McDonald's in Tendring

The most lackadaisical mc donalds I've been too. Left standing about for ten minutes with no service. Utterly useless

What makes a few of your very well trained and very professional staff think that targeting, bullying and harassing the particular delivery partner is allowed in the restaurant and they would get away with it!!

Not bad usually bad McDonald’s Wish they would be cleaner and make the food hot the food always seems to be cold 9/10 :( or Luke warm

Why this particular AY17 She is the only one UberEats courier allowed to park at the clearly marked disabled areas every day every time to show disrespect to the disabled people and other hard working delivery couriers must park their cars far away??

Playground for children closed, why??!!! Esp when on the road very unconveniant

Absolutely shocking food, Harwich McDonald’s should be ashamed of the garbage they produce, food is always cold, burnt burgers and always forget something in the order, will not be using them again… long live Burger King 👑

Very quick, not particularly cheery welcome

Absolute useless staff! Every delivery order I’ve made they forget to put something in wether it’s a burger or a drink they won’t let you down. 5 or 6 deliveries in a row there is something missing, I’m like surely they won’t forget to put it in this time but their uselessness prevails. Useless!!

Fast food? Everything but.... the service was so slow.... Waited an age, unfortunately 😕...... The breakfast was lovely, so not all bad.

Service and atmosphere was good. However, more attention needed where the food is concerned. Although I enjoy the chicken Big Mac I ordered, the fries were disappointing. I ordered a large fries for reference.

If I could put zero stars I would ! Got food poisoning from Harwich branch . I was ill for nearly a week . Zero customer service , food orders prior to this were always wrong . Definitely avoid like plaque.

Drive thru always messing up orders items missing or incorrect. Food not even warm

This site is getting slowly and slowly worse. I have given up ordering by any other means except the app, so I stand half a chance of the order being correct. Drive thru has a cone over it at 0730 and three members of staff stood outside the main entrance smoking like it’s some sort of youth centre. Massive lack of leadership and discipline going on here.

Efficient and clean a good McDonald's

This MacDonalds is the best MacDonalds I have ever visited, I don't live in the area but the couple of times I have been in the area I have found the restaurant to be clean, food was hot and neat tidy burgers, and also the staff are really friendly and have personalities 😂 my fave maccys

My second visit here and second burger complaint. The employees here produce orders according to their own and not according to the wishes of the customers

The first McDonald's you see when leaving the boat from The netherlands, and they don't have mayo? Why? Mc Donald's, you need to understand your target audience, dutchies need their mayo

This McDonald's is useless my kids ordered a delivery which was very nearly cold, 1 meal missing, so i had to go down anyway because they wouldnt answer the phone While i was waiting customers we complaining of under cooked chips and burgers with items missing Serious re-training needed and uber drivers that can deliver while its hot

I can’t even give a star food is like rubber and worst in history.

Great for the family. Food always nice and hot.

I had a frustrating experience at the drive-thru. The staff couldn't get our order right and then ignored us. I hope this improves in the future.

Half cups of drink served, chips are undercooked and tables aren't clean

Utterly useless, need some decent training down there. They've forgotten to give us one of our burgers again, this has been every time that we've ordered recently. They've never been a good branch but they're slipping more and more. Sort yourselves out. Lost another customer here.

Very quick food order nice hot. Nice cold drinks

Helped quickly. Got a new ice cream because it was already there for a while. Top

Children will always revert back to their animal instincts when they're tired, bored, or a combination of the 2.....well I say animal 'hunting' instincts are no more than seeking a McDonalds out....which was further away than the place we were trying to get to...never mind. First impressions, wasn't at all busy at just after midday which was great, standard touchscreen ordering system which has widely been accustomed to (though the receipt machine was faulty!), unfortunately that's where the good part ends. Between being displayed as ready to collect, nearly 8 minutes passed before actually being able to collect the meal...being sympathetic to potential rush hour influx of people at drive through, it natural to assume that the resource would be strained...right up until I saw no less than 3 members of staff larking around, what looked to be laughing and joking at customers. So, sat down to a cold meal with warm mcflurries, was literally no point in raising it as the following result would have been the same. The finishing touch was the complete absence of toilet roll in either of the gents cubicles. But hey, it's the holidays..

Was told id have to wait 6 minutes in parking zone. Car in front never moved so i stayed where i was at window. Got food and was home within 2 minutes and big mac and fries was stone cold. Paid nearly £8 for inedible food. Not happy

I really like McDonald's in Harwich it's very clean and drive though staff are incredibly helpful and friendly

Made the mistake again of using this place.No paper in machine for receipt like always.waited for food and had to listen to all the complaints from customers and Uber drivers that were complaining that food was being canceled and returned.This place is total embarrassment to the McDonald's franchise.

Very disappointed, waiting for 20 minutes for a drive through meal!!

Food qas fresh and hot however the restaurant was in need with better cleanliness.

