Based on 332 opinions finded in 1 websites
Based on 332 opinions finded in 1 websites
Nº 135 in 682 in Sunderland
Nº 15 of 46 Italian in Sunderland
Opinions
Where to start as I’m lost for words to be honest. This is hands down the worst food experience we’ve ever had! Both starters and main courses were poor quality and not as described on the menu. Frozen prawns and gamberoni had no taste. The ‘flat’ steak was like shoe leather (and very little of it) and the chips seemed to have been reheated and fried in really old oil. The chicken was very dry with some tinned tomatoes thrown on top of it… no sign of cheese or cream as promised on the menu. No hint of ant Italian herbs or garlic either. Just awful. Served with 2v small boiled potatoes and frozen veg. We paid £45 and were robbed. Just can’t believe we fell for the great reviews. I suppose everyone has different quality standards and we won’t ever return.
ThreeKings-13 . 2024-09-30
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Really nice food atmosphere and staff. We were once regular visitors before pandemic so thought we would return tonight. Not disappointed definitely can recommend. We have already rebooked.
John C . 2024-08-17
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I just want to say a big thankyou to you all for a great night last night There was a family of 15 fior my daughters Birthday and everyone left very happy. What amazing food, staff and atmosphere 👌 We will most definitely be recommending to friends and will certainly be back! Thanks again Much love ❤️
Amanda A . 2024-08-10
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Delay in getting a booked table, Garlic bread starter burnt Meal potion size very small for the price paid, drinks of a very poor quality service repeatedly asked to take side plates away, have not been to mamma Italias for a few years hopefully I won’t be back again, it’s a shame it used to be great, will not recommend to anyone
Denise J . 2024-07-17
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Another scrumptious meal at Mamma Italia last night. Very busy in both restaurant and bar, fantastic friendly atmosphere. Would definitely recommend this place.
Truth S . 2024-04-06
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Absolutely great booked this last minute for my daughter’s 18th a large table of 20 people, food and service was great. Thanks for a great evening.
Trevor D . 2024-01-21
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Beautiful place. Lovely staff, fast and friendly. Good portions, fresh and tasty. Fabulous. Definitely a place to go again and again. Everyone enjoyed their meals. I'll be going back
Pamela R . 2023-11-05
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We had scouted venues to hold a wake and this was recommended by a friend. Great communication from Ali the manager who organised food and drinks for 60+ people. Everyone enjoyed the food and bar service was excellent. Bar area was a great area and buffet setup within. Would definitely recommend for similar function.
lava222 . 2023-10-08
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The restaurant has a beautiful ambiance. The food is extremely good. Staff are very friendly and helpful. 10 out of 10 for me.
Anthony_h_todd . 2023-09-17
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Mamma Italia is our go-to for any occasion. The food is fresh, authentic and delicious and the team couldn't be more friendly & welcoming. Sunderland's best Italian restaurant by far!
angies941 . 2023-07-30
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Marcello and all staff really looked after us for my birthday outstanding service and lovely food, highly recommend.
Craig R . 2023-06-28
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I’ve visited a few times now - It’s one of parents go to places to eat. The staff are always very welcoming (there’s a few grumpy ones but hey we all have our off days - same people every time though) Good food good atmosphere and excellent choice from the menu. Big table of 10 booked on Saturday night I emailed my menu ahead and we were accommodated beautifully. Thank you very much. Will be back when I’m home in the north east I am sure
Trudiemackem . 2022-10-03
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Not good I’m afraid, had calamari for starters was like rubber bands, my wife and me both had sea bass for a main with chips, believe it or not it not only came with chips but also dry mashed potato, a dry Yorkshire pudding and piece of jacket potato for some reason
David R . 2022-03-27
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Tried to order takeaway, online system would not take order. Rang however constantly went to voicemail so called in. Ordered 3 pizzas and sides told it would be 30 mins so I left to return 30 minutes later. On walking in staff just looked but ignored me, then eventually acknowledged. Sat and waited, another 20 minutes past then staff member asked what I had ordered, (he took the order) then informed me the kitchen had made the wrong order. Waited another 15 minutes and as a supposed gesture of compensation given a dessert… a factory made slice of apple pie. Really poor customer service. Pizzas were ok however service let’s this place down, none of the staff communicate with one another.
