Based on 557 opinions finded in 2 websites
Based on 557 opinions finded in 2 websites
Nº 688 in 1033 in Croydon
Nº 13 of 35 Pizza & Pasta in Croydon
Opinions
Dined here after having a big lunch. We only wanted a bowl of hearty soup and found precisely what we wanted in their generous menu. A delicious lentil soup with toast and a glass of wine. Perfect to finish our day. Looking around the restaurant everyone seemed to be enjoying their meal. Not overly crowded and space between tables & booths. I'll be back.
790cherrylh . 2024-09-29
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Poor management. Wrong order and was dealt with very poorly. Manager was talking about we are not rishi sunak not sure the relevance?
Ree Williams . 2023-10-11
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Ordered a Takeaway took more than an hour still didn’t deliver and was just lying that driver has left. When asked to put a complaint in the manager got angry and started using abusive language . Will never order a Pizza in future from them. Hope Mamas pizza won’t lost more Business because of their manager.
Pankaj K . 2023-06-23
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Ordered a large pepperoni pizza from the Norbury branch, London road today 26/11/2021, quoted £13, driver only gives my son £1 change instead of £2. I have phoned 2x to get the right change. The person taking the orders/answering calls was rude and very condescending, said “it’s only £2”, however if I didn’t have the £13 to initially pay, the driver wouldn’t handover the pizza. Been told I will have to wait until the manager is in tomorrow 27/11/2021 to get my money. Absolutely ridiculous.!!! The phone handler needs to attend customer service training. Will NOT be purchasing from this establishment again!!!!
Mcked1 . 2021-11-26
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No complaint, except OMG that is the saltiest pizza I've ever eaten. It tasted salty, I knew it was a problem straight away, and as if there was any doubt I drank three pints of water over night (half a pint is normal for me), damn!
Michael . 2021-07-31
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They have great collect only deals for one person that you won't see online. Delish pizza and chips 🤤
Fabio M . 2021-04-18
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I would like to correct the above I am not sure if the food was delivered on time or late, I just want the missing Tango Orange 1.5 Litre drink that I was supposed to get with my order. Could you deliver this item today. Carrette 0796 126 2964
Carr . 2019-11-19
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Food was not cooked properly I had to throw it away will not buy food from them again
Rachel . 2019-11-19
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Pizza unfortunately came cold , felt like it wasn’t delivered fresh out the oven and traveled to other delivery stops on a cold London night to make it to my door , everything cold and waited over an hour from when I ordered , was 20 mins over my estimate delivery , won’t be ordering again from there
Mohammed . 2019-11-15
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I had to call both uber eats and the company to have my order re-sent for a mistake on their behalf
Alex . 2019-11-13
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Food was delivered a bit late, but it's forgiven since the food was still hot and tasty. Pizza slices could have been cut a bit smaller though. Overall nice food with a good discount. Would order again if I ever had a hankering for pizza.
Bobby . 2019-11-13
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Food arrived 20 min later than initially indicated. I’ve got curtly fries instead of normal. Burger was fine so was pizza overall it was okay but didn’t wow me
Zuza . 2019-11-13
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great food little bit late but good service as always
Misbah . 2019-11-12
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Not entirely happy with the order, ordered a meal deal, they didn't send a drink, the burger bun was rock hard, so had to remove the bread....also ordered a tub of ice cream and when opened you could see it had been completely defrosted then frozen again, all other food was okay, wouldn't rush back
Terri-Anne . 2019-11-03
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Food was a little late but came nice and hot. Brilliant flavour. Larger than I expected which is a bonus. 100% ordering off here again!
Alicia . 2019-10-24
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Arrived 20 minutes late and was cold. First and last time will be using.
Daniel . 2019-10-22
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Amazing pizzas were great value for money and abundant in topping 10/10
Hane . 2019-10-18
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Didn't paid any pizza with bbq sauce. Both pizzas came with bbq sauce.I hate it... didnt ate... just watched my family eating :/
Cátia . 2019-10-13
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Delicious food, great customer service, highly recommended 👍🏼
sam . 2019-10-09
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They forgot my bbq chicken but overall was good
Andrew . 2019-09-21
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Good quality food arrived before ETA. Friendly delivery driver. Good service and experience all round.
