Based on 2.484 opinions finded in 1 websites
Based on 2.484 opinions finded in 1 websites
Nº 878 in 1184 in East Riding of Yorkshire
Opinions
All of it shocking, food comes cold and stale, staff are useless. Building just needs knocking down
Brandon P . 2024-09-29
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Someone in the kitchen didn't care tonight as our chicken selects were missing and my chicken and bacon Caesar wrap was just 2 chicken selects in a wrap with nothing else! Frustrating to realise only when we get home!
Kieran Holmes . 2024-09-27
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Drive through was very slow for the time of night. Staff were polite.
Paul Winter . 2024-09-23
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Plenty of hot coffee, good atmosphere, polite staff very friendly.
Pete Evans . 2024-09-17
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Someone does not know how to count. Ordered as you will see în The photos. And 1 hamburger was missing... And The 2 triple chesseburgers... Were double. Nice 🤣🤣🤣 Thank you
mircea mihai . 2024-09-15
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Chips are shocking. Slow service. Always cold.
Olivia Sherburn . 2024-09-15
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Ordered breakfast sandwiche came with three ingredients missing out of 4, they re made it and it was the same, the third time the bacon was hardly cooked and sausage was burnt so i gave up and got my refund and left
Craig Russell . 2024-09-14
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Notoriously slow service. More often not chips are cold and something missing from the order. Coke always tastes funny.
jack pallett-gregg . 2024-09-14
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It's mc Donald's So tasteless food . Over priced
Malcolm Johnson . 2024-09-08
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Took the kids for a quick bite only to find half the order was unavailable, not a big issue but just disappointing.
Chris Mccleod . 2024-08-30
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Went for ice cream and once again machine not working.
Mark Holloway . 2024-08-27
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Slow service and got the order wrong
Mark Smith . 2024-08-26
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Standard McDonald's, no thrills, no dramas , easy choice for a quick stop
Cam Thompson . 2024-08-24
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Same as the rest of the,taking a bit longer than normal. And the price is creeping up.
Ben . 2024-08-20
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Order wrong poured my coffee away asked for no ice in our other drink got ice double big macs burgers missing
Karl North . 2024-08-20
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Went in the drive through this morning to take advantage of the £2.79 breakfast deal as I do in most mc Donald's.I was told it was for app only.i stated I only had cash .which is still legal tender in England and no where did it state only on the app as paid for the same meal cash at 6 or more establishments before.i was trapped in the drive through so had to mount 2 kerbs to escape this ridiculous mission of getting some food... CASH IS KING.
keiron blaine . 2024-08-19
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Typically what you would expect from a McDonald's, not the greatest food but it's quick enough to let it slide, shame the prices are ever increasing too nowadays. I find myself going less and less.
Lee Simpson . 2024-08-13
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Quick meal with my wife on the way home from Hull. Food served really quickly by friendly staff. Between us, had Big Mac and Quarter Pounder with small fries, a small soft drink and a tea, using some recent offers we both had, which made it great value. Many thanks.
Graham Martin . 2024-08-10
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The staff are miserable, the food was very greasy and sub standard, and for the 2nd week in a row no hot chocolate.. Very poor.. Would not recommend.. Roll on the new fast food outlets being built nearby
Steve Fox . 2024-08-10
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This place as got worse,The burgers have got smaller,but the price as gone up and what I really hate is he they say do you mind parking in carpark for your order.Never buying one again.