Resort14492136318 . 2022-03-19
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We like to treat ourselves to a lazy sunday and order in our lunch. This week we chose Mamma Italia but it was a very bad choice. We ordered 2 beef dinners and one vegetarian. What came was more like the leftovers from someone else's meal. The vegetarian was just a few veg, a small Yorkshire and no gravy. Mine had next to no veg and the 'roast' potatoes were one new potatoe cut in half and not roasted, potatoe and cabbage and a tiny bit of broccoli. My daughters veg was £10 !!
JeniferP114 . 2022-02-27
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Visited for Sunday lunch. Well cooked and very tasty. Service excellent & great atmosphere. We love our local trattoria. Well done
johnksmith1000 . 2021-10-20
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We have been visiting this restaurant for many years and always found the food to be very good with friendly staff who were always helpful and efficient We returned to the restaurant for the first time since the restrictions were lifted and the food served up was average at best. The staff who tended to our table were very poor and in particular one waiter who was both rude and abrupt. The people on the next table to ourselves also voiced their disappointment about the food and the rude behaviour of the waiter mentioned We won’t be going back as their are plenty of other Italian restaurants in the city who serve far better food and provide superior service from their staff
520barryf . 2021-07-10
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Cancelled our reservation at very late notice due to our daughter testing oositive for Covid. The owner personally delivered a full order of food, some not on takeaway menu, even though they don't deliver on Sunday. The food was delicious and he even remembered to wish me a happy birthday after dropping the food off at my home. What exceptional customer service. I cannot rate them highly enough.
Harrymackem . 2021-06-27
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Was our first day out-out to have a long awaited catch up. Cannot praise this place highly enough.. We missed happy hour to suit ourselves time wise. We hadn't booked a table for pre-drinks, but Olivia managed to squeeze us in. The restaurant was quiet because of the time we had chosen, but that wasn't a problem. The food was excellent.. Clean plates all round. After our meal we managed again (thanks to Olivia) to finish our wonderful get together outside in the sun. Will be back very soon.
Guapa46 . 2021-06-14
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Our restaurant of choice whenever there’s a family occasion. Great atmosphere and all staff know their jobs and how to make people smile.
thedonofsunlun . 2021-06-11
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Really well organised during pandemic. Regular phone calls to ensure I could preorder my food. Great value for money! Food was very hot when we returned home. The food was delicious. We will definitely be returning.
nicolasQ2492KS . 2021-02-13
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Don't quite get the love for this place - it's all surface and terribly formulaic. The food is very rich and you have to be to be able to afford the drinks (£20 for a very average bottle of wine you could get for £4.99 - I don't mind a 2x mark up, 3x at a push, but 4x is crazy). The service is rushed, disguised by lots of Italian chatter to make it seem authentic - they were less keen on this once my wife replied and ordered in Italian. We had booked (for a 5pm table, so hardly rush hour) and were told we could only have it for 90 mins. We accepted reluctantly, only to be rushed and told we'd only been given it for an hour, an outright lie they thought we could get away with since we'd had some of their overpriced drink - we'd never have accepted an hour and had paused over accepting 90 mins. They got quite aggressive about it, so we left and won't be coming back.
Nick C . 2020-09-05
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We’d never been before so didn’t know what to expect but all of the staff were super happy and welcoming. We ordered an aperol spritz, a cosmopolitan and an espresso martini and all 3 were delicious and were huge! Both pastas were delicious too - all round great value and really nice relaxed, friendly atmosphere.
katieeG1434KF . 2020-08-30
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Beautiful place and staff were so friendly to everyone. Food was delicious lots of choice and was served quickly. Everything was well organised and nice to be able to get back out restaurants now.
Holiday-Lady25 . 2020-07-29
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The meal was nice and the staff pleasant but the drinks prices were way too high so won't be going back.
