Madras Flavours in Hounslow

The food is good here but they charge you ridiculously for extra chutney, channa and papad( with South Indian meals) I was charged 2.25 pounds for a small papad and it’s shocking I have eaten the South Indian thali in other good and affordable places but they don’t charge these kind of high charges for extra chutneys and papads

I visited Madras flavours and I must say the experience was fantastic. The food we ordered was absolutely delicious—each dish was bursting with authentic South Indian flavors. The standout for me was the Masala Dosa. It was too good! Crispy on the outside, perfectly spiced inside, and paired with flavorful chutneys and sambar. This place is a must-try! Highly recommend.

Ana is the best, most courteous and treats the customers as her home guests

Mustafa and staff thankyou so much for giving the good serviice

Hi Ana , I want to take a moment to share my admiration and gratitude for the exceptional experience you provide at Madras Flavour. As a regular customer, I am continually impressed by how smoothly the restaurant operates and how warmly every guest is welcomed — a reflection of your outstanding leadership and dedication. Your attention to detail, genuine care for customers, and passion for delivering authentic and delicious food make every visit a memorable one. It’s clear that your team respects and admires you, which speaks volumes about the positive and motivating environment you’ve created. I particularly appreciate how you make every guest feel special, taking the time to ensure their experience is perfect. Your ability to balance professionalism with warmth and friendliness is truly exceptional. Madras Flavour is not just a restaurant; it’s a place where people come to feel at home, and much of that is because of your hard work and heartfelt efforts. Thank you for going above and beyond to make every visit extraordinary. I look forward to many more wonderful meals and experiences here and feel fortunate to see the incredible impact you’re making as a manager. Keep it up 👍

Everything tasted like home!! The moment you step in, you will not feel like you are in London anymore. The ambiance is just like any other restaurants in Chennai. The food was very tasty and authentic. Took my mom there and she loved it so much that she wanted to come the next morning! Will definitely recommend!!

Dear Madras Flavours Team, I visited your restaurant, Madras Flavours, on 24th November at approximately 2:35 PM to purchase some sweets. Unfortunately, I had an unpleasant experience with a staff member named Ana, who was at the counter. I specifically requested Ana to handle the sweets carefully as they were fresh, but she ignored my request and placed a broken piece into the box. When I pointed this out, she responded with a sarcastic expression and removed the piece without offering an apology. I calmly mentioned that there was no need to be angry, but she appeared frustrated and began arguing with me about the issue. Her behavior escalated further when she rudely asked, “Do you want to buy it or not?” and then returned the sweets to the fridge in an unprofessional manner. This interaction was not only disrespectful but also unacceptable for a customer-facing role. To address the situation, I asked for the manager, and she claimed to be the manager herself. When I requested to speak with someone senior, she stated that there was no one else available and that the owner was in India with no clear timeline for return. At this point, she even said, “If you want to complain, please do it. If you want to take me out of my job, then go ahead. I don’t care and I am not scared of anyone.” It appears Ana may be the only person managing the restaurant in the owner’s absence, which is deeply concerning given her behavior and attitude. I would strongly recommend reviewing the CCTV footage from the sweets counter at the specified time (2:35 PM) to verify this incident. This experience has left me highly disappointed, and I have decided not to return to Madras Flavours. Instead, I would prefer Crispy Dosa, just opposite your restaurant, where the staff exhibits exemplary customer service and respect. I suggest you consider sending your staff to Crispy Dosa for training on how to provide a positive customer experience. Lastly, I urge the owner or a senior representative to ensure someone is available at the restaurant to handle such situations. This lack of oversight and accountability is detrimental to your business and could result in losing more customers. I hope you take this feedback seriously and implement measures to improve your customer service. Regards Malcolm F

Delicious food.. really enjoyed

Food was very nice..specially chhole bhature must try

since it's been open in Hounslow we have been going there... and our kids love it too.. I can not go anywhere else as my kids live the dosa from Madras flavours so muchh. bit mostly it's the hospitality we receive that kids love. Anna is amazing, friendly and down to earth..... other staff are very good too...

