Costa Coffee in Slough - Phone Number, Reservations, Reviews

Lovely coffee .great service. Nice barista .

Generally a nice place to get a coffee. However, the lady standing at the till on this one occasion (4:50pm on 22/01/2024) showed the most disgusted face when I walked in. I was told to wait to order as she sorted the expired foods. And then when i chose my order she acted as if she was doing me a favour by taking my order! I have bought food and coffee here numerous of times and have always received the best service. However, i have been put off by this one staff who was arrogant towards me. I understand that i have walked in just before their closing time. However, not walked in past their closing time What an upsetting experience!

I stopped by for a coffee during a very busy morning period. Despite the massive rush and one bad mannered customer, the barista, Sauget was brilliant and remained polite, friendly and worked so speedily. I was very impressed with the customer service.

Closed at 3.56 on Sunday…. Not happy

I had a Latte and a slice of cake.

Excellent service from the staff

Brilliant customer service and very welcoming keep up the good work vanshika who I was served by .

Great place to visit and grab a snack

Went here to get a take away coffee and some treats with my son and daughter. My son is an autistic 3 year old and as he does sometimes he became very distressed and started to have a meltdown. The lovely lady behind the counter saw his distress and leant over the counter and gave him some marshmallows in a cup. This calmed him down straight away and occupied him. I thanked her and explained about his condition- she said whatever we can do to help would you like some more? It was a lovely experience and I wish I had taken the ladies name to thank her, this was at about 12 on 29/05/23. Sorry for the essay but it was a really lovely experience and people aren't always as understanding and I just wanted to say thank you

Brilliant shop , staff very friendly

Went when it was not very busy. Quick, friendly and efficient service.

Nicely located with super friendly staff, they even know a lot of locals names… so adds a personal touch. Sadly a real lack of food due to a lack of delivery… staff were trying hard to up sell, but without much to offer it was hard, due to a delayed delivery… shame. Staff excellent though, that said my tea was awful, no flavour and bits in it. Awful.

Friendly and helpful staff. Lacking vegan options so I had nothing to eat 😭 Just had an oat chai latte but it was a tad bit too sweet. Shop can get loud at times so not the best coffee shop to hang/ chill.

Racheal was such a sweet girl, 5 star customer service and coffee was perfectly made❤️❤️

Horrible place .Terrible not friendly people . One girl she was new in work and she was the worse .In the beggining she raised her voice for us because she had to wait for my friend to choose something . She looked like she didn t want to work there .We told her twice time what We want and We paid straight and at the end she said that We didn t pay for the cakes . But it was her fault - she didn t listen us because in the meantime she was busy with Different customer (but she didn t finish with us she Just left us when we saying something to her) She was so awfull. For sure We not gonna back to this Costa. I don t understand why people like her are employed . She even didn t say sorry.

The staff at Farnham rd store are very down to Earth and friendly. I always look forward to being served. They deserve an award for the service they provide. To add, my view is; Costa Coffee uses the best Coffee Beans in the UK and they have the most friendly, warm and welcome staff at this particular store.

Best customer service I have ever had in a coffee shop in my entire life from a lady named fouzia

Shannon was very helpful and gave excellent customer service. She makes really good hot chocolate and always serves with a smile!

Shannon is amazing with her customer service. Always smiling and zesty. Love to come to this one just coz of her and makes lovely latte.

There was a Somali young girl in there and honestly she was a really down to earth person. Very friendly person and I was served really happy and well. All respects to her SHE DESERVE TO BECOME A MANAGER IN THAT SHOP. ♥️♥️

nice and convenient with some lovely girls working there.

Really want to commend the team for their exceptional customer service today, as well as being very accomodating for my daughter who has a dairy allergy. They really went above and beyond to make it a such a pleasant experience.

Coffee and service was definitely not a Costa standard . Girl who served me was wearing headphones and made my coffee in take away cup even that I was drinking in and coffee wasn't hot enough. Cake for my daughter was served in bag aswell. Another girl had really bad attitude . She Was swearing and she looked really unhappy about something. They must have some issues with the orders or customers. I did not enjoy my experience There . I came on Sunday to have lovely afternoon coffee and cake with my little daughter but I felt really uncomfortable and didn't want my little girl to hear the bad language . We left pretty quickly .