N7866ERraymondg . 2020-02-03
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Absolutely delicious, excellent service, lovely surroundings,highly recommend, definatley will be back. .
Patricia C . 2020-01-06
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5 of us visited recently. There has been no drop in standards food still great and super friendly staff. Had a nice relaxing drink in bar after meal. Will be back again. Keep up the good work.
994ianb . 2019-12-29
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Nicely laid out with a lovely atmosphere and good food. The service was fast and attentive without being intrusive and very pleasant. I had a lovely steak Diane cooked to my liking which was perfect. I would also recommend the espresso & cream dessert for any coffee lovers as it’s divine.
Kasuku2014 . 2019-12-27
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Great food, lovely ambiance, excellent staff. We had a really good evening. I have visited the reataurant over a period of time, and have always been impressed.
53rossy . 2019-12-09
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We absolutely love this place. The atmosphere, food and staff are amazing. However, I take exception to the staff not returning my change, presuming it to be their tip. This has happened the last two times we have visited. Unacceptable. We always leave a good tip, often more than the change that was not returned. Will now use my card to pay the bill.
debnians . 2019-11-30
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We booked a table for last night at 6.30 for 6 of us. The food as usual was delicious. Only one starter from the Specials Board ... Stuffed Mushrooms and one Tomato Garlic Bread...2 steaks, 2 Chicken dishes and 2 Pasta dishes and 3 Deserts from the Specials Board again. 2 coffees 2 teas, 1 Gin, 3 Cokes and one bottle of wine ... £117 Then a complimentary Sambuca / Limoncello Although the restaurant was busy all night, the staff were all so attentive. The Atmosphere is really friendly and typical authentic Italian.Roll on next time!
Claire R . 2019-11-17
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A recent family get together, including young children, was made all the more enjoyable by the friendly atmosphere at this local restaurant. Nice food which all seemed to have been freshly prepared. Well worth a visit.
Maxamillionpounds . 2019-11-14
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Fabulous venue. Excellent staff. Incredible atmosphere. Mid pricing. Parking on street. A must visit if you are in a group😁😁🎉🎉🎉
Mix-m8 . 2019-11-09
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We visited here for the 1st time last night after hearing great things about the place...well it didn't disappoint. Food was beautiful, top atmosphere and the staff were great. Will definitely be going back.
Damian8010 . 2019-10-13
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You just simply can not fault this restaurant and believe me I love a good moan
broga73 . 2019-09-07
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Called in on the way home from work. Got the food home and it was as if we were eating it in the restaurant. Fresh, tasty and hot. We had a lovely meal. Love going here to eat in the restaurant. Brilliant food. Amazing customer service with a great atmosphere and reasonably priced. See you soon!
Josieanderson37 . 2019-09-06
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Visited many times in last few months , food always really tasty, lovely staff , nice bar also !! Really good value for money also
Tracy L . 2019-09-03
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Been visiting now for many years,seen it's transformation from a small Italian restaurant attached to a bar, to completely having the whole building to itself,the decor is good and the bar very relaxing,no matter what time you go it is always busy,which speaks volumes, I don't know anyone who has had a bad meal,Pascal the owner was very attentive and spoke to all of the diners. Only negative for me was the staff,they were very friendly and business like no complaints with the service ,but staff who were there for years have left and we didn't have the banter we normally have and this was the same on last visit different staff again. Once again food and service excellent no faults just atmosphere a little flat
Squiffysmiffy . 2019-09-03
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Great place to eat and staff really helpful. The bar lounge has a good atmosphere with a great range of drinks.
Anthony_h_todd . 2019-09-02
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A farewell meal with family from new Zealand- 10 of us, including young kids- were all made to feel so welcome and nothing was too much trouble. Food was great and the whole atmosphere made our farewell meal very special.I asked if our kiwi granddaughter could wear the birthday hat as it would be her birthday when she returned home. Imagine her joy when staff brought out a special dessert for her without any prompting. Thanks so much for a great evening. Even my hubby was impressed and he is VERY hard to please
earlybird10 . 2019-08-21
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10 of us visited recently for a meal. Table was bpojec for 7.30 and was ready on arrival. To help we pre ordered our meals and as a result didn't wait long for service. All of party thoroughly enjoyed meal. We were served complimentary shots at end of meal. All staff were very friendly and helpful. Night was rounded off with a few drinks outside as the weather was lovely. Will definitely be back.
