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3,50

Based on 692 opinions finded in 1 websites

3.5Ambience3.0Cuisine3.5Price3.5Service
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Nº 1160 in 1489 in County Durham

Nº 215 of 254 British in County Durham

CUSTOMERS TALK ABOUT DISHES WITH..currymustcookedpiecheesepaysaladharechickensteakpizzagarlicladyfishonion
Score
OpinionsNoteTripAdvisor6923.5

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We received great service today, lovely staff and friendly manager. Our food was served hot, came out quickly and everyone enjoyed it. Will definitely return!

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Jaimie B . 2024-08-18

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Lovely atmosphere, friendly staff and great food! Despite having quite a lot of menu items missing on our visit yesterday staff were unbelievably apologetic and helpful, working with whatever they had our food came out delightful! Slightly disappointed with the lack of steaks but impossible to place blame on the lovely bar/floor staff nothing what too much of a bother! Will definitely be back!

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Michelle J . 2024-08-18

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Staff were first of all very polite and friendly,food not so good,got a mixed grill,staff asked how i wanted my steak cooked,i said medium,steak was overdone,havent eaten carpet before but am sure this steak was a piece of carpet!!! Chips were scrappy and overdone,literally no potato inside! Half a tomato with the pith left in,cold, one sde of the gammon steak was grill burnt and tasted charcoaled,once again staff were attentive,food diabolical.

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Peter B . 2024-08-17

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Lewis was very friendly on my visit to the March Hare food was tasty and a real nice atmosphere to the pub, great addition with new tv

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Jack B . 2024-08-14

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We came in for a friends birthday staff were so welcoming but there was one individual who really stood out to us, as we decided our food we asked the lady if it was table service and she informed us it was bar service now, but she still came out of her way to take our order on this occasion, the food was cooked perfectly and everyone was happy! We will definitely be returning in the future! 8 very happy customers, I think she said her name was Rebecca? But I can’t remember she is a credit to the company and you should be very happy with the service we received on our visit.

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Pam T . 2024-07-28

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Had Sunday Dinner at the March Hare yesterday. The food was lovely and the service was brilliant. Louise our waitress was excellent and we will definitely be going back for another meal there soon.

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Peter_777_H . 2023-11-27

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Steak was amazing and good selection off food to choose from. Nice friendly staff nice friendly atmosphere

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Claire M . 2023-11-25

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We came for a large family meal and as expected the food and service was amazing as usual, will definitely return, thank you!

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Amy F . 2023-11-24

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Every time we visit the March Hare we have a lovely time, food is really tasty, great selection of drinks & all the staff are friendly & helpful. Fantastic atmosphere, what a great team they are.

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Michelle P . 2023-11-24

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Great service as always. Josh was an amazing waiter. Nothing was too much effort. Made us feel a valued customer. Food was gorgeous. Thank you.

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Katherine P . 2023-11-15

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Amazing service as always.. Lyndsey even remembers our favourite food and drink. Quick service. Foods great. Great atmosphere and staff are friendly and helpful. Gold star from me.

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Kobi D . 2023-11-14

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Fantastic service from Louise (Mini Cheddar ) Really brightened up our day . Food was amazing and we love the new decor . Very friendly welcome as we entered from chap behind the bar and was made to feel very welcome 🤗

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Debra W . 2023-10-14

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Ryan was our waiter and was excellent and gave us brilliant service, food was perfectly cooked and we all enjoyed our meal and atmosphere. Thank you

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leiacook91 . 2023-09-02

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Great food really enjoyed it scampi was nice and so was the steak will be back again 😊 as always, waiter was very nice and warming and made us laugh hope to see you again Louise

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Shelby G . 2023-08-25

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Great food and we had a fantastic waitress serving us named Louise, food arrived promptly and was hot and cooked to our liking, would definitely go again, only downside was that Marston's have changed their policy for blue light card holders, instead of getting money off the whole order that I paid for I only received it off my own meal, so paid for my family's meal then had to pay for mine Seperate and they added the discount for that one meal, the waitress was very apologetic about this and was great with us though, overall very nice meal.

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Linzi K . 2023-08-25

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Lovely food and very pleasant atmosphere. The waitress Louise was very pleasant and made sure we were well looked after.

