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3.9

Based on 73 opinions finded in 3 websites

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Nº 394 in 691 in Hounslow

Nº 40 of 77 Indian in Hounslow

CUSTOMERS TALK ABOUT DISHES WITH..chickencurry

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Love the food here. Always great service Food amazing without a let down Defo will recommend to all family and friends

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Kim T . 2023-04-25

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excellent rapport qualité/prix Très bon accueil, service rapide Cuisine Chinoise mais aussi Vietnamienne.

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José M . 2017-09-21

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Took friends to this Indian restaurant dye to rave reviews on TA but we were wholly disappointed because we waited eons to be served and when the food came it was OK at best, not bad just OK. I don't like to give poor reviews of restaurants but this place was deserved of criticism.

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siralex2511 . 2016-04-04

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I went out of my way to get a curry and first impressions were good. Friendly staff convinced me to have the house special (good sales job). Starter was ok and the special was anything but. More like gravy with some green chillies. Water was the only drink on offer, another disappointment.

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Rineanna_Ire . 2016-01-12

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Food was nice but took over an hour to arrive.

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Mary . 2015-11-27

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Food was nice but took over an hour to arrive.

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Mary . 2015-11-27

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I ordered this meal at 6.30pm on a Sunday and was given an estimated delivery time of 7.30. At 8pm I called to ask where the takeaway was and was told (dismissively) that it was out for delivery, with no apology. When it had not arrived by 8.30 I called again, at which point the staff actually checked and discovered they had missed the order, meaning that at the 8pm phone call they had not bothered to check at all. The takeaway arrived around 9.10 with a complementary dish but this did not compensate for the unapologetic nature of staff and the 2h40min wait.

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Rachel . 2015-10-13

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I ordered this meal at 6.30pm on a Sunday and was given an estimated delivery time of 7.30. At 8pm I called to ask where the takeaway was and was told (dismissively) that it was out for delivery, with no apology. When it had not arrived by 8.30 I called again, at which point the staff actually checked and discovered they had missed the order, meaning that at the 8pm phone call they had not bothered to check at all. The takeaway arrived around 9.10 with a complementary dish but this did not compensate for the unapologetic nature of staff and the 2h40min wait.

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Rachel . 2015-10-11

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Very run of the mill Indian restaurant. Menu looks fine & quality is acceptable but tastes mundane and uninteresting. Wouldn't go out of my way when plenty of better ones down the road towards and in Hammersmith.

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narwhalman . 2015-10-04

MORE AT TripAdvisor

The food was very good, hot and tasty. The delivery time was good as well, I'll surely use it again. Thanks ;)

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Antonio . 2015-09-20

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The food was very good, hot and tasty. The delivery time was good as well, I'll surely use it again. Thanks ;)

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Antonio . 2015-09-20

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Absolutely gutted have waited almost two hours to get a call saying there is too much traffic and can't deliver my food. Had a really long hard day to here this news is terrible and that's after I've called 3 times and have been told it's definitely on its way. Speechless

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colin . 2015-09-16

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Absolutely gutted have waited almost two hours to get a call saying there is too much traffic and can't deliver my food. Had a really long hard day to here this news is terrible and that's after I've called 3 times and have been told it's definitely on its way. Speechless

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Colin . 2015-09-16

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Always lovely food but they forgot my popadoms... Devo'd

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Lucy . 2015-09-15

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Always lovely food but they forgot my popadoms... Devo'd

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Lucy . 2015-09-15

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Delivery took 1,30 hrs food wasn't great, no customer service, poor

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Hardeep . 2015-09-11

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Delivery took 1,30 hrs food wasn't great, no customer service, poor

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Hardeep . 2015-09-10

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Absolutely awful food. No flavor; watery curry with terrible service. I tried twice; both times was awful. Try anything other than here! Don't waste your money!!!

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JoshuaOne9 . 2015-09-08

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Lovely food. Best by far that I've had using Just Eat. Thanks

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Michael . 2015-06-26

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Lovely food. Best by far that I've had using Just Eat. Thanks

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Michael . 2015-06-25

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Very poor meal. Defrosted and microwaved. The ready meals in tesco are 10 times better! First and last order.

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jonathan . 2015-05-16

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Very poor meal. Defrosted and microwaved. The ready meals in tesco are 10 times better! First and last order.

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Jonathan . 2015-05-16

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Late to deliver and the food is the worst example of an Indian I have ever had.

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Conrad . 2015-04-12

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Late to deliver and the food is the worst example of an Indian I have ever had.

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Conrad . 2015-04-11

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Great. Best Indian food I've had for ages

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Sian . 2015-03-16

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Great. Best Indian food I've had for ages

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Sian . 2015-03-15

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It came 40 mins late...without a call, I had to chase

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Jamie . 2015-02-24

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Went in because I foynd it on trip adviser as close to me now. It was great. Lovely food, friendly service. A great place to eat. Would go back again

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dee c . 2015-02-23

MORE AT TripAdvisor

It came 40 mins late...without a call, I had to chase

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Jamie . 2015-02-22

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Really good Indian - had it before with my sister and we were both delighted with our orders.

