McDonald's in Ealing

Our order never arrived! Waiting for a refund

I ordered a big tasty meal and you haven't sent me no fries

Always items missing every time I order it’s a joke

Food come too late and food was cool.

Incorrect order with parcel opened and in the Incorrect order (9 nuggets) only 8 were there. Really upset

Wrong order received, cold and missing part of the order.

Service wasn't good, they didn't seem to want to be there, like we were an inconvenience to them when speaking to me. The food also took over 10mins and it wasn't even busy (11am weekday). Burger was thrown together by the looks of it too. Not a great experience..

Changing my past bad review. Thanks to Manpreet for giving us such an amazing service and taking care of our order. Excellent customer care. Friendly nature. She deserves a raise and a promotion. Thanks ❤️ 😊

He didn't want to come to the 7th floor.. Ha wanted me to come outside.. Poor service. Shame. My food is dry and Cold!!!

Do not support this McDonald’s, after 12 at night parking ANPR is on. You get fined even if you visit drive through. SCAMMERS!!!!

ordered food, delivered 17 minutes later. everything is cold!!!very bad service

Wish that sauces were provided at least especially with big orders.

No one give me respond also as a manager . I told you give me delvary and Manager was told me chill and dance . Food is cooking . Which food cooking more then 30 min .she name is sushmita

driver was brilliant, im sorry i couldn't give a tip

unfortunately my mums meal was cold

An updated restaurant. Its a handy drive through between Windsor and Slough.

The driver was rude and got no manners

Avery busy mcdonalds. However, they were very helpful when the app malfunctioned. The food was of normal mcdonald quality. Plenty of indoor and outdoor seating

I did not receive my order and have been standing out for 28 minutes in 2 degrees and my order is now saying delivered but I have not received it

Tasted of dog shit..... unfortunately I still ate it because I'm about greedy but should have gone burger king

Delivery driver was excellent I am very happy with my delivery nice guy and on time

This should not even be a 1 star review So I have just had my monet stolen by 2 employees shreeyani and kuiijeet, this may not be entirely there fault but due to bad training but the conviction they have in it would suggest otherwise Firstly sending me back and forth to saying it was paid then it wasn't and me reversing back and throw between windows, to having to show my bank account to show the transaction This would have been enough with most normal people but nit these to so ultimately I've had to leave after 30 mins of wasting my time with no food, £8+ lighter in the pockets and more time now to get my money back for what is ultimately garbage

Food was really good but customer service is 0… staff is not friendly. I went there with my friend for having dinner the lady whose name was tanya didn’t serve us properly she was only showing her attitude… I ordered for eat in and she didn’t give us tray as well when I asked for tray she made rude face and didn’t give us tissues as well…. I would say avoid this McDonald at any cost or teach her customer service… Thanks

the food its cold i dont know if its the driver or the mcdonald but its cold. just few min late.

cold burgers one special order missing soggy chips . cold nuggets. not happy

Last time i order mcdonalds here

2 meals Ordered, one burger missing and all stone cold, like uncooked cold . got a refund to my account of 3 quid to make it better. robbery

stale chips!! - even a small portion can't guarantee you fresh chips!!🙄 - ordered a ring donut, got a muffin!! - which was more like a rock cake it was that hard!! - VERY DISAPPOINTING!!!!☹️

don't order nothing from this McDonald's they miss items and just eat refuses to refund you

chips cold, no straw for milkshake, burger squashed

The fries were not fresh. They tasted as if they had been cooked while ago and reheated

It was so dry there was no ketchup

Mcrib is the saddest f thing i even seen why don't you make real one picture to show people what they get pathetic sandwitch

It's McDonald's the kids love it

Repeat order does not work on app

The food was almost cold. In order over £20 you get chicken nuggets for free ,I spent over £20 -I got none … I ordered chocolate brownie,received chocolate cookies

every time I order dips they never arrive?? today for example and I have been charged for them. my coffee was Luke warm. your branch is only up the road? thank you.

I ordered my food and I waited for about half an hour or more without my food I kept asking where is my food? They said they will get it ready. And when I finally got it after asking for the 10th time they gave me cold food and my MC flurry was melted; I didn't even get my sauce.

I ordered 9 chicken nuggets and get only 6 in the box

Disappointed no chips delivered

When the food arrived the drinks where spilled making the fries wet and half of the ice cream also splilled out.

We ordered burger and fries, fries weren’t fresh at all. Staff was good . They don’t have security at all, we got attacked by two drunk men and they were also misbehaving with staff. And on shift there were 2 ladies only (no man). We were 5 people and attackers were 2 still we didn’t fell safe!!!

second time this week they bring me the wrong food

the coke was overturned, the coke straws are missing,

the nuggets were missing from the order

Only went in for a coffee, their coffee machine was out of service. I left without purchasing

Delivery orders are often wrong with missing items or items you never ordered. The quality of the food is good, no problem with that. But their ability to put the right items in the right bag is terrible. Unfortunately did a McDelivery order today and had no choice where the food was coming from, ordered a McRib but got chicken selects instead, sorry to see nothing has improved in the last 3 years.

Poor choice of drinks , no coffees or tea. Food was not worth was ordered no sausage in sausage and egg McMuffins.

Great driver what else I can say, thank you for making this possible.