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Maggie H . 2023-08-20

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Brilliant service very friendly and polite food was really good and good priced will be back again thanks for making me feel welcome

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Stephen C . 2023-08-20

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Lovely people very helpful and amazing food Kids always love coming to eat Will definitely be coming back

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Mathew B . 2023-08-20

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staff were very helpful especially louise, the problem is only 2 items were actually vegan or vegetatian, the other items marked with v or ve with a star are not due to being cooked with none vegan or veggie food, i find this very misleading as it is only highlighted in the really small print at the back of the menu, the venue is advertised as vegan and vegetarian friendly and is NOT this is a blatent misrepresentation.

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garry b . 2023-08-19

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Great food and catered very well for my gluten free diet with an ultimate spicy beef burger and fries. Staff are very friendly especially Louise our server who kept us entertained.

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lorraine w . 2023-08-12

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Great service from Louise here. The manager Craig is star quality. Nothing is too much trouble from all of the staff . We would fully recommend the steak night which has good value. Mention also for Lyndsey, Claire and Ryan who are always so welcoming.

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Colin H . 2023-08-11

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I enjoyed it and I would recommend u to family and friend I would come all the time staff are polite

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Hayley W . 2023-08-04

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Really enjoyed our lunch today. First time visiting. Waitress came to ask for our drinks very quickly. Ordered and paid for the food with the airport. QR code. Food came very quickly. Salad was beautiful. One of the best salads I’ve had in any pub. Scampi very tasty. Waitresses very attentive. Will definitely come again

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Barbara W . 2023-07-21

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Very good service quick and efficient. staff went above and beyond and there was nothing they could not do

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Stephen C . 2023-07-14

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Lovely meal with very tasty food. We had great service from all staff members but Ryan was exceptional, he is a credit to the team. A very nice evening for all of us, thank you and keep up the good work ☺️

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itsnotallaboutthesun . 2023-07-14

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Absolutely loved our visit to The March Hare, the food was delicious and the staff very professional snd friendly. The Sunday roast was delicious and the portion size very generous. We will definitely be back. Thank you

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happydayz1973 . 2023-07-12

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The March Hare is a great pub/restaurant. It has nice friendly staff & lovely food & drinks. It has a good atmosphere & the beer garden is good too.

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Michelle P . 2023-06-26

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Lovely night with family..quick service and great food..lovely friendly staff. Takes dogs too so we will definitely be back.

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2122clairee . 2023-06-26

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Excellent atmosphere, beautiful food. Great service from ryan! It was a lovely night overall. Will definitely be coming again.

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leona m . 2023-06-11

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Fantastic staff and fantastic pizza. We went as a group of friends and had a brilliant time. I would highly recommend the March Hare

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happydayz1973 . 2023-06-10

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Speedy service and food was amazing as always :) will definitely be returning again very soon for more yummy food

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Kirstyfb . 2023-04-01

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Fabulous pub/restaurant with such great staff. Made our visit amazing from start to finish… Thank you to everyone for making it so special 😊

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happydayz1973 . 2023-03-24

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Excellent pub grub! Excellent service, friendly and extremely helpful staff. The pub is clean, friendly and welcoming. We will definitely be visiting again

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FocusontheNE . 2023-01-19

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We booked very much at last minute, and the staff kindly fitted us in. Christmas Day was not rushed, staff were helpful and friendly, food was good, service was good. Thanks to all for a good day.

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Derek C . 2022-12-26

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Lovely place our go to restaurant, always friendly staff food is amazing everytime we come. Kids love it there favourite food is from here

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emma892022 . 2022-11-04

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Came here after visiting raby castle tonight with My partner, My daughter & her partner & my 3 young children, Was lovely to walk in a pub & see such happy & smiley staff, We had never been to this pub before so wasn't sure...

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shellj885 . 2022-10-30

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Reserved a table for family of 7. Shown to table quickly and drinks order taken quickly. Server was very friendly and made sure all orders were correct. Food came fairly quickly. We all ordered different meals and everyone’s was up to a high standard. A...

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juliemac2022 . 2022-10-02

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Went for a meal with parents and both my parents were reading some paperwork I'd taken along and we were clearly not looking at the menus and we were asked 3 times within a minute if we were ready to order constantly interrupting us. So...

