McDonald's in Tendring

Open for months now but still have a 10+ minutes wait for your order It would be just as quick to go Whittlesford McDonald's and get your order

Supposed to be 24hours turned up at 12:00am and got refused at the door

Came here at 12am because it’s supposed to be 24 hours got turned down at the door and is apparently shut when on the website it saids 24houra

I went into McDonalds to use Monopoly win tickets one of which was a £1.99 iconic menu item. I am not a regular McDonald user so I had no idea what the £1.99 menu was. Firstly I waited over 5 minutes for someone to serve me. The person to serve me has been mopping the floor entrance and generally tidying up dinning area. She saw me waiting but clearly prioritised cleaning over serving. I don’t know if server also dishes up and fetches food but I didn’t see her clean her hands which was worrying. The next problem after I ordered a wrap that was showing on the wall menu as £1.99 I was told that the voucher meant I paid £1.99 for food from the iconic menu. When I asked what was included on the iconic menu she wasn’t very clear. I asked if any of the McFlurries were included they said no but couldn’t produce an iconic menu for me to see choices (bearing in mind I’m vegetarian). The staff by now was saying ‘everyone knows what the McDonald iconic menu consists of’ I didn’t and it became overly stressful especially due to the tone of voice the staff used as if I was the problem. Overall dreadful service. I came away without using the voucher. If I use McDonalds again I will only use drive thru as it took forever to get served and they were very unhelpful, assumed I should know their menu etc Very disappointed, but I guess it was McDonalds and not a proper restaurant!

You get exactly what I expected semi warm cheap food from the getto

They Always forget an item, rarely use the drive thru as I always have to go back in once I realise what's missing.

If this is your bag then the cold food is your place to dine

very good service .food very nice and hot

Not very busy, very clean and staff were great.

Poorly run McDonalds due to penny pinching by the franchisee not putting on enough staff and planning poorly for peak demand orste night. My Uber driver has to often wait 20 minutes in the evenings. During the day, items get missed and the chips are often soggy and under cooked. I hope head office comes.to visit and sort this mess out. I am going to report this franchisee to head office. Something is clearly not right at this branch.

Awful drive thru service sat at first window for 5 minutes then sent to next window waited for another 5 minutes got bored and drove off

Just ordered 3 lots of pancakes and syrup, get home and all 3 lots are missing the syrup. Ordered 2 double sausage and egg MC muffin meals, and 4 additional hash browns, only got the 4 additional has browns, the ones that came with the meals are missing. Seriously every time you go to this place if you are getting takeaway CHECK BEFORE YOU LEAVE, they can NOT BE TRUSTED TO GET YOUR ORDER CORRECT Even by McDonald's standards truly pathetic

It's cloudy, it's cloudy, it's cloudy

Missing items on delivery from this store. Told nothing could be done and gave me to other phone number. Not helpful and quite dismissive

Stopped by a few times, great friendly and helpful staff. Food was great.

Nice burger and chips, unfortunately by the time you get back to your house it wasn't very hot.

I was alive before the brand made it easy to feed picky kids old people and .. teenagers a lot different

24 hours ….. NOPE!! Lies. Walked in at 11:30pm … tried to order and was stopped to say only drive through. Didn’t have a car. Already at the machine and was asked to leave. Explained it was a quick and desperate take away order we were staying next door. Told we had to leave because we weren’t insured to be in the building. The building we were already IN!!! We’re super nice but we were very hungry and well we treated like criminals from a mistake they made. Rude staff. Unhelpful!!!! Don’t bother go somewhere else.

absolute joke 24 hours sign and your never open past midnight.

Ordered a breakfast wrap which was hot and well cooked with 2 eggs (one at the top and one in the middle) started the day well. Short wait for delivery but worth it.

Really great service and food really hot and tasty

It's McDonald's. Food is hit and miss. Sometimes it's lovely and piping hot, sometimes the chilps are cold/stale. If you go through the drive through, you're unlikely to turn around coz your chips.are cold. Staff are always very helpful. A lot of older teens on staff which I applaud.

Visiting the area walking the dog through the nearby park we stumbled upon McDonald's. A friendly assistant watched my dog as i offered some nuggets for the dog and a drink for myself. The member of staff also got my dog fresh water. Lovely service

They've always got the cold blowers on even in winter. By the time you get your food after waiting a day n age because the countless Uber orders gets done first it gets even more cold by the time it gets to you to then find out they've missed a load of your order. And don't even get me started on Colchester town centre! Things were alot better afew years ago before they changed it to this system. Managers need to give their head a wobble.

It's MacDonald what can you say lol

Wait at the drive thru screen 5 mins before anyone utters a word to you.

