McDonald's in Coventry

Great food and excellent customer service.

I ordered at 6pm 11/12/24 How hard is it to get the order right who In there right mind thinks a double quarter pound is the same as a single and who thinks full fat coke is the same as Coke Zero you must be so stupid I will never go to this McDonald again

apparently app changed multiple times, drinks nearly melted food was lukewarm and extremely salty to point fries are inedible… not good at all for the money people pay very poor quality

Amazing service & high standards set at this McDonald’s in Walsgrave Coventry

no chips everything else was cold

615am Waited 10 minutes in drive through to get to 1st window no-one was there waited a few more minutes.seeing queue infront gone I drive to other window to pay,was told by a stuck up manager I had to drive round again to pay,told her no staff was there to take my or others payments,was not driving round and waiting another 10 minutes

ordered a chocolate orange pie, received an apple pie! the delivery time slipped and slipped, assume they were busy, so ok

would of been better if my big and tasty was hot

The food was absolutely freezing cold , I couldn’t even give it to the kids , poor delivery driver

food not cooked properly once again how hard is it to cook food properly ?

Generally good for a Mcdonalds, cleaned frequently and orders correct and served in a reasonable amount of time.

Need to check what you order and what you get. Was missing chicken nuggets at all.

took an hour to get here and is stone cold,

Ordered and advised eta 10-25min - order eventually arrived after 55min cold and drinks had spilt - all food had to be reheated which is far from ideal! Have complained

driver was so rude, couldn't find out house, wouldn't listen to instructions when he did find me shouted me at me like it's my fault your map location of number 1 is wrong

Slow food was lukewarm The room was cold

waited an hour for a meal and when arrived was stone cold not even slightly warm waste of money

A great example of McDonald's. I came here because The Brandon brach was terrible. This was the opposite, quick and friendly service by Tiff at the cash counter. Food was piping hot 10/10. For families with small children, there is a purpose built play area, making it good for parties. This one also has lots of parking with disabled spaces right by the front door, like a cul-de-sac, so no vehicles passing when you're getting in and out.

Everything was cold and items missing. Awful

Food missing again, why can’t they ever get it right, there must be something you can do about this as 9 times out of 10 there is something missing !!!

food was cold, missing chicken burger

Second order in a row where items missing. Food always cold when it arrives & we live a 2min drive away for delivery. So why is it always cold food &/or melted McFlurries/milkshakes. I doesn't make sense!

Food was cold special order was timed 30 minutes before it was delivered. Mcflurry was runny and had an ice cube but in it to keep cool. Not one to complain usually. But this was disgraceful. When asked the driver why it took so long, all he had to say was McDonalds ehhh. Unacceptable!

Delivery driver took 3 orders so food was freezing and 3 out of 4 breakfast orders they have forgotten the syrup for the pancakes.

Mcrib ate in the car as there were loads of v loud young folk looning around inside. Fail to see why parking restrictions are so harsh.

Unfortunately when the food arrived, it was cold, and uneatable.

Absolutely freezing uneatable went in the bin, the milkshake was vanilla and should of been strawberry and had missing items

once again a item was missing despite it being on the receipt

both burgers were cold as well as the fries and the coffee was only Luke warm very disappointed

The food was colder than milkshake that should have been strawberry and ended up with chocolate restaurant never take accountability and never give a refund even when an order does not arrive and as for just eat there even worse

Food arrived very late barely warm and missing a has brown item.

no effort is out into making the burger , it's just slapped together and the person making it is blindfolded clearly

Dont come to door they park over the road

just left the food at the gate shocking

was cold as driver bring food by bike and im plastic bag🙈

the food was nice and hot and I will order them again

Great place to meet and on with your day.

Everything we ordered arrived within an acceptable time and was all very tasty and warm

one burger missing and bothered the wraps missing the bacon not one correct item here waste of nearly £30

time kept getting altered then when it arrived chips and cheese bites were cold

why do they put the touch screens soooo high. I had to make my kid jump to let him order his happy meal.

had put the food next to the milkshakes so have order was cold but nothing that the microwave couldn't rectify

Took two hours and 15 minutes and order wrong and cold

Very very cold food. the box inside the bag wasn't even closed. 😑

Timing weren’t excellent but the food was fantastic

Food on time but part of order missing. Rest of order luke warm/cold. Overall poor for the prices charged.

very Hot Food,Awesome food everything I ordered I got ,thanks team ,Awesome Team at Walsgrave McDonald's Thank-you so much, Family very happy 110/100 xxx

Very nice food was still warm when it arrived

Freezing cold couldn’t find my address even though correct

Timely delivery. Courteous driver.

Everything is cold and no free 6 nuggets

The food arrived 5 minutes before the set time but the driver was in my street looking for my house for at least 6 minutes so my food was completely cold. Customer service did nothing other than make out I was lying. Disgraceful company. I've never claimed before wother

Food was cold and straws missing for drinks

Food was cold, bag was ripped open. Driver said there was another with my food.

It's McDonald's, you know what you are going to get. It's several months since my last one, so having the festive special was nice. I opted for the salad box instead of fries, this was a mistake, it was mainly a box of the same leaves that are on the burger, in the past there were some different leaves giving some variety. My advice avoid the salad until they up their game.