The staff were very quick and helpful with our order and the food was also a good take on Chennai food. I was very satisfied overall

Great food - very fresh and delicious. The service and the prices are amazing! Great value for money.

Hot food, well prepared tea and coffee, worth for your time and spending. Easy to get location. Freshly fried hot crispy vada is my favourite . We went there for a buffet on Saturday morning.

Tastes authentic but quantity of few dishes are really less.

Staying close to the shopping centre at Hounslow, visited the Madras flavor and tried the North Indian Thali. Small portions of thali, but the friendly staff obliged to get some more on request which is appreciated. Just enough for one person thoroughly enjoyed it. Would like to try it again on my next visit from India.

Outstanding service. I’m writing particularly to give credit to new staff who are very committed to understand customer and quality of service. Management takes effort to train their staff and kudos to them. Very satisfying to visit nd restaurant and walk away with smile not just for food also for happy atmosphere.

Till date one of the best Indian restaurants I came across in the area

Love coming here . Amazing food n friendly staff

We hired Madras flavours to do our daughter's wedding catering. While the restaurant has a good reputation, We were looking for a specific combination of authentic Kerala cum Tamil cum Srilankan Vegetarian Sadhya style cuisine, thus it was challenging . On the wedding day Madras Flavours delivered flawlessly. No compromise on the freshness of the food, the taste and the service. Everything to a high standard. Mubarak himself suggested some unusual items for our menu, which were a big hit with our guests, for the speciality items he hired the right chefs, thus demonstrating that he would not be compromising on the taste or quality. For snacks like Medu Vada it was made fresh in the venue, thus no reheating or refrying of frozen items, coffee served was authentic south Indian style filter Kaapi ! Attention to the small details, Plus taking away the responsibility of the catering entirely onto his shoulders was hugely appreciated by our family. Mubarak the manager, and Madras flavours being in the industry for a few years, have many years of experiece behind them, yet, for us, it being a first time, He was patient enough to clarify every doubt, agree to changes, and offer us a wedding catering without any compromises, The owners of this restaurant chain take pride in their product and their attitude towards serving their customers, Its a pleasure to deal with this chain. Madras flavours, didn't just cater our wedding; they crafted a beautiful culinary experience that perfectly complemented the joyous occasion. We highly recommend them to anyone seeking an exceptional caterer for their Hindu wedding.

Amazing food Experience we had at Diwali event in office.

I’d definitely recommend this restaurant to anyone who’s looking for good Indian food. It would be a perfect place to take your family or friends out to eat if you’re celebrating any event. Food is served buffet style so everyone can get exactly what they want. Overall, this gets five stars from me – their customer service is phenomenal too! Thanks Prashant!

Prashanth did the catering for our work event and all of the food we had was amazing and full of flavour. Would recommend this company.

Yummy food. Good service from Prashanth.

Today I visited this restaurant and while the food was enjoyable what truly set the experience apart was the outstanding service provided by Pradeep Sodhi. Pradeep if you are reading this you are doing an excellent job .keep up the fantastic work.

I celebrated my birthday at @Madras flavours. I had a lovely experience here. Service was very nice and atmosphere was best. I recommend to visit Madras flavours.

Madras Flavour is a typical South Indian vegetarian restaurant. I have tried many South Indian restaurants in London but this is one of the best South Indian vegetarian restaurants. You get authentic flavours and foods are fresh cooked. I have been visiting this restaurant for a long time so thought of writing a honest review. I usually eat different dosas and South Indian thali. Don’t forget to wash down your food with freshly brewed South Indian filtered coffee! My daughter usually likes non-veg but never say no to veg food here! Worth trying this place!

This is one of the best South Indian vegetarian restaurants in London. You can get authentic south Indian Madras flavors here in this restaurant. They will make even good north indian varieties. However, they have stopped serving Mirchi Bajji which was really good. Hope they will put that item back on menu soon.

The Food was good and delicious

This is my go to homely restaurant. Never disappoints. The staff is incredibly good and Over a period of time, I know most of them.

Great food, has authentic flavours wow

As always fantastic food and service. Best south indian food in London. Thank you to all the staff.