Not sure I ordered a cold takeaway but got one

It's McDonald's. It's Magnolia. It's a wet Sunday. It's an 80s mullet. It's a sock. It's the end of the Sunbest loaf. It's Happy Shopper. It's a visit from your nan. Its Asthma. It's Emmerdale Farm. It's McDonald's. i.e. they're boring. A corporate sin. Bring back the good old days when people burned their faces off with pop tarts. At least that was interesting... (I'm afraid you need a complete 100% rebrand if you're to remain relevant in the coming years and you know it. Costly and risky. But ultimately essential. Goodbye then.) Have tried to go twice lately. Closed. Despite the huge 24 hour sign and all the lights on. Unforgivable. McDonald's - I'm LOATHING it!! Not quite the same ring to it...but more and more apt. I won't be back now. I'm done. Close down already! And take Coca cola, Disney, Starbucks, Amazon and all the rest of your fake American friends with you. Britain and the rest of the world has had enough of you.

Possibly the least consistent McDonalds I've been to. Some days you'll have a decent Mcdonalds, some days you'll be given half of what should be in there, other days you'll be given fully RAW food (was not happy)

Plenty of parking nice atmosphere staff is very good a good service

alls well fantastic staff service

Got a drive-through coffee friendly staff at the window

Ordered from just eat…nuggets had dip & no straw for milkshake!!!

Food no problem quite enjoyable as I don't tend to eat McDonald's that often, place was clean and staff working well.

Always great to stop for a break.

Burnt cold disgusting food. Chips are never cooked properly and always cold. My burger bun was burnt and lettuce was brown. Weeley McDonald's is so much better. Will not be using this one again

McDonalds food is cheap and cheerful, you get what you pay for. I love the burgers and McFlurry. Unfortunately the staff have no people skills whatsoever. They don't even make eye contact when throwing you the bag of food, nevermind any conversation.

Only called in for a cup of tea.

Staff are always polite. Food aint the best cold, soggy chips. Poor portions

Food was hot/fresh and the kids especially enjoyed it. Lovely staff who are very kind and approachable. Appears to be a good atmosphere everytime i have visited.

Pretty good (as far as McDonald's go) - probably nicer than the average

The last 3 times we have ordered from here And had it delivered we have been missing parts of the order. Can't contact the store and the McDonald's app is useless. I was issued a return flat fee of £2.36 which doesn't even cover half of what was missing from the order.

Never Lets Me Down Quick Bite Whike On The Go Go Happy & Friendly Members Of Staff Could Not Complain, Highly Recommended , Next Time When Your In The Area Why Not Pop In My Opinion Purchase Two Meals As One Never Fills Me Up, However Today Was Extremely Busy And Hot, Regardless Hats Off Too The Store Manager Kept Her Cool And Done Well ,

Everytime I order a large fries from this place they are always half fall. I always use the click and collect so my order is bought to me in my car. If I've paid extra for a large fries I expect to receive them. Need to train your staff to fill fries boxes properly or don't sell large fries.

Absolute joke of a Restraunt, spent £40 on delivery for my wife and three children whilst we were on holiday, Was delivered a completely different order to what we bought worth not more than £10. Called the store several times to request a refund, nobody picked up. Requested a refund online, was denied. Disgusting behaviour, not only have my wife and kids now been unable to eat, we also lost money because the idiot drivers aren't capable of sending the right food to the right place.

By far the worst McDonald’s in Essex, 8/10 wrong items, alway wait more than 5 minutes even if you only order a burger, it’s best to drive 4 miles away to the next McDonald’s, no joke a lot of work needed

Food was very dry and chips cold

Nice new space. It’s Macdonalds so you know what to expect.

Had to wait 25mins for porridge

Went to go get a coffee from here at 11 it said it was open 24 hours on the search from Google and open currently but it has been shut off by cones and workers were leaving whilst it said it was still open

The meat was very old. Chips were too cold and uncooked.

Service was ok. Food was several up pretty much the same at every McDonald's the general thrown together look. It tasted ok.

Typical fast food experience but with nice staff pride in the branches appearance and food presentation

Too many children running around and making lots of noise.

Nice, but I had undiagnosed tonsilitis and couldn't taste the food properly.

