McDonald's in East Lothian

Just as he would expect. Very dependable and quick service.

A handy place to stop for a break on a long journey. Food and drink, toilets and a supermarket and garage near bye.

I went it took 40 minutes for my meal to come so I missed the shops for milk now I have no milk

Always a hit or a miss but this time was a......................Hit. Yummy. I love this game. 😂

Dirty through Teenagers, they have eaten like Pigs…

Stopped for coffee and ice cream, but no ice cream available.

Food was freezing cold waited over 20 mins for my order flys all over the restaurant causing them to land on my food staff were rude when i asked for sauce they told me to do without, chicken was chewy and raw, bugs all over the toilets my table had not been cleaned and no one was around to clean it. juice was half empty and the woman behind the counter was not wearing a hair net absolutely disgusting service will not be back here do not recommend this mcdonald’s

Delicious late macchiato. Apple pie (hot) is no longer available in the Netherlands at McDonald's

Only go for their coffee. Excellent price for a good fresh beaned coffee

👍 very good Dave was very nice to me he is the goat

Hi am Mohammad i came today its close the store & manger came inside to store didn’t tell me the reason why its close i came from spain very very far not good

Nice stop off to break a journey up. Food was decent, even had ice cream machine on

Excellent all round service and food

Flies everywhere inside restaurant. Suspiciously large amount

I am not a fan of loud music in McDonald's but that was too loud (in my opinion) food was hot which is a nice change too.

Very slow service on drive through, whenever you go.

I would rather have a kfc than a McDonald's

Just been into this store for something to eat, the amount of flys flying about & crawling down the walls absolutely disgusting, chicken burgers chicken nuggets & mcspicy all had a taste to it food put in bin never had a mcdonalds like this in my life before, order machine not giving out receipts!! Rotting.

Worst MacDonalds ever. Poor service; food cold; cruising location for locals. Blocked sinks in toilets. At least the coffee is drinkable.

Food was really good and the otdervwas correct. Did have to wait a wee but just for 3 mini McFlurrys and they were melted by the time we got them. Apart from that, all good

Had a very very bad experience in the drive through at 3pm 27.7 Both staff who served me were rude, my order was wrong, even though I had corrected it when I went to pay. Clearly just uninterested. When I went in to rectify it, I had to wait 15 minutes!!

Chips a bit cooler than I like , rest of the food Just what you expect from Mc D's 😋. Service slow 🐌

Good service didn't have to wait long for the food. Staff were nice and friendly too.

Just had a sausage and egg muffin drive through, the egg was full of eggshell, I had to throw it away, £5.35 theft!!!

Okay for tea/coffee or ice cream. I no longer enjoy the food. Too many delivery folk inside McDonald's restaurants these days. Lost their atmosphere...

Every time I go hear they leave something off my order so I won’t be visiting again anytime soon

What a filthy dirty poor place. Screens not working. Cold food. Untidy. Dirty floors and toilets. Absolute dump. Wish I had got a supermarket sandwich. Overpriced dirt.

Always stop here when travelling to Scotland. Really nice macdonalds. Staff friendly. Clean toilets. Only 4 stars as quite slow to serve cup of tea and brownie and having visited a number of times now they never have ice cream available.

On one occasion, The drive through staff took the monopoly sticker off of the fries before handing them to us, and on another we were told to wait at the second window for 15 minutes before I went in to the building, when I was told they hadn’t taken my order. Disgraceful service, would not recommend.

Probably the best maccys yet. Very fresh and hot. Looked good and tasted very nice.

Cold food and the staff called the order number so quietly I couldn't hear and walked off before I could ask for sauce The carpark is overflowing with litter, they're not busy someone should come out to empty the bins.

It's a McDonald's! ( So can't be higher than three stars anyway) Nothing horrendous ( for a McDonald's) Pretty clean, parking tight. Useful location.