Ian B . 2019-08-04
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Came out with my partner to celebrate getting our degrees, the service was great and the food was amazing.
Temma96 . 2019-06-25
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Mama Italia visits are always a treat, with great food and a buzzy atmosphere.
nialls_angel . 2019-06-23
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Always celebrate family occasions here . The food and service are great. The staff are very welcoming and friendly.
Jan-ice T . 2019-06-10
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We visited Mamma Italia to celebrate our Daughters sport success.
SnowandSun42 . 2019-05-16
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We came as a large family group for an anniversary celebration and we were disappointed. The service was attentive and timely and the dishes were delicious. there could perhaps be a larger range of choice on the children’s menu, but other than that everything was perfect.
974danniellec . 2019-04-26
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Visited several times and just love the atmosphere of the place. Friendly , bit noisy, busy, happy and great customer service. . Food good value for money , tasty , served hot, never tastes mass produced. Personally I'd like some change to menu but maybe my fault for eating there several times .Feels authentic and homely .
AlienGreenman . 2019-04-24
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The food was excellent, service brilliant and atmosphere wonderful. A good selection of food to choose from without being swamped for choice. The service was really good and we didn’t have to wait to be attended to. When we had made our choice the food arrived in good time, the staff were brilliant and the food really tasty. The decor is very pleasing & the background music at a good volume to enable conversation
linl0wes . 2019-03-21
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We arrived at the stated time of our reservation for my midweek birthday/anniversary meal and it was both crowded and very noisy, we were asked to wait in the bar area which I didn't have a problem with. We didn't wait long before we were ushered to our table which was in the front window area where the seating was quite cramped. A couple at a table for two next to us who had finished their meal saw their friends on a table for four at the rear of us who were just leaving. The people at the table behind sat back down and proceeded to have a long catch up with the people beside us. Due to the noise level in the restaurant this was quite a loud and animated conversation. I have to be honest I found it difficult to make conversation myself or hear what my family were saying and it did spoil the special meal. The food and the service were good but I think the tables were just too cramped where we were sitting and the rudeness of the other diners didn't help.
jazomir . 2019-03-14
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Food pretty poor, terrible Pasta not cooked. Staff very nice and pleasant, not worth £45 for two adults and a toddler with soft drinks on a lunch time. Won’t be returning.
Elizabeth G . 2019-03-09
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Rude staff... no atmosphere, food average, the place was busy we whait 25 minute for ouar table,in the bar area, the coktel was orrible nevee back again
898bart . 2019-02-14
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Always busy but friendly. Went for tea with the kids. All our food was amazing. Love this place. Best Calzone pizza in Sunderand. Lovely atmosphere. Always feel welcome.
gillianhogarth . 2019-02-10
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Visited on Thursday 17th January for a girls night out. Food was excellent and service was very good. The restaurant was very busy but we didn’t wait very long for our food.
lindahowe . 2019-01-19
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A lovely setting for meeting friends. Comfortable bar area while waiting for our table. Beautiful food, well presented by friendly and efficient staff. And also good value for money. With complimentary cocktails at the end of our evening. I returned the following week for a second visit and would definitely recommend a visit..
. 2019-01-07
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It was my wife’s birthday dinner and it couldn’t have been better.
Mix-m8 . 2018-11-21
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Visit here often with family, including our 2 young children. Staff are amazing with the kids and make us feel at ease. Food is delicious and decor is fab. walking distance from our house. it's our go to place to celebrate any special occasion.
Kerri B . 2018-11-12
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Visited the restaurant for my little girls 5th Birthday. Food was delicious and reasonable. The staff were great with my two girls.
