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3.8

Based on 1.121 opinions finded in 2 websites

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Nº 309 in 476 in North East Lincolnshire

CUSTOMERS TALK ABOUT DISHES WITH..ladychocolatefruitcreamsausagecokechickencheesenuggetscoffeemeltedegg
Score

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Wrong items sent, some items missing. Warm and fresh, tasted fine but not what we ordered and paid for.

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Emy . 2025-06-08

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Half hour later and freezing cold

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Bethany . 2025-06-08

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asked for 5 plain burgers without egg and i got all 5 with egg and the food was cold..

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Courtney . 2025-06-08

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This order came 3 hours later very disappointing

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Jasmin . 2025-06-07

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driver split all the drinks but food was ok

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Kim . 2025-06-07

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Drinks all spilt. Had medium size instead of large. Chips had barely any in them.

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Gemma . 2025-06-07

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placed order at 11.20am for 12.05 didn't get order till 1.35pm what a disgrace as a regular on this app I am so disappointed

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Sue . 2025-06-07

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order not delivered at all but says arrived

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Brandon-James . 2025-06-06

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food was stone cold and took 45 minutes to deliver

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Kylea . 2025-06-06

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30 mins late so the food was cold

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Debra . 2025-06-06

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food is absolutely stone cold not happy at all

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Kyle . 2025-06-06

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items missing and drinks had leaked

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Michael . 2025-06-06

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food was cold and 2 mcflurry's were just ice cream

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sarah . 2025-06-05

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food was apparently brilliant, but delivery not so good. Coca-Cola was spilled and just a half cup was delivered.

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Leah . 2025-06-04

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said 20 mins then took 80 mins ...chips cold , not great

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Victoria . 2025-06-03

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Even though the restaurant didn't give the right bags to the delivery guy, he went back to the restaurant to pick up the rest of the order. He was amazing 👏

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Manu . 2025-06-03

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Food was stone cold , had to through it in the bin , I would like a refund please !

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Adam . 2025-06-03

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never got delivered still waiting for refund

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Kyle . 2025-06-02

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Everything looked like been towed in a bag with no care ,burgers was in bits

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Vitalijs . 2025-06-02

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Deliver was rude and it was cold

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Stephanie . 2025-06-02

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food was cold like it had been sat for an hour and the milkshake was melted

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Steve . 2025-06-01

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Good was cold and bags smelt like DOG

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Emily . 2025-06-01

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Had my order for 15 minutes before he even set of to deliver it. Then when questioned he became rude saying he takes as long as he wants

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Olivia . 2025-06-01

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ordered vanilla and banana shake but got 2 vanilla

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William . 2025-05-31

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Happy meal was opened and chips everywhere, forgot sauce, didn’t add a toy, absolutely appalled

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Ellie . 2025-05-31

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Food wasn’t even eatable all cold and rubber! Joke

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Chantelle . 2025-05-31

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Our order was not delivered at all so am fuming not the first time this has happened either, in my opinion I'm disgusted with the service

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Christine . 2025-05-31

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food cold!!! milkshake totally melted!!!

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Kaylee . 2025-05-29

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Staff need to start reading orders as yet again was missing items from the order

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Laura . 2025-05-28

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Ordered a takeaway for me and my children. All of our meals were cold, I had a medium chips that wasn't even full and our food was left on the doorstep. The delivery driver didn't even knock or ring the doorbell.

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Laura Jayne . 2025-05-26

MORE AT Google

This order was not delivered although the app confirmed it was. I want a refund.

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Kay . 2025-05-26

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Shocking. Didn’t even arrive the delivery driver obviously couldn’t do his job

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Conner . 2025-05-25

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Order said it had been delivered but hadn't I was stood on my front waiting

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Shannan . 2025-05-24

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Delivery came totally wrong order,order number was 2220.. which included 3 medium strawberry milkshakes,order I received and gave back to delivery driver(bag split from split drinks) included a coffee,fruit shoot and coke? Gave the delivery driver the full delivery back,and now left without food and £30 out of pocket.. I’d like a full refund please and I find this delivery getting worse an worse

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andy . 2025-05-24

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Bun on chicken burger was burnt black

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Nathan . 2025-05-23

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The flat bread I ordered is missing.

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Simon . 2025-05-23

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my order never arrived, they claimed it had been delivered and he was given a code. I stood on the front and waited for them to arrive! so I'm now £25 out of pocket and I had to go all day at work with no lunch! some to customer services and they won't refund me what an absolute joke.

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emma . 2025-05-23

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That was the best driver I have ever had!!! super nice friendly if I could get that driver all the time I would order more!

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Andrew . 2025-05-23

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Food was hot and kids enjoyed their meal. Driver was polite.

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Cathy . 2025-05-23

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Never arrived, delivery driver wasnt even on my street when it was "delivered"

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Matthew . 2025-05-22

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Food was piping hot and all correct.

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Beckie . 2025-05-22

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Only the cappuccino and hash browns were correct even though the cappuccino was stone cold and hash browns were soggy. Then my main order was replaced with a saver bun! Get your staff to read the orders properly before packing (basics of a job!). And stop leaving the hot drinks on counter for 30mins before packing! Worst order EVER!

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Stephen . 2025-05-20

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Food was cold and no drink for the happy meal

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Leann . 2025-05-19

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I got someone else’s order - so someone else will be just as annoyed as me I guess! Not happy.

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Michaela . 2025-05-18

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they didn’t give us syrup and they kept on adding time

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Victor . 2025-05-17

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Service is that bad that they can't explain why they put an empty happy meal box in the bag instead of actually putting the food in there 🤦🏻‍♂️ absolutely shocking when it comes to delivery you never get everything they always miss things, add a number customers can ring when this happens as staff need to be made aware of mistakes

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Owen Caldecott . 2025-05-17

MORE AT Google

was marked as delivered but I never received my food!!!