Kev Pilkington . 2024-08-09
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You always forget our ketchup, we deserve life long ketchup
Maisy Lowe . 2024-08-08
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Asked for no cheese on my Egg muffin Can’t even get that right. So I have an allergy you don’t care. Dreadful
Mike C . 2024-07-29
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I always have to check my order as every time I visit, there is always something missing. This is the worst of the worst it needs closing down. Staff are rude and arrogant and as I said every time I visit the order is NEVER correct always something missing or incorrect order and IF it is correct it's cold. I wouldn't let my dog eat anything will never go again unless it has a complete revamp and new professional staff
Kevin Pearson . 2024-07-26
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Terrible, slowest service in a McDonalds I've ever known. Staff in their own little world, perhaps a refresh of customer service training would do them wonders 😂 That being said, this was 10pm on a Thursday night but the amount of staff that I saw vs number of customers, god only knows what they where all doing 🤷
Mike Cosgrove . 2024-07-19
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Not the best maccy. High staff turnover I think ... awkward location I suspect not helpful. Sometimes it is ok
David Pawson . 2024-07-10
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quick stop off on the way home from holiday - it hit the spot!
Alison Dingle . 2024-07-09
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Food is fast food, not much to improve, but presentation is better than most. Staff are always friendly and helpful, though. Even the drive-thru is attended by friendly staff.
Si Macmanus . 2024-07-02
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Food tasted divide and was needed. Sadly, I was ill all night. Put me off a bit
Shaun Bell . 2024-06-19
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I think everyone knows what to expect when they visit a Mcdonalds, and the Goole store is no different. Sometimes the order is wrong, sometimes the food is cold, but 99% of the time there's little to complain about.
Phil . 2024-06-17
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McDonald's, a globally recognized fast-food chain, consistently delivers on its promise of quick, affordable meals, making it a popular choice for many. Known for its iconic menu items like the Big Mac, Chicken McNuggets, and fries, McDonald's provides a reliable dining experience that appeals to a wide audience. One of the standout features of McDonald's is its consistency. Whether you're in New York, Tokyo, or Paris, you can expect the same taste and quality. This reliability is a significant draw for both travelers and locals seeking a familiar meal. The convenience of numerous locations and extended hours also makes McDonald's a go-to option for a quick bite at almost any time of day. However, the quality of service can vary depending on the location. Some outlets are praised for their cleanliness and friendly staff, while others receive criticism for slower service and less attention to cleanliness. Drive-thru service, a hallmark of the brand, is generally efficient but can experience delays during peak hours. McDonald's has made efforts to cater to changing consumer preferences by offering healthier options like salads and fruit, as well as expanding its McCafé line with a variety of coffee beverages and pastries. These additions aim to attract a broader audience and keep pace with competitors. Overall, McDonald's remains a staple in the fast-food industry, offering a dependable and convenient dining experience. While it may not be gourmet, its affordability, accessibility, and consistent quality continue to make it a popular choice worldwide.
C . 2024-06-15
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Always get a good cup of coffee here
russell cauwood . 2024-06-14
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Every time i order they forget stuff and i don't know about it until i already get home. Its not a difficult job but the simple people that work there make it look hard
AtomShark . 2024-06-13
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Its maccies in doncaster what can you expect
Jason Ardle . 2024-06-11
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always missing items but staff don't wanna know about it and waiting time is a joke
Andrew Strachan . 2024-06-10
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Has to be the dirtiest Mc Donald's I've been in, no paper in one of the toilets, floor not been cleaned for some time, generally quite untidy. Food was as you would expect.
Jim Begley . 2024-06-09
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Expensive 😔 food get served cold weary often milkshake mashina isn't working, ice cream as well.
Martins Dan . 2024-06-08
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40 mins in drive through, ridiculous amount of time, staff at window just said they we’re struggling
adam cronshaw . 2024-05-29
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Very fast service at this outlet, most of ordering done from touch screens so no queues.👍👍
Gordon Matthewman . 2024-05-28
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Poor quality chicken not going again
David Taylor . 2024-05-24
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Filthy and smelly toilets, probably the worst I've ever seen!
Gary Adams . 2024-05-20
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Clean restaurant, quick service , very popular
David Hawkings . 2024-05-15
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Went to get some breakfast coffee and breakfast wrap where spot in, but when it came to the bacon and cheese flat bread it was rather "flat"and cold, went back to complain and got it swapped to find the second one was cold, should of gone back but was pressed for time. management not doing there jobs
Thomas Cobley . 2024-05-14
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Terrible service. Dirty tables. Long wait time Staff unable to be pleasant Sprite had no flavour so sent back Mcflurry was Tiny!! The place is a joke and the Franchisee needs to have it removed from them!