Use this place a few times now and also use the click and collect option but now you getting the just eat drivers uses the parking places for the clack and collect people plus others just leaving their cars there to guess the manager won't do anything about it They have redone the numbers for the click and collect but the just eat etc drivers say they can use them to so click and collect must mean just park your car there and go inside to get orders and this was on 4th may 2024 Wish the manager of this store makes it clear if it's click and collect parking spots or help yourself to a numbered spot but it also seems they don't read the reviews to

Normal MacDonalds with good helpful staff

Loved it but I'm soooooo sad you stopped doing the steak stack that was the best 🥰🤣

Great service and food was really good. Everything available on the menu

Very long wait, first time I’ve come into here but never again, it took 17 mins to get our food we ordered, it wasn’t busy and there was plenty of staff so not quite sure what happened there today! But won’t revisit this branch

i use this place often when i order on my phone app. occasionally things have been missing when i get home but over the last 3 months the order is regularly wrong. today i ordered a triple plain cheese burger, toffee latte and cheese bites. i checked in the bag to make sure all were there but when i got home i had a double cheese burger, not plain instead. is it that difficult to read the order wrong? it amazes me that the order is always wrong in their favour and i am always out of pocket! absolutely poor service.

Good food very helpful staff but oh how I hate those stupid electronic order boards.

Good MacDonalds, large parking area, clean new site

I wouldn’t normally take the time to write a review however I feel that this is necessary. I have raised this before when I eat in and on this particular occasion I drove thru. This is the large fries I was served and there weren't any extra in the bag, please put a stop to this!

staff very busy but polite supportive and friendly. Waiting time could be shorter. Very good service though.

Absolutely awful place. Ordered breakfast on the machine, no receipt available. Whilst waiting for food partner went to the gents but was unable to use it as utterly filthy. Waited half an hour and still no food. Huge queue, no apologies, hot drinks were being prepared at counter and sitting for 20mins ! Eventually got fed up waiting and asked for refund, duty manager gave us this with no apology or explanation on the abysmal service.

I must admit that I have only used the drive through at this McDonald's, however I've always found the staff very friendly and helpful. They do work hard and deliver the food ASAP with a smile. A big thanks to the staff.

Missing items I the drive through order again.....This is happening more often than not these days......Im goingto start checkingthe bag before I driveoff no matter how busy they are.....08:40 28th March

Brook Park clacton Macdonalds very poor took a while to get served in the drive through, and got home unwrapped mac chicken sandwich to find no mayo and bottom part of bun missing granddaughter not happy

Food was delicious as usual, only down fall was the free Sips McPlant burger I got, yes it was free, no I wont be ordering it again even if its free, it tasted awful. However, the Big Mac I had was beautiful.

What can be said it's like every other fast food place in the UK

Went in the drive through got no milkshakes to start.ordered food paid got home and guess what part of the order missing 3 half large fries and the 3 half large fries looked like they had been out in the rain and my Big Mac was cold. 1 star just.

Never went near the place so how could I have visited.dont like to order via a computer board takes too long go home make my own .

Went to McDonald's with a friend service very good food was excellent wasn't noisy at all for a Saturday

Never enough straws given for our drinks, when we ask for some dips we usually get given 1 and they always seem to have an attitude when you ask for more (well there is 4 of us) have had to go in on more than one occasion to try and get the right order which defeats the point of using the drive thru.

Incorrect hours and bad service: I walked to the store at 6 am to pick up a breakfast menu. It says online that the store is open 24/7 but that drive-thru only starts at 7, while on the door it says the opposite. I asked through phone call and in person if they could help me out since I only wanted to collect and not eat in-store and they said they couldn't help me because I am not driving a car. They refused to solve my problem with a very simple solution. Don't use a 24hrs label if you're not serving.

Love Macdonald's. Great food and good service.

Worst mcdonalds ever for customer service. So slow.

I was there this morning, they served person behind me first ,we was spoken to very rudely and the staff are as miserable as can be. We waited so long for our food almost late for work and we had plenty of time

Food is always missing when ordering mc delivery and there is no way to report it to mc Donald's

Really impressed by the turnaround here. Was not keen on the restaurant at first but seem to get the right people in. Always friendly staff for both drive thru, front of house and click and collectors. Food never disappoints. Highly recommended

I like McDonalds for its quick service and most of the staff are cheerful and friendly.

Everytime I go through here there is a problem .. half measure chips, cold food, wrong orders no straw's..place is dire, food tastes nothing like other Mcdonald places ..cheap all round

Food was cold inside the store was busy drive thru was even busyier staff where more worried about making ready uber eats seems they have lost focus on normal customers rather than servcie an app

This is like old school McDonald's. Big Mac Fries and Fillet o Fish all well stacked cooked and decently hot. Fast service and polite. The opposite of Harwich in fact!!!

Food was warm like each time you go here if you ask they will exchange. It is really busy noisy and children not under control, but that is the parents not the restaurant fault.

