Marks and Spencer Cafe in Gedling

We called in around late lunch on a weekend, only two staff working and a very long queue. Eventually getting served we were told they had run out of jacket potatoes and one of the soups we wanted, so I opted for a toastie, my friend chose a different soup and my other friend chose a sandwich. We all ordered coffee. When it finally arrived we went to find a table, only to find the place in a right state. There were two tables 'available', if you call them 'available' when clearly all the other customers had cleared their tables onto these last two tables, they were stacked high with crockery other people had moved from other tables to make space. We then had to clear a significant amount of crockery, cutlery and waste food from the table before we could sit down. My friends soup was yet to arrive, we had all finished by the time it did arrive, so we sat and watched him eat, which is never ideal. Very disappointing considering it was an M&S and priced accordingly.