Nice clean and friendly MacDonalds

Dunbar McDonald's just off the motorway next to Asda. I was at the counter to order my meal as their Internet boards were very busy. One guy came with an order and said the number for the customer to collect it. The guy never even acknowledged me and walked away. There were young kids in. Yes, a few of them were eating. But a few were not, taking food from their friends and taking up 3 tables space. Carrying on and putting food on the floor. One young boy knocked 2 trays between two tables and didn't even attempt to pick it up. Disrespectful kids. McDonald's does not have a responsible adult out on the floor to keep these kids in control. Like we do where I come from. This was the worst McDonald's I have ever ever been in.

Terrible place, we been waiting for a BigMac meal, Chicken burger meal and small pieces of chicken to share about 22minutes. Staff was telling us unrealistic stories about 2 minutes, 5 minutes, some of them just stand and do nothing, one lady was just focus on playing with bottle with water. Some was standing in the corner and pointed fingers on us. Because we been using language from abroad as a revenge they put plenty-above the limit salt in our food. When asked to cancel our order and get refund I was told that all via email to the board. So first you need to pay, then get your food, then cancel, put that food in the waste, then ask for refund via email and wait. Very-very against customers. No table numbers via ordering screens, wireless payment was not working, bins were fool,. When complained to the manager she was focus only to make us quiet by giving us some sweet cakes instead of our order. I called that service a nonsense but lady manager became upset. Please avoid under any circumstances.

Ignorant staff! Politely asked Pauline “customer care” if she would clean my table because it was sticky and dirty, she rudely told me “no! I’m not bending over backwards to clean your table”

The staff at the drive-through were lovely and bubbly even at 7am. Not usually the service I get nearer to home. So it made my morning.

Quick coffee stop, always friendly

It was late so that may be why the fries we chewy and the burger was cold. The lad said they were both freshly made....

Came here en route home from Taylor Swift concert in Edinburgh, so it was after midnight. They were so organised and food was fab. Thank you!

Chicken strips fine. Chips lukewarm. Strawberry milkshake thin and very strong. Complained and told me nothing they could do, the way the machine is calibrated. Offered me a vanilla which I don’t like. I asked for an orange juice instead. Told they couldn’t do that. Just a lot of shrugging of shoulders. Not one I would recommend. Worst one I have ever been to.

Screen Computers down that day, so couldn't take our order, used the till, short staffed at till. Prefer the take away outside, young staff at these points very helpfull.

Why advertise 24 hours when you are clearly not. 5.25am on a Sunday and you shut!!!!!!

Worst mcdonalds about. Avoid! I'll be driving to airdrie one, this place is a joke every time

Usual high standards. Clean and great value.

Very slow and poor customer service.

Staff as useful as a chocolate kettle

It's brand new. Loads of parking. Great little stop off on the East Coast route home. Toffee Latte to go. An adjustment of the whistling roof rack and a wonder of how much McDonald's are you buying when you take your forklift... 😆 😂 😆

Popped in this morning about 09.00 heading for Edinburgh Costco greeted with a very friendly polite young guy took my order very professional, restaurant was immaculate spotless,young lady who got my order had everything perfect on tray and was very friendly a truly amazing experience, atmosphere is always very chilled a great McDonald's good job everyone.10/10 .

Very Very Busy But Always Clean And The Toilets Always Clean

Best McDonald's IV been to very clean and welcoming

We had quite a wait between ordering and getting our food and it didn't seem to be that busy. Service was slow

As always my food wasn't at a good temperature but equally it was filling love the coffee so please don't go changing the beans you guys use, toilets clean,outside area spotless and restaurant at this location is well layed out bright and pleasant to eat in

Chicken nuggets where cold and chewy went in the bin.

The staff are very rude I don't recommend it x

Really bad experience, food really cold even thought we wait for the fillet of fish to be made to order , chips cold , staff busy chatting infront of waste are and wouldn't move

Lots of parking. Good eating options as true for any Macdonald's. There's a pub and a ASDA also in the same lot. Good for taking a break and having a bite

As all McDs food is poor and overpriced for the tiny portions on offer. The restaurant itself is freezing (I like the cold) so the food that's served lukewarm instantly goes cold. Can't understand how McDs is thriving whilst the better quality & Value Burger King is struggling

Salt is a premium, in the future people will covet it like water

Rudeness and all that. They didn't sell coffee because they didn't have lids!!!! Embarrassing service, tragedy, I don't recommend it at all

Lukewarm food... disappointing

Food cold.Staff could not be in any more rush to get rid of us.