Unfortunately this branch is getting worse. Some times there is a very limited choice of food and cakes. Today I ordered what I was told was a gingerbread muffin only to discover it was not, it in fact had raspberry inside.

Very nice coffee and cakes. Went there for a morning coffee with my wife today and the staff were very friendly and helpful.

Love this Costa so much! Fouz and Erin are absolutely amazing, providing the best customer service and a friendly smile every time I walk in. They both make the atmosphere of the shop so much more inviting, and the coffee is great too!

Place went down hill since Oscar and Anna are not there. Customer service is terrible, I wasn't allowed to go in and check if my husband was there,.and not allowed to sit and wait for him :( never in my life did I feel so unwelcome. Taking into account we used to go there a lot, now... No thanks. Shame they let so many good employees go

Staff are friendly the coffee shop is clean unfortunately one toilet is dirty with no paper the other has a broken lock which has been like this for several weeks.

Lovely staff who provide great customer service 👏

My second office🤣. Great staff that take their time to really make your coffee the way you want.

One of the best locations of costa I've visited. I always order a flatwhie .my thanks to Anna and Oskar for their professional work and greetings even during busy times .

Place has really gone downhill since Sara left. The amount of staff I've seen come and go in a few years shows it can't be a great store to work at. Been so disappointed the last times with the service. Unfriendly and unprofessional taking nearly 10 minutes to make a drink.

Very disappointed. 3mins before closing I was told they won't sell me a coffee and apparently it was allowed? Closing down before closing time? Really Costa? Very poor customer service!

Absolutely amazing people working here. I live away and ordered a drink and a muffin for my sister's birthday. Gave them a call to ask if they could add a happy birthday message. They have gone and above and beyond to make my sister feel special! They attached a lovely personalised message and even added a sweet treat from themselves! If you guys are reading this, just want you to know she is very happy and grateful 🙏🏻 best wishes!

Superb coffee with Excellent customer service.

Lovely place, I decided I needed a change of scenery for work and decided to pop into the local costas with a friend for breakfast, good service from the barristas, and I was happy with the table space which accommodated my food and also laptop space. I ordered my usual frostino with oat milk, Belgian cookie and a mozzarella and tomato pannini. Will be visiting on a regular basis rather then having to go bath road for costas

Excellent service and nearest costa since they left slough.

Great service from the lady I met there today really attentive and interactive. Considering it was almost 5pm, did not slip on service.

Disapointed as i could not c the board clearly and ask what the new christmas drinks were as i could not get the app up 2 c and ask . I had 2 ask the young ladys a few times what was on offer and i could not hear them very well y there not a list on the table and counter 4 u to read i dont no. Nearly walked out, i brought one in the end wont b back any time soon x

I’ve been coming to this costa for over 5 years now & I am a regular. The ladies I see atm are brilliant & friendly. A perfect start to a upcoming stressful day at work. Thank you Anna & Sarah you’re the best.

Ana was a great credit to costa , she went above and beyond while i had a rough day, my car broke down i took it to mecanic and went to Costa coffee, thisady provided me with a charger ,very nice coffe and made me feel home, i will definitely come back .. thank you ana 💓

Our coffee was overpriced and 95% ice and tasted rubbish.

These ladies deserve more than 5 stars! Such hard working and amazing people. Always greet me with a smile. Friendly to everyone. I have visited 6 times in the last two weeks and they are very patient and consistent. Thank you so much this is my little break away and relaxing place

Nicely clean and tidy, polite staff good service.

Only 50p the Mrs lives it keep it up

Very friendly service and a nice tasty coffee.

Really efficient service and in real-time, not sever time.

Great we can still buy a costa coffee . One of the main things to keep me going during 2nd lockdown. Well done Costa

A lovely lady served me today and I ordered a regular caramel latte and omg this is the best caramel latte I have ever had, just the perfect amount of caramel, so pleased 😊

Perfect Costa coffee standard. Shame that there is no branch open in Slough high street !!

Very nice food and drink and great customer service. Very nice place to go with family, friends, co-workers or just by yourself :)

Best coffee and very friendly stuff

Always great coffee. Nice treats too

Very nice place monika and kasia giving a good customer service all the way to the table...

