Based on 45 opinions finded in 1 websites
Opinions
Excellent food, only let down was other customers or would have been a 5. We arrived for our wedding anniversary and although the restaurant was mainly empty, we were sat next to a very loud table of 8 and another couple. The noise from one particular person was so constant and obnoxious with language, we ate as quickly as possible just so we could leave because we couldn’t actually hear each other or the staff when taking our order. Sadly the other couple who were by us also felt the same. Shame really as we came for the dessert but the language and shrieking from the one customer ruined the evening for us. As we were leaving, the group was then placed in the centre of the restaurant probably to ruin everyone else’s meal too. The food though was outstanding and I can highly recommend it and the staff too who tried to put up with what was happening. The table by us had the desserts we wanted and it looked perfect but the noise was too much.
Phil P . 2024-09-15
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Les plats sont bons et l'ambiance est très conviviale. Nous avons passé 3 semaines à Gravesend et sommes allés plusieurs fois dans ce restaurant. Tout le personnel est accueillant et professionnel. Un grand merci pour les moments passés et l'accueil Delphine et Johan
Delphine B . 2024-08-24
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Wow wow wow! This is the best Italian I’ve EVER been too and I’ve eaten in Italy. The saffron & prawn risotto was out of this world! It was amazing. My friend loved the prawn linguine & raved about it. Anyone living or visiting Kent should definitely give this place a visit. The waitresses were friendly and welcoming as was the manager. They made us feel comfortable and welcome.
Sjane . 2024-08-01
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Had a delicious meal yesterday evening with Cocktails whilst sitting outside watching the world go by. Our friendly waiter Jo was very attentive and catered to our needs & was interesting to talk too . We both had fish for starter and the mixed seafood grill for main which is the best meal we have had here so far. Price wise our meal worked out £54 per head which for 2 courses , 2 cocktails & 2 alcoholic drinks we feel is about the norm . We would recommend Mad in Italy to anyone . Give it a try for yourselves .
Karen W . 2024-07-15
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Absolutely great place. Fantastic food, the best most friendly service at a good price. Finished the meal off with a cocktail which was also spot on. A must visit.
Rob W . 2024-06-30
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Visited here yesterday for my partner's birthday. The food and service was 5*.second Visit. Will definitely be going back
sharongA4649TV . 2024-03-11
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Me and my family came here for a Mother’s Day brunch! The waiter Joe was amazing, so charismatic and food was amazing too! Will be coming back!
Katie E . 2024-03-10
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Beyond excellent. Staff were extremely friendly and helpful. Food was all very good and great value for money. Would certainly recommend this restaurant to anyone.
Dinah O . 2024-03-04
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Delicious food ,great atmosphere. Thank you .all tables were reserved, but the manager quickly found a place for me, my wife and my son. Great atmosphere.
Kuba K . 2024-02-10
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service was very good, we had the server joe, who was very talkative and very nice. Food was also very good and i would 100% come here again!!!
gracemR5719VQ . 2024-02-04
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We recently came as a party of 11 for my Mum and Sisters birthdays. Everything was amazing from the food to the service. Our waiter Joe was brilliant. He ensured we had everything we needed all evening, made sure everything was okay. When it was time for pudding, they brought out both birthday cakes with candles in and all of the waiters/waitresses came to join in with the singing! The food was top quality and had such a choice to choose from, will definitely have to come back to try the different things on the menu! The only thing I would say is that they do need a children’s menu as the adult versions are just too big for the smaller children we had in our party. But that definitely didn’t stop them from trying! Will definitely recommend and be returning! Thank you!
AlexD270808 . 2024-01-29
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First time visiting Mad in Italy and the whole experience was extremely enjoyable from the food to our excellent waiter, Joe who was very professional and polite with a hint of cheeky banter which made our evening. We visited as a family of 11 including 3 children (aged 5, 8 and 11) and if I had to criticise, they don’t cater for children and the adult portions were too big and too rich for our chicken and nugget loving trio! That said, they certainly didn’t go hungry with chips and garlic bread. Wide variety of well cooked and presented tasty food at a reasonable price. We were there celebrating mine and my daughter’s birthday and our cakes were brought out with candles, Happy Birthday music played and staff members came over to join in the singing and clapping. Great time was had by all and would certainly recommend and return.
