Marks and Spencer Cafe in Gedling

Really sad to see the demise of this once great centre. Now a self service restaurant and staff who don’t seem to have any customer service skills. The cappuccino lacked lustre and coffee! Peppermint tea had bits in and when returned we were told that these were to be expected as if we’d never seen one before. The Brie bacon and chutney ciabatta was dry with hardly any taste or Brie or chutney!!! The garden centre used to have great displays giving ideas for garden planning. All that’s gone and helpful staff appear to have been replaced with unenthusiastic people. The beautiful hedges have been removed - not sure why as you’re not going to be busy if you keep taking this approach. Really sad to see and I’ll be visiting other more personable centres in the area in future. Steer clear is my advice.

Went on the website tried to order it wouldnt accept the voucher so phoned up to ask for help was told the website needs altering the offer is no longer available, then ordered something else was told collection only so rude on the phone too wont be ordering there again anytime soon avoid at all costs

Excellent coffee. Friendly professional staff. It was Easter Sunday, and they offered a free pastry to customers towards the end of the afternoon service. Nice touch and impressive to see that the staff and company were trying to cut back on food wastage.

I would actually like to order there but according to the Domino's app the store is closed, possibly permanently.