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3.5

Based on 49 opinions finded in 1 websites

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Nº 476 in 740 in Lewisham

Nº 78 of 93 Other cuisines in Lewisham

CUSTOMERS TALK ABOUT DISHES WITH..coffeecrepe
Score
OpinionsNoteTripAdvisor493.5

comment_iconOpinions

I was looking forward to lunch here with my daughter. I arrived and stood at the counter ahead of me and was waiting to have my order taken; after a while I realised that I was standing in the wrong place and moved further down. I explained to the young server behind the counter (long dark hair) that I had been standing in the wrong place, but instead of politely sharing my experience, she said "That's weird". It was no way to talk to a customer and put a real downer on my lunch. I later found out that 2 of the staff had been looking at me standing in the wrong place but said nothing, and were saying to each other "That's weird, why is he standing there?" Perhaps trying to humiliate customers is what was intended, but I won't be going back.

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Dr_Jon_London . 2024-08-23

MORE AT TripAdvisor

I recently had the most delightful galette and I can't recommend it highly enough. It was the special featuring caramelised onion, poached pears, gorgonzola, home made pesto, and walnut. Not only it prepared quickly by a very nice staff, but the taste was absolutely fantastic. As a French foodie I can confidently say this galette was true culinary master piece!

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SOU O . 2024-07-18

MORE AT TripAdvisor

Lovely cafe. Does delicious buckwheat galettes with range of fillings. Gluten-free and pretty healthy. Dog-friendly, good service, fair prices.

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Emily E . 2024-07-07

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Had a savoury crepe and within 40 mins I had a terrible stomach ache and upset tummy. Was horribly unwell all evening. I contacted them to help them work out what they may have used to avoid anyone else being affected and they didn’t even bother to reply to my emails.

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denise g . 2024-07-04

MORE AT TripAdvisor

A very quaint and pretty place, with a nice atmosphere. Lovely food options and pleasing drinks. We have been passing by Madeleines for the last 10 years and decided that today was the day to try it out, except that it wasn’t! The staff are very pleasant, but sadly somewhat forgetful! We ordered extra hot coffees, which arrived 15mins after order, and were luke warm. We toyed with the idea of asking to reheat them, but considering how long it took for the coffees to arrive in the first place, we weren’t sure we could spare the time! Other parts of our order were completely forgotten for another 15mins!!! Fortunately, we found the whole thing hilarious, but seriously, if you don’t want to lose footfall, you need to get your act together! While not expecting lightening turnaround time, we just want what we order. After all, we are not paying McDonald’s prices for the pleasure of enjoying your café!

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Nicole M . 2024-03-13

MORE AT TripAdvisor

Big range of choice, amazing quality of foods and coffees. Very friendly staff. A real family atmosphere coming into the shop. The ice cream is an absolute must. Big variety of flavours and the most amazing fact is that it is homemade and not bought in. I highly recommend to check it out if you are in the area.

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carolinfiedler86 . 2024-02-13

MORE AT TripAdvisor

This is a lovely friendly little cafe. Service is quick and efficient. I had a crepe and peppermint tea, all good quality. Also recommend the hot chocolate (all are vegan).

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HeatherRP . 2024-01-30

MORE AT TripAdvisor

Wonderful Christmas Eve breakfast for our family at Madelines. Thanks for the great service and wonderful, wonderful food. The mushroom crepe was incredible!

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LondonWeekendOrbit . 2023-12-24

MORE AT TripAdvisor

Excellent savoury crepes. Super tasty! Unfortunately the cutlery wasn't super clean. I gave it a wipe and it was fine. Staff very friendly and helpful.

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Coco_80countries . 2023-11-06

MORE AT TripAdvisor

amazing!!! 10/10 food/ staff/ service. Wonderful and lovely hospitality/ staff!! Will definitely become a regular place!!!

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mia t . 2023-10-29

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I can't stop reminiscing about having the perfect the egg, bacon and sausage bap. I don't think anything will ever beat it.

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Safari30832710915 . 2023-10-29

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I had a delicious pancake with sour cream, mushrooms, rocket, walnuts and peppers. I was impressed with the serving size and generosity of the toppings too. Service was fast and friendly, a lovely spot for lunch on a cold autumn’s day!

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Kirstie M . 2023-10-16

MORE AT TripAdvisor

The visit to Madeleines made my week: I had an excellent coffee with a tasty banana and chocolate muffin. I appreciated the very friendly service and a clean and cosy coffeshop. I highly recommend it, if you want to taste the best coffee in Blackheath!

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Anna R . 2023-10-07

MORE AT TripAdvisor

Decided to get some gelato - 500g for £9. The gelato was nice but the portion was slightly meagre - not quite 500g!