Gina R . 2018-11-11
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Food was lovely, service was quick but was asked to move in to the bar an hour after sitting down just after our sweet plates were removed. The quickest 3 courses ever!! Yes it was busy but we had booked the table.
Julie H . 2018-10-11
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We came here 4 of us 2 adults & 2 kids on Saturday 15th September for my partners birthday meal. It was our 1st time here and my god we weren't disappointed the service is excellent the food is amazing really good Italian food I would say for me the best in sunderland and the location for us is just on our door step. I don't know wh it has taken us so long to come here but we'll be back soon. Thankyou all for a amazing night.
Tracey P . 2018-09-19
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Once again, a marvellous meal at mamma Italia.
JamesW7413 . 2018-08-27
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Went tonight because we had heard good things about this place ordered drinks this took ages as the waitress could not speak English and she did not know what bitter was took two waitresses to order booked our starters and mains together garlic prawns for me and garlic mushrooms for hubby then chicken in brandy sauce and lobster ravioli for mains waited ages for starters the owner went in to the kitchen 3 times to see where the food was eventually arrived lovely food ...mains ....When they got to the table the dish I ordered was there but something completely different for hubby I tried to tell the waitress but hubby said he would just have that one as by this time we were really fed up ordered chips with both and guess what 1 chips and 1 veg we ate our meals paid and left we .notice there was quite a few mistakes with other people's orders and drinks and no apologies we won't be going back there
angeladoyle165 . 2018-07-31
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5 of us went following recommendation. We weren't disappointed. Meal served promptly and all dishes were lovely. Went into bar for drink afterwards and was pleasantly surprised by setting and atmosphere. Would definitely go again for either a drink or meal.
Ian B . 2018-07-21
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Had a family dinner for three here. Mamma Italia is sited in what looks like a former working men's club in a residential area on the south side of Sunderland. It has its own car park and is easy to get to by car or on foot. The business is divided into a pub on one side and an Italian restaurant on the other, under joint management.
BobScarlett . 2018-07-15
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Once again myself and my family will be revisiting mamma Italia tonight at Stannington Grove Tunstall for great food and wine.
j555nky . 2018-07-05
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Had another fabulous evening in mamma italia last night, very busy restaurant, friendly staff and service was second to none,well done Pascal the owner for making this place the best restaurant in Sunderland, I had a main meal from the specials Summer salad with prawns and chicken for £8.90, well done to Pascal and all the staff and compliments to the chef for this lovely meal
Pauline G . 2018-07-01
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We use this restaurant quite regularly as we can always be sure to get a really nice Italian meal with good friendly service at a reasonable price. One of our local favourites.
priesty592016 . 2018-06-19
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Have been to mama italias many times and always thoroughly enjoy ourselves.. food is lovely and service great.. always busy so I would recommend you book but they always do their best to accommodate you if not.. would definitely recommend anyone to visit..
donna_gibson47 . 2018-06-18
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Fantastic meal. Lots to choose from the menu. Very reasonably priced. I had steak and it was amazing, melted in your mouth. The staff were amazing, really friendly and attentive. They have a brilliant cocktail menu and a good selection of ciders and beers. Gorgeous little outdoor conservatory to relax in after the meal. I’ll will be returning it’s a little gem of a place.
pollyanna8 . 2018-06-10
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Attended with some girl friends on Wednesday , 6 of us. The food was nice but personally thought it was over priced for what it was. The table was clearly booked for another party as the staff kept coming over clearly trying to hurry us out which was rude, for that reason I wont be in a hurry to go back.
Nadine J . 2018-05-19
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We called in for an early meal to this very friendly Italian restaurant to find they offer a great value Happy Hour selection. There was a lively buzz to the place and the staff were very attentive, friendly and I loved their authentic Italian accents! The location feels a little strange as it is a converted pub in a housing estate but there is plenty of parking and the interior is smart and well presented. For starters I had black pudding with peppercorn sauce and my wife had scallops both were very tasty. My wife had fish and I had fillet steak for mains which again we would recommend then profiteroles and the tiramisu. My only suggestion is they learn in the bar area which tonic and fruit to recommend with the range of gins in offer...... not really a criticism, more of a suggestion.