Great place to visit if you miss home in london!

Great food with nice ambience and excellent customer service by Sumith

Limited items in the breakfast but enjoyed the meal.

Best dosa and idli and vada I have ever tasted in uk in last 6 years!!!!

Friendly staff, a clean restaurant and good ambience. The food was tasty and piping hot! Staff were happy to bring out our orders and ask if we needed anything. Overall a very good good experience.

Consistently delicious food. Authentic South Indian food. Mushroom Pepper Fry is a must try!

It's about high street Madras flavours.Food was delicious and it was served by a kind soul Mr.Mohamed Abrar. He was so good in his work that he understood customer needs and helped us. Thank you Mr Mohamed Abrar.

Had a wonderful South Indian meal, chilli parotta .. reasonable price, good quality

Great food , well made! Nice ambience too! Definitely recommend it

Good food and great ambience. Visited today and really enjoyed the food. The service was really awesome

Enjoyed! The food it was delicious.

Delicious and tasty food - would be happy to come here again.

Sumeeth and Mandeep both provided excellent customer service and made sure we were very well looked after I have been coming here with family and friends for over 3 years the food is good and the 2 ladies who work here regularly are exceptional.

Loved the morning buffet breakfast. Value for money Taste - 5/5 Coffee - 5/5 Stomach full meal

The staff was super friendly and polite, great service:)

Authentic taste, reasonable price and good service. Keep it up to 👍

Loved the ambience and the songs played are my heart! Food was extraordinary and loved each bit of it

It was excellent customer service by Ashi and the food and atmosphere was also good.

The food was enjoyable, but the service left a lot to be desired. Our food arrived first, but our drinks never came until we repeatedly asked for them. Eventually, they trickled in one by one—after we had already finished our meals. I initially visited to check out their party hall, but the poor service made me reconsider.

Really tasty dosa and idly. Loved it. Staff very helpful too.

Service was quick. Food was tasty and it was a busy place.

Medhu vada and Poori masala was good. Great atmosphere and staff

Service was very kind and the food was amazing

One of the best south Indian food I've had in this area. Good portion size with a reasonable price.

This is my first time visiting this restaurant and im so frustrated and disappointed with there service and staff is kinda rude there is no sweet manner to treat the customer and food was cold its feel like i wasted my money and time

Amazing food and very good service

We had an event and ordered food with them. Good selection of vegan and vegetarian options. The delivery was on time and they set up the food for you with heating as well. The service was above satisfactory, especially Sumeeth who managed the event.

Delicious food. Very friendly staff. I would recommend this restaurant if you like authentic South Indian food!!!

Food and serving in the place is really good. Will recommend the place for a full fledged meal or a small snack as well. Good ambiance and party hall.

Excellent food😍😍😍especially the desert is superb!!

The food is just fantastic! Everything was hand made and authentic. Highly recommended!

Really good food and very nice service and very kind and polite. Had it twice and recommend

I have visited the restaurant on quite a few occasions and the place maintains a certain level of standard. I went for Onam Sadhya in the restaurant in 2023 which was amazing, which is why I chose to go for Onam Sadhya this year as well. Compared to last year's Sadhya, I personally found the overall taste of this year's Sadhya has deteriorated slightly. The Sadhya was priced 20 pounds for dine in both the years which is quite reasonable.

Amazing food — probably the best naan I’ve ever eaten. The lady behind the counter was very friendly and took the time to explain some of the food to us. Will be back!

Been here twice and food is always tasty, and it comes quick!

The food was very nice and delicious. We really enjoyed the meal and the service was fantastic

Rajadurai and Ashi ,excellent services provided by them , food was delicious dosa,Gobi Manchurian. Highly recommended

Best Indian food I ever had.OMG

very good. Nice service for Mustafa.

Very nice taste, reasonable price and Tea is good.

