McDonald's in West Dorset

Extremely rude manager, we used table service and he walked across, slammed tray on table and walked away , no eye contact or friendliness. After our breakfast, I realised I had not scanned my McDonald’s app on ordering, I walked up to counter with my receipt to ask if it could be added on.. manager said can’t do it. You should have done it when ordering and walked off, all staff looking at me. No manners at all, I was disgusted with visit today.

The staff who attended the tables and cleared were exceptionally pleasant and kind. At 4 -5pm on wed

As expected but had difficulty using the ordering system

Good food and quick service. Has a small parking lot which can be a pain at busy times but ass and all a good stop for a meal on a journey.

I'm doing a low review because I used to order quite a bit from the McDonald's app as I don't drive and live quite far from monkeys jump and I would say 4/5 times they would forget an item, sometimes it's a side, sometimes it's the actual burger or half the meal, then when you call them they say you have to contact ubereats for a refund which is a whole headache in itself when I just want the food I paid for. It's now made me stop ordering because I just know they'll miss something, which I guess is good for my wallet and my waistline. So yeah, don't order from the app otherwise you'll be disappointed

I can't rate the restaurant because I didn't stay long enough. Car parking is restricted to 45 minutes. Hardly worth being there.

Called in for lunch, got served quickly and there was plenty of parking available.

Nice McDonald's helpful staff good service worth a visit.

Parking mayhem. Nothing wrong with the staff or premises. Just crazy customers parking everywhere and even blocking others in

Very clean, good friendly staff, food was good and came out fast. Order perfectly correct including sauces which was a pleasant surprise as usually miss out the sauces that are ordered in many mcdonalds. Only issue going for them is carpark could do with being a bit bigger, apart from that this is a great mcdonalds

Tried to take advantage of a special Christmas offer on the app. Ordered hours before I got there. Logged in when I was there and it said there was a problem with my payment and to go inside. I was stood behind another lady who had tried to use the app too. Her parting comment was 'Why does the app never work here?'. The assistant manager shrugged and then walked off leaving me stood there like a spare part! Eventually another person came to help. I gave them the app reference and it didn't show up on their system. I showed the girl my phone and the assistant manager came out again to see what the trouble was - and then it became a total farce... Essentially, I walked out, without any food, after a 15min argument, with my phone saying one thing and them saying they had nothing to do with problems with the app. They wouldn't honour the special offer either. Total lack of customer service. I was made to feel like a total idiot so I chose to take my money elsewhere. I don't know what it is about this McDonald's but I've always felt like I'm doing them a favour every time I go in there. I usually avoid it and go to other McDonald's in the area. I should have done that this time too!

Very busy and popular stop for people travelling. The car park is awkward as it's so small. Food was served quickly though despite how busy it was.

Parking is terrible! Edit 30/10/24 Arrived just before 5pm, absolutely amazed to see a member of staff parking in the car park! With the lack of spaces, I'm very, very surprised this is allowed to happen!

Kept very clean staff were really on the ball ,fast and efficient. Only thing wasn't so good the side Exit door kept staying open not good on a windy wet day seating in that area was cold .

Cold chips, burger squashed with almost no onion, coffee cold. Car park too small for such a busy site.

Not a bad mcdonald's, quick service, friendly

Dont bother ordering from this restaurant everytime we order from here there's always something missing. Clearly they have no quality checks before being thrown out for delivery

Keep running out of milkshakes????

Have visited Bridport Road on a few occasions set just off the roundabout towards Msrtinstown passing by. An interesting building for a McDonalds based on an older construction more like a former Happy Eater or Little Chef back in the day or perhaps it was a pub before. The sign outside indicates this. Always a busy McDonalds with good service and friendly atmosphere.

Is this the worst Macdonald's in the UK? Terrible limited parking, no drive through. Dirty, very very busy with 30 mins food wait times. Toilets grim. Most areas are unclean. Staff doing Their best in a busy , cramped over used environment that's not fit for purpose. This place needs rebuilding McDonald's! MC rib was so good after a nine year hiatus.

Parking is a big issue at busier times

It says 24hrs on a Saturday on the website. but it's a 6am every day

Always, very, very busy. No way near enough parking.

This is a very small MacDonalds. No drive through, and not a lot of seating. But as a quick stop and take away its OK. Sometimes the parking can be full too. The rest is good.

Love a McDonlads, staff are very hard working here. Only downside is how busy the car park is, it's always a struggle to get a spot, this MD's is only accessable by car as there is no footpath to it. I bet they loose buisness for this reason... perhaps they could expand and have a drive through as they are in the perfect spot for those traveling to major connections ie Exeter and Bristol

Good food but packed as always very busy and hard to park.

