Marks & Spencer Cafe in East Lindsey

Our first visit to this M&S cafe and we were completely underwhelmed and disappointed. It was not busy but most of the tables were dirty and had not been cleared. Even the clear tables were sticky and covered in crumbs. Service was painfully slow. The staff were disinterested and continued to chat amongst themselves whilst serving. The crockery was not clean, the floor needed sweeping and the whole experience was unpleasant. Not what we expect from Marks & Spencer. Very sub-standard. Avoid!

Visited the cafe at mid. Only 6 other persons seated inside. One member of staff behind the counter totally uninterested and near the end of their shift because change over took place soon after. Very poor coffee latte served and many tables left with crockery. Even the clear tables looked as though they had not been cleaned. We had to clean our own table. Unfortunately we are used to poor standards in Skegness and Mablethorpe cafes but Marks and Spencer should be better than this

Quick stop into M&S cafe whilst grabbing shopping. What can i say. The place is clean. Tables well spaced and the coffee is great. Staff are lovely. Toilet facilities are at the back of the shop. Well maintained. Grab an M&S coffee if you're passing.

Wow how nice are the ladies serving in this cafe. Nothing was too much nothing was a hassle absolutely lovely ladies. My husband ordered a coffee but only drinks a small amount of said coffee the ladies had no trouble noticing and accommodating without us having to even say anything at all. First time defiently not the last just for that service I’ll make it our stop for coffee cake or maybe a light breakfast credit to you x

Didn't know this store was there. Popped in to purchase some nice M&S food and had a coffee in their cafe afterwards. Nice staff, nice and clean as you would expect from M&S.

Not the usual standard of an M&S café, but still ok. Service and food ok, it was just the actual café itself. It was a bit too much like a canteen.

I have been in this shop and cafe on several occasions and every time been met by very friendly staff. Great Flat White from the cafe and the lovely cakes on display are yum! I must say that since the opening of the store last November and I’ve been informed that the majority of the staff that M&S took on, most hadn’t had much retail experience so they had a lot to take in. Well Done to M&S for doing that, it worked and you have lovely, kind, compassionate staff..... Take a visit and enjoy the atmosphere, getting busier for Christmas. Great choice of foods on offer.....and different drinks for the Christmas table.....

It may have been a once off but half the few tables were set tight with decorative materials for trimming the shop,the entrance was too cluttered to get a pushchair through had we decidedto stay.The prices were ludicrous and very little choice other than one variety of soup or paninies and cakes.Staff more interested in their conversation than serving. Hence a long queue and only a few tables.Easily the worst M andS cafe I have been in anywhere.I will not bother to try it again

Quick cup of coffee. Very nice and helpful lady working solo in the cafe. All the tables were clean and tidy

A relatively new comer to the town, but much needed. The cafe is not very big but the snacks they serve are very nice indeed.

Very nice place to call for a nice coffee lovely scones. Very nice staff. Would recommend a visit for holiday makers.

they do great coffee and cakes before or after you do your shopping or just to sit with a friend and chat

Visited this cafe several times and had great coffee and eats pleasant surrounding and always busy.The place has a good name already and we would recommend it to all.

This Café is located within a new store which opened only a week ago, note the store is not within the Town Centre, its a five minute drive away on the grounds which use to be the home of the local football team. Our visit was a little after 2pm, no queue and four staff on the operation with about dozen customers in the dining area, service was good but the server was rather brash in their approach, get customers through so they could carry on talking amongst themselves. Tea and cake purchased, although most products were available, found a table, yes in the main the tables were found to clean and devoid of dirty crockery. For once the tea was actually hot as hot drinks should be, the lemon cake was moist and on this occasion worth the money. The downside, there is only a combined entrance/exit to the seating area so allowing shopping trolleys in, should be a no goer, one wheelchair customer had difficulty in getting through the gaps in the tables, the customer with the offending trolley, parked it adjacent to door from the kitchen area, so staff bringing food out had difficulty getting round the trolley, a serious safety hazard, whose to blame the customers for bringing in or the staff for saying nothing? These customers still thought they were in the right despite knocking in to the wheelchair customer trying to get their trolley out of the Café, this is an issue which needs to be addressed now before some innocent person is injured, the Café area is fairly compact, it should be a case of using common sense but some people only think of themselves and not others. Overall the operation was good hopefully they keep the standards high and not let things slide.