We only had a coffee. Standard coffee at a reasonable value

Ignorant and unhelpful staff. Ice frappy machines always broken down apparently, however one of the better members of staff informed us nobody can be bothered cleaning the machines and being as its dairy related they have to be cleaned every day. This would seem to be fitting and in keeping with the rude and unhelpful staff

Used the McDonald's app to order our food. Turned up, checked in and our food was ready shortly after. The order was correct, the food freshly prepared and the restaurant was clean. Staff were friendly and helpful.

One of the better McDonald around.

Grandchildren like a MacDonalds now and again 😊

Always good service here use the app to order an food was hot

Cant ask for much more. You get what you pay for. Quick and good service.

Absolute nightmare getting my food order on the drive through mainly as I tried to audit the order to add something on, resulted in the cashier cancelling everything.. Manager was very knowledgeable of the system and procedures and sorted the issue straight away..

Food only warm, staff cleaning and closing areas around me while I am eating. Not good

Hot chocolate is quite often never taste of anything.

Just popped in for an ice cream but they had none.

Drive thru breakfast, Quick service by polite staff. Large latte to start the day

Got the special toffee apple twix mcflurry. Delicious!

Food cold, long wait and staff service poor.

Had Chicken Wrap, Fries and a Malteser McFlurry. Everything was fine until I saw the ice cream. It was so small, it could have fitted into the smaller tub with plenty space left over. Also, there was hardly any chocolate maltesers spread over. Maybe I should have complained, but I really couldn't be bothered. They knew what they did. So I decided to do what the majority of people do: Say nothing and don't go back.

Never have milk shake and often don't have ice cream And most often get your order wrong

What an amazing way to start the day, very happy staff and hot food and very clean surroundings, highly recommend this location

Staff was very nice and friendly . Quick Service .

2h later I was ill, sausage and egg mc'muffin

Cold food. What is the problem with serving hot food that is hot

Burger and coffee ok. Chips tough seemed undercooked

Food was stone cold waited along time there was only 1 person sitting i That was the worst Mcdonalds I have ever had will not be going back

The most annoying sweet rolls served with cheeseburgers 🍔

Always decent food served quick and the staff are always having a laugh when I go in 👍 good atmosphere

I went to the McDonald’s in Dunbar with my aquentences on the 28th of August 2023 at 7:00PM. I ordered a large Big Mac meal with irn bru and large chips. My server Isaac was extremely kind and helpful. He made sure I got the right food and helped me pay when my card declined. He was also very apologetic when he told me the ice cream machine was broken, a true gentleman. 10/10 service, food was amazing as well

Chicken selects are lovely from here. Also, the fries seem fresher and crispier than the one in Team Valley Gateshead and piping hot.

Milkshake/ice cream machine is never working because they can’t be bothered to clean it

Never go here if kids want milkshakes or ice cream and 9 times out of 10 there are none. Lucky the have buns for the burgers

Toilets could do a clean up sometimes!

Really good breakfast. Sausage , egg bacon roll is a must

Clean and tidy Staff are very welcoming

Terrible so long a wait and usual food cold etc really disappointing recent

Typical mcdonald's you know what your going to get

Typical McDonald's... Can't fault

Normal MC D,'s nothing different to any other

An absolute joke of a place. Worst McDonald's in lothians. Too busy worrying about deliveries over actual visiting customers. Very rarely have your order ready and tell you to take a parking bay and wait. A total shambles managers just out of school with no communication skills

Worst Mc I've ever been. We are here waiting for our order 30 minutes. They are so young and clueless about any kind of service, chatting and sitting in a group looking at the customers waiting for the food. As you can see the chips are uncooked

Absolutely disgrace you have to go through drive through to be told that ice cream machine not working then have to sit in a queue to get out other end why can’t a notice be put up to say machine not working before you drive through this has been on many occasions in Dunbar and many occasions we have asked management to do this and they still don’t very angry customer