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bevi4500 . 2022-09-15

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We popped in to the march hare as it was a while since our last visit. The service was great (all table service). The meals were lovely (especially the carvery) but the starters were a little small for the price. Otherwise very clean and friendly.

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W7009NUheleng . 2022-09-02

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Fantastic service and food was beautiful, less than 15 minutes wait time, highly recommended to anyone

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kateS3815VJ . 2022-08-20

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Amazing little place, hidden away in bishop. Lovely and friendly staff. Clean and welcoming place. Food is amazing, especially them mozzarella dough balls! They were delightful and we would even just pop back and have them with a drink while out shopping. Amazing quality and...

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bchurch2022 . 2022-08-04

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As regular customers, we are aware there is a new policy to allow dogs. However, we feel this is o.k. If restricted to a designated area. To see owners feeding their dog from their plate I find disgusting. It is very off putting when eating...

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T5174BQlindab . 2022-07-29

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We booked for 16 bikers for an evening meal the waitress Louise was fantastic nothing was too much trouble she remembered everyone’s order and smiled and joked with us all the way through. The food was lovely nachos with chilli an apple crumble but Louise...

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illil . 2022-07-17

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Booked in as a table of 16 and had Louise looking after us for the evening, she is absolutely the best of the best. The food was spot on, beautifully cooked and reasonably priced.

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karensQ363XU . 2022-07-17

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Worst meal in a long long time,rubbish at best,and shame on the chef????who sent that rubbish out including cardboard black eyed chips,zero is my score.

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deancN6131CF . 2022-06-06

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Great food, reasonably priced, not overly busy, we were served by a lovely and cheerful lady by the name of Louise (mini chedder)

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Gary S . 2022-05-28

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Absolutely disgusting prices for the quality. £15+ for most main meals, even simple things like scampi and chips, sausage and mash. Misguided 2 for 1 offer, which isnt always suitable. Unless you get that your are looking at £15+ per meal and the quality is...

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Becky1265 . 2022-05-24

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What a brilliant and friendly pub … staff are amazing … we are regulars here … usually about twice a week & want to especially commend Amy who we’ve known as part of the March Hare for the years that we’ve been visiting . Thankyou...

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Go28841707046 . 2022-05-02

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Food was fantastic and cooked perfectly and our waitress Louise went above and beyond making our trip well worth it! 10/10

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Mflatman97 . 2022-04-03

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Me and my partner went today and met a lady called Beth (i believe she was the manager) she helped me and my partner through the menu as we are fussy eaters and she couldn't of been more helpful

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chriscD6341MN . 2022-02-21

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Having decided to have cooked breakfast on Sunday morning before attending an afternoon function,we arrived wet ,stressed and with children,having been disappointed elsewhere. The lovely friendly lady couldn't have been more helpful and we enjoyed a passable indeed quite enjoyable meal. Thankyou.

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oldmother . 2022-02-14

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Came in with my wife and 10yr old daughter was greated straight away with a smile from a pleasant young lady called Natalie, she served us all night and was very friendly and outgoing our daughter loved her, top rated team member who deserves a...

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Adcock882 . 2022-02-13

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I came in for a bite to eat with my friends to be greeted by outstanding staff, all with amazing service! There was one lady who I believe was named April who went above and beyond to ensure that everything was spot on for us...

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ellisw1202 . 2022-01-07

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We weren’t expecting too much from a pub chain restaurant on a retail park are. We were wrong and very impressed with the restaurant. The restaurant itself was well presented and clean. The staff were excellent in particular the barman / waiter friendly and very...

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Bennettbrian . 2022-01-07

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Greeted by the manager saying please expect a delay as we are short staffed due to Covid. We have looked forward to this all year but what a shambles. Three times the turkey dinner was sent back cold but still came back cold. Eventually managed...

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chrissG5555KY . 2021-12-25

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Great meeting place and enjoyed the atmosphere but the food was only moderate. We all played a game of bingo then waited AND WAITED FOR OUR FOOD. We were the first to arrive and the last to be served.Meal…. Poor. The spouts were only just...

