McDonald's in Fife

The staff member we interacted with wasn't very friendly, tried to sit down to eat but was told the dining room was closing/closed despite the fact there was about 10 other people sitting eating, and as we left our seats after being told to leave more people entered and sat down. Gave off a very unwelcome feeling.

When is busy like it usually is there's a few customers hanging around the collection point and because the collection point is next to the the door the door is open most of the time which doesn't really bother me as i was taking away but if i was a customer who was sitting in i wouldn’t be too chuffed with the door being left open especially if it was blawn a hoolie

I order food for takeaway and once again something is missing from my order, this is the 3rd time I've ordered a set and not received it. I haven't received a refund either

Watched the courier leave the restaurant and take a route that takes double the time. I feel training is required for these couriers as this isn’t the first time this has happened

Food was cold when it arrived and it took an hour and a half to arrive. I’d expect hot food if I had to wait that long. Nuggets weren’t cooked right either

Food was cold the burgers was so mess up

I've put a an order in for 2 big macs for 9.99 but only received 1 big mac

The order was delivered when stated, but the fries and burger were both stone cold. Ironically. The Tropicana was Luke warm!

Tasted good and quick delivery.

Never received my 4 sweet and sour dips

Always something missing. Without fail

Juice was spilled anywhere when I got it

all items were stale and i asked for nothing on my wrap but cheese and got mayo on my wrap, everything was also cold when it was delivered

Not delivered minging foreign drivers

I ordered a plain burger and it came with everything on it and the fries were cold

missing parts of order and fries were freezing. also no burger in the beef kiss happy meal joke .not set up to do deliveries.

Wanted to try the Philly Cheese stack … would have been nice if they had put it in the bag!

Meal was stone cold and half my drink had been spilled

My orders constantly either contain the wrong items or have the wrong fillings. I would understand if it was a couple times, but it happens more often than not.

Late, freezing, drink spilled everywhere. Pathetic to be honest.

All there for a change quick delivery for a change as well

Never received the order app said it had been delivered checked around my house no sign of delivery. This is not the first time this has happened ended up going to shop and having to pay again for the same food. Reported and waiting for a refund.

Ice cream missing all 3pcs 2 milkshake missing, chips missing every time when we order something is missing every time

you forgot my fries but it’s okay

Absolute joke of a company, 2nd time I have not received my order. Driver obviously not asking for the code when delivering !!!

Yet again staff can't follow simple instructions, asked for no pickle, biox has sticker stating no pickle but pickle on a burger. Untrained chimps could do better, get your act together

there will be a day that mcdonalds will get my order CORECT.

Chips were cold and like rubber burgers were cold and items were missing still haven’t had refund

How do you manage to mess up a single meal order so badly? Ordered a double sausage n egg muffin (no egg), received a single sausage n egg muffin with egg. Ordered bbq sauce to bump up the charge for delivery, no where to be seen on the order. Must be soooooo busy at half 10 on Thursday.

Everytime I go there the chips I’m served are just warm and not hot enough. But fair do’s to them they do replace them with hotter ones when I complain and apologies for the inconvenience. Update,,Full marks to the lovely cleaner with the purple hair who was so kind to my grandson, giving him more dinosaurs and a flag. She also done the same to other kids. She is so friendly and excellent at her job Hope the management reads this She deserves a bonus 👍

Burger is stone cold, and chips don’t even taste cooked. (not edible)

Poor service, takes ages to eat, quality of food was poor. Foreign McDonald’s all the way. Uk McDonald’s needs serious brand / quality oversight from the leadership of other countries, because in the uk it’s just shockingly poor

A nice small McDonald's in Sainsbury's

Yet again for the 3rd time in a row half the food missing. Their solution.. can you pop up.. no that’s why I got a delivery.. this will be the last time

next time i order food can u acrually send my correct order

Good service from the driver, waiting around at the restaurant as mcdonalds kept getting my drinks wrong

Always go here for a take away after my wee girls swimming lessons it's just a shame that on one occasion a female driver blatantly drove past people waiting for the drive through and cut in at the front. Good place to come although it is busy.

I got the wrong food delivered and no one is answering the phone when i am trying to get the right order

Are chips were really stale , the food was cold and are drinks were on there side when the man pulled them out the bag and they were half full and flat

Driver was absolutely lovely and didn't have a problem at all.

No more delivery guys like today

To be alot quicker at drive threw

Too busy for me and just a one off visit as i had not been there in a long time. Food good, price ok.

Tasty food arrived hot and on time.

People friendly staff. Food is really good. Nice place for a cuppa and chat.

Have to say food arrived hot and everything present and correct even got all the dips lol 😆

Missing cheeseburger and NO dips for a second time, seriously how hard is it for the staff in McDonald's to get an order correct 😤

Delivered promptly, not very hot but warm enough to eat so hey ho ohh but extra fries and dips so bonus lol 😋

when it arrived late, most of the order was missing.