Mikey T . 2024-05-11
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Busy spot every thing hot and coffe tasty
Kevin Robinson . 2024-05-11
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Had to wait at drive in and when food arrived is want a thought it was hot
Linda Crossland-Mead . 2024-05-10
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The past few visits to this restaurant I have had zero gherkins on any of my burgers , including big macs and cheese burgers . The fries are quite nice. Last time I had a chicken big Mac . Not sure if this generally is a gross burger but the one I had was disgusting and i did not eat. I have never had a chicken big Mac before so unsure if it was the quality of the specific burger I had or that a chicken big Mac is just like this everywhere.
Sam rainbowdash . 2024-05-05
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OH WOULD YOU LOOK AT THAT, THEY DID IT AGAIN! I paid for a double and they tried palming me off with a single. I waited 20 minutes waiting just to be ripped off AGAIN. This is why I don't use McDonald's because I'm sick them minimum wage employees ripping the general public off for the shareholders. You won't be getting a penny out of me in the future giving me flat coke (half a cup) no salt on chips and only one patty. I couldn't personally find it in me to exploit people but I guess that's why you work at maccys and nothing that could lead to success. I don't even think that was proper coke. So if it's that zero stuff and I come up in rashes I'm suing you! And I'll win!! Full on losers.
Kam Ran . 2024-05-03
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Appalling customer service no accountability you took the order you missed off the items but when you hand it over it's not your problem it doesn't come in an uber eats bag when delivered it comes in a McDonald's bag with Mc delivery on it Not good enough McDonald's 😠 😤
Chris Clarke . 2024-05-02
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Ordered off the mcdonalds app asked for no mayonnaise in my sweet chilli chicken wrap and relieved the order to then open my wrap and find mayonnaise. The sticker on the wrap said no mayo and on the receipt. So to the employer that made my wrap, if I was severely illergic to eggs etc u would have had an even bigger problem on your hands other than a complaint that this mcdonalds seem to brush past their shoulders
Latisha Spurr . 2024-04-19
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The Grandchildren can order their own food. For me I like the calorie check and have always enjoyed the food. Plenty to do if little ones are bored, they can help themselves to crayons and pictures for colouring and assistants come round with flags, hats and puzzles. Friendly helpful staff.
Sally George . 2024-04-18
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YOU FORGOT MY CHIPS IN MY NINE NUGGET MEAL! Nice McFlurry though gotta admit but u forgot to mix the oreo
Eddie . 2024-04-15
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Wow. 20mins for nuggets?? Come on. The place was empty staff nowhere. A few walking very slow. This is the future 🤣🤣
ScootermuppetUK . 2024-04-14
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This place keeps closing early and putting a sign on door ' closed due to unexpected maintenance ' which is a complete lie as the night time staff just wanted to close early and go home. This went on last Thursday and Friday and again today and previous weeks. This McDonald's is supposed to be open 24 hours. The management needs to stop this closing down attitude by the night staff wanting to go home early.
John Patton . 2024-04-12
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As always goodl value for your money, Coffee is brilliant,👍
John Auton . 2024-04-05
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Always waiting and being asked to pull over, been 5 times and 5 times it's been the worst franchise ever. It's bad I guessed that Matlock and Chesterfield are run by the same people as they both suffer from the same problem. Ice machine broken... Frier down... Ice cream machine broken... Never any food available. It's like the franchisee is trying to cut corners on training and / or maintenance . I refuse to visit these now.