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Wilks36 . 2021-12-21

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Called tonight 6th Dec had a great cowboy burger with extra onion rings. Great food and a great service by Lyndsey.. can’t wait to go back..

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craigh01041969 . 2021-12-06

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This used to be my favourite place, convenient location right on the doorstep, friendly staff and although the prices are vastly inflated to offer two mains for the price of one, when the food was good it was great value.  However, we waited 20 minutes...

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Eating4Don . 2021-11-17

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I recently visited with my partner and 4 year old son, I can not stress enough how amazing the staff and service was! Now anyone with kids will know eating out can be stressful with a restless child, our server went above and beyond to...

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meganmV6551NZ . 2021-11-17

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Visited with family, food was lovely, service great and Manager Beth made sure our night was fab, thank you

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elizabethtK7290AM . 2021-11-16

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We used to eat here regularly before the pandemic but stopped when the food quality deteriorated. We saw it had been taken over by Beth so decided to give it a try for Sunday lunch. What a difference, excellent prompt service and arrived shortly after...

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198suee . 2021-11-07

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Food was great. Staff very helpful and polite. Will definitely be returning. The place had a great feel to it, lovely atmosphere.

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gazd759 . 2021-11-07

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We waited over 40 minutes for food to arrive. I only find this acceptable if informed when ordering. Meals were at best tepid and Yorkshire puddings burnt. No one asked if the meals were ok which is common in most pubs. Took most of my...

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Geordielass55 . 2021-11-02

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Recently called in before going to watch football at nearby Heritage Park. It had a nice warm and welcome feel to the place and staff were really personable and friendly. Only intended having a pre-match drink, but ended up returning after the game for another...

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Phil V . 2021-10-30

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Received great service from Louise and Beth, both food and drinks were very tasty, great atmosphere.

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Jimmyshaw42 . 2021-10-24

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Lots of Vegan and veggie food and a great team of staff that go above and beyond to make your experience good. It’s no fuss and great pub food. Kept the kitchen open for us to order. Excellent thank you 🙏

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itsnotallaboutthesun . 2021-10-16

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When my partners son told me about their “incredible mixed grille at a decent price” I was quite excited in partaking in the culinary delights. Didn’t take long to quell my excitement, it seems after the corona virus they’ve decided to pass on the loss...

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BigDaves15 . 2021-10-12

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Sadly I've got to say what a huge disappointment no wonder the pub was empty. The food was awful and certainly not worth even the Two for One Deal. I had steak pie and the meat was so chewy, I had already complained about the...

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O4922PDallisonw . 2021-10-12

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Excellent service and so friendly even for the dog, excitement food with quick service for drinks and food. The dog was welcome very early and water was provided straight away. Great staff and landlady was very attentive

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anthonyf797 . 2021-10-02

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Fantastic 2 for 1 deals. And my steak was cooked perfectly a beautiful cut of meat! Would highly recommend! Have visited here every time we go to the caravan. Lovely friendly staff who couldn’t do more for you. Thank you as always guys!

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Grayj93 . 2021-09-20

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My husband & I visited twice last week whilst on holiday. To say that we are shocked by the bad reviews is an understatement. We know the Marstons chain very well and this restaurant was definitely up to their usual high standards. Service from Beth...

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MrsAlisonB . 2021-09-19

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Chose to eat at The March Hare during our short stay in Bishop Auckland. Service was OK but the food and drink was terrible. My pint of Marston’s Pedigree was well past its best and tasted really bad. Also, my Rump Steak was really tough....

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Namrtd . 2021-09-06

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Called in here Lady on seating us was an absolute Gem very friendly professional sorry didn’t get her name shame to say mid 30s curly hair called you sir /Madam Outstanding customer service.. However very poor else where ordered a Pizza deal after 15 Mins...

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Titanic3742 . 2021-08-02

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Benn here a few times and always fantastic. Had the mozzarella dough balls and they were beautiful followed by the pizza and as usual was gorgeous. all homemade and you can certainly tell. Will keep coming back as me and my daughter love it

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HelenBinks1981 . 2021-07-16

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‘Two for one’ on a menu where fish and chips are close to £20 for one portion. Poor vegetarian options and drinks were warm. Way better pubs locally, especially for food.