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Thor1111 . 2023-07-15

MORE AT TripAdvisor

This cafe could be really good but a couple of things hold it back. Firstly the food is mostly very good. The pastries and crepe we had were fresh and delicious. The hot chocolate was unfortunately served quite cool and we asked if they could microwave it a little very politely and the member of staff was not a all apologetic and acted a little annoyed with us for raising it. The other thing I’m less keen on is that they choose to allow dogs and the cafe is very small and narrow so on this occasion and in the past, I’ve had dogs brushing past me and coming up to my table which I don’t really like when I’m sat eating in a small cafe. There were even 2 dogs barking at each other and jumping up during this visit. It’s nice that this cafe offers something a little different food wise (namely crepes and ice creams) as well as the usual parties etc.

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KakapoExplores . 2023-04-26

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Went on Sunday afternoon for a treat for the kids. Placed order at the till, the man who took the order then asked me to repeat it and hand wrote it. I could see he had the order correct. However all three crepes/waffles were then done incorrectly, with the kids carefully chosen toppings being mixed up so neither had what they wanted and I was given chocolate when I had asked for none and the man had written NO CHOC in capitals on the order. Kids were crying, but staff pressured us to keep the order on the basis that they had a ‘backlog’, and we did not really have time to wait anyway. We then were left without cutlery for ages and some compensatory banana was delivered belatedly for one of the kids. Such a pity as the food is good, but the service turned what was a treat into a miserable experience, for which we paid in full.

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K1510RDhollyg . 2023-03-23

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Popped in for 2 hot choclates and 1 cappuccino this morning. Both drinks arrived late (after 10 mins) and Luke warm. Asked for reheat and upon arrival was told that the drink was not Luke warm as they had tested the temperature. Whatever. !! We will not be returning to a reception like that. Shame really as it’s a nice spot.

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K2483FTalexanderk . 2023-02-12

MORE AT TripAdvisor

Came in yesterday, coffee was delicious Food was amazing! I’m gluten free and staff were very happy to help and give suggestions Ice-creams WOW so many will definitely be back

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JenniferNorton . 2022-09-16

MORE AT TripAdvisor

Yummy pancakes and ice cream and great coffee. Located right next to the station and has nice outdoor seating. Great little stop off

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kmratesplates . 2022-08-20

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This very nice crep place is located in the center of Blackheath; I decided to stop for a coffee and a brioche and I can say that both brioche and coffee were well below average. You would aspect from those independent places to have good quality of food and beverages; this was well below the quality of foof that you would normally eat a chain places like pret-a-manger (where the food is quite good) or Starbuck

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mariadimare2016 . 2022-06-19

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I’ve visited Madeleines previously for coffee or ice cream and had always been impressed so when we were waking by with the kids, we decided to pop in for breakfast. Unfortunately it was a disappointing experience to say the least. Details of what we ordered...

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M_A_C_W_11 . 2022-06-02

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Went to visit with my wife and i should have followed my instinct... As you come in, the place is dirty, the fridge's door are dirty, the counter is dirty that should have been my first clue. As my wife was craving for crepe we...

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Fabi3nB . 2022-03-25

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We went as a family, it was £50 for us all to have a crepe. My mum also got a cinnamon hot chocolate & only after another customer complaining and my mum finishing her drink saying it taste abit strange we realised the milk was...

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zaraburfitt . 2021-12-28

MORE AT TripAdvisor

Love madeleines! The coffee is the best in the area and they have the most delicious ice cream. Staff are always friendly. In summer there is a lovely outside area and in winter it feels very cosy

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GeorgiaR199 . 2021-11-22

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We came to this small creperie as it is located right next door to Blackheath railway station. I ordered a streaky bacon with maple syrup pancake and my partner had a roasted vegetable pancake. My partner's was too cold when served and had to be...

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Graham L . 2021-10-26

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Delicious crepes but mine was cold and had to ask for it to be warmed up. Was still cold though. Very overpriced - £8 for a pancake with hardly any filling. Staff friendly though. Didn't have to wait too long for crepes to arrive either

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thehungrymeerkat . 2021-10-23

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Popped in for a treat with the kids on Monday 23rd August, cafe was lovely but the staff seemed over worked and stressed. Possibly short staffed. We waited a long time and in the end we ended up walking out because of the wait. Really...

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Sturner6261 . 2021-08-24

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Waited 40 minutes to be served 2 crepes. They arrived 10 minutes apart so I’d eaten mine before my girlfriend got hers. Both were bland, unseasoned, with cheap ingredients on top. Sticky, sickly balsamic reduction and far too much rocket on the avocado crepes meant...

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Angrystrudel . 2021-06-15

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I had about thirty minutes to spare ha I g arrived early for a concert in Blackheath Concert Halls. Unlike some other places I would care not to mention in the vicinity with more seating where long queues had formed in the street I was...