Alan K . 2018-05-19
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We've been coming for years and we've never had a bad meal. Staff can't do enough for you and there's always a warm welcome... Thanks for a lovely night as usual, see you soon team!
Beth H . 2018-05-11
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We have been going to Mamma Italia for years but have recently noticed the prices have gone up and the pizza toppings are not very good. They seem to be scrimping on ingredients which is not good. I went to a place inDurham and it was then that I realised just how little topping you get in Mamma Italia. It's a shame as we used to love the place.
Pat b . 2018-04-25
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We wanted a table for four for originally 14:30 for a birthday celebration, but couldn’t get one until 15:00 for Sunday lunch, and it was actually asked on the phone was other menus available apart from Sunday lunch as one of our party didn’t want a Sunday lunch. So we turned up at approx 15:00 to be told to wait in the bar for 10 mins, then asked if we could wait another 15 mins, even though a table was clearly available, we said we didn’t really want to wait longer and got seated.... to be then told when ordering they’d stopped doing Sunday lunches (even though we saw them coming out of the kitchen still), the waitress ran over to the manager when we told her we had booked for this. He came over with no apology at all to confirm what she said. Complete waste of time and we should’ve been told this when we rang up and booked. A pretty poor experience, which saddens me as I’ve read some good reviews about this restaurant and off the back of that ended up giving the nearby Rosedene our custom and had a thoroughly decent Sunday lunch there.
DerFrohlicheWanderer . 2018-04-22
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booked as a family of 8 for a birthday meal one Friday night. We live nearby and used to go here a lot over the years , stopped after a couple of dodgy experiences ,but returned last week ...thinking it would be ok. While the food itself is good most of the time , I can only say the waiters are just having a laugh ...mainly with the regulars and friends .eight mains arrive but only 6 side dishes , waited 10 minutes for 2 plates of veg , asked another waiter ..it arrives , cold , not just a tad luke warm, but out of the fridge cold. asked for some hot veg ,, oh its not hot enough for you ! , ..later (5 mins) , this is very very hot ...well actually we've just about finished our meals now without veg ..obviously we were just an inconvenience...we were also not allowed to cut a birthday cake ...first I had ever known this ...he was sarcastic on the way out as well....sorry Pascal but everyone's your customer here ,we know others who have had similar experiences , and there's plenty other restaurants that actually want your custom .
miaowuk . 2018-02-23
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Was rather excited when my partner told me we had a table booked for valentines night. Had been told it was fabulous. Got there 10 mins early and shown straight to our seats. Waitress very pleasant. First impression was Mmmm, nothing really special to look at, normal looking pub turned into restaurant. Ordered bottle of prossecco which wasn't badly priced. Ordered bruschetta for starters, very poor, in fact worst I've ever tasted. Pollo Crema for mains, was nice but nothing special. Partner ordered black pudding in pepper sauce for starters and said was lovely, then he had chicken in cheese sauce, which he said was ok. Desert we had cheesecake, shop bought and farther dry. I had 2 cups tea, bill came to £59 total. Wasn't bad, but really didn't feel like it was a special meal. All women were given a red rose when first sitting down, clearly the owner ( walking around in a tatty grey jumper scowling at everyone) decided my table didn't warrant a rose!! Although I wasn't really bothered about receiving a rose, the gesture would of been nice. Don't think I'd bother to return, far better Italian restaurants in Sunderland than Mama Italia.
Debra W . 2018-02-15
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Great food and atmosphere at this family Italian. It was my husbands birthday and they made a fuss of him without being OTT!! As a group we ordered a range from the menu and all enjoyed our choices although the lobster ravioli was possibly the...
Maccamover . 2018-02-12
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Once again we arrived at Mamma Italia this afternoon only to be welcomed with open arms of the staff, the food was well presented and cooked to perfection, my granddaughter enjoyed her greens, etc so pleased as she is a little difficult with them usually....
j555nky . 2018-02-04
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Went to Mamma Italia with friends for a post cinema dinner. The place was packed but, having booked we were taken straight to our seats without any delay at all. There was a friendly but efficient atmosphere, all the other diners were enjoying their food...