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Jet43609429055 . 2021-07-12

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Yes all main meals are 2 for 1 but all main meals are priced at double what they would be priced at anywhere else. So it’s really all smoke and mirrors, a magicians trick. Let me tell you this, there cannot be another pub anywhere...

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98PeterB . 2021-07-11

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While in the garden with our two small quiet dogs and a friend. It began to rain. We had umbrellas, there was no sheltered area outside. Then it began to hail. We asked to come inside but was refused because of the dogs. Two of...

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Melonballsey . 2021-07-07

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A nice local with an extensive menu with special offers and a wide choice of drinks. the staff are friendly, but there seems to be a lack of them at busy times... However, they are friendly, polite and accommodating to customers needs. The 2 for...

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DazG2076 . 2021-06-21

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Had a terrible experience here with family and friends, food took over an hour to come out and was all wrong staff was all over the place will not be visiting again

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murdanator1 . 2021-05-22

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nicola can not paint toe nails, i was very disappointed with the results of my toes as she told me she was professional and was not, there was mess all over

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le0namaem . 2021-02-06

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How dare you treat people like this?! So, claim there’s a 2 for 1 offer but inflate the prices of each meal so that in the end you’re actually charging us far more than most pubs are without a 2 for 1 offer? Do you...

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ashton_7764 . 2020-10-25

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Called in when passing for the first time First impressions were very expensive however with a 2-4-1 offer reasonable Service was good with plenty of Covid provisions put in place. Ordered two Rid Eye steaks for £21.25 The quality and quantity were good Got a...

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F4225RPmikem . 2020-10-12

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Food has gone up in price a lot since covid and portions have been reduced very overpriced and sub standard felt like sending it back wont be going again.

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darrenrI794WI . 2020-10-09

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Me and the girls fancied a catch up before our friend had her baby and chose the March Hare as was cheap enough! However, there were 5 of us but we agreed to split the bill equally. Our drinks orders were taken quickly and came...

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sophier9476 . 2020-09-16

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This was a really enjoyable meal with friends only to be enhanced by our waitress Louise (mini cheddar) the most friendly server I’ve ever met, she’s like a real life frenchy from Greece 😁

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Weekendcrew . 2020-09-12

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We both had a curry meal. Quite tasty but not the best. From the microwave. Staff are lovely. Cheap and cheerful. Won't rush back.

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Hubter27 . 2020-09-02

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We have been visiting The March Hare since it opened probably about 8 years ago. Always had nice meals and have had happy times there. We regularly visit there due to their Gluten Free Menu as my son has Celiac disease and becomes incredibly ill when he eats gluten.We visited the pub on Thursday 13th August, first time since lockdown. It was lovely to see the staff who know us well, but we checked the gluten free procedures before ordering - as we always do.We ordered and enjoyed our meals, then enquired about gluten free desserts. After checking with the kitchen we were offered a Rhubarb and Ginger sponge. I checked again that it was gluten free as I have never seen it on the menu. They confirmed it was. The dessert arrives and before eating it, we checked one more time that it was gluten free because it just didn't look like it was. We were assured it was definitely gluten free. My son enjoyed it so much!!However 20 minute later he was very ill which continued into the night. I took a day off work the following day as he was too poorly to be left.I emailed the pub immediately to let them know. The manageress from the pub called me back and explained the dessert was not gluten free it was vegan. She was concerned, however didnt actually apologise. She advised that head office were dealing with it. To date I haven't heard anything further. No apology for my son, no feedback and no offer of any compensation. I am utterly appalled at their lack of concern and total disregard of customers with allergies. I have since emailed Marstons again, and still no response. I am considering taking this matter further, but am unsure who to report it to.

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DebbieL2385 . 2020-09-02

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When I had sat at my table I was approached by a lovely lady named Louise she was happy and cheerful. She was very welcoming and had brilliant customer service.

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tommymW9138KN . 2020-08-29

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Louise approached our table and made us feel very welcome and she was very lively and could have a joke while doing her job great costumer service.

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Boxy2002 . 2020-08-29

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Louise the waitress approached us at our table and made us feel very welcome, she was lively and gave great customer service. She also had a laugh with us aswell as well as remaining professional.

