Manor Mangal in Hillingdon

I’ve been going to this restaurant for a while now and every time I order from there something missing or the wrong order but I never said anything as I’m not that type of guy plus the customer service is horrible but today they made me very angry as I had a very long day at work plus I was fasting and when I called to place a order the guy he was rude and he said I can’t make your order as we are busy, I was like what you know me I’m a regular customer and I come to you every day plus you know me I’m fasting why can’t you take my order he said you know what we don’t have what you looking for and he hung up on me

food was cold and I've got missing items

Hickup with delivery driver over miscommunication but the restaurant resolved it and we did get our food eventually and it was worth the wait.

Lovely food have ordered a few items each time has been 10/10 thank you

Food was a little cold, one portion of chips were missing and we asked restaurant to serve sauce on the side not over the kebab and they didn’t do this.

Service is terrible. Rude staff , and salad was brown and horrible do not order from here .food order was all messed up, I had different ingredients with different kebabs which I didn’t order , I also had 4 items missing from my order and all I got when contacting them was sorry were very busy . Thats not really good for business when I spent a lot of money on the order , whether your busy or not you shouldn’t be getting customers orders wrong . Unfortunately I will not be ordering from manor mangol again and will use the kebab shop opposite . Much better service

Food order was completly wrong and missing items. Called the resturant for the man to be rude and basicly laugh and say what can i do

Received my takeaway order. Wrong missing food and items. Man who answered the phone was rude and did at one point laugh. Do not waste your time ordering from here there are many other kebab shops which do not get food wrong. This was the second time this has happened now!

Ordered falafels for £11.95. 4 falafels and nothing more arrived, absolutely shocking. Have ordered so many times before and the portion sizes and quality are terrible. Avoid at all costs

Ordered a mixed doner wrap only got a meat doner wrap

Always lovely food, staff are amazing. Such a great place for a relaxing enjoyable meal. Been returning since they opened a number of years ago

you never delivered it , i had to go get it after waiting a hour but mangal manor was amazing

Food was just alright. Lamb doner wasn’t great

Wow what a great find and the lamb kebab was out of this world.. So first thing first, they have an app you can download so can order on the app or you are welcome to call them or Deliveroo are on their list of restaurants. The staff are really helpful, the menu is varied and nothing is too much trouble. We had to wait around 15 mins for our food as we ordered at the door but honesty it was so worth the wait. Kebabs come as standard with salad and rice which is lovely plus they provided some Turkish bread, pitta and sauce. We are absolutely delighted with the quality, value and taste of our dinner. Can’t recommend enough.

Beautiful fresh food every time we visit. Chicken wings are amazing. Staff friendly. Fast service. Overall great place to eat. Thank you!

restaurant food was amazing so tasty and succulent the starters were lovely with bread dips then we had the chicken with sheesh kebab rice salads truly was delicious with Turkish tea and desert was spot on

Very delicious food and staff r very friendly i love this place recommed everyone

I did eat from here couple of times and always they done good job , nice food , recommend this place

Best kebab place in the area. Defo recommend. Service 10/10.

We had a delivery for the first time the other day and was pleasantly surprised. Mixed grill plate was so good, and as we don’t eat bread, we were sent a generous amount of chicken doner kebab and salad. My fav was lamb shish and chicken doner. So tasty! Much appreciated. Will definitely be ordering again.

The place is amazing for a perfect family dinner. Excellent customers service and the most delicious food. 💯 % coming back. Deserving 5 stars feedback. Thank you

Ordered delivery and was very disappointed with their portion and taste. There are much better Turkish restaurants.

Still one of the best kebab place in Ruislip after all these years!

So so food if I’m honest. It wasn’t that tasty, although the staff are very friendly.

Great kebab shop. We went in and ordered doner kebab. Amazing portions. Good decent kebab as you expect. The staff/ customer service were really friendly.

Been to Mangals many times, and this week was just as excellent as the others be it takeaway or eat in. We all, the family, said how fresh the salad was, and how tender the lamb in the shish was. It was busy so allow a little patience. I can't rate it highly enough. The best kebabs for miles. Parking is free outside after 6.30 and all day Sundays. If not try the car park behind Wetherspoons.

We tried a takeaway from Manor Mangal for the first time, and we were pleasantly surprised by how carefully the food was packed, ensuring it stayed intact during delivery. The mixed grill was bursting with flavours and we could taste the meat quality was good. The variety in the cold meze exceeded our expectations, and everything tasted fresh. We'll certainly be ordering from here again and recommending it to others.

If you want to waste your money, this is the place. It's so expensive for nothing. We ordered a, starter with 5 wings which was only made of 2 wings broken into 5 pieces £4.95, lamb shish wrap that was £9 and added with the meal.. Who knows how the bill turned into £20.🙄🙄 Lady was with loose hair hanging in the kitchen, serving food. Toilet was literally disgusting. It was quiet how come it could not have been washed. Very disappointed with everything

Great doner wrap but the chips are the best. The wrap was excellent value for money. Would get it again.