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Pamela . 2015-02-20

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Really good Indian - had it before with my sister and we were both delighted with our orders.

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Pamela . 2015-02-18

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Excellent food, delivered on time as promised.

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William . 2015-01-10

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Excellent food, delivered on time as promised.

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William . 2014-12-31

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Nondescript place off Chiswick High St, great food, fantastic host and pretty good prices. Ask for the specials - they're...special! You'll need to book.

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PaulL637 . 2014-12-14

MORE AT TripAdvisor

Definitely best curry in Chiswick. Possibly best curry in London? Been eating here a while; deliveries reliable and team very friendly. They do excellent specials which are worth asking for. They forgot my drink the first time I ordered and specially came back shortly after to deliver it. I would highly recommend and I am sorry to hear that others haven't had such good experiences.

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Niall . 2014-11-15

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Definitely best curry in Chiswick. Possibly best curry in London? Been eating here a while; deliveries reliable and team very friendly. They do excellent specials which are worth asking for. They forgot my drink the first time I ordered and specially came back shortly after to deliver it. I would highly recommend and I am sorry to hear that others haven't had such good experiences.

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Niall . 2014-11-15

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One of the great Restaurants in west London. Great food with reasonable prices. Staff are cheerful. In weekends I advice to book a table in advance as the are busy at that time.

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WRamsis . 2014-10-22

MORE AT TripAdvisor

Myself and 3 friends decided to choose this restaurant based upon the reviews we had read. To say I was massively underwhelmed with the food would be an understatement! We ordered four meat dishes to share, two chicken and two lamb. In all honesty, I couldn't tell the difference between the flavour in either of the lamb dishes as they both were so bland. That said, the chicken dishes were more flavoursome and distinctive by their individual spices, which was some constellation. The temperature in the restaurant was uncomfortably high, making everyone at our table sweat even before the food arrived, which takes a lot of fun out of the whole dining experience. Overall, the staff were extremely friendly and helpful.

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Me2LoveFood . 2014-09-28

MORE AT TripAdvisor

We had an amazing meal here! One of our group didn't know what to have and the waiter,listened to what she wanted then said he would get her the perfect curry for her and he did! I,had their special curry chicken with a mince like gravy it was the best curry ever!!!! We were not rushed waiters all very friendly and helpful. Would certainly,recommend and will go back again when in the area!

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steviethebest . 2014-09-18

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Really disappointed with the food. There was no spice to the fish tikka, ,my husband almost choked on the meat in the mixed grill (meat was too chewy) and the nans were sweet. Will not order from here again.

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Ruchi . 2014-07-27

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When the delivery man came to my apartment, he told me that the soft drinks not included in the internet credit card payment and he asked me to pay extra cash for soft drinks. I checked the online confirmation email and realized that soft drinks were included in the initial payment. A big surprise for me... So I didnt give extra money for soft drinks. How can I trust to this service again?

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Gorkem . 2014-06-29

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Was really nice but different version of a dansak that I'm used to... Still was very nice though. Thanks

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Stefan . 2014-06-21

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Delivery was very quick and was half the time that the website stated, however, the food had clearly been defrosted and was not very tasty and where the dishes had been defrosted the water had separated from the sauce which made the whole plate watery. I wont be using this restaurant again

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Adam . 2014-06-10

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This was a real surprise being so close to the Excel exhibition hall - really good quality and value. My Lamb Madras was one of the best I've had in long while, and the service was excellent.

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Nigel K . 2014-06-03

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Really good food and relatively speedy delivery. Can't fault.

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Richard . 2014-04-13

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Was luke warm, onion baji's wer soggy and nan bread was tiny and tasted shop bought! Won't be ordering from them again

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Ashley . 2014-04-11

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It was the first Indian restaurant with less oily and still tasty food that I have ordered from in London. Well done. Keep it up!

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Shivani . 2013-11-23

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One of our nearest restaurants. Went along on a Thursday to try it out (241 on Tastecard, but see below). It does not serve alcohol; they say they have a license but no space. Anyway that's good because you can BYOB from a number of places on adjacent Chiswick High Road. We had the special chicken dish, Fantasic flavour though chicken was a wee bit aged. Accompaniments were also very good, ambience and service excellent. The crispy prawn starter a masterpiece. We were a little disappointed to find that the Tastecard only applied to the main dishes, Accompaniments - ie rice! - were excluded. However, a minor issue for what was otherwise a very good meal.

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archierob . 2013-11-01

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OK, I LOVE this place. I go every week. It's fresh, like home cooked Indian, not the average slop you get at your average Indian. If you are expecting it to be doused in Ghee and hotter than the sun then go elsewhere. On the other hand, if you want sophisticated, high end food, but without the high-end price. Go and enjoy. Now I have eaten Indian all over the world, including some meals that were £150 a head. And this smashes them all. I'd rather go here than ANYWHERE else in London. Love this place!

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JohnCWithwick . 2013-10-28

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Was expecting more given current reviews. Yes the decor is pleasant...yes the space is small and well organised, although avoid the table at the very back. The food, however, left us wanting. It looked interesting...visible coriander, spring onions, colourful veg, spruced with chillis as we asked...BUT..it lacked the flavour. The service is somewhat matter of fact...not warm/not cold. The other surprise was a cheeky £5.95 for a large COBRA! Alcohol is not listed on the drinks menu but you can bring your own.