Updated: 7/11/23. Gave it 3 years for to sort out your opening hours. I think thats more than fair. Your Google business hours say restaurant open 24 hours and drive through 7am to 12pm. LIES!!!! The restaurant was closed wheb I arrived at 6:30am. Opening hours on door said DRIVE THRU OPEN 24 HOURS. STORE OPEN 8AM. Yet again you are closed. 3 years and you still haven't been able to publish and adhere to your own opening hours. It's crazy. 4 visits average star rating = just under 2 so had to round it up to 2. 25/11/20 7am: drive through closed. Left no food again. Zero stars 20/11/20. Just after 6am drive through closed . Dont want to go inside as keeping my exposure risk down. No food so left. Zero stats Why not put a sign out explaining why its shut and a date/time until when? 1st lockdown reopen: 1st visit since reopen after lockdown. Took advantage of eat out scheme. 6:45 am. Food, service all good. Only strange thing was the direction arrow layout. Came in the main front door. Then found it had exit arrows after I already going in. Not sure how to get in officially. Then customers stand in front of door ordering from self pay so you cant exit through exit way. Perhaps more thought needed? 4 stars

It's a McDonald's. What more can you say.

Very clean very nice helpful staff Burger could been hotter

Had a semi quick stop off here to grab some happy meals and several other items to save cooking on a Sunday night. The staff were very polite, but the food was cold. Not just a tad cold but very. By this time, we were already driving away, so we had to make the best of it. The other grumble is that they're still running the monopoly promotion. However, none of our meals had a single sticker. Other than that, this particular branch is usually really good, quick, and efficient. Its location is extremely handy and only a few minutes from the centre of clacton which has a branch very worth avoiding.

Food was fine but need to learn to pickup the headset and and greet their customers instead of leaving them there for ages before saying a word, as a former employee I know you're supposed to pickup and say hell welcome to blah be with you in a moment just to acknowledge they're there but seems too complex nowadays for this lot

Never drove 121 miles to a mcdonalds before, but I was on my way to holiday. Plenty of parking spaces and clean inside restaurant and in car park. Staff were awesome. Very ideally situated

Went out of peak season for breakfast, luckily drive thru was empty so food was piping hot and beautiful.

**5-Star Review for McDonald's** McDonald's is one of the most popular fast food chains in the world, and for good reason. They offer a wide variety of affordable food options, including burgers, fries, chicken nuggets, and milkshakes. Their food is consistently good, and their service is usually fast and efficient. I recently had the opportunity to visit a McDonald's location in Clacton-on-Sea, Essex, and I was very impressed. The restaurant was clean and well-organized, and the staff was friendly and helpful. I ordered a Big Mac, fries, and a milkshake, and my food was ready in no time. The Big Mac was delicious. The burger was juicy and flavorful, and the special sauce added a nice tang. The fries were crispy and hot, and the milkshake was thick and creamy. I was very happy with the quality and taste of my food. One of the things I like most about McDonald's is that they offer a variety of options for people with different dietary needs. For example, they have a number of gluten-free and vegetarian options available. They also offer a variety of healthy side options, such as fruit and salads. I also appreciate the fact that McDonald's is committed to sustainability. The company is working to reduce its environmental impact by using more sustainable packaging and sourcing its ingredients responsibly. Overall, I was very impressed with the McDonald's location in Clacton-on-Sea. The restaurant was clean and well-organized, the staff was friendly and helpful, and the food was high-quality and delicious. I would definitely recommend this restaurant to anyone looking for a convenient and affordable place to eat. **Here are some specific things I liked about the McDonald's location in Clacton-on-Sea:** * The restaurant was clean and well-organized. * The staff was friendly and helpful. * The restaurant offered a wide variety of food options, including burgers, fries, chicken nuggets, milkshakes, and healthy side options. * The food was high-quality and delicious. * The restaurant was committed to sustainability. **Here are a few things that could be improved:** * The prices of some items could be a bit lower. * The restaurant could offer more variety in its breakfast menu. * The restaurant could be more proactive in promoting its sustainable practices. Overall, I give the McDonald's location in Clacton-on-Sea 5 stars out of 5. I would definitely recommend this restaurant to anyone looking for a convenient and affordable place to eat high-quality food.

Asked politely if they could put extra Oreo topping inside my mini Mcflarry for an extra payment as I wasn't able to do this at the machine but I was told that this isn't possible ( Nathan was the Manager who wasn't even bother to come out and talk to me to give any explanation)

The worst branch in clacton by a mile

Happy with food and service better than the one in town centre

Good location, nice and clean, with a small outdoor play area and some seating all secure with a fence. My only frustration is the food never ever looks like the pictures!! Parking is free and good.

Fantastic and the children loved it too. Lovely and clean toilet too. First Class

Probably one of the best McDonald's I've been to immaculately clean really nice stuff food was very quick and piping hot.