It was xlnt service and food n customer service since last time I came 6 months ago was a bit poor customer service! Today it's really improved

Good food, great service. Would recommend to all 🎉

We order dosa and idly it was too good and gobi manchurian was heaven i love to come back i try idli first time in my life and think this is the best decision i made to come at madras flavours

Food was delicious. Had Paneer Butter Masala and Garlic Naan. Really good. Must finish with Filter coffee 😌

Delicious hot dosas and huge patooras and channas. Finished with masala tea

This is the best food in the UK poori sheera is the best item.. Quality service Tidy Highly recommended

I have never visited this place, but living opposite to it has been extremely annoying. Its surprisingly noisy.... one of the most frustating things is that they are dragging this trolley cart across the road from back of the restaurant to their storage few minutes away and then back. The noisy wheels are driving me insane and they are doing this 25 times a day at least and I am not even very close to them. This morning, on a Sunday, they started doing this, for example, before 5am, which woke me up and it will probably last until 11pm, with them dragging this cart back and forth all day. There are also other distracting noises coming from that place, which are maybe loud air conditiniong or some type of generator type sounds, I don't even know what they are, but its constant. They are also organising loud parties on the roof, but this is probably the least of my problems with them. This has been the story with them and it is difficult to even keep windows open, they seem to be very innovative with creating disturbance and some of the noise have been eliminated in the past for reasons unknown, but theres always something new unfortunately.

I had Onam sadhya.. excellent experience.. loved it..

Today I visited Madras flavours for Onam Sadya with my 4 year old Kid and Husband. They asked me to wait for 5 minutes and made us to wait almost 1 nd half hours. Even then they keep on telling wait 3 minutes more 5 minutes more....... My kid was very hungry and they saw the situation and I asked them can u arrange atleast a seat for my kid they didn't allow that too... Atlast after waiting for 1 nd half hours we came out of resturant without having food. Very Rude behaviour of staff. Very Very Bad experience on this Onam...

Efficient service and the staff are truly friendly. Wide range of choice on the menu and they’ve food arrives at decent pace. Foodwise excellent and will be back again to try more of the menu. They serve alcohol too albeit limited choice.

Food is amazing and the portions are good. The waiter (Sumareeth, apologies if I spelt it wrong ) very knowledgeable and helpful when I asked about dishes that I didn’t know. I will definitely be back again.

I had Crispi Masala Dosa, Excelent Stuff.

Very nice, food fresh and delicious. Friendly staff and good atmosphere. I first time there but definitely enjoyed and I’ll be back! Highly recommended. Thanks 💐

This is a really a good restaurant and I would recommend visiting this place, especially on weekends to enjoy unlimited breakfast.

The food is always amazing and of good quality. Highly recommend and the best restaurant for South Indian food!

Delicious food, reasonable prices and friendly service. Thank you !

Definitely you should come here amazing food, clean and amazing staff!! :)

Sumeeth was wonderful, best sales person and great sever

We ended up at Madras House around 9 pm on Saturday, fully expecting a hurried and bored service it being so late on the weekend. But our service was far from jaded. Our server had a friendly smile all throughout our meal! And the dosa was banging ! Definitely a must visit!

This is our one of the favourite local restaurant but today I got a bad experience there. I ordered chole bhature, quantity of chola's was very less even I was able to count chickpea's in the curry. I asked for more and I was ok if they would have charge more for that but they didn't even give it. Two times I asked for two different person and the restaurant wasn't busy at all. Service was really bad 😔, I am disappointed and will think again before visiting this place.

Great food and friendly environment

This place serves authentic high quality south Indian food - they have absolutely nailed all the key elements - dosas, chutney, sambhar, vada, idli etc If only i lived closer to the restaurant , i would be a regular here

Outstanding South Indian restaurant. Highly recommend.

Excellent South Indian veg food. Thank you😊👍

Now a days, quality of food is going down, puri and vada is undercooked.

Service is not good they are ignoring every customer I don't like it . For me they made wait for 15 min and for chatni 10 min . And the person on reception lady is so rude

Fantastic authentic food, excellent service and great prices. If this restaurant was in London, there would be queues around the block.

Very nice place friendly staff fantastic food

The food was authentic in taste with right amount of spices. It’s a must try for people who are in craving for some authentic Indian food. The restaurant though names Madras flavours had ensured that the North Indian thali was up to taste.