Okayish food but good packaging

It's a second time when I come here. Good quality. Staff friendly !

half hour late from original delivery time and the meat was cold and chips luke warm at best.

Food was 40 minutes late. Ordered 2 chilli sauces, not in bag. Other than that food was great. Shame really.

Kebabs not like they used to be, I think recipe has changed? Change back pls, this was best kebab shop in area!

Ordered mixed donar meal. Lamb was good but was unable to eat the chicken as it was very hard and tasted off. I don't think I will be ordering from here again!

Had a lamb doner kebab from there and gotta say its the tastiest kebab ive ever had.... thinly sliced, moist and fresh. Service with a smile..... will be my regular now.

Delicious food. Friendly staff. Suitable for family gathering

Wonderful place must visit. Best lamb I have tasted. Recommended

Very nice food and fast service! It is one of the nicer place where to take take away food on the Manor high street, prices quite competitive and portion very generous, we took a portion for 2 (paied approximately 30£) and we eat 2 days with it. Meat cooked really nice, tender and with a lot of flavour the rice it makes the difference, really tasty and much appreciated wven from my 2 years old daughter. Definatly a place i would advice to everyone!

Lovely kebabs highly recommended

Hidden treasure in Ruislip Manor. Went here for dinner for my daughters birthday, The service was Wow, very attentive, good staff. The food we ordered was the mixed grill plater, and the food was just cooked to perfection. Everyone was so happy with the meal. Unfortunately, we didn't take any pictures. We just dived in and devoured this meal. Thank you for your service.

Hated chips and very little chillie

They sale chips for £2.50 In the box you get abut 20 to 25 pieces of chips That’s madness 10p per pieces

Not all kebab shops are made equal. This is a very good one - reliably good. Portions are heartily big, taste and quality are also right up there. What I especially like about Manor Mangal is that they also have the fantastic lamb stews. The menu is varied and it's all good! A reliable and easy recommendation.

Food was delivered on time and hot, but the driver was unable to acknowledge the delivery on his app, so was unable to be paid.

Fantastic fresh mezes & absolutely juicy grills, freshly made to order. Owner is leading the team from front, energetic, great sense of humour & so hands on. Team is equally good. Our 13 year old loved his wrap, we shared a big platter loaded with chicken & lamb grills, rice. Served with hummus, pita & salad. We will be back very soon.

Great kebabs love their chicken wraps

Id give it 3.5 Its a good option, but the portions felt tight. It looked great until the top layer of meats showed crispy crutons of bread. Its a good stable option. Nothing was tasteless or offensive and the staff were polite, but nothing stood out. And for what was paid there is a lot of competition.

This place is your authentic Turksih cuisine that you could take your mates and have a Rakı Balık ie. RAKI with fish and great food and atmosphere. I have known the owners for so long and wouldn't change them for the world. Everything is fresh, service is great and prices are affordable. So you must try this place. Much love and thank you guys Ozge 😊 x x x

This is the first time I have had a poor kebab and I have ordered quite regularly from here. The Doner meat was burnt and dry and just tiny bits like it was the scraps. Even the pitta bread by stale, it was inedible

Kebabs are not nice at all. Ask for fresh meat and they give you old meat that’s Been sitting in the pot for hours. Service is awful. Lady is miserable and rude. AVOID!!!

Terrible gave me about 4 chips,

Just been for family birtday thought we get chips two regular the owner asked I said yes pls. I then asked how much for chicken donner meat on top he said £10.0, I said ok He then gave one small portion of chips one medium chips with donner meat only on the medium chips unbelievable, such a shame I have ordered take always before & eaten in a few times Don’t think I will bover any more

Chicken doner kebab was absolutely out of this world. Super fresh and flavorful, the pita was incredible and it couldn’t have been better.

Fantastic food as usual. Had a portion of Hallumi missing though.

Chicken casserole was absolutely delicious.

My daughter wanted garlic mayo in her halloumi wrap and it’s covered in chilli

Joke as a restaurant or takeaway 🤔 shish kebab

Overpriced, a chicken shish kebab costs £14! The hummus is very small portion, comes with 4 small pieces of bread.

A magical evening ended in the most spectacular way as we enjoyed the very best of top doner cuisine . A sumptuous feast. Turkish delight. I was well and truly mangled by the time I left. Shish.

Ordered a big order for a family get together and it was a massive failure. Food arrived cold, we were missing 4 portions of chips and a mixed Doner kebab. When we phoned he accepted he made a mistake on the chips but not the kebab. Ordered a few times before this occasion but won’t be again. Portions are not worth the price tag either. A lot better kebab shops in the area, use those. Trust me! Don’t even take the chance.

Horrible restaurant. Probably the worst food I have eaten. Please steer clear of this shoddy place.

