now on because I can't keep losing money by someone's error. Having said all that, when you get it right, it is his favourite food.

In general- ok. We get our wraps quite fast. It's just a shame that there was souce missing... we took two wraps were dry as there was no sauce... shame.

They NEVER put the tangy tomato sauce in with the cheesy bites

It is what it is its McDonalds, fast and tasty snacks on the go or not. Only down point on this one is the terrible amount of space to park, and very tight spaces when parking

Everyone knows mc Donald's is very nice food and quick service

Ordered on app pulled in to car park to find drive through closed, couldn’t find a numbered bay or parking space had to wait and go inside, eventually got someone’s attention and explained Then after a wait someone shouted my number and the food wasn’t to go but on a tray. The chips weren’t cooked still hard inside most was thrown away

The world's busiest Mcdonalds ever. Ice cream machine was set to room temperature too

1 of only a few mcdonalds ive been in that have a security guard. 3 mistakes later on a 3 person order (giving me a double cheese burger in a double 1/4 lb'r box been 1) and i fully understand and sympathise with the guard

Purely from a delivery driver perspective. My last experience made me avoid this restaurant by all means. Been waiting for one hour and half for a delivery order. Staff didn't want to check if my order was there as they were "busy". Food and drinks were ready for more than an hour and everything was getting cold (only needed to be bagged) I had to cancel the order and move on with my life. Life is too short to waste it at mcdonalds. You are better off ordering from another mcdonalds if that's what you're craving.

Tablets for the children were not all working the activity table with projector wasn't working. Kids were not happy

Bought two boxes of 20 nuggets both only had 15 in chips were clap cold got pop order wrong all wrong sauces. Seems to be standard for stairfoot

Its a McDonald's. They have an Instavolt EV charger but it's placement is such that you really need a rear charging connection. That's if there's not an Uber driver iceing it.

Easy to order our food via table service, was quiet at the time of day, staff were very friendly. First time been in since it has been refurbished, would go again. Only complaint I would say, is the food didn't arrive like its advertised ,the burger was hanging of the bun,.and the tomato sauce looked as of it had been plastered on. And also when asking about the pro.otion of spin to win, I did t realise it had fi ished, so why are they advertising it on the trays!

Ordered a meal and some pies. They were verey busy on a Saturday afternoon. Manager was very helpful as staff didn't noticed pies were out of date. We got replacement straight away and sincere apologies. Customer service was top notch. Will visit again

Bought a large white coffee this morning on my way to work. Tasted chemical, like the machine had been cleaned but not flushed properly. Had to poor it away

Took our nephew my husband they both enjoyed it,I had a coffee