Mcdonald's in Luton

Worst McDonald’s I have ever had the displeasure of purchasing. The burger was missing mustard, onions, lettuce. Basically half of the ingredients were missing. The burger disintegrated and was sloppy. There was so much sauce that the bun was wet. Chips weren’t cooked and not salted. The drink was full halfway. No napkins or straws were given to me. Currently feel sick. Don’t bother with this place. Disgusting.

how hard is it to get an order correct? EVERYTIME I've ordered from here something is missing

Mozzarella dippers were overcooked

order was fine only issue is JE drivers that csnt follow a simple request, making the add notes section redundant

Yet again a mcdonalds with no working milkshake machine common theme. Can't get cheese burger before certain times whats point taking your child there but I could get a breakfast wrap with a burger ,bacon,egg and something else that I can't describe very healthy.

Food was fresh but we had to chase up a few items. Very little service in McDonalds these days - seems to be a battle to get served when the priority seems to be just eat/uber deliveries

Missing order mcmuffins missing

food was cold, not what i asked for.

everything was cold, 48.00 worth of food and has to ge reheated

The chicken from the salad was horrible and tested like it was from a can but the rest of the food was good

my hot chocolate was pure water didn't taste like hot chocolate

2 hamburgers missing out happy meals muffin missing plus cheesey garlic bread dippers missing ..... waste of money

Burger buns are burnt. Have photo as proof

waited ages on the food,food came freezing cheesy garlic bread dippers missing and big mac came with the top bun ripped in half

Burger freezing and about 5 chips

Didn't reseved my meal and didn't reserve a toy in happy meal

ordered quarter pounder with cheese all i got was cheese .

ZERO STARS! Delivery driver collected the wrong order from McDonalds and tried to hand it to me and walk away! Opened the order and it was NOT my order!!! Had to go over to McDonald’s to sort it out!!! Incompetence at its finest!!!! Deleting the app after this as it happens FAR too often!!!!

He gave me a completely different order with 2 bags of drinks. I WANT A REFUND

The cheese garlic bites and the chicken mayo are absolutely freezing what a waste had to put in the bin.

We waited nearly 2 hours for our order to get out for delivery. food was cold and missing meals.

Delivery was late so everything was freezing cold

didn't receive a single I had ordered. every was wrong. how can they mess up that so much.

Perfect fresh hot out of the bag.

McDonald's delivery times have increased dramatically

Order was missing items. Absolute joke!!!!

Took so long to be delivered I have to call to ask for this to be passed to my courier. When it turned up it was cold, stale and there was 2 donuts missing.

Food Was Frozen Cold. It’s Been Made Up Then Left Sitting Waiting On A Driver! Fuking Liberty! Everytime I Say Never Again 😂

THEY NEVER DELIVERED MY ORDER and I got charged for it!!!!!

Never received my order having used your app many times I didn’t check the postcode which is wrong the street number and flat position was correct now I have no food . Please help with this

I ordered no pickles n I got basically a burger full of pickles n I asked for extra sauce n there was hardly any sauce

The longest serving time i ever experienced in Mcdonald across the UK

Nice clean friendly restaurant, with good hot tasty food.

no straws recieved with milkshakes and shamrock milkshake was 3/4 full

Waited 2 hours and when it arrived it was stone cold and missing several items.

Ordered two meals … no chips with either and no chicken selects … ridiculous and embarrassing for them they can’t get a simple order correct !!!!!

Pineapple stick was out of date a couple of hours ago, it tasted really sour.

items from my orders missing, preparing not checking Nobody response to me

he came with the scran at a good time me happy

Cheese missing on mc muffin. Food cold. Last time I order. Waste of money. Ridiculous.

Usual from McDonald’s London road stuff missing fries are freezing absolute joke

Missing a whole meal and still charged for it

Just being blunt, this restaurant is an absolute s#!t show and should only be ordered as a last result or if you have no standards or expectations. I never leave reviews, but in the all the years I have lived near this McDonalds and ordered from here, I can count on one band the amount of times the order has been correct/good. Today's issue was multiple missing fries from the order, freezing cold food, and the syrup missing from the juice so all that was received was carbonated water.

fries weren't properly cooked and all burgers frozen only thing u actually done properly on whole order was 2 cokes well done 🤣

Ordered large mcchicken sandwich meal with no lettuce or sauce and cheese slice, burger came with everything I did not ask for, fries were missing and everything was cold

Stay away, slowest service of any McDonald's. 20 minutes in drive thru. Only 2 cars in front!