Alistair N . 2018-01-28
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As it’s my wife’s birthday 3 days after Christmas Day, she is rarely spoiled as the festivities seem to take...
MackemSpaz . 2018-01-03
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We arrived at mamma Italia on Christmas Day to a fantastic reception from the owner and his staff, considering the...
j555nky . 2017-12-27
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Love going to this place, not just for a meal, but for a few drinks with friends. Pascal and his...
Gordon S . 2017-12-27
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A group of 15 of us attended on a busy Friday night which was very busy. Despite this the whole...
Elaine D . 2017-12-16
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Visited for a midweek midday Christmas lunch with colleagues and wasn't disappointed. Food, service, speed of service and menu all...
s7oney . 2017-12-14
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We all 27 of us really enjoyed our Christmas get together at the ever popular local restaurant. We had two long tables in the Bistro which was perfect for our exclusive(almost) dining experience. Thank you Pascal and staff for a very memorable evening.
loveholidays . 2017-12-06
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Called in at 5 for an evening meal/ tea.
Mix-m8 . 2017-11-30
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This restaurant is always a delight. Delicious food at a reasonable price and charasmatic staff. A proper Italian restaurant. Don’t let the exterior put you off it is gorgeous inside and since the renovations it is even better.
happyholidaymaker48 . 2017-11-27
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We went for a christening do, and found this place has expanded. It used to be a pub with a resteraunt attached but now you can eat in both sections, and also just have a drink in the original bar. Food, welcome and service just as good as before, so no comprise on this expansion, except the car park is too small, but plenty of street parking nearby.
philmak . 2017-11-01
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Came here as a group of 4 late on a Friday afternoon. Staff were really friendly and the food was really nice. I am usually a pizza lover but the pizza's on the menu seemed pretty boring so I went for the chicken valdostana which was amazing. The prices are really reasonable, we paid £60 for 3 starters, 4 mains, a bottle of wine and a glass of wine, which we were more than happy with. The only criticism I can give is that it's a bit dark in here, they've taken ambient lighting a bit far, practically needed a torch to read the menu and could barely see the food on the plate. All in all though, I would definitely come again.
carleyemma91 . 2017-10-31
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First visit to this restaurant and we loved it. Food was lovely definitely will return. Great that they have Sunday lunch on and also the Italian menu too.
Dawn P . 2017-10-22
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Fab food, fab staff, never had a bad meal there, one of the best restaurants in Sunderland, dont need to say anything more really.
cazjo . 2017-10-11
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We visit most Saturdays and have never had a bad meal, staff are great with kids and prices are so good we come back every week if we can. Nothing is too much trouble and its a lovely place to sit with family and friends.
Davidamyjosie . 2017-10-04
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Visited the restaurant again, the food is absolutely lovely, speclials on every week and lots to choose from,atmosphere is great Pascal and his staff are amazing I would definitely give this restaurant 5 ***** you won't be disappointed
Pauline G . 2017-10-02
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The food at Mama Italia is always awesome. I don’t trust many places to get a steak just how I like it. But pascal makes sure it is always perfect every time. From the starters to the deserts always fantastic proper Italian food every time. 5 stars.
Kris W . 2017-10-02
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It was nice enough but nothing special. Presentation of the food left a lot to be desired but it tasted ok. Starters were massive but mains were small in comparison. Steak was drenched in sauce but tender, however, it was too thin to be really juicy. Staff were friendly and attentive and we were served quickly but the temperature in the restaurant was far too hot. Really needs aircon as we were all uncomfortable and couldn't wait to get outside and get some fresh air. Nice to see an out of town restaurant thriving but probably wouldn't go back.
gajaff . 2017-09-24
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Once again we decided to book our dinner at Mamma Italia why!! Outstanding service along with delicious food. Would like to thank Pascal and his team for providing a great day. Recommend
j555nky . 2017-09-17
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Visited Mamma Italia for the first time a couple of weeks ago for my Birthday. Decided to give it a go as I have family who rave about this place. I wasn't expecting a lot as it has never seemed to be a well known establishment to me. However I was really pleasantly surprised at how nice it really was. We visited on a Thursday and I doubt there were any empty tables come 7.30pm. The restaurant does offer a Happy Hour but even so, the a la carte itself is very reasonably priced. Looking forward to my next visit
xxvikxx . 2017-09-14
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Been again for 3rd time for Sunday lunch; group of 11 including kids. Excellent service, excellent food, excellent value!! Will be back again soon
Richard C . 2017-09-04
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Lovely restaurant - buzzing and friendly. Food is excellent value and good quality. Great atmosphere. A real gem. Highly recommended!
CathUK2017 . 2017-08-29
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Who would think you can get fabulous south Italian dishes in the suburbs of Sunderland?Well, not me.Mama Italiano, or, Pasquale at the Ashbrooke, is a superb dining space in the suburbs.So I was wrong.Pasquale is from Calabria. The southern tip of Italy. Opposite Sicily.Mamma Italia, an annex restaurant of the Ashbrooke Pub, is an example of all that is good about south Italian cuisine.Served to perfection by a fabulous kitchen staff and kind and friendly waiters.His daughter, Alex, is a dream. Kind, friendly, attentive and swift with the orders.This is a brilliant place to enjoy some lagers and ciders with friends (sadly no decent real ale) and have a very good meal at extremely good prices.A good band of friendly regulars add another dimension to this wonderful gastropub.If you are in the neighbourhood, drop in and enjoy.
tokyobookman . 2017-08-21
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Food is always tasty and staff are very friendly. However they do bring the food out very quick meaning a two course meal is over with in an hour,something to bear in mind is to remember to inform them that you want a break in between courses otherwise can feel rushed,other than that I highly recommend.
laurabensonn . 2017-08-18
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743 Opinions
Fantastic food as always. Lovely, friendly and professional staff. Great atmosphere and ambiance. One tiny quibble though is the poor condition of the car park. My 88 year old Mother had trouble walking over the terrible uneven ground in the car park. Need to get it sorted Bellinis.
334 Opinions
Turned up for table booked for pre-theatre lunch only to find it is now called Salt & Pepper!!! Only taking cash and was almost empty at 1.30. Food was lovely however so hopefully they will get sorted soon!!!
100 Opinions
We ordered a take away for delivery, and ordered it to be delivered at 8pm as we were due home just before then. Just eat then said it was was delayed until 9:20pm so we knew we had plenty of time. I received a call at 6:20pm saying they were outside. I apologised and said it was ordered for 8pm, we are not there to collect it. The driver apologised and said he would sort it. At around 8:15pm I rang up just to confirm that the food was still coming and a young girl answered and said she would find out. Suddenly a very rude and angry man came on the phone, he did not say who he was, and started actually shouting at me down the phone for refusing the order. I tried to explain the problem but he would not let me get a word in. He said on his end it did not say 8pm but I had the app open and it said 8pm on my end. I even tried to say it may be a just eat error but he would not listen. He was extremely aggressive. I asked to speak to someone less unpleasant so he put the young girl back on the phone, who was full of apologies and incredibly helpful. So I would like to thank her and point out how good she was considering how aggressive and unprofessional her colleague was. When the food was delivered the driver was lovely, and he did show the ticket that said 6:55pm (still later than they actually tried the first time) but I explained that I had triple checked and the app said 8pm. I absolutely think this was a just eat error and did not bother me in the slightest, these things happen. This review is based on the vile behaviour of one of the staff. This is the first time I've ever left a negative review for anything because I was so appalled by the way in which he spoke to me. We order from here regularly and enjoy the food, so I really hope the establishment get rid of this awful employee.
37 Opinions
I ordered from these at 9.30pm as a late tea, they close at 23:00 apparently. 45 minutes later I get a message saying my order is canceled as they are closed. Absolutely useless. Thanks for the messing around.