Kevin . 2019-09-21
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Missing items Drink and dips when called they had neither in stock!
Simon . 2019-09-20
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3rd time I had food missing from my order. Won’t be ordering from here again. On each occasion I told them I had food missing and to make sure the correct food is sent but still food missing. Very bad service
Amna . 2019-08-22
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The pizza was burnt and so was the chicken so dry and awful taste and smell 🤢🤢
Florence . 2019-08-15
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Order came late and was missing a few items, took half an hour longer than expected. Do not recommend!
JW3109 . 2019-08-10
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The food was ready before the designated collection time and was good enough
Chirayu . 2019-07-06
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I am sorry to be leaving a negative feedback but the pizza was burnt. I also paid for double cheese and yet there was hardly any cheese at all (possibly overcooking melted the cheese too much). Also, apart from the sweetcorn, all other ingrediences were put in a very, very conservative amount (one piece per 3 pizza slices). I was really dissapointed. The driver was really nice and professional though.
Beata . 2019-07-06
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I order here all the time the food is great, but the last few times they forgotten to put the drink in.
Stephanie . 2019-07-06
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Considering this is down the road we hoped for quicker deliver like their local competitor. Food came late and the box had been somewhat squashed so cheese and topping were stuck to the top of the box... Not great but probably a one off
Habib . 2019-06-07
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I was happy with the food, but I didn`t received my dessert. That was disappointing because I paid for it...
Reka . 2019-06-02
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Great tasting pizza, cheesy garlic bread and pasta
Joe . 2019-05-07
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Soo bad this time , I usually get thin crust but this time i got deep , not enough cheese the pizza the tomato sauce base was off the pizza arrived kind of cold 😤 not good ,I paid 30£ !
Ori . 2019-04-21
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Was lovely and hot and very good value for money 😊
Annie . 2019-04-05
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The chicken wings sold here are exceptional. The special offer “mini mammas” is a must buy offer whenever I buy from here (frequently) that deal never fails to satiate my palate. Highly recommend buying wings here with the potato skins as they are my favourites.
Aman . 2019-03-28
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Food quality was poorer than food I've had from other places for the same price. Regretted choosing this place to order from and won't be doing so again.
Meg . 2019-02-20
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The last time I ordered the food was alright, but this time the food was undercooked and they missed the drinks.
Stefii . 2019-02-09
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Both pizza looked like that had been dropped complete mess in both boxes rang the place no answer all evening
bill . 2019-01-10
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Been ordering Mamma’s for at least 3 years now. Pizzas are always delivered hot and yummy.
Linda . 2019-01-07
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It was great service great food everything top notch
mrs . 2018-12-21
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On app marked as delivered, driver late about 20 minutes with cold and incomplete order. Shame.
Andrzej . 2018-11-28
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Seriously misleading pictures of the pizza. Displayed as lovely neapolitan style pizza and ended being boring, bland, pizzahut-esque pizza.
Alex . 2018-11-25
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The food was lukewarm nearly cold
James . 2018-11-19
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Delivery driver friendly.... Food room temperature, no taste wish I didn't bother... get an oven pizza next time!
Quest38868065210 . 2018-11-02
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Sadly the wings were a little over cooked on this occasion but still tasty!!!
Haleemah . 2018-10-28
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Got wrong pizza it was nice but it was hot man
Lisa . 2018-10-05
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Food was not that great and delivery was late and my ice cream tasted like it was defrosted and frozen again. Would not order from here again
Shanice . 2018-09-30
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Everything was piping hot! Wings were especially fresh - a really tasty surprise - as were the cheesy garlic breads.
Haleemah . 2018-09-24
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Had the mini mammas special.. it was certainly special... the sides were a disaster, flavourless chicken wings burnt to a crisp! Not even some good old hot sauce could make them edible. The garlic bread was rubbery.. which is quite an achievement as it’s bread... the pizza was flavourless, some ingredients were burnt...oh and don’t know what happened during transit... but my pizza ended up folding in on itself.. must have been breaking hard on that stylish moped.... the coke wasn’t bad, though I do have slight issues paying full price for polish coke.. me thinks multipack to save money?? Overall this was a disaster.. insult to pizza lovers
Craig . 2018-09-10
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Ordered a collection and have been doing for a number of years! Had lots of kids around. When I got home and opened one pizza box it was the wrong one. I rang the man he said yeah we saw we gave the wrong one come and take yours and return the other one. Said that if I wanted it delivered I have to pay delivery although it was their mistake. Then he said ok I will deliver it, it will take 45 mins to 1 hour. So half kids have eaten and half are looking on. My kind neighbour said he will go and swap it round for us. So yeah the remainder got a stone cold pizza. Absolutely disgusting service and I will never ever be buying from here again!