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Ralcolm . 2013-10-23

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My son suggested we go to the Cinnamon for food last night and it was certainly well worth a visit. The food was very good and the service efficient. The restaurant was busy and we had to wait for a table so went to a wine bar across the road (worth a visit too as it is cosy and full of charm). All in all a lovely evening out.

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Roose1 . 2013-09-29

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I have used Indian Cinnamon ever since it opened. I have never been disappointed with the food and have, on occasion, been pleasantly surprised when we have been given a new dish to try.The service is unfailingly friendly, efficient and courteous. Although the restaurant is small it doesn't feel cramped, and the decor is very pleasant.If you are unable to visit, their take aways are prompt and, every bit as good as food taken in the restaurant.If visiting with a group it might be well to book ahead as the number of tables are limited, this has the advantage of insuring attentive service. Altogether this place most difficult to fault.

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Paraffle . 2013-07-26

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Food very reasonably priced. All curry dishes were excellent.Service was very good.An enjoyable evening.

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Justin S . 2013-06-18

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We are repeated visitors here because it is the nicest Indian around. Food is fresh and tasty and the naan breads are simply yummy. Worth going just for that.At the risk of sounding like I'm banging on about the same thing in every review, I guess until something changes I will keep writing the same things. The service is still pretty slow and particularly on this visit I found it hard to understand why. There were 4 front of house staff and 3 tables of diners. It's almost like everyone tries to do everything but as a group they fail to deliver everything. For example on this occasion, a drink was forgotten, we had to ASK to see the food menu... Kind of basic stuff.I really want this place to do well and I hope the management are reading the feedback. The food is great, but the front of house experience needs a serious overhaul.

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PedroYorkshire . 2013-05-26

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I would really like to start by saying that the service was excellent. The staff were friendly, professional and well presented. The food was of very high quality and really good value for money. One thing I would suggest is that if you want to use the restaurant, phone up and book a table. We did, and we were glad we did as all the tables were reserved. We will now use Cinnamon Indian as our only place to get great Indian food in Chiswick.

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vickyandsteve . 2013-05-04

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Again excellent food and on this occasion good service. Hope things continue in this direction. One small thing. Worth the restaurant investing in a self-closing hinge on the outside door as many of their diners seem unable to shut the door on their own!

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PedroYorkshire . 2013-03-30

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I have used this place a number of times, both dining in and for take away. As other reviews have said, the food is always great and certainly better than others locally.BUTService wise they really do need to pull their socks up. Eating in, the service is often unaccepably slow but it is OK. Take away wise, we have encountered a number of issues, including:- Communication problems with the order taker (way above what's expected)- Items missing/incorrect (possibly due to the aforementioned problem)- Luke warm food- Poor integration with HungryHouse (third party order taker and payment collector)This looks like a very negative review and in a way it is. If you want good food and can tolerate these issues please use them as you will not be disappointed. I think however they are about out of chances with me. I don't know what it will take for them to address these issues, but they need to. Iam sure I am not the only person for whom this is wearing a bit thin.

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PedroYorkshire . 2013-02-09

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We are Chiswick locals and love curry. This curry house is one of the best we have been to. We now eat there regularly. The service is second to none and the staff enjoy offering ideas on the menu depending on what you fancy and there is always different specials. Great ambience, Great service and amazing curry. You cant ask for more from a curry house.

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claire h . 2013-02-08

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Visited this wonderful restaurant with my boyfriend early in January and had a lovely time. The waiters are extremely helpful and the food is truly lovely. The tandoori King Prawns are very nice but there are only three/four in the dish so would be even better if there were a few more prawns! Will definitely be visiting again!

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LittleOne2728 . 2013-01-27

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We are Chiswick locals and use Indian Cinnamon regularly for both meals out and home deliveries. The food is a lot fresher than your typical Indian restaurant (and be warned, a lot spicier too!). The cooking tastes like it has been handled with care and attention to detail, and the whole experience is generally more refined than the norm for this type of cuisine. Highly recommended and I hope these guys continue in the same vein for many years to come!

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RJMLondon . 2012-12-29

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I went there twice and I was delighted both times: the waiter was very helpful, explained us the menu, and took some time to give us some dish suggestions. The meat was melting (try the butter chicken masala), and the vegs very well seasoned (try the aubergines as a side dish) Really good place for Indian food, and walking in the neighboorhoud is really lovely.I can definitely recommend it!

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LauriSlno . 2012-10-25

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My wife and I decided to try Indian Cinnamon for Sunday lunch having been given a special offer through a dinning club card. While a small restaurant the atmosphere was still very good. Food was excellent, well prepared and presented and the owner, the chef, was very helpful in providing some menu suggestions and background on where the ingredients came from. The wine list was good which can be lacking in some Indian restaurants although more choice by the glass would have been helpful. Overall a very nice meal and will definitely become our Indian restaurant of choice in Chiswick.

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Hereford_7 . 2012-07-23

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