Didn’t deliver extra pickles and onions on one of the burgers and also didn’t deliver any of the sauce that is included with the meals and the sauce ordered separately

Once again missing items from the order. Having to explain that to a young child that once again McDonalds can’t get a basic order right

Food was stone cold and couldn’t eat the Big Mac due to it having cheese when I asked for it without

Order was wrong as it is most times

Chips were cold. Never got any of the sauces I ordered.

food was all warm and everything was correct, thank you

Some items missing and items that were delivered were cold

Terrible place. Hungry aftet flight in, and taking a drive, needed food. This place was the worst MCDonalds I have ever visited. Toilets with no soap. The salad was meagre, the burgers rubber and came as deconstructed rather than put together. Dirty tables and floors. Literally felt sick being there, and concerned. Staff miserable.

Driver arrived promptly and was polite

Absolute joke of a service asked for mcchicken sandwich with cheese and bacon there was no cheese no bacon no chicken no mayo I was literally a bun with lettuce !!! Chips were freezing apple pie was a raspberry pie and the coke was a apple juice I honestly can’t understand how the can get every single thing on my order wrong !!!!!!!!

No straw with the drink. No dips with the nuggets or selects. Usual case with this restaurant.

the muffin was absolutely burnt to the point of could have been as coal .

Food cold and no salt on chips ordered to wrong adress as well

My order was perfect except the fact they failed to include my triple cheeseburger which I paid for

AVOID!! Unless you order mcdelivery or justeat they don’t care. Always a long wait at drive thru and to sit in for bad, cold food with basic ingredients missing. Needs shut down.

Not just-eats fault but the time was adjusted to later. Delay at McDonald’s

Food was totally wrong order no noon Mac’s no juice no apple pies

Chicken nuggets were missing fries were stone cold and no sauces

absolutely disgrace everything was freezing

used the app around 6.40 did not receive my order until 7.28 chips were stone cold the burger was cold ordered with extra onions,no extra onions all in all the order was very poor

Thank you, really good delivery and service with driver but it came with no sauce, but all is okay :)

Mt burgers and fries did not have any heat in them

Almost half of the menu was unavailable, staff were unhelpful. Left empty handed and went to another outlet

As McDonalds go this is one of the best. Staff were excellent and place was very clean.

Food cold, ice cream melted, Coca Cola spilled

no sauces I payed for also no straws for drinks

No dips delivered again for chicken. This has happened on several occasions.

This branch never seems to send out any sauce.

order is a absolute joke , no chips with meal , cheese steak meal with no chips plus large chips missing aswell, zero sauce on burger bone dry disgrace

Delivery was early and driver polite. Double sausage McMuffin did not have any sausage

mcflurry came half melted and wrap wasn’t the warmest but still enjoyed and driver was friendly

brilliant delivery driver. everything was still hot and all juice was upright a d no spillages

Everytime the order is wrong. I waited in carpark they came out with order I checked it to discover they had nit put in hamburger, when they came back out with the hamburger I drove away only to get home and discover that they had given me a cheeseburger I hate cheese instead, I honestly will never go to this place again they can never get an order right

Too much take time to preparing the order and staff is not cooperative too

everything was cold and got a half cup of hot chocolate

Never got the large chicken select meal, went to McDonald's and we're told to put complaint in!!

Food was lukewarm, handful of chips for small portion and ice cream was melting. Very poor

Mcdonalds should no longer be able to be called fast food. An average drive thru experience these days is 10-15 minutes and I finally tried a delivery from here a short while ago and cancelled after 2 hours.

Melted ice cream shortages ridiculous

Once again u came and missed out the Big Mac meal and M crispy it’s do wrong we pay a lot of money and it comes and my daughter has to sit without meal deal do sad had to order another meal for her witch I don’t really have money for. I want a refund.

1 Strawberry Milkshake was missing &9Chicken selects was missing

family meal for 4 only got 2 bit mac no double cheeseburgers

again no burger or ressberry pie sealed bags £7 odds for a burger and £ 3 for pie hassent been delivered guy on phone at McDonald's was so unhelpful

Order missing items & food is freezing!

order was wrong and it was cold very poor

no dips after paying for them, usual from Mcds

There was a missing item and the fries were only half way filled.

Food is absolutely freezing what a waste of money

Really poor service. The order is always missing something or wrong items delivered.

Didn’t get most of order and the food I got was very cold

Food was cold……….again. And late

Happy meal without the nuggets so youve to tell a child theres no nuggets in their box, absolute disgraceful

Ordered £25 worth of goods driver had trouble finding address, messaged them on the app and was ignored when trying to give directions. Driver then called and said he’d deliver it to the address if I gave him £10. No delivery made

I asked for a double quarter pounder with cheese no ketchup got only ketchup a waste of money