Food arrived late it was cold and food was loose in the bag.

Awful food and service. Paid £18 and got a couple of onion rings, a ton of hummusand a falafel with some lettuce thrown on top. Called to ask for them to send something decent, dude told me to call deliveroo.

Regular customer, not had the same experience as some other reveiwers. Good food & good service, what more would you want.

Meat was dry and curled , was i’ll the next day after eating disappointed as have previously used a lot and never had any problems

I think it’s unacceptable to charge an extra £4 for a can of drink and the smallest portion oh chips they were not even enough for a child

We ordered from here and nlt only did we have missing food, it was awful quality. The cold next looked like sick as the dips spread in transit. Do not buy from here as the quality is awful for the money. We feel ripped off. Spoke to manager and they couldn’t resend another, just nlt ok as we have dinner guests and I won’t be servicing this. Don’t waste your money!

Bad quality, kebab dry, no taste ! And expensive !

Good food and friendly staff, they really make you feel welcomed

Mouldy bun sent to me via delivery

No salad burgers contained remnants of salad put in and taken out. Large donner wrap was a medium.

Gritty kebab meat, poor customer service. Plenty better places for a kebab, German kebab is great. Avoid Manor Mangal like the Plague. I promise you will be DISSAPOINTED

I asked for no salad on two kebabs n they both came with salad so they couldn’t eat them as they are allergic to tomatos

Great service. Easy to order. Kept informed of delivery. Great food

Absolutely BEST chicken kebab I’ve tried in London!!!! And I’ve tried quite a lot kebabs in London. A bit pricey but once you take a bite you know what you paid for. If you’re in the area definitely check it out!

Lovely chops... nice portion size. The staff was polite and always smiling. Nice clean small place but reasonably priced. Will go again.

The food was so delicious never had same chicken seesh ever even I went to turkey the taste here is so amazing. Healthy size portions and friendly staff .

Excellent Food and Service as always. I love this branch of Mangal .

I order mixed kebab .spot on service but very less portions and it’s not worth it price bit of over charged compared with the menu . I won’t be back again and mixed doner very dry and it’s not fresh .overall very disappointed

I would suggest keeping the pitta bread separate to the meat for delivery as this just goes soggy and can’t be picked up. That is he only comment/suggestion and NOT a complaint. Thoroughly enjoyed it and would order again. Many thanks!

Friendly service and portion sizes are enough for extra sharing. Good find in the area. Lovely halal find

I am a permanent customer they raised the price by themselves no changes in menu I am not happy rip me off and telling me no reason for difference make sure the price before buy.

Very bad quality of food out of date donner kebab gressy and hard and really bad customer service

Possibly best kebab I've had in years succulent and tasty highly recommend!!

Good presentation however you can smell the chicken was raw with a foul smell (not washed properly) also quite expensive. Disappointing

Terrible service and food was not cooked properly

AVOID THIS PLACE!!! After ordering a mixed grill for 3 we askedif they could swap rice for chips , the waitress bluntly told us not possible. Not letting this bother us we then ordered drinks which arrived in a dirty glass with black remnants of something..no apology for the unclean glass. It just got worse after that , food arrived and the chicken wings were uncooked, when we showed it to the first waiter, he called someone else who came and checked and then a third 'chef' came out and stubbornly refused to acknowledge that the chicken was uncooked. I can't imagine that any chef would agree that the chicken ( see pic attached) has been cooked. Needs retraining!

Easy to use site and very informative

Really good place and good foods.I suggests.

Never got my drink! Paid £4 for a can and never got it. Restaurant didn't wanna know. Hate bad service

One of the best kebabs I have had in a long time. Meat cooked to perfection. Melt in ur mouth type of food yum yum 😋 💯💯💯👌👌👌

The wrap was smaller than everywhere else. The food was cold and too much onion in the salad. Practically it was onion salad.

Great friendly little place ... quality of food is superb... the lamb shish and lamb chops especially...soooooo tender, melts in yr mouth. Food is fresh 😋 Good starter selection.. Nice Turkish beers too or wine .. The owners and staff are spot on ..def recommended a visit.

First time I’ve eaten here. Ordered a takeaway by phone. Collected tens mins after ordering and food was cold. Didn’t taste fresh at all Disappointed ☹️

Would not use or recomend to anybody .The food was actually fine but forgot a large bottle of drink ,when I spoke to some body he said what do you want me to do about it,it's Uber was fault .I didn't know uber rats cooked it and packed it now days.long story short.DISSAPOINTED

Fresh , hot , tasty food that arrived quickly.

food was nice order mix kabab regular palter served with rice & salad everything fine i dont like rice because mostly turkish resturant served bulge rice but here normal rice

The food has garlic mayo on them which we did not request. We specifically requested for chilli sauce only. We ended up throwing the food in the bin as it was saturated with garlic mayo. Truly disappointed!

Generous portions for a respectful price. 🙏