Safina80 . 2018-09-10
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Pizza are good wings were overcooked and would not reccomend
vishal . 2018-09-03
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the pizza wasn’t nice the pizza was hard cold and the dough didn’t taste fresh. The chicken wings were burnt and not nice.
shaday . 2018-09-02
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Ordered deep pan and received thin crust and was 30 minutes late on top
koren . 2018-08-27
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I ordered BBQ Chicken & Got Extra Spicy BBQ Chicken.. I rarely leave a comment of this type but I am not enjoying the food due to the level of heat 🔥😶
Jordan . 2018-08-25
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lol we ordered 5 ice creams from here but they were all icey and inedible as if they had been left out to defrost and then refrozen again. We opened all the tubs and they were identical. i havent complained once on JustEat and i just spent £14 on icecream i rung up the shop after JustEat advised me to and they were very unhelpful and rude. i told them that my icecream was unsatisfactory and i got told to come to the shop myself and exchange it for their "perfectly soft icecream" in their freezer. they offered no refund or apology. if you want listeria flavoured ice cream and rude staff that dont care about anything then this shop is for you. im sure their pizza is just as disappointing
Harry . 2018-07-18
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you got one of my pizzas from yet again which means we wasnt able to eat it and this is not the first time you have got it wrong
Jaideen . 2018-07-08
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Very happy with the food, a regular customer However I did add an extra topping to one of my pizzas which I paid for and it didn’t have the topping
Uthman . 2018-06-10
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Food was great as always but please make sure your drivers are reading their notes we leave! We clearly asked for them to ring instead of knock as we live in a house share with 5 others. So by knocking 2 other people were disturbed and then had to knock on the other peoples doors to find out who’s pizza it was. Just flat out annoying. The driver didn’t seem too fussed either. Have ordered from here before and it’s never been a problem, but this time the driver failed to read the notes.
EllieG . 2018-05-14
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Im not a real fan of pizza but Mamma's is different. You can taste the freshness of the ingredients, portion size are massive. I called after placing my order just to confirm the base of one of my pizzas, the phone was answered straight away & I was assured that my order would be how I wanted it. Best pizza around town & thats coming from someone who's not a massive lover.
Rita . 2018-05-06
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Absolutely Amazing food with Great delivery time. Highly recommended!
Sandii . 2018-04-30
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Fresh ingredients, although not real Italian pizza.. bit disappointed.
Aleksandra . 2018-04-28
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I have ordered from here many many times. the service is fantastic and the food is amazing. highly recommend
Michaela . 2018-04-04
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Good food for the most part. Disappointing to order "red peppers" and receive green as I only ordered because it specified red. Nice meal otherwise.
Carol . 2018-03-28
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Excellent every time, food always hot and always delivered on time👍
Naz . 2018-03-08
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Food was late by half an hour and one pizza was the wrong one- barbecue chicken instead of veggie hot. The chicken and vegetables were mostly blackened, it’s a shame you can’t upload pictures here. Garlic bread was also over cooked and charred in certain places, which went in the bin. Called the pizza place and was sent a replacement an hour and a half later. I was asked if I’d rather get the pizza ‘another time’ or in an hours time. I’m not sure how they would have arranged a pizza another time but hey, will be ordering from elsewhere next time.
Marium . 2018-03-02
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I have just moved to the area, and I am Italian so a thin Margherita was on the cards....they delivered a good standard (and the food) was tasty and devoured in minutes! Will be going back! Thank you
Luisa . 2018-02-28
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the pizza was delicious and cooked very well. definitely will recommend to everyone. *****
Abubakr . 2018-02-13
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the chicken on the pizza tasted weird and off. I didn’t even taste like chicken
Aaiza . 2017-12-11
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We love these pizzas! Classic takeaway craveing fulfilled! Always super friendly delivery guy and always piping hot and the exact correct order!