It said if I ordered over £15 I’d receive a free apple pie but didn’t receive my free apple pie

Unfortunately the fries were medium not the large that were ordered

kept changing delivery time and got the order wrong

I ordered a big Mac and it came out with ketchup in it and cold. I asked for a replacement but they refused to replace or give me my money back. I won't be going back to this store and I would advise those buying food to check it before you leave

no crispy onions. they were just soggy and the fries 🍟 were not full so basically paid for large fries and got medium. also food was luke warm. don't usually do reviews

Ordered at 7:35 and my order arrived 8:23. The food was also in a shopping bad so arrived cold. Very disappointed

No drinks came or my dippers not happy at all

My Mack çekilen wasn’t there and not vocal cola and they send me vanillla milk shake

Worst mcdonalds. Food cold always. Literal lack of organisation with staff. Running around doing nothing and panicking. Worst mcdonalds. Evenings are notorious for this, not sure about daytime.

Order at 15.30 and didn’t arrive until 17.15

Don't like the tech screen to order

This has to be the worst mc Donald’s. Always gets the order wrong when we order online- there is always either burger missing or drinks missing. This is not 1 or 2 times- it happens all the time. They even mess up the order when we use their drive thru. Today I was using their drive thru and I ordered chicken big mc and when I got home I just ate without looking and it was the normal big mc and we don’t eat beef due to our religion. This is so ridiculous. How can they manage to get the order wrong every time!!!! Also it would probably not happen if their screen was working where we place the order on drive thru

was delivered the wrong order which half of it we couldn't eat

Not the first time but this branch keeps sending wrong order and most of the time missing items!

delivery driver had problems finding the place but then he found it and I got my food.

Great service....just check your order before you leave....and hound them for the sauces.

One of the worst Mc Donald’s last week 21st September ordered for almost £30 and came on drive through for pick and asked me to wait on bay and I was waiting over 20 minutes and I didn’t get my food I had to walk inside and collect my food. Not even a sorry and they offered me an apple pie Lol…. Is just one apple pie correct your service standard???? Manager was not on the floor and guy with a white shirt talking on the phone and walking around the restaurant. Today 28th September I ordered chicken nuggets kids meal all the nuggets were burnt hope team and manager aware about “Acrylamide” if not please use google and find out. If you can’t serve please close it down.

All good but 2nd time apple pie wasnt in bag.

The delivery driver took 45 minutes to come and the food didn’t even come it was just drinks and they were all spilt and the driver was careless about what hallend

It would be wonderful if you gave the option of 'no ice' on the drinks. 🙂

My favorite midnight pit stop. Always the best staff and clean

The driver was polite and friendly. My order was correct. Excellent service!

My order not arrived. Where is my order

Order didnt arrive. Please refund me

Depressing place to eat. Not only the food quality is just bad, but also the decor, toilets and overall feel not mentioning the accurac of the meal. Some mc donalds have soul, this one lost it long time ago.

I did not receive my order at all?

Hash browns was cold a whole 1 meal missing 😭😭

Fantastic delivery guy! I wish there were more workers like him, careful, asked for the code, no rush, treated us with respect. I really really appreciate his work

Driver spilt and dropped drink resulting in all the order being wet and damaged. Very disappointed will not be ordering again

The driver did not want to deliver to my door saying he had loads of of delivery and now my whole order is not correct I think this was done on purpose as I told the delivery driver that could now come downstairs because I had young children in the house I didnt order a side salad I didn’t order a mc spicy my happy meal is missing and all the drinks are missing I am really upset

I am very unhappy with my order items missing plus all my food came stone cold this is very unprofessional of McDonald's because I paid my money I never received my items and this ain't the first time this has happened to me on a McDonald's delivery the last time seven items never got delivered and I was out of pocket and still am out of pocket £17 80 which I still am waiting for the refund on my card it is unacceptable I am a paying customer I want my money refunded back to my account within

Usual mc donalds friendly and helpful staff

vegetable deluxe was missing, big mac was cold, very unhappy

The food came late and cold overall bad experience

Service is very quick however they do miss the dips most of the time.

The Philly Stack is meant to come with 2 cheese slices and cheese sauce, yet there was barely any sauce and no cheese slices.

There is good comfort, have a pleasant time.

ordered a double sausage and egg muffin. received a single one

Always been late or missing items

paid 12.65 for my food, only got refunded 3.65 for cold delivery

Do not get food here (Greenford Westway)!!! I got a takeaway from here a few days ago and took the food home, I found the burger had clearly been eaten, I had to go back and return it, when I went there I tried to stay calm although was so angry as this is very bad. I spoke to the manager and he said we don't serve food like this, I said so you're trying to say we ate it, my husband said that we have brought all your food back without eating. The manager just kept saying they don't serve food like that, I told him I just want a refund, he then offered us replacement food, I told him I don't want any food from there so gave a refund. Never got any apology or anything.

We've ordered just two ice cream, but waiting time was a nightmare.

Missing my drink that comes with my meal and missing my McFlurry. Really upset!!!

I ordered 2 quarter pounders and 3 large fries but only received 1 large fries. Very disappointing

Great place to grab a quick snack

I ordered a double big mac with bacon and only got a double big mac

Disinterested staff, lukewarm food.

Food was stone cold. had to reheat on the stove. very disappointed. after having south harrow mac Donald's cancel 3 orders for no reason.

Stopped for breakfast before a long journey home. The staff were so polite and the sausage and egg McMuffin saved my life.

The food arrived 2 hours after we ordered … absolutely ridiculous service

i have not got my food but it says it has been delivered?