Cosy place, good range of drinks. I like to go there every now and then!

This is my fav costa always make it nice

Well what can I say about this place and the staff there... from Manager Artur, Assistant Manager Sara, to Kacie they make my morning trips there on my way to work absolutely fantastic. From the welcoming into the shop, the banter that follows, even adapting to your own type of drink well it goes without saying the is by far the best stop off on any morning I’ve had. I would highly recommend any person stopping off here during the day as you’ll enjoy the experience! Keep up the great customer experience!

Bardzo dobra kawa i mila obsluga

Great place to pop into for a nice coffee

The service is brilliant, very polite staff, very clean and lovely hot chocolate

Good service and almost perfect coffee

Good location only coffee shop in this vicinity

I like your mini scarti oww.. In another words, superb... If only I had more time.. Wonderful staff excellent customer service. Likewise you should sell protein coffie. I like your mini cake and coffee.

I was there yesterday and I really recommend this place. Great, nice and smiling staff. Clean and pleasant place for afternoon coffee.

Nice and clean and friendly service

Nice cosy and very friendly staff. Ideal for coffee breaks be it business related or personal. Nice and quiet place.

I like this place. always quick and friendly service. Staff is willing to advise on different drinks.feel very relaxing there

Staff a bit hit and miss but generally a good little Costa.

Great customer service and the best coffee.

Awful.... bacon roll was nuked and burnt.

Very nice place with fab customer service..coffee is best anyways

I go to every weekend at costa 268 Farnham Road Slough SL1 4XL Staff and service are brilliant I recommend 5⭐️ This branch Very friendly and nice place to relax

I came into this Costa last weekend to buy some Coffee's. I was in a rush and admittedly I was acting very inpatient. There were two woman working behind the counter one shorter blonde lady (I think she was speaking Polish to another customer) serving and a brunette haired lady on the coffee machine (so sorry I couldn't read name tags) Rather than get defensive to my inpatient (and slightly rude) attitude and fight fire with fire, these ladies (particularly the blonde server) killed me with kindness, when it was my turn to be served they were so efficient, I think it is impossible not to like these two ladies even if you tried. I walked out smiling and so impressed with the way they handled me. Very good at their jobs!!! I don't feel you see service like this that often and Costa should be proud!

I find the staff a little rude and disinterested in her job . previous staff were more pleasant

Lovely service here and plenty of options for vegan drinks

Great place the best costa coffee in slough, very friendly staff nothing too much trouble, always please nt and welcoming, very nice atmosphere child friendly highly recommended g I go at least twice a week with my grand children and occasionally alone

Very clean , staff very polite and helpful

Lovely Teas and Coffees. Good service

Amazing staff no matter how busy they get. Very child friendly. Clean and organised. Couldnt recommend enough!

Very friendly staff. Always warm and welcoming.

Great branch, stones throw from my house, friendly staff

Amazing customer service and talented baristas. Great atmosphere

Lovely latte and welcoming staff.

one of the more quiter and cosier costa coffee places I've been to in my life very relaxed good coffee

Needed one on farnham road.. Staff is nice place not big but cool

Great coolers-Nice and cold.Hot chocolate is a great drink for winter.Fantastic staff.

Love coffee love Costa Coffee 😊

The manager here was being so rude and aggressive to the man serving me I was made to feel very uncomfortable. The man before me in the queue even felt the need to remind the manager that he was in a customer-facing role and had to control his anger!

Top 5 costa for me within m25 zone. Til date very mixed, calm warm cosy place

Looooove it! There is always free parking available and most of the staff are super friendly

Nice ambience and quick and friendly service

Nice coffee and company too☺ plus good service.

Lovely coffee and lovely servise !!!

Very efficient service here a more upmarket Costa very clean very friendly

Nice friendly staff,go in at least once a week. Clean and tidy.

Great place and a clean coffee shop.

Nice place for a quick coffee or a sit down staff need to clear the tables a bit quicker

Really well maintained, great beverages, friendly and knowledgeable staff. Glad it's my local branch

Very clean, super friendly staff

Excellent coffee professional customer service.