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Anna . 2025-05-17

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my food was driven around town and I reciend the wrong order and the food is cold

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Jack . 2025-05-16

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asked for big mac and quaternary pounder but got two quatarter pounder meals

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Tracy . 2025-05-16

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You mixed my drink up I payed an extra 90 pence for that and the food was also cold , I ordered Big Mac without onions and there was onions in it !

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Rach . 2025-05-16

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food was 20 mins late and freezing cold

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susan . 2025-05-16

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When arrived, items missing and chips stone cold.

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Evie . 2025-05-14

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Good cold yet again. Not ordering from here anymore

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Andy . 2025-05-14

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Missing items… no sauces with the dippers

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Joe . 2025-05-11

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The order never arrived (miserable courier) and now they don't want to refund it.

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Bartosz . 2025-05-10

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My order was never delivered they said they put it in a safe place but wouldn't tell me where the safe place was so i lost £16 as i payed a pound tip no one answered my message on your app it is so i would like a full refund including the pound tip

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Derek . 2025-05-10

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i have not recieved my order and have rang devery driver 20times

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Audrey . 2025-05-10

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I ordered 2 x pickles and got 2xx fries and no pickles

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Melanie . 2025-05-09

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Missing sauces, paper straw for drink stuck in McFlurry

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Sonia . 2025-05-09

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Food was freezing. Drinks were missing

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Claire . 2025-05-09

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got 3 family meals and it was all cooked well. thanks

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Victoria . 2025-05-09

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food was cold. book instead of requested toy

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mark . 2025-05-08

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Wrong items delivered and what was delivered was cold

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Suzanne . 2025-05-08

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Delivery very late to what it said n food was cold

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Neil . 2025-05-08

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My order was stolen by the driver

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Kacey . 2025-05-08

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Yet again I ordered from Mc Donald’s and the order did not contain any Fries that I ordered. Either the staff packing the Takeaway bags are not reading the order or something is happening with the delivery. Please double check orders before they go out and make sure bags are sealed. Thank you.

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Anne-Marie . 2025-05-07

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Inedible food. All soaked in my drink. Which was spilled everywhere when he pulled it out his bag and all over my food. He just left afterwards.

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Diesel . 2025-05-07

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Great delivery food a little cold and

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Shaun . 2025-05-06

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not too good everything was barely warm not impressed

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jason . 2025-05-06

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There was no Tomato Dip included

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Steve . 2025-05-06

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I got my meal and I was missing my McSpicy I'm very unhappy with the delivery and I will be emailing the manager of McDonald's Grimsby.

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Oliver . 2025-05-04

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delivered to a different address

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Katy . 2025-05-04

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the order never arrived, driver drove past our house and delivered the meal some where else

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Dave . 2025-05-04

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bag was open when arrived and food was missing items

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Bronwyn . 2025-05-04

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food is always good, only one problem I was offered a free cheese burger but it was not with my order? not sure what happened

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William . 2025-05-03

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Well we didn’t get any sauces that we ordered and paid for there were no straws for the drinks and food cold .. I know your busy but surely when you put the drinks in you’d remember straws

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Debra . 2025-05-03

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Late delivery and no knife and fork no syrup no coke ..

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Debra . 2025-05-03

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meals came warm not hot, straws missing and also sauces missing

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Laura . 2025-05-02

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The burgers etc were good, however the fruit bags never arrived despite having been charged for them.

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Alex . 2025-05-02

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food is cold and missing items

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Demi . 2025-05-02

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Wrong order received but ate it anyway

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Paul . 2025-05-01

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Large drink spilled, nothing left in it upon arrival

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Ryan . 2025-05-01

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Didn’t even get any of the food I have ordered got some McFlurrys which I didn’t even ask for? Which is my child’s tea time not very happy want all the money back

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robyn . 2025-05-01

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Food was missing after spending £30 not good enough

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Lisa . 2025-04-26

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Looked like the driver had sat on my burger

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Ben . 2025-04-26

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Wrong items happened twice this week

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Chantelle . 2025-04-25

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Bought 3 Minecraft meals and didn’t receive the toys

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Emma . 2025-04-23

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All the products came wrong and that's how it is with every order.

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ozlem . 2025-04-23

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Food cold, items missing, drinks spilt and delivery time pushed back 4 times by 10-20 minutes each time

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victoria . 2025-04-23

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Always pleasant staff and friendly..

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Norma Burnett . 2025-04-22

MORE AT Google

apparently a chicken nugget happy meal no longer includes chicken nuggets!!! how hard is it to read and pack an order??

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Mandy . 2025-04-22

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Everything was cold even the burgers had all fallen apart

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Helen . 2025-04-22

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Left out the sauces. I don’t expect much but I do expect something as simple as sauces that are on the order to be included IN the order.

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Chloe . 2025-04-21

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Got nuggets instead of chips livid

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Chantelle . 2025-04-21

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received 9 nuggets instead of 9 selects :/

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Pang . 2025-04-21

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Food absolutely freezing and mostly wrong

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Lee . 2025-04-20

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missed double cheeseburger from order and didn't send strawd

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Darren . 2025-04-20

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again item forgotten double cheese burger

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Leigh . 2025-04-19

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Wrong address added, called restaurant with no help, contacted driver and again no help!!

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catherine . 2025-04-18

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the hot chocolate was spilled all over the tissues and doubts was waiting far too long as well

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Alex . 2025-04-17

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