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4.5
Based on 2 opinions finded in 1 websites
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This is a new Restaurant/ Take away. The off shoot of Marwa Supermarket that serves Halal meat and Arabic products, essential to the average Arab family, they did well by opening an eatery next door. Am a regular customer and have been impressed by how friendly they are and the quality of the food. However on one occasion on Wednesday 27th i went there, ordered lamb chops, but when I went back home I discovered that the meat was off , I was alarmed and angry, I spoke to them on the phone I got an apology, so i went on Thursday, showed them the pictures and that i had to throw the meat and that i wasn't happy, I got ignored by one of the guys, but the Brilliant Murad came rushing, i explained the situation, he calmed me down with his great customer service attitude and offered me a refund. The way Murad dealt with the complaint was brilliant, he should be the take away’s manager I told him to always double check that the meat is fresh and edible and that anything goes off shouldn't be served to the customer . I will always go there as they are friendly and I expect the place to succeed, improve and get even better and also do deliveries but only if all the guys there become like Murad who is a top guy..
Joseph L . 2022-07-28
MORE AT TripAdvisor
Marwa is a small takeout restaurant but they have couple of tables too. Their grilled chicken, shwarma and falafel and the usual arabic salads are authentic and tasty. Staff is polite and efficient. Excellent value. Highly recommended.
HMZ . 2020-02-07
MORE AT TripAdvisor
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