Current review: After avoiding this McDonald’s for some time I recently went in for a large takeaway order. I checked the order before leaving and it was all present and correct. The lady that served me was so cheerful and helpful, and even offered to help me to carry it to the car. I said there was a good vibe behind the counter, and she said it was a good team and they try to have fun, or something to that effect. A much better experience. I’ve updated to 5* based on that experience but left old review below for now, as the previous issues were consistent over several years. With consistent better service and getting orders right, will remove as will no longer be helpful. Parking is still a nightmare, but that won’t be changing! Previous 1* review: Sorry I’ll update when it improves but there is some work to do here. After many meals there is more often than not something missing, incorrect or poor quality in orders. We started visiting the Weymouth one but since we have moved it would have to be this one for takeaway. We’ve had missing dips, hot chocolate that’s like water, cold chips, cheeseburger with no cheese. Once we even had an entire different order. Today I even checked the whole order before I left and everything was there but when we got home I had a cup of murky water rather than hot chocolate and no dips (that were on the order). There needs to be some serious quality control training going on here. Parking also a nightmare and no drive thru.

Had delivery, meant to have 4 sauces had none! Food all cold... burger just chucked together. Very poor

Parking is awful, have forgotten my mozzy sticks many times, probably wouldnt go here if there was a closer maccies. service is usually quick though.

Maccie d's same food always good

We pop in to this McDonald's a few times each year on our way to and on our way back from the West Country. I have to say, it's the cleanest Maccy d's I've ever been to with great customer service from Ian and the rest of the staff. We always know we are going to get great service and a great coffee when we visit. Only negative is it could do with a few more parking spaces.

Drive through pickup of standard fast fare

Great hot very freshly prepared food

Wasn't an option, but the prices here are just absolutely incredbile! I've always been tight on money being a college student, and yet I can come here and spend less than a fiver on a filling lunch! Only thing I would say is accessibility, being on a roundabout made it quite difficult to get to as a non driver, but I managed it! Would say get a bus route to stop outside for people who don't want to cross multiple dual carriageways though!

Stopped here for the first time. They ran out of Big Macs! It was chaos, car park full and cars parked everywhere, we got blocked in. Ladies toilet smelt strongly of urine. It was not clean. Not sure we would come back.

Had a staff member called olliver sort me out the till with a dietary restriction good service and polite dude is good at his job

Good food and service. Plenty of parking spaces. Clean toilets.

The very best as usual, should you ask ?

Very busy when we went but it was 1700. The staff coped well and my order came quickly and was hot

Big mac was disgusting🤢 dry no sauce and pickles dried up ordered chocolate shake got vanilla disgusting been trying to order the grimace shake always unavailable if your promoting something for a limited time have plenty in stock 😡

Food nice but noted no milkshakes Saturday

Best Maccies I’ve ever visited. Chips and food always hot and fresh probably because it is so busy! Despite being the busiest Maccies in all of Christendom, the staff are always happy, helpful, and quick to serve.

Only down fall was the wasps that were flying around inside the store. When you have young children it's not an enjoyable situation. The staff didn't seem bothered about the wasps.

We ordered 2 Double quarter pounders and we’re so big so juicy. Amazing experience in there. Only one thing I would change is car park- Not enough space but apart of this everything we’re so fresh and yummy

Worst McDonald's in the country. Can never get in, always packed with kids parties, inadequate parking. Not even going to bother stopping here any more.

Not many Mcs have a view (If you can get a stool by the window). Nice staff and you are all familiar with the menu. There is some seating outside.

A man called Clayton was ready to take my order and even took the time to French kiss every part of my burger to make sure I had a personal experience, if you’re reading this clay, I love you please come back home the children miss you.

Lovely to stop here on the way to Hampshire, fast service and helpful staff, plenty of parking.

Went because unique outside of building. Cramped inside and got order wrong. Complained and was wrong second time. Tiny car park

Very busy branch as on major holiday route. Shame can't be extended due to planning rules

Great food, quick and efficient, staff didn't look too happy but neither would I if I was making your breakfast at an ungodly hour 👍😎

Probably one of the better McDonald's around. Parking can be slightly painful at busy times, but manageable.

Fast as expected. Chips spot on! No complaints

The staff are so polite and impressively efficient, and the toilets are clean

Great location for a quick break on your journey

Food was the usual breakfast fayre but unfortunately no hot drinks were available owing to machine breakdowns from the previous day. Imagine McMuffin with no coffee 😳😉 . First world problems eh.

Bog standard Maccys, I got what i paid for. What was supposed to be hot was hot. The cold was cold. It could've been quicker as there weren't many people there. But fast food is just food nowadays. So, as you'd expect.

It was too crowed. This Mc Donalds can be bigger.

Easy access and parking, helpful friendly staff, quick turnaround. No drive through.

It's got to be the top contender for the worlds smallest mcdonalds! It reminded me of christmas round my nans house, where you have some stranger on your lap that you could be related to and you're not sure if your uncle accidentally has his hand so high up your thigh. I enjoyed myself though.