Part of order was missing and what did turn up was cold. Obviously driver pick food up and did a load of other deliveries before ours. Ended up cooking which was exactly what I was trying to avoid for 1 night. Waste of money

Drink carton had tipped over on delivery coca cola drink dripping all over, on my clothes on carpet floor, soaked ta Carton drink tipped over and lid was loose, cola filled bottom bag and dripped all over me, over carpet in house and soaked table. D

nuggets all ways 10/10 but the only disappointment was the mc rib not as good as thought n kinda disappointed n not worth the price

Meal was lovely service was brilliant

food was cold and bag had been opened

ordered double cheese burger sent me a single

the eggs and sausage patties never tasted right so went in the bin

The food was cold I didn’t get my hash browns and I got 1 double sausage egg mc muffin not 2

Mugged off yet again! Ordered on the app and sent through drive through to pick up. Stupidly didn’t check and guess what, get home and Kids Happy Meals missing. I now have not very happy kids. Thanks Ronald

Items missing from order. No refund!!!

Half the stuff wasn’t in the bag

Good food, as always. The wrong drink arrived in the order and we had to complain and ask for a change. My daughter's dessert only came because we complained. The bathroom was unusable. Very dirty.

The driver went to the wrong address I watched him,no attempt to make contact either so drove off with my food

Food and coffee very cold was not eatable £25 went in the bin

food was cold fries were cold and hard

My food was not delivered because the delivery person couldn't come upstairs. They were rude and said i was shouting at them when I requested them to bring the food upstairs

Did a drivethru, my child loved the happy meal for sure.

Food is cold and I have no hot chocolate in my cup all gone ???? And my coke is half gone aswell

i would give zero stars if i could ! i was APPALLED this evening when getting threatened by a manager there. my boyfriend had some monopoly stickers to claim and i drove him- as he’s on crutches-and thought id get myself a meal, i am an employee and get a discount on my meal. i was shocked when i got threatened with my job when we got our food as - i was an employee and can’t claim the monopoly stickers, which i didn’t my boyfriend who ISNT an employee was, I am DISGUSTED to have been threatened by the manager on shift to call up my work and get me fired she proceeded to tell me this ‘wasn’t on’. And even further, they got our order incorrect due to a complete lack of competency from the manager on shift having a complete lack of control over the restaurant. this ABSOLUTELY RUINED both our evenings left us upset and worried . AWRFUL CUSTOMER SERVICE, never had someone so rude to me without reason for assuming i was breaking rules. It’s a shame to the organisation that i work that i feel the need to report this embarrassment.

Late delivery and cold food. Thanks, but no thanks. I rather order somewhere else in future.

Food is what you expect but delivery is poor to many times drivers ring you asking you to come out, you pay a delivery charge so I expect it to be delivered to many lazy drivers

Just eat maps are wrong . Maps are incorrect for my address. I directed the driver he was ignoring what I said a refused to listen. I ended up having to walk to collect my order.

All hot food was Cold and rubbery not very nice at all. Chips were like they were made yesterday not fresh!

It’s a McD so you know what you are getting car park here is always busy so careful.

Some of my other is missing and food is cold

Visited this McDonald's for the first time in a long time and it seems they haven't changed. Cold food. Lots of staff but not alot of them doing anything. Went to the driver through and it wasn't really busy but still pretty slow. Went to collect food and there was a good 6-8 workers there hovering around, one stocking napkins and 3 more chatting to her as other pottered in the back ground. Food was cold as we parked up after being at the hospital for a while just wanted a quick meal. Cold, lifeless and saltless fries, very limp burgers with ingredients half-assed thrown in. It's not changed alot over the years for food, service or quality. All pretty poor. Saying that, you want to be up at 3am with Victorian plumbing stomach gurgles decorating the porcalin bowl, great place for some clear out the system food poisoning. Avoid. Go to another McDonald's, the Whitely Asda in is alot better standard, or go to elsewhere.

i ordered at 7:30pm it said it will arrive at 8:10pm at 9:30pm i called mcdonalds and they said they would cancel it and refund me, it didn’t get cancelled and it arrived at 11:45pm freezing cold

Nothing was eadible all cold or melted

placed an order at 7.30 and still not delivered. rang restaurant 5 times to be told driver on way then update on account to say delivered at a time in the future. Restaurant have told me to claim back but no option to do so. FOOD NEVER ARRIVED

Disappointed with very small amount of onions. Only a few in the middle ☹️

Food arrived cold, and who likes cold burger and fries, very disappointed I probably won't be ordering again. It doesn't worth 17 pounds for cold food.

This is an absolute disgrace !! Paid £22 for food that never got delivered!! The delivery guy called me saying he couldn’t find my door but would ring me again once he found it. He then never called back and now I can’t get through to him . Food says delivered but I never received it!!!

Visited drive thru with family in car. Food was to normal standard and time taken was average. It does have a play area.

This site yet again forgot a particular item. Only 4 items ordered and they missed one yet again. Although I can understand its hard to count up to 4. My toddler can just about manage it too so i might send her there to train their staff.

Not that good chips not cooked properly. I had to wait .

drive thru window staff absolutely rubbish service. attitude stinks to say we’re paying for something.

Driver rang buzzer got to the door and he took my food drove of and said it had been delivered

My food didn’t even turn up I’m not happy at all

Whole order is completely wrong and you have no number to ring up to sort it out

Food arrived stone cold with items missing after notification to say courier was on the way and estimated time of arrival changed 4 times after courier had already left

wrong order only drinks brought I haven't taken any items and want a full refund. the man gave the order to his last delivery address its a joke

Slow and short car park and make you pay a fine if you stayed 5 minutes more. Wish there was 0 stars and very noisy and not clean

My entire order was not collected, but only half.

My burgers and fries were cold when they arrived

I am appalled - the drinks fell and had split in the bag and the food was cold