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O4101OKbethk . 2020-08-29

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When arrived and seated we were approached by a waitress Named Louise who was very polite and smiling! She made us feel very welcome and comfortable, great customer service and even had a laugh with us while remaining professional.

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callievictorian . 2020-08-29

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Meals were of a mixed standard. Mine was good, although expensive for what it was.Other members of the group I was in either liked or were disappointed in their meals some describing them as a 'boil in the bag' experience. This mixed reaction lost this eatery a star....It was 'cheap eats' standard at mid-range prices.

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knowyourvole . 2020-08-29

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Visited for lunch. No lite bites just full meals. Very expensive but thankfully we have the help out eat out deal. £25 lasagne, £15 gammon and chips, £20 steak. Service took forever, meals were nice . At these prices we wouldn’t visit again

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Reilly-Family3 . 2020-08-26

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A good vegan menu and food was delicious, if a little on the pricy side for what is usually a cheap eat. I’m guessing the pandemic is to blame but the food and service was great! Our server was excellent, we had three child with additional needs with us and nothing was too much for her. Overall a very pleasant visit - thank you

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FoodPenguin . 2020-08-08

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Visited Bishop Auckland for the weekend to see family. They took contact details on arrival. We were then shown to our table the whole area had arrows on the floor to show which way to go. There was a way in and separate way out. It was reassuring that they keep customers safe. The service we received was spot on. As it’s a buy one get one free on main courses it makes the food price reasonable. Six of us could not fault the quality of the food. Will return next time I visit

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Davets . 2020-07-27

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Yet another example of ridiculous pricing during this pandemic. We live locally so frequented this pub often and found prices reasonable, staff polite, service polite .However since the reopening the prices have rocketed! A simple burger at around £15! Pizzas at around the same price. Yes they do 2 for 1 on mains but even so we went and 2 mains with a starter plus garlic bread, pint of lager, coke and j2o over £32!It seems places like this think it is right to overcharge to claw back the money lost during lockdown. I suggest they take a leaf from other retail venues who have not increased prices and often offer great deals at sale prices to drive custom. We won't be going back until marstons get realistic with their pricing. On the plus side the staff are polite and the place clean but please go easy on the garlic butter on the garlic bread. I want to eat it not swim in it! The staff kept this at 3 stars otherwise it would have been 1.

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mikegdurham . 2020-07-17

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Another visit to this great value for money pub restaurant. Clean and airy.Full menu. Tasty food. Quite a lot for vegetarians too which was good for one of our party. Helpful, friendy staff.The only down side was the wait between courses.Play area outside for kids.An under 5 play area inside.Large car park.

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C6619LLrobw . 2020-03-12

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First time me and my friend went to March Hare Pub. Staffs was friendly especially Nicola who looked after us. The food was lovely. We cannot fault the food. Dessert was yummy. We will be back again one day.

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pamrH1051BL . 2020-03-10

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Lovely restaurant haven’t been here in a good few years. Cheap and cheerful. The plant based burger is bang on 100% I thoroughly enjoyed it. My partner ordered leek and potato soup which was microwaved which isn’t a problem it’s a cheap but but stir it before serving cause he had a few mouthfuls and it was luke warm and then burned his mouth out and also there was no butter cause they put it on a warm plate and it melted all over the place, he also got chicken tikka which he said was lovely. Also his mam asked for a gluten free menu which was given and she got lovely food off there. She is celiac and she enjoyed her food. What we paid for was lovely and honestly the service was great just stir the soup before serving and I would have given 5 stars it was just what we needed.Thankyou

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Philippa2209 . 2020-03-03

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Not sure what’s going on but it need sorting ..... over the years I’ve put thousands over the bar in this place , it’s was never the best place in the world but more “ you gets what you pay for” .... convenience let’s say ... which I was happy to accept. Tonight was the third night on the trot it was crap and I’ve had enough . Peroni was as flat as a witches t*t , which I mentioned to at least 5 staff and was met with a grimace every time. The two spots out of five are for the garlic bread believes it or not which was lovely . Staff ain’t bothered, management ain’t bothered , so why should I be ? I’ll try somewhere else , sorry Jan, I won’t be back till I hear better vibes ...

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tonguewizard . 2020-02-22

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