Worked here a few years ago, it's unsafe to eat here. There are better places in town that cost about the same and aren't liable to give you food poisoning. People that work here should be ashamed.

It’s a good and reasonable restaurant in the entire United Kingdom

Car park is tiny! Had to wait for a space and short stay at 45 minutes as well. All very cramped and small.

Good food & service. Only rated the atmosphere down because well .... It's a fast food place.

Unfortunately we arrived when very busy. The whole place was rammed. Queuing outside the door for ordering and no tables available to sit at. It was literally standing room only! It was very blustery so we decided to find somewhere else for breakfast. A very unique McDonalds. Interestingly google was saying it was quieter than usual!

Its a place to stop in and have a hot drink. Its busy all the time but, parking is a real issue. I wouldn't say that the food was great and, the staff were not that nice.

Great mcdonalds think one of the best iv had great customer service and taste fresh very clean and was also quiet when I went in got the 3 for £3 which was great quality for price

The restaurant is ok, but poor car park layout..

Awful restaurant always messes up my orders and staff are so rude

Absolutely disgusting service. every single tike I order something is missing or it's just sloppy and vile. I've let it slide more times than I can remember, however when I brought up the topic with a member of staff today I got laughed at and told there's nothing they can do. Abhorrent staff needs training in both their job and manners.

For a very busy prime location McDonald’s the car park is small and difficult to get into a peak periods. The food and service was as expected but they were no milkshakes available.

Last time that I'm eating that muck

Its a McDee, fast food that is tasty 😋

There is nothing wrong with the restaurant itself, but the car park is shocking. Terrible setup and nowhere near enough room. My son almost got knocked over by someone trying to find a space and loads of people parking all over the place due to the poor layout. If you're going, just pray it's not busy.

Well run and clean branch of McDonald's.

Slightly manic and crowded experience just off the A31. Really busy, crowded car park with limited spaces so we had to park down the road!

Busy McDonald's in a convenient location. Car parking limited at busy times.

Unfortunately the card machine wasn't working so no food for us!

Very strange house. Not your typical McDonald's.

Service was quick and pleasant. Unfortunately why have McDonald's messed up so much with the queues you order food on stupid machines that are located in the middle of the shop then stand in each others way when waiting for your food. The other gripe I have with all McDonald's just keep the menu simple rather than having a million different items. McDonald's was fast food because you only had a choice of a few items so kept everything quick and simple

Very busy but quick service, bit of a tight car park which was almost full and a bit tricky to navigate at the time of our visit mid afternoon on a Friday.

Cannot remember when was the last time I enjoyed wrap from McDonald's. This branch makes it right! 5 star!

Still struggles with parking at this one in Dorchester. Shame no drive through

We ordered a happy meal with a fruit shoot and didn't get the fruit shoot we thought it was packed in the bag. We also had a tea and were not offerred milk!! All vegetarian options were out of stock. Very poor experience reinforced everything we thought about Mc Donalds.

Always busy but hampered by unusual location and poor parking layout.

Not had a breakfast in Maccys for years, will probably wait another couple before the next one, but filled a gap that I needed!

George's customer care was fantastic and we enjoyed our food.

Problem parking, but that's because it's so busy as it's a great place.

Amazing service the food came so fast. nice music, good vibes and the toilets are so clean. The burger i got was flying with dillish and the chip amazing 👏 🤩 would remmend

I went to Dorchester and had the hat trick and it was very bad it had no onions in and mustard or anything meant to have

Glad to visit the premier Scottish burger joint in the area. Not only known for their striking tartan and their betrayal in the 1715 jacobite uprising the family seem to have moved on to create the big mac and the mcspicy. I could be wrong but who cares when everything I see with a "mc" added to it tastes so good. (Note... who would have thought that chicken could have fingers)

Very busy with restricted parking

Food not great service bit slow

It took the staff here 3 attempts to make me a double sausage and bacon mc muffin

A conveniently located restaurant for travellers. Car park is not particularly large with an awkward layout that makes parking larger vehicles, especially vans,etc. not so easy when maneuvering. Interior of restaurant is compact but clean and bright. Food is standard McDonald's fare.

It is what it is. A great place to stop for a bit to eat and drink on a route with no service stations. Good value well prepared McDonald's burgers.

It's okay if your starving and need a your food fast, personally I'd rather wait. The burgers never look like the pictures, the chips are often like cardboard and geez their coffee is like mud water. The wrap of the day is a bargain, the breakfast deal would be ok if they could make a cup of coffee that tasted ok. If I want a decent burger I'm off to Burger King.

The man called George was kind and very knowledgeable. GEORGE IS MY HOMIE. IF U GO HERE AND SEE GEORGE SEND HIM LOVE❤️

Too small a place for location. Manic carparking, manic inside and limited seating.. Nice staff and food, hot and quality. Just too small and cramped.

It's McDonald's! Ya know what to expect!