James Lawson . 2024-04-01
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Slow service and dirty floors. Could do with a cleaner in the restaurant side
David . 2024-03-25
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Completely and utterly disgusted by the reputation this establishment has created due to lack of credibility. 3 times we have ordered, 3 times we have had food missing, 3 times there is nothing they can do. Whoever is managing the phone has extremely poor customer service and an extremely poor knowledge of how everything works, whether it is the drivers fault or the workers fault, food should not be missing when so much money has been provided. An absolute shambles. This “nothing we can do about it” attitude needs to stop, especially when we are faced with a refund of £2 when the meal came to a total of £20.
keegan wilson . 2024-03-21
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Nothing to eat at 3AM. Why do you guys open when you can't have chicken and milk products in stock. Better to close for the night!! Pathetic.
Ahmad Aamir . 2024-03-19
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Std KFC however the chicken coating was far too salty.
Carl Dibnah . 2024-03-19
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I only used it for coffee and the toilet. The staff was nice, the facilities clean.
Gosia P . 2024-03-11
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We all know what McDonald's taste like, it would be better if they got your order correct out of 5 visits, 2 have been incorrect.
Steven Bell . 2024-03-09
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None of the main meals were available 🤷♂️
Clarky_697 . 2024-03-08
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Cracking coffee shame about the service, first thing on a morning it's absolutely terrible, very slow and the staff don't seem to care, I might only order two coffee's one white and one latte but it's wrong 3 out of 4 visits on my way to work. Hopefully it will improve and they start to get my simple order right..
alan robinson . 2024-03-06
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Bit rough around the edges, very busy so was pleased with fast collection service.
Jodi Wilkinson . 2024-03-04
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Gave me the wrong order asked for an apple pie and got a cheeseburger
BennyC 3303 . 2024-03-03
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Very efficient and friendly waiter. Could not fault him. Well done. You are a credit to Macdonalds.
Anne Woolley . 2024-03-03
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Fast table service by smiling server. Children running around caused problems on our visit. Food hot and well cooked. Recommend the McFlury
Tina Kettleborough . 2024-02-14
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Great food but very busy over weekend
illy illy . 2024-02-11
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Absolutely ignored my order and sent what they wanted to the table.
Richard Kendrew . 2024-02-11
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Had breakfast sausage mcmuffin, which was really tasty
Martin Large . 2024-02-04
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20 minutes to get a big mac and fries. Food was cold. Only used as nowhere else to eat. Eat in customers are bottom of the pile behind just eat orders nowadays.
Richard Blow . 2024-01-24
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We all love a Macky D's don't we? Definitely a guilty pleasure....but unfortunately it's becoming more and more common that you never get what you order for. We went to order a family meal....and when we got it home...several items were missing. Now granted the guys were amazing at fixing the issue...if there was a little more care..the issues wouldn't arise as often.
Paul Gunther . 2024-01-19
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Shocking orders always wrong and don't find out until journey home ice machine never working when it's warm weather. They are just lucky no other fast food in Goole or would probably close down .
Glenn Faxon . 2024-01-17
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Fast and brilliant tasting food
steven cunningham . 2024-01-12
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Unfortunately this is the worst McDonald's I've been to, but it's the only one nearby. The service is the one of the slowest, the food is sometimes cold, and the number of times they've got the order wrong, it's unreal. It's also fairly grotty, not enough cleaning. Had an early morning visit, and even though there were no customers, the bins were full, the tables dirty, and the floor littered. Eventually someone came round to sweep....but then nothing. At least the food arrived quickly....as there was only me there!!
sums plays . 2024-01-11
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Class. 1.999 wrap of day n that
Anton . 2024-01-07
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Poor almost non-existent choice of menu items for coeliacs. Cold eating area
Sharon Lawday . 2024-01-05
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Good food ad fast service. Never disappoints.
John Guiseppe Mouatt . 2024-01-04
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This is just another one fast-food restaurant. There is nothing special about it apart from the fact that every town, city and near every motorway in the world 🤷. Still a good place for a good bite and I would rather stop in McDonald's than another fast food restaurant.