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futtock21 . 2020-10-11

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Happy staff and lovely ice-creams Kept us going through the lock-down Always served us with a smile and friendly banter

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310johnsond . 2020-09-27

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Went in for 2 coffees. Took 20 mins for them to arrive (after them first bringing over the wrong order) despite loads of staff. We weren't the only ones left waiting for ages. One poor woman had a longer wait than us. Dirty tables. No...

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14aa . 2020-09-20

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We love this place so much. Everything is so tasty. Popped in today and was treated so well, the lady who served us went above and beyond to make my kids happy.

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nickivickipicki . 2020-08-15

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First time my nieces & I have been here. What a fantastic range of delicious vegan & organic ice creams - Passion & Coconut was absolutely YUMMY & REFRESHING especially in this raging hot & humid weather. Will definitely be coming again .....

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Balham1066 . 2020-08-12

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I’m a regular Blackheath visitor and I Wondered into Madeleines yesterday for the Eat Out to Help Out scheme. It’s honestly the BEST coffee in South London and Was expertly done too with great service and speed. While I was there I thought why not...

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robellis89 . 2020-08-11

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The croissant and coffee were fine and the staff were friendly, but it is a small and very narrow place. It is difficult to find somewhere to sit without being in the way and when we went there were several very active and loud small...

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Jeff1903 . 2020-01-18

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Only went in for a coffee, no queue, 4 staff behind the counter, no acknowledgment after 2-3 mins walked out. Ironically they were busy discussing the last customer they'd forgotten to bring a drink out to. Come on guys!

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robww . 2020-01-05

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Lovely little find on our jaunt through Blackheath today. We stopped for a snack and my partner had a crepe whilst I had the mango sorbet. It was fantastic to see a range of vegan alternatives to ice cream, thank you. The staff were exceptionally...

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Poppypops1 . 2019-05-26

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Good quality, well made, fairly priced. Warm and friendly, a young trendy inclusive vibe. Worth a try. Kid friendly.

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phirozen . 2019-04-13

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Food is ok but over-priced for what it is. It's ok for a once in while visit but it's doubtful I'd go again even for a treat.

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RuthR26 . 2019-02-01

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I'd wanted to try Madeleine's for a while before going on a Friday afternoon. I actually didn't realise it was a creperie but it does crepes and waffles mainly, with lots of smoothies and juices. I thought the choice for toppings on the waffles/crepes could...

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BunchOfLilies . 2018-12-03

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This was my second visit here and my friend's first. We went with a dog he was looking after and the staff was so considerate and attentive (towards us and the dog I must add!) We had flat whites with oat milk and i had...

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natters14 . 2018-11-19

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I’m a regular for coffee at Madeleine’s but finally got around to having breakfast there. We had the breakfast crepe and a smoothie each. The breakfast was superb, the bacon crispy and well cooked, the sausages were given the thumbs up by the dog as...

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Bella_Despinetta . 2018-09-08

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Im here second time and crepes are soooo good I can’t even tell you! Also filling u up for a half day. Hehe Also coffee is very good and comparing to Gail’s which is close by 2tes better!

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irinakB2160NH . 2018-08-25

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The shop wasn't particularly busy when I visited and yet it took 10 minutes for the 'chef' to put my waffle in the microwave and give it to me. The waitresses were pleasant enough, seemed to be more interested in having a chat which when...

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elliea64 . 2018-08-06

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Not sure what the negative comments are all about - staff were really lovely and very welcoming, the food was outstanding, and the wife loved the milkshake. Really couldn’t go wrong here - great little spot in the centre of the town.

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Mjhansford . 2018-07-15

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The food was very nice, the crepes were lovely. But a relaxing place for a quiet lunch or snack. Staff throwing cutlery doen the sink, coffee cups, saucers ect.. bing bang clang. I couldn t wait to leave. Shame we didn t order dessert or...

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PaskyW . 2018-06-17

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Had a lot of potential, however one waitress at the shop had an extremely terrible attitude; First she chucked our food in the bin after asking for our food to be taken away (albeit by mistake), she then ignored our request to make a new...

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seandurr . 2018-05-20

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Just had a couple of delicious organic ice creams - pistachio in a tub and vanilla in waffle cone. Pistachio was sooo lovely and vanilla also good, like old-school proper vanilla ice cream used to taste. Other flavours we saw were salted caramel, chocolate, mint...

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PositiveInfinity . 2018-05-05

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My friend and I went here at the weekend during our walk to Blackheath and Greenwich and after wanting to try this place for a while. We were greeted in a friendly and polite way and quickly decided what we wanted to have - me...

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natters14 . 2018-04-19

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