Bad experience. No paper at the ordering station, good job I looked and remembered order number! Asked for happy meals, burgers for kids with ketchup only +lettuce, and what did we get? Onion, mustardand all the rest unwanted, lettuce was nowhere to be seen. Obvs i didnt check the inside of burgers at the till! As its was so busy and they didnt have squash in stock so had to deal with change of drinks. No tissues provided. Not happy meals- dissappointment!!

No comparison to a German McDonald's Coffee bad, food bad, not to mention what the English call breakfast!

Great Mc to score something before you get in line for the boat.

Mr SHOELACE says Williamsburg AVE. What an appropriate name

Loved the hat trick burger menu

It's McDonald's can't go wrong really

It's McDonald's. It's a well known established business world wide. This is a reasonable store with ample seating, drive thru. Staff are nice and friendly.

Nice clean place. 3 stars for the coffee...won't eat the food

Slow service! McDonald’s is fast food outlet I believe waited 20 minutes! In the end had to do to go to service counter which was unmanned and ask where the food was! No hot drinks only cold ones available this was because there wasn’t enough staff working and if they did hot drinks the service would be even slower! Drive through takes priority over restaurant as do Uber orders. When food arrived it was warm. Kids allowed to congregate in the restaurant without buying food, it’s like youth club only worse. This place in the worst McDonald’s in the UK absolute waste of time. Staff don’t give a toss about anything. There’s never any napkins or condiments out. Please do us all a favour and close the place down immediately. Disgusting establishment.

Excellent cappuccino, although it is better in the Netherlands.

Great place to stop before or after getting on/off the ferry. The manager was out and about making sure the customers were well looked after. Really clean restrooms.

Fast efficient service with a smile at every drive through counter.

Never waiting long and the vast majority of the time they get the order correct including customisations

It’s McDonalds so you know. It’s clean and friendly.

It's McDonald's. What else is there to say.

It was nice to have a coffee before the ferry left for Holland.

Food was good. The 2 young male staff were friendly and helpful. Was nice to sit and eat before I travelled back home after seeing my mum 🧡💛💚

Ordered a delivery tonight at 7.14, got a confirmation email saying it would be delivered at 8.15. 8.45 and the meal has still not arrived. Tried to call them but the number was permanently engaged (off the hook). I then went to the outlet and spoke to the manager. Manager did not seem to care but instead blamed the Uber driver for not attending work tonight. She stated there hadn’t been an Uber driver since 5.30. I was not called to tell me my order had been cancelled however, I was emailed at 8.40 telling me I had been refunded. This is the second time this has happened at the place in the last 6 weeks. I certainly won’t be using them again an I urge everyone else to avoid also. Terrible communication, even worse customer service and absolutely no remorse.

Very busy took 1hr 20 mins for food to arrive

Cold food very impartial environment not for the lonely

Nice people, more than likely in their first job, but they are doing very well. Nice to see a friendly face when using the drive-through.

The staff here are always much friendlier than your usual Maccies. It makes a difference.

Cold and windy...waiting for the ferry

A nice McDonald's . Food was warm

food was missing ingredients such as flavour, Service was mid, atmosphere of my car was ok

Toilets looked a bit grubby, but OK otherwise. We ate the Vegetable Deluxe meal deal. It wasn't unpleasant, but not the nicest veggie burger I've ever eaten. They need to up their game on the Veggie options. Very boring, but OK if your desperate (which we were). Parking is good as is the wheelchair access.

Wir holen uns hier immer einen Kaffee nach der Fähre. Der Kaffee ist sehr gut, der Rest ist eben McDonald's...

A dos minutos del puerto dejas el camión aparcado y a comer Los chic@s súper amable ,la verdad hemos quedados muy contentos,estos dos españoles.

Friendly staff but long wait for food.

It'd McDonald’s. Food is as expected. Parking is good. Sometimes have to wait a bit.

Very good attention especially from a Thai lady

Cold 🍟 fries, lukewarm phili burger. Not even half of the normal McDonald standard. I guess the kitchen staff had a party, lots of laughter and swearing from the back. Shame on this particular McDonald Harwich outlet.

Wie jedes andere Restaurant von McDonalds auch, freundliches Personal

Only stopped for a coffee. But very nice.

Every time we order a big order they always leaving bit out 4 times in a row it's perfectly fine to take my money but not the whole order

Burger was disgusting, tasted so, so salty, inedible

Wrong food from order, undercooked chips, lukewarm food. Dreadful in many ways.

Made an order- mac donalds didn't put the item in the bag, call them up and say you must complaine to uber! Uber only deliver the food!! After a convocation with a member of staff they agree to deliver missing item, 1 hour goes by and nothing so I call back up and a manger said I should not have been told that! I then drive down there to be confronted with the most useless manager iv ever know called Connor!! He said I must re-pay for the missing food and claim it back off them!!conner the manager still blames uber after mc donalds didn't put the food in the bag!! Moral of the story is don't order from harwich mc donands because they constantly get the order wrong!! As for conner the world's worst manager, seems to me he is part of reason why the the service provided by harwich mc donalds is so poor!!! 2 hours!! Driving down there!!! Useless,rude and incompetent manager called conner!! £47 waisted!!