Lukasz Pogwizd . 2023-12-27
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Ordered a vegetable deluxe burger. Bit into it and realised it was chicken... not what you want when you're a vegetarian! Staff thought it was highly amusing when I told them about this. They laughed and admitted that had happened before and it was an easy mistake to make. Absolutely disgusting. This should not happen. I ordered a veggie meal for a reason. What if they make this mistake with someone who has serious allergies?? Completely incompetent and ignorant staff..
Gemma Walker . 2023-12-26
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Only order coffee from these places
Daniel R (roadwithpurpose) . 2023-12-23
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Goole McDonald’s. Service fast but food doesn’t taste up to standards. Atmosphere isn’t very good
Mason’s Mainline and Roblox! . 2023-12-23
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The drive through took 35 mins to get through. The food was average and cold
Blossom . 2023-12-17
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Super fast service from the staff. Nice and friendly staff. Very busy when we went in, but service was impeccable.
Dave Galloway . 2023-12-15
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Never go to this McDonald's after midnight. I have tried on multiple occasions and it's always closed, for various reasons.
Antony Booth . 2023-12-12
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Still has some of the freshest Maccys around.
Russ Fear . 2023-12-11
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Food missing from order said I would be refunded I was but only £1.60 when one of missing items (wrap) cost £4.59 and not the first time it's happened either it's a boody joke never ordering mcdonalds again
angelina tune . 2023-12-10
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Manager who served me wow outstanding ans so friendly compared to others who just see you as come and go customer 😀
Stefan_Sharp Lilstebaby . 2023-12-06
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Very busy place every afternoon. Food Ok.
Damian Gib . 2023-11-21
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We arrived together 6 of us,ordered by touchscreen for a morning treat. Order took incredibly long time to get to me as i was standing waiting for it. Other orders were delivered to tables while i was still waiting even though my number was on board saying collect now. After another 10 minutes my order came out, i took it to table. After passing it out was short 3 breakfast orders. No reason given for wait or mistake,very shabby for a normally well run franchise. Dont go there for fast service.
Odin . 2023-11-19
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Typical macdonalds. Milkshake and ice cream machine always out of order and especially on hot days. Food average but I don't particularly go mad for their food anyway
David Hunt . 2023-10-24
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It's a McDonald's, never really come across a unique one. Everything is how you expect it to be
Carl Wingate . 2023-10-23
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Great example of McDonald’s consistency.
Neil Pittaway . 2023-10-09
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the food took 20 minutes just for some little chicken mayo. not good enough need to do better
mekhi mcleod . 2023-10-07
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Missing items and wrong instructions have become a lot more common at this place in the last year. Not upto usual standard
alex garner . 2023-09-24
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As a FAST food outlet, this particular place sometimes struggles to serve simple items on time even when they make them on time. Yes,food is great, no questions there , but the colleagues need to pay more attention to serving customers just-in-time. As an example, my mate has ordered a simple coffee , but had to wait for more than 20 minutes, although the coffee was made straight away, but the assistant has forgotten to serve it, so just left on the shelf.
adventure momento . 2023-09-22
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Went there round after midnight after a show, was full of underage kids being loud and weird and making noises at you, the staff wasn’t bothered. Had to take our food and eat in the car.
Marta Wozniak . 2023-09-17
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Missed out my cheese burger from my order when I collected
Jack Oxtoby . 2023-09-12
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Firstly the staff were spot on and very efficient and polite with a customer first attitude 10/10.. SO!!! Asked for really hot food instead of the luke warm stuff you normally get from McDonald's, and got really hot food, and it transformed it into "really nice food" from "well it was ok food" Way forward for me at every McDonald's now!!
Julian Westerby . 2023-09-01
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It's getting worse and worse. Mixed cold fries with hot. Drinks are bad. Bacon was cold mixed with hot burger. Big mess ....
jose ferreira . 2023-08-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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157 Opinions
A clean, new location, Pocklington is quiet in the evening, but located next to the busy A1079 York Road. When I visited on a Saturday night after a late finish at work, I opted for a Royale Meal. The staff were efficient, friendly, and very cheery. I have previously used the store and had a similar experience.