Angela D . 2024-01-28
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Had a great meal this evening. Staff were excellent - especially Joe. Lovely atmosphere. Was recommended by a friend and we will definitely be coming back.
Jolindenberg . 2024-01-27
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Went here for dinner. Food great and the service was top notch by Jo. Really made the evening memorable for us all. Thanks !
Oscar N . 2024-01-26
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I came to eat here with my fiancé and we had the best time. Great selection of drinks and delicious food, wonderful classic Italian! Jo looked after us and he was very polite, friendly and informative about the menu and really made our night. We will be back again. Thanks jo :)
jadeb67 . 2024-01-25
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Fantastic food compliments to chef .Waiter was joe extremely friendly and nothing was too much for him. Will certainly be returning
elainerS9823ZG . 2024-01-21
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Brilliant meal at made in italy tonight for my birthday our waiter Joe was lovely very cheery and helpful and good with the children in the childrens words "It was spot on"! Food was lovely chef even made us polla crema which wasn't on the menu! we will be back 😀
Kailea H . 2024-01-14
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We went for a family meal on Christmas Eve and I can only say that the experience we had was absolutely fantastic. The meals that we had were amazing and absolutely delicious. The service was exceptional and I will definitely be returning there in the future. I also will be recommending this restaurant to friends that I know.
Nigel P . 2023-12-24
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I wanted to love this place but, sadly, I was left feeling disappointed. We were a group of 6 squeezed onto a table for 4. Looking around the restaurant, I could see that this was true of a number of tables. I understand the need to get as many covers as possible in order to break even. However, this should only be attempted if you team can cope with the volume of food that needs to be cooked. Sadly, on the night we visited, this wasn't the case. We waited an hour and 45 minutes to get our main courses and when they arrived, 4 of the 6 dishes were cold. Worse still, when I enquired after an hour and 15 minutes whether they knew when our meals would arrive, the staff member I spoke to simple said, "We're busy" and didn't even attempt to answer the question or to find out the answer. I'm fully accepting of the fact that sometimes kitchens become overwhelmed, particularly at this time of the year, but there is never an excuse for poor customer service. With so many other options of places to eat in Gravesend, I'm not inclined to visit here in a hurry.
Hilary M . 2023-12-21
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We booked our Christmas party for 16 people and we were all completely satisfied. Very cozy restaurant with Christmas decorations reminiscent of a children's park. Attentive and helpful waiters. Nice atmosphere, but the real added value is the cuisine. Beautiful dishes full of flavour. Tuna cooked to perfection... not to mention the turkey or ravioli. Great job guys great value for money we will be back soon. Well done!!!!
Passport13982343356 . 2023-12-18
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Had heard good things about Mad In Italy so booked a birthday celebration with 9 family and friends. When paying the deposit I offered to do a pre-order for most of the party, but still ordered nibbles/appetizers on the evening. Everything was great! The service...
ITM0nkey . 2023-12-13
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Went out tonight after work. First time we had visited and none of us will be going back. Food was lovely and the restaurant was nice but the staff were not customer friendly to the point of rudeness. One of my party asked for 5...
mandy n . 2023-12-08
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Three friends so enjoyed an evening out in this lovely new addition to Gravesend's dining experience. The welcome was friendly and warm and the ambiance warm. All dishes we had from the starters and mains were delicious and suited all our tastes. Great wine and...
froggy0 . 2023-11-16
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Thank you to everyone at Mad At Italy for making my daughters 16th Birthday family meal so special thank you for setting up the decorations and the food, service was amazing and it certainly was mad with so many of us! We celebrated in style
Mandy B . 2023-11-12
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Very friendly place with a great atmosphere - I recommend it for evening meetings with friends over a glass of really good wine! Great Italian pizza and pasta! I recommend and we will definitely come back
Paulina G . 2023-11-08
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I am really satisfied with the restaurant menu. I've been there several times and of course I'll be happy to go back there. The food served is fresh and delicious. Very nice staff and owners. I recommