Based on 612 opinions finded in 2 websites
Based on 612 opinions finded in 2 websites
Nº 125 in 682 in Sunderland
Nº 11 of 46 Italian in Sunderland
Opinions
Amazing place for italian loved it
Joseph Rivas . 2024-08-15
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The tortellini and blush sauce was great. The eggplant parmesan was tasty but the marinara sauce on it was flavorless and uncooked. Overall, the service was friendly and fast. The garlic knots are delicious, but could use more garlic.
Caroline Ilse . 2024-08-15
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Mom and I went to Azzurri today for lunch. We both had the chefs salad. It was wonderful. It had plenty of meat, cheese and bacon bits. It also had cakes, tomatoes and eggs. It was a wonderful, filling salad. The homemade garlic knots were to die for!
Gigi Gross . 2024-08-08
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We ordered pizza. The atmosphere, food , and service were great! Hopefully I can try some of their other foods and entrees in the future.
Cornelia Moore . 2024-08-01
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Been going there for 5 years. Some of the best Italian food I have eaten. The food is great and the staff are always pleasant. Give them a try you won't go wrong. 🥂🍾🥂
Danny Cain . 2024-07-26
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Cozy interior. Delicious food. Kind staff. My favorite is the spaghetti and meatballs. Fried calamari is fresh and tasty as well. Everything I have tried so far is excellent.
Gloria Kwon . 2024-07-25
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I have been coming here since this place has started, it has great service, people are very nice. Staff care about and maintain focus. Food delicious, devouring, taste amazing, comes out in a few minutes if very few people are there, comes out 5-10 minutes if very busy, still hot, looks good. Has Pepsi pruducts, clean filters. Made from real Italians and not expensive. Atmosphere is very peaceful, even when busy. People are nice, and respectful. 10/10 would recommend for any body even kids can eat with varietys.
Katherine Keiber . 2024-07-22
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Some of the best Italian you can find. So rich!
Liz Brendle Fox (Lizzie) . 2024-07-20
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Real food, good prices, great customer service!
ruben lara . 2024-07-13
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The atmosphere inside is lovely, the staff is a tad unfriendly, and the food is only okay. Better can be made at home, the fried zucchini tastes cheap and like it comes from a box of frozen bulk bought zucchini sticks. The pizza crust is low quality and has the flavor of instant yeast and day old dough, the ingredients on top are low quality and leave a river of grease running off the slices. The ranch was the highlight over the meal, but it isn't saying much as it's barely a step above hidden valley.
Zack . 2024-06-30
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First time in the 24 years living in the area. Was told it is great and we were not disappointed
Jan-Willem Briede . 2024-06-23
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I haven't had any trouble out of them recently. They really have good food it's one of my favorite restaurants. I only had one problem a few months back last year. I stopped coming because I didn't get dressing with my salad and by the time I got home, they were closed. I had to go to the grocery store to purchase salad dressing. When I brought it the owner's attention, he didn't apologize and I told him that this one should be on the house. Instead, he gave me an extra cup of dressing. I know that I stopped coming for at least 6 months. Other than that incident, I haven't had any other problems. I forgave them for it. I still go quite a bit now.
Danny Totten . 2024-06-19
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I almost always forget to leave positive reviews after good experiences. This one stood out I just had the best meal of my life. I was having a “Ratatouille” experience with every bite of the meal. (That I chose to gatekeep). I will definitely be coming back. courteous service, cozy environment and friendly people. Would say 10/10 but 10 isn’t enough.
Astro . 2024-06-09
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Everything, and I mean EVERYTHING is made from scratch right when you order it. It costs a little more, and you will wait a little longer to get your food, but you WILL taste the difference and you WILL ABSOLUTELY get what you pay for
Michael Miller . 2024-06-08
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Food was fantastic, some items you don't normally see in Va. Owner went out of his way to check an item for my wife.
Terry Marr . 2024-05-30
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They don't serve Coke. Was a very busy night, all seats full when we arrived ( prom night group 15-20 people) yet only 10 min wait. Wait time for food was reasonable. I don't go as often since they stopped carrying Coke products but their fabulous vegetarian pizza draws me back once in a while. Ask for extra crispy if you want the center area of the crust cooked.
Debbie Kirkland . 2024-05-20
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Stumbled upon this place, and man, we will be back! The complimentary bread is fabulous, entrees come with salads, which are quite tasty, and the pasta was delicious and generously portioned— plenty left for lunch the next day. House white was good and well priced. Don’t miss out on the tiramisu!!
Gabi Friedman . 2024-05-15
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I have never had Italian food this good before everything tasted so fresh and the flavors were mind blowing. I love this place so much I will definitely be coming back, they were so respectful and clean and the atmosphere feels like your at home this place is a 10/10 please come and try their food!
Maria S. . 2024-05-14
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By far the best authentic Italian cuisine I have ever had on the Peninsula! Food is authentic. The salad is so fresh I swear the must have a garden behind the building or something. Its beautiful inside and so welcoming!!! The food is amazing.
Santa S. . 2024-05-14
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The staff was nice and polite. The food was amazing. I got a medium meat lovers pizza, and it was delicious. You can call ahead of time if you have more than 5 people. Would recommend snd would go back
Zack Council . 2024-05-11
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I went in for a late lunch and was seated right away. Ordered a pizza with spinach and Canadian bacon. I was disappointed that the spinach was not baked with the pizza. It was if they baked the pizza then placed spinach on top after taken out of the oven, leaving more like half-wilted, half-fresh clumps of spinach. Then the Canadian bacon was cut slices of deli ham. Pizza also needed to be cooked longer as the crust was not crisp in the center. I was expecting a bit more out of service, especially since a lot of reviews had commented on the great service. After I received my food, I didn't see the server any more. I even had to get up to get my own to-go container. And then just went to the hostess stand to pay since I still didn't see any signs of our server. Bathroom: They had two single use bathrooms. Just a standard bathroom but I didn't like the paper towel roll sitting on top of the toilet.
M Catalla . 2024-04-23
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Delicious authentic Italian food.
Sharon-Lee Smith . 2024-04-17
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I always get the chicken picatta. It's the best. The chicken is very tender, and sauce is fantastic.
Angelique Sage . 2024-04-13
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The food was great. I feel bad for the sweet chef because his host and servers are terrible. We put our names on a list for a table for three and were told it would only be 10mins. No problem! However we waited over 30 mins and watched new coming people get sat immediately. When i asked the host he shrugged it off. I wanted to leave based on that but my mom insisted we stayed. The server took our order promptly but never brought us water or our bread. The chef brought us our food and missing bread… he was the best part. We were never checked on and had to ask someone else for our bill and boxes. Maybe take out is worth it to support the kitchen without the headache of the service.
Jordyn . 2024-04-10
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Had chicken carbonara here it was really good. The garlic knots is really good. The service was amazing and the atmosphere is really nice and friendly.
Courtney Russell . 2024-04-02
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Excellent Lunch Spot near my job.
LaWanda Shepherd . 2024-03-29
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The is a hidden gem. The food is very good, nice variety and reasonably priced. Eat in and get free garlic knots for the table. Pizza is NY style, crispy thin crust. Portions are generous. A new favorite.
Veronica Gregory . 2024-03-26
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The service was wonderful. The fried ravioli was delicious. The lasagna Bolognese was delightful. But the dessert was amazing! Tronchetto La Giuseppe is a pastry tortilla fried, and dusted in cinnamon and sugar. Filled with a cheese cake filling, little chocolate drizzle, all set in a sweeten condensed milk and cream sauce on the bottom. Was absolutely happiness on a saucer!
Melinda Hancock . 2024-03-22
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Great food and excellent prices!
Cheralynn Chambers . 2024-03-14
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Azzuri is a real disappointment. My last 3 orders have been extremely late, or just plain wrong. While some of the staff are kind and professional, others are rude. The food itself is marginal. Unfortunately, my experiences lead me to no longer patronize Azzurri.
Will Gorman . 2024-03-10
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I love this family from Sicily 🇮🇲🇮🇹
Tyler Smith . 2024-03-10
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Bread knots had 0 flavor.calzone dough was the same
Stan Page . 2024-03-07
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Been here a few times and the food is yummy and delicious. The staff is always working hard and so very nice and fast service and the Restaurant is very friendly
Amy Hope Elliott . 2024-03-06
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Absolutely the best Italian food I've ever had. Pasta is fresh and service is great. Christina is a phenomenal waitress. We love to eat here!
Keith Kittle . 2024-02-19
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Made a reservation a few days ahead and then called the day of to shift it 15 minutes. The MANAGER never wrote down either reservation and didn't have a table for us for over an hour. It was the night of Captains Ball, we couldn't wait. The manager wasn't apologetic, didn't give us a reason why he didn't write it down, and didn't offer us any alternatives. Extremely disappointing.
Sophie Garner . 2024-02-17
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Such a nice place!! The food and service was wonderful!!
C B . 2024-02-15
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Love their pizza, but was very disappointed in the bruschetta, it didn’t come as described. We were given lightly toasted sandwich bread and barely any mozzarella. The picture online should be changed.
Melanie Reynolds . 2024-01-30
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Amazing authentic Italian cuisine and yummiest pizza in Newport News! Always such friendly service and decent prices.
Shirley Woolard . 2024-01-28
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This restaurant was highly recommended to us so we decided to try it. Our server Katerina was phenomenal. The atmosphere was charming. The food was good. When I did not care for my entree that I ordered, Katerina was quick to fix it by offering another dish. It was decently priced for an Italian restaurant. We highly recommend this restaurant.
Jenn . 2024-01-28
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Oh my goodness love this place. My husband and I were actually wanted to go to Byrds and try them but they were closed and I am so glad because we tried here instead. The people were very pleasant, it was clean, and oh my goodness the food was great. I had Vegetarian Cappellini and husband had Chicken Parm. Both were delicious. This will become one of our go to places. I highly recommend.
Jenny Wilson . 2024-01-09
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Good Italian food at reasonable prices. Live nearby & eat here often, both dine in & take out. Very small inside & service can be slow when they’re at full capacity, but worth the wait. Haven’t had a dish here that wasn’t tasty. Red sauces are a little on the sweet side. Pizzas are really good. Garlic knots are awesome.
Ruby Boyd . 2024-01-03
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Just had our inaugural experience at Azzurri Italian Restaurant. Kate, our server, was delightful and attentive. Tried the lasagna, and my wife had the Chicken Florentine—both superb. Tender chicken, flavorful sauce with a hint of Marianna, and the lasagna's meat sauce was spot on. Don't even get me started on the amazing garlic knots. Regret not discovering this gem sooner for some authentic Italian delights.
Al Montalvo . 2023-12-29
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The food here is about as authentic as you can get in this area and without going to Italy. I highly suggest this Italian restaurant for good food and an authentic feel. I personally recommend the Tiramisu. Coming from someone who spent a year living and studying abroad in Italy, this Tiramisu is the real deal. The only thing I didn't like is the (balsamic glaze on the bruschetta and the non-use of Roma Tomatoes.) While I understand this could be a regional variation, it is my opinion that it throws off the natural flavors of the tomatoes and adds unnecessary acidity. Perfect Bruschetta is made with fresh bread, Roma Tomatoes, fresh mozzarella, olive oil, salt, and pepper. After all, the beauty in Italian cuisine is simplicity.
Ryan Stewart . 2023-12-28
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It can get crowded, but the food is fantastic. Amazing pasta.
N. E. Boyce . 2023-12-19
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Great find! Had never been here before, but will definitely go back, especially when attending shows at Ferguson Center. Food was awesome and reasonably priced.
Laura “Hollywood” Ishmael . 2023-12-14
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All the food was amazing at a great price! Some of the best baked ziti I have ever had. Would highly recommend!
Half Evil Gaming . 2023-12-09
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Best Italian in the area! Very authentic
alexis marcengill . 2023-12-02
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Everything was amazing. My seat was a little disfigured and sank in the middle but did not deter from our experience whatsoever. This was the last booth closest to the bathrooms
Bryan Foskey . 2023-11-30
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Edit: Second time coming to Azzurri and decided to get their lasagna and boy were they kind enough to let me order late and made it look so perfect 😍 and the taste was perfect. The owner told me they use exported cheese from Italy 🇮🇹 and with a special sauce they personally make *Chefs Kiss* is what makes their lasagna different from other Italian restaurants
Isai garcia . 2023-11-26
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Popped in for a quick lunch after a CNU campus tour and what a delicious surprise! Mushroom ravioli, Pasta Azzuri, and Penne de Capri were all delectable and very reasonably priced. The service was friendly and authentic as well. Very appreciated!
Jeb Hoge . 2023-11-17
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Fantastic food and service. Good prices. Amazing locally owned place 10/10 make it your next date night!
Aria Dumler . 2023-11-07
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Real good food Italian food meatballs and spaghetti is wonderful the pizzas good. The subs are delicious everything good about this restaurant.
Dennis Smith . 2023-10-26
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One of my favorites in Newport News. Probably THE favorite.
William Ayer . 2023-10-25
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This is a really nice small resturant. Been going here for years.
will richards . 2023-10-22
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Can't tell you about the food unfortunately, since absolutely no one from the staff acknowledged my existence. Now, it was quite busy so its probably pretty good. I'll never know unfortunately.
Brandon McCallum . 2023-10-17
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I loved my experience! We arrived late but the staff were no less attentive. My meal was by far the best Shrimp Alfredo I’ve ever had. The sauce was exceptional with a hint of lemon the pasta was the perfect texture and cooked to perfection. And with all of this, the prices were very reasonable. It is rare that I want to go back to a restaurant twice in a row, but I will see them again REAL soon.
Sheila Bailey . 2023-10-13
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Very good Italian food and service. Enjoyed the meal.
Chris Mackey . 2023-09-28
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Amazing food, service and atmosphere! Will surely return very soon!
Bernice Cecil . 2023-09-09
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Food is high quality even down to the condiments. Staff was very friendly.
Tiffany West . 2023-09-08
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We are frequent Azzurri customers. The food is consistently excellent and we can't remember ever having a bad meal there.
Kim Blowe . 2022-04-23
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Very delicious food and nice staff. The restaurant is very elegantly decorated and will make you feel that your are in Italy. The marinara sauce dish is excellent!
Infinite Light . 2022-04-22
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This restaurant really gets it right! The pizza is delicious! I love the crust. The sauce and cheese are very much working together to bring a satisfying bite every time. They provided excellent service and even delivered it to the nurses station for my donation Easter weekend!! You definitely need to try Azzurri Italian Restaurant when in the Newport News area.
Bruce Willke Sr. . 2022-04-16
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I see many positive reviews about this place. While I didn't dine in the restaurant, I did order delivery; a large pizza and dessert. I have to be honest: the pizza was horrific. I did the "build your own" and made an assumption (whoops) that sauce was a foregone conclusion. I mean, it's pizza. I saw the sauce option and thought it meant "extra" sauce, since, you know, PIZZA. I ordered it with bacon, pepperoni, feta cheese, and mozerella. I have no idea what was delivered. It had no bacon. I believe there was pepperoni, but it was underneath a literal inch of cheese. I've never seen so much cheese on a pizza. The feta they used was either old or cheap, and didn't taste good. Finally between the inch of mozerella, the awful feta and the crust, it was so salty it couldn't be eaten. And again, no sauce. I'm just blown away that no one saw that and was like "let's give them a call and double check." The cannoli wasn't good either. The cream was lumpy. Very lumpy. Maybe someone was having a bad day. Maybe pizza isn't their speciality. Nor cannoli. But I won't be ordering again. Next time you get a pizza order that really seems like there should be sauce call the customer and double check. *** update*** The owner has reached out to me personally and is working very hard to correct the pizza and I appreciate the excellent customer service. That goes a long way.
Brett Davis . 2022-04-12
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If you want Southern Italian cooking, THIS is the place. Easily the best Italian restaurant in Newport News. Between this place and Reginello's you can get good Italian cooking in most of Hampton Roads. My only complaint was the pasta sauce was too sweet for my liking, but that is a taste preference and not a reflection on the restaurant itself. The meat sauce was the perfect consistency and the meat was perfectly cooked. I also hadn't had a meatball that good in a while. Definitely will be a repeat customer.
John Paluska . 2022-03-30
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I went here with my son because of the 5 stars on Yelp. This place did not disappoint. From the greeting at the door to the food being served we’re all pleasant. I actually tasted the anchovies in the Caesar dressing and the pull of the cheese on the pepperoni pizza was amazing.
Edmond Vallarde “Edy” . 2022-03-26
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Very good food and friendly service
elke m . 2022-03-15
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Quality here has gone down soooo much. The Alfredo is soupy and the service is less than subpar. Came in a few days ago and sat outside, and it was 15 minutes before we even got a menu. Saw other people being seated inside and waited on immediately. We were literally forgotten about. Sucks because azzurri is usually good
Riley Scott . 2022-03-09
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I was ready to give it a 5 after the house salad and garlic knots but then they brought my fettuccini. The sauce was thin/watery. The pasta was undercooked.
Alan Bourne . 2022-02-23
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Mom and I at at Azzurri for lunch. She had the Eggplant Parm with Spagetti, I had the Philly Steak Stromboli! Everything was great. It wasn’t busy when we got there. As we were sitting there, people began to come in and dine for lunch as well as pick up their to go orders. Azzurri is a great place to go for authentic Italian cousine.
Gigi Gross . 2022-02-11
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Great little local restaurant. Good service and food.
Walter Boatwright . 2022-02-08
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Food was excellent and friendly staff. Would go again and again.
Cheryl Parker . 2022-01-30
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AMAZING!!!! Being from Europe I have been longing for REAL Italian food and we FINALLY found it.. they even have my favorite Italian wine the Lambrusco! Let me tell yall they got themselves memberships here
Elisabelle Cornet . 2022-01-27
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Loved my chicken picata. Husband loved his bake ziti. Prices were great.
April Dryden . 2022-01-08
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Our absolutely favorite Italian restaurant - we are there several times a month! Flavorful, delicious food and friendly staff. Have tried many of their menu items and specials, plus pizza and sandwiches, all very good choices.
Margery Cox . 2021-12-29
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Fast service, clean quiet atmosphere. Delicious food with great quality.
Sandra Gonzalez “Sandy” . 2021-12-16
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I do not usually post reviews, but when a restaurant is simply amazing, it is hard not to tell the whole world about it! This was my boyfriend and I's first time at Azzurri, and we were not dissapointed!!! First of all, this restaurant is family owned, and the owner himself is actually from Italy. He is simply a delight and very involved with the restaurant. He is also the chef in the kitchen, which you do not see that often in restaurants. You will get true authentic italian food. Not something you get at a chain like Olive Garden or Carraba's. We were welcomed like we were apart of their own family! Our Appetizer was the Bruschetta Toscana which was so amazing! For my Entrée, I had the Lasagna Bolognese, and my boyfriend had the chicken alfredo! Both were simply so divine, that I literally had no words with how perfect and delicious it was. The chef is a true artist and is simply so skilled at what he does, that you will not regret coming here!! I am extremely picky with pasta as well, but, they knew how to get it to perfection. The decor and atmosphere is also so welcoming, much like if you were sorta to go to a Cafe in Italy mixed with a fancy flair. Our server Nathan, was also so knowledgeable about the menu and about the food that it was astounding. Service was top notch and my water was never empty. They have made regulars out of us now for sure! The prices also can't be beat. It was very fair. They even have a lunch menu which is even cheaper! If you are looking for great service, a welcoming atmosphere, great food for a decent price, then look no further, because this place is simply amazing!!
Jazz Stephens . 2021-12-16
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Great atmosphere and authentic food. Staff is friendly and portions are perfect.
Dr. Brett Hicks . 2021-12-11
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Azzurri's food is always very good. Fresh made to order. Our Residents from the Chesapeake Retirement Community lived the food and service.
Gina Morris . 2021-12-08
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The red sauce and pasta here is excellent. This isn't your typical hole in the wall average Italian place, it's simply the BEST I've get visited. Everyone who works here is Italian with a strong accent, and they will serve you authentic Italian. Punches way above its appearance and has never disappointed me. Certified classic
Robotic Venom . 2021-10-03
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Delectable food served to hear.
thebestever F . 2021-09-28
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Fantastic Italian food. Great service
Ian Gelman . 2021-09-14
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A NEW FAVORITE! Impromptu visit for take out and I couldn't be more pleased with the whole experience. From swift friendly service to delicious food at a decent price. I look forward to dining in next time!
Jacie McCabe . 2021-09-09
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Best Italian food I’ve ever had!
Riley Scott . 2021-09-03
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Azzurri's is the spot for great food, great ATMOSPHERE, Ambience, PRICES, Music and Customer Service...Yesss
Sheila Maith . 2021-09-02
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I loved the food & the waitress. I would recommend this to everyone.
Leona Flowers . 2021-09-01
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I had the special of the day, veal sambucca, and it was absolutely delicious but not all that appealing to the eye. Service was good but slow. If you want authentic Italian food that tastes like somebody's grandma is in the kitchen, making it from scratch, this is a place to keep in mind. But be prepared to wait.
Becky Stewart . 2021-08-29
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Quite good, margarita pizza is good but small Is good for 1 person
Will O . 2021-08-28
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Lunch was awesome so was the company
lorra breeland . 2021-08-22
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Service was fantastic, and Sinatra was playing, you have to love that. The Bruschetta Toscana was amazing, I'll probably order that every time I visit from now on. I tried a slice of the pizza I ordered to go when I got home, and it's the perfect chew on the crust! Looking forward to going back to try everything else now.
Jason Edinger . 2021-08-12
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Love this place! The pizza, house salad, Ceasars salad and fries are so good! Probably the best pizza in town!
Monique Nicholson . 2021-08-12
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My family and I came here and ate, the elegant flavors and hospitality was just remarkable. Various of varieties and the chefs culinary art is superb! Will definitely return!
LaRon Johnson . 2021-08-07
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The food was divine. Service was excellent.
Sandra Murphy . 2021-07-27
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Wonderful dining experience. Took my family there tonight. Food was delicious and service was great. Maria is from the same town in Sicily as my family so it was wonderful to reminisce. Thank you again for a perfect evening.
Terry Weber . 2021-07-16
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I'd give them zero star if I could. Ordered delivery. It says 45-55 min, ETA was 7:10 latest. It is now 8pm. Called them and they put me on hold for 5 min. Worst service of my life.
JENNIFER ORTIZ . 2021-07-10
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Best Italian restaurant i tried. The food was awesome.
Wilbert Torres . 2021-07-02
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This Italian restaurant is one of the best in Newport News area and my husband and I go to for Italian food! I used to go to Olive Garden for pasta but this place has an authentic taste! Very friendly staffs as well! Highly recommended!
Tina Cooper . 2021-06-12
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Friendly and welcoming staff as usual. The food here never disappoints!
amanda rosenbaum . 2021-06-02
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Oh my goodness, this place is incredible!! Wow. The fried calamari is hand-breaded and seasoned perfectly, the shrimp Alfredo was divine, and the lasagna was so flavorful and had the perfect balance of meat and cheese. The cannoli was perfect, as well! The service is quick, warm, and welcoming. This is officially our new favorite spot!
Amy Witten . 2021-05-30
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Definitely not eating here again. I’ll admit, the staff were very friendly and accommodating, but nothing was good. There was not much seasoning and everything was very bland. We got the cheese bread and it tasted like the bread was cooked with too much yeast. The garlic knots were also dry and flavorless and I’m pretty sure they had been sitting for a good while. As far as the entrees, we got the shrimp scampi and the shrimp Alfredo. The shrimp scampi literally just tasted like warm lemon water with noodles. No flavor no seasoning. Then the shrimp Alfredo was alright, but bland and very milky. Eating this food made us sick and I’ve even thrown up. I just wanna know What these people do in their kitchen. It’s very misleading with that “best Italian restaurant in Newport News” sign because I beg to differ. All I can say is the food must’ve been better 3 years ago. That or the people just don’t have taste buds.
Sarah Gibbs . 2021-05-28
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Food and service was INCREDIBLE!!!! Nice cozy atmosphere. IMO the best kept secret of Newport News when it comes to Italian dining. Can't wait to go back again and again just to try everything they offer.
joshua strick . 2021-05-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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743 Opinions
Fantastic food as always. Lovely, friendly and professional staff. Great atmosphere and ambiance. One tiny quibble though is the poor condition of the car park. My 88 year old Mother had trouble walking over the terrible uneven ground in the car park. Need to get it sorted Bellinis.
334 Opinions
Turned up for table booked for pre-theatre lunch only to find it is now called Salt & Pepper!!! Only taking cash and was almost empty at 1.30. Food was lovely however so hopefully they will get sorted soon!!!
100 Opinions
We ordered a take away for delivery, and ordered it to be delivered at 8pm as we were due home just before then. Just eat then said it was was delayed until 9:20pm so we knew we had plenty of time. I received a call at 6:20pm saying they were outside. I apologised and said it was ordered for 8pm, we are not there to collect it. The driver apologised and said he would sort it. At around 8:15pm I rang up just to confirm that the food was still coming and a young girl answered and said she would find out. Suddenly a very rude and angry man came on the phone, he did not say who he was, and started actually shouting at me down the phone for refusing the order. I tried to explain the problem but he would not let me get a word in. He said on his end it did not say 8pm but I had the app open and it said 8pm on my end. I even tried to say it may be a just eat error but he would not listen. He was extremely aggressive. I asked to speak to someone less unpleasant so he put the young girl back on the phone, who was full of apologies and incredibly helpful. So I would like to thank her and point out how good she was considering how aggressive and unprofessional her colleague was. When the food was delivered the driver was lovely, and he did show the ticket that said 6:55pm (still later than they actually tried the first time) but I explained that I had triple checked and the app said 8pm. I absolutely think this was a just eat error and did not bother me in the slightest, these things happen. This review is based on the vile behaviour of one of the staff. This is the first time I've ever left a negative review for anything because I was so appalled by the way in which he spoke to me. We order from here regularly and enjoy the food, so I really hope the establishment get rid of this awful employee.
37 Opinions
I ordered from these at 9.30pm as a late tea, they close at 23:00 apparently. 45 minutes later I get a message saying my order is canceled as they are closed. Absolutely useless. Thanks for the messing around.
768 Opinions
Well, managed to get an early table for a family tea. Service was splendid - even when my loud son was shouting for assistance/ apologies he is autistic and is über friendly and loud. The meal was fantastic and served speedily, extremely tasty starters, main...