Totally wrong order delivered. Vegan meal ordered and three meat items delivered.

Food was warm but closer to cold. Staff seemed preoccupied as slow to assist. Could do better.

Driver was friendly and very polite

very very amazing love you mcdonald’s

place is a joke cant even complete an order from a piece of paper 9 times out of 10 the order is wrong. i only order from here as its the only one close enough to deliver and if you phone up to complain all they do is blame uber and its not even them that make up the bags. that place needs to train their staff how to read a bit of paper. will leave a bad review everytime my order is wrong until they train there staff to actually get it right EDIT.... 2 years later this place still cant get an order right. is it so hard to read an order from a bit of paper or a monitor and make up peoples food properly. is it complete incompetence or laziness

no dips again for chicken nuggets. also asked for no pickle on big mac,and it had pickles!

Why is there toenails in my burger 1 star

Absolutely incapable of following order instructions. Like basic - do not put on cheese, 100% they still put on cheese. I’m not going back again, clearly these people are the rejects from even the other McDonald’s.

food didn't even arrive they give me a code for when they come to the door but they didn't even come wow wasted £30 and more

Would’ve been 5 but forgot the straw happens too often than not

Good was decent but ordered 2 milkshakes and they came back tasting of bacon and raw meat not a happy bunny wasn't reimbursed for them so won't be eating there for a long time management was very rude about don't trust the staff or management

Not got it where is my order Not very happy.

Missing an ice cream and delivery man didnt ask for code

U am not pleased with my order I did. It get a order code so my driver would not give me the food when she eventually gave me it it was cold

Driver complained justeat sent him the wrong way. Chips cold and soggy. No napkins and straws

food was cold and stale and soggy not happy

Not actually delivered even though it said it was. This is not the first time. Plus usually items missing from order. AWFUL!

Coke was spilled everywhere. But food was good

Order has been sent to wrong address, was sent to King street Kirkcaldy instead of Smeaton gardens Kirkcaldy

Don't order they are useless they can't even figure out the most basic Mc D order there really really bad even of a chain storr

No experience as I'd never eat in a McDonald's

driver was so polite and helpful

Why say I have to provide a number to the driver if said driver dumps my food on the floor and runs off before I get to the door. What if this was delivered to wrong place how would they know if they just dump it and run off! Zero care anymore.

Driver never turned up but marked it as delivered. Not impressed or happy as that’s all the money I had on hand to use and now £30+ down the drain. Don’t understand why drivers do this.

That is twice ive ordered sauces with my meals. ive been charged for them and not received any

Yummy sweet chilli chicken wrap and a Maltesers mcflurry.

Delivery man was nice enough to call me when i forgot to put my door number on the order. Still got it on time as well.

Food had a bit of lettuce in it when I had ordered no lettuce

Didn’t give me half off my food

Food was barely warm upon arrival. The chips were soggy, undercooked and extremely bland. I also asked for extra pickles on my burger, but got no pickles whatsoever, never mind the extra ones.

why is it there is always something missing from the order.there needs to be something done with the staff.

App says it has been delivered so where the f### is it then?

Chips were cold and presentation of salad was awful. Nothing like the picture

Chips are missing from both meals

Did the competent workers leave? Because for months the order was always right, it was perfect, but the last 3 orders have had something wrong. Is it seriously so difficult to read a ticket, or order or slip, however it’s put through? Stop putting idiots on together.

Hash brown was lukewarm but sausage was ok. Delivery driver pleasant.

My orders has been delivered to a different address I am not happy at all

items missing, had one very unhappy child

Complete wrong order once again

i ordered 2 sauces but didn't receive them

order wasn't delivered at the time nor has it arrived yet

Was good, food was a bit cold so wasn’t too impressed but overall it was alright.

No chips were delivered along with the 9 chicken nuggets and no chips with the squad burger deal.

I asked the guy to do 2 simple things I asked him to chap the door not the bell and also asked him to close the gate incase the dogs manage to get out and he done none I asked for 2 simple things it’s not hard terrible drivers

my delivery is not been dropped off at ward 43

Sent the wrong order. Now having to fight with Just Eat support to get my money back. Absolutely useless

The original order time that we were given Vs the time the food actually arrived was a considerable difference and we weren't pleased with it at all, especially for supposed fast food. It wasn't very fast at all.

food was cold my electricity went out as had power cut

Forgot the top off my big mac bun and somehow a sprite turned into a banana shake but other than that it was good. Same great big mac taste. Besides - school holidays had started so the place was slammed!

Went as grandparents with 4 grandkids & our son. Everyone cleared their food quickly & although busy had a good atmosphere.

U need to learn Ur driver's to take the order to the right house ,people don't want to pay for a meal and it to go elsewhere ridiculous