Arjun . 2017-11-17
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Disappointed as I ordered from here for myself and 2 young children to find the "BBQ pizza" stated was in fact covered in chilli's, mammas would always be somewhere I'd order from first never ordering from here again after this!!
reece . 2017-11-02
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I've ordered from Mamas pizza so many times & they have never disappointed me with their service or quality of food. love the food everytime! 💕
Shelly . 2017-10-22
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I've ordered from Mamas pizza so many times & they have never disappointed me with their service or quality of food. love the food everytime! 💕
Shelly . 2017-10-21
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Very good food and very cool driver
Dean . 2017-10-11
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Very good food and very cool driver
Dean . 2017-10-11
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great pizzas. tasty and hot. definitely will order again.
Pawjedpat . 2017-09-30
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It's okat, pizza bases are soggy though. Fail to understand how a thin crust is soggy
Nimrah . 2017-09-07
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pizza was horrible and greasy but the chicken nuggets were good.
Rachel . 2017-09-02
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Unfortunately, they could not satisfy me on my reques to do half & half pizza. This resulted in myself eating meat, as opposed to the requested vegetarian, half of the pizza.
Kenneth . 2017-08-31
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Disappointing quality, very doughy thin crust base that I would say was under-cooked, lacking much taste, no better than a cheap frozen pizza. Tough, cheap and uninspiring garlic bread, 4 thin slices of bread from a cheap baguette - not £1.95 worth of food.
Andy . 2017-08-25
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I have ordered 4 cheese pizza and it was tasting only cheddare and tomato. No traces of different cheese... Delivery on time and delivery guy very nicw and polite... Food useless
Fabri . 2017-08-14
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you forgot the feta on the veg pizza
Dylan . 2017-08-13
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Ordered a pepperoni pizza just cheese and tomato and received one with mushrooms and onions Also chicken wings were burned (as completely black)
Elthia . 2017-07-23
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fast and easy, plus good food!!
Shelly . 2017-07-10
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Lovely pizza shop. Also he had to go back to the shop as he didn't have change for £50 and he came back and gave me my change. Definitely my regular pizza shop without fail :)
Ellesse . 2017-07-09
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Pizza was bad the base sauce is not nice. Most of it went to bin was shame as was looking forward to food. Chips were soggy. Tried and tested and not using again.
Raheema . 2017-06-17
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Fantastic arrived bang on time regrettably only three stars for pizza as donna topping very less and wasn't sliced right. Chips and cheese was good,hopefully will take comments on and improve on next order.
Amin . 2017-06-16
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I've never come across chips as soggy as these. They flop right down if lifted, it's ridiculous. The chips carton was also squeezed to make it smaller – seriously, who does that? The pepperoni pizza was okay. The chicken pizza was absolutely revolting – I’ve honestly had much, much better frozen pizzas in the past. It was bland and tasteless. It was definitely was not fresh. You can tell that just by comparing the pizza with the pepperoni pizza. It was garbage and we could not eat it AT ALL. I did not get what I paid for. I got in touch and the people at the shop refused to accept that it was not fresh. They said there was nothing wrong with the pizza, essentially accusing me of lying. Absolutely pathetic. I said they could come and collect it from me for a refund but they refused to. They said that I’d need to take it to them and even then I’d only get a new pizza – not a refund. Pizza goes straight to the bin instead. Such a waste. Not to mention that they were also late. They kept us waiting for about 15 mins and we had been fasting all day. Their car was parked outside of our house for a good 10 mins. They could’ve quickly dropped the pizza off then gone off their business but nope. They chose to be late when they didn't have to be. Service was terrible and there was no care in the world for customers. Food was revolting. AVOID.
Marouf . 2017-06-14
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the only good thing that i can say is that it was hot when it was delivered, out of the two pizzas i ordered the vegetarian was nice but the meat feast had no taste couldnt even taste the bbq base that i ordered for it..
Jason . 2017-06-14
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I asked for a thin crust and got a deep pan and no red peppers which I paid extra for, good thing the pizza was still tasty.