Wonderful place with kind and awsome staff

Updated review today - I ordered 4 drinks on click and collect and after 20 minutes thought I would investigate why they hadn't arrived. The restaurant was not busy and there were plenty of staff but it took a further 5 minutes to acknowledge me. I was then told by the manager that we had been forgotten about and then he changed it to the blended ice machine wasn't working. Brought the drinks out, no apology for the now 30 minute wait for 4 drinks. Drove off and parked to drink them, the latte was half full and the iced drinks were not icy. Poor show Macdonald's Harwich, poor show.

Been here twice now same both times Food was nice enough as you'd expect from a maccers. It's the staff that need to be adress , both times 2 different girls have called my number then all but thown My food at me no eye contact no other words just a number call then tossed in my direction and thre walking away before I have even reached the table to collect. Was around 7pm and was very quiet. On top od that, car park feels u safe too sat in my car to eat on both occasions as there were rowdy youngers inside, only to watch people harassing customers in the carpark for money etc and going around brazenly checking if car doors are locked...... didn't feel safe even slightly even saw multiple staff witness this guy checking car doors and harassing people doing nothing about it. . Poor.

Typical macca D's , quite clean and place for kids to play, only problem was a few tablets didn't work.

Yes they do deliveries, the same delivery drivers with few Uber Eats different profile picture accounts delivered our food every days and months. Most of the delivery driver profile pictures look very different do not match from their Uber Eats' delivery accounts and why they got away with it for a few years now??

What can I say, its a mcdonalds, but right of the port so super convenient and an excellent example of a good mcdonalds.

Good service, okay vegan/vegetarian options

The chili wraps are amazing it's the taste and I'd recommend it especially with the nuggets and lettuce

The bathrooms and tables are not clean

Ordered food here about 6 times now and the service is extremely slow, one of the worst restaurants for wait times. And to top that off, the staff have a pretty shocking attitude if you even suggest the wait is too long.

They use Uber Eats for deliveries. The Uber Eats delivery driver that goes by the name ‘Dagmar’ never delivered the food worth £44 but on the app they confirmed it as delivered. We are supplied with a security pin for the when the driver arrives however it’s always the same pin and this participial driver has delivered for us before, I suspect they memorised the pin from last time and just pretended to deliver it. The reason McDonalds is receiving this rating is for their poor customer service and overall how they get simple orders wrong. Time and time again from past deliveries they always seem to forget a portion of the delivery when packing. It doesn’t help that Uber Eats does not always offer refunds.

Love the table service because of the children

I haven't had breakfast in a long time at Mds and was disappointed at the Size of the muffin and dryness. It wasn't fresh! Coffee was good though.

Very quiet ,nice and clean lovely staff food only warm but thats nearly all McDonald's kids love it

Beetje raar dat ze niet aan mayo of fritessaus doen

hair in the food, full of chavs & someone stole my ring in the bathroom. overall sick place to eat 10/10

We wanted to have a quick meal before boarding our ferry. It took us over half an hour to get our salad and a coffee to go with it.

Ordered coffee, as I was waiting for a ferry, took a stupid amount of time for a cup of coffee, that I could see to make its way to me. People just walking in circles clueless, and my coffee sitting there, getting cold. I'll use Costa , next door , next time.

I ordered two cups of tea to take away, watched them being made and then watched them sit there on a shelf while members of staff wandered up and down not doing a lot. When I eventually got them I wasn't even offered any milk ! Very poor customer service.

To often items are missing. Very poorly managed as staff not well trained

Binnen perfect. Buiten een bende!

Perfectly adiquate. Which is all you can say for McDonald's

This is not called McDonald’s in my place of work. It’s fat boy Friday and it never fails. It’s a consistent positive and lifts the Friday mood no end. I haven’t been inside for a while but the food is great. It’s weird that no matter what McDonald’s you go to, the food always tastes identical.

Fastfood restaurant. Good for a quick bite to eat. They were cleaning while I was there. And it was necessary.

It is what you expect from McDonald's. Same as all the rest food ok

A McD's. Not special. One of the first customers of the day, service was very good - helpful and knowledgeable staff assisted in the buying decision and delivered it to my table. Food was okay.

Long wait for food. Average McDonald's, nothing special.

Ich fand es nicht besonders gemütlich eingerichtet. Kaffee war ok. Frühstück müsste ich dort aber nicht nochmal

we go here with family we like it

Frietjes zijn snel koud. Salade mist een lekkere dressing. Fast food, low quality.

Every time we have been to this McDonald’s they always forget something in the order. If it’s through drive through or Uber eats. A very simple job that a toddler could do but 16 + can’t manage. Absolute joke! Very disappointed really they take no actions or responsibility for there actions. When you make a family order and a whole meal is missing.