Jacqueline . 2017-06-12
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Ordered at 21.30, arrived at 24.00... I rang & they had lost order, sent free cake & they said 20min but was another 40min. I get that it was busy but I would have rather cancel then wait that long! Usually great & I'm sure a one off but a really negative experience... :(
Caroline . 2017-05-27
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Great experience every time! Delicious food and great service!
Michaela . 2017-05-26
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Fresh pizza and delicious BBQ chicken deliverd on time.
Julian . 2017-05-24
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Mamas pizza is the best by far, however, poor at following online instructions and raffle up whatever pizza thinking it's ok. The second time not received what I ordered exactly. Better to confirm with the customer before making decisions. If I ask for Mamas sizzler and no peporoni that's what I expect, I like the Italian Herbs and everything, but pepperoni in Mamas sizzler, don't raffle your own stuff without discussing with me. Been ordering this pizza from you for yrs. a week ago you ignored my comments and out pepperoni anyway. Please put your customers first, not your selfishness.
Fatuma . 2017-05-18
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Delivery on time, but got our order wrong and were unpleasant over the phone when we asked to swap the pizza we were given for the one we ordered.
Chrissie . 2017-05-06
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Excellent service food was delivered before time. And was nice and hot 😋
Fatima . 2017-04-25
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As always, no complaints. Fantastic service that values repeat business from loyal customers and a mouth watering variety of food to go with it.
Julian . 2017-04-16
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The best pizza ive eaten for a long long time.
Laura . 2017-04-06
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Wings and sides , really good! sadly the pizza was not my cup of tea. Not sure if i ordered the wrong one but i barely noticed my additional sausage toppings on the pizza.
Ltnicles . 2017-03-31
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It is always great to get the food ahead of the confirmed time, great food.
Jacqueline . 2017-03-25
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Service and timing was fantastic pizza and sides was great but unfortunately the lasagne wasn't too my taste
Ann . 2017-03-23
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Freshly prepared pizza, early delivery
Julian . 2017-03-15
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170 Opinions
Food did not arrive after nearly 2hours Had to drive down to the shop Will not be ordering from you again tried ring numerous times to reach order and phone was just constantly ringing out with no answer
6 Opinions
Have been a regular customer of Croydon central for a while, tonight the driver was amazing as always extremely polite. I always tip well as it’s not the most appreciated of job. However I did have to call the branch twice and the attitude of the guy was awful, I explained that the food will arrive cold as it’s been out a while and I do understand they deliver to more than one house. His attitude was not the best and basically I had to call back when delivered and guess what I did. He would not listen and when I said it was not hot, he replied it was not cold and would give a refund. Even though this sounds great the attitude was not good. The refund is not what i wanted, all I wanted was an actually sincere apology and would look into on how they could improve the service. Found the guy very abrupt and does not care about customer service and the customers that keep him in a job. The drivers need a medal as to me they are superb.
20 Opinions
This used to be a fantastic pizza place. Sadly I think it is under new management and has gone downhill. Toppings are stingy and are swamped by a lot of cheap cheese. Tastes cheap and poor quality. Really sad as this used to be so good
5 Opinions
Orden de entrega era muy lento, así que la pizza es un poco frío, pero por lo demás estaba buenísimo, el problema fue que no había diferencia en el tamaño, la pizza 12" no era más grande que la 10". Llamé y me gritaron por mujer horrible que insistió que ella hizo el tamaño justo. El dueño terminó llegando a disculparse y ofrecen un 50% de descuento para la próxima vez, pero admitió que no era muy diferente entre los tamaños y utilizaron la misma caja. El llamado para darles otra ve y recogerá el descuento, queríamos pedir dos de las 10 "esta vez (ya que parecía la misma), la mujer contestó de nuevo y no sólo se negó a dar el descuento, pero afectó a el precio y luego comenzó a cambiar al azar cuando leí el precio listado en casa con hambre. Mujer absolutamente demencial, propietario intentó volver y disculpas pero francamente demasiado tarde. Ésa no es forma de tratar de relajarse durante el fin de semana. Nunca se pide de nuevo.
974 Opinions
Ordered a Sloppy Giuseppe. 4 thin slices of onion on a large pizza?😕 I can only imagine what would appear on a regular size. Plenty of meat though 👍🏼 Wasn't sliced either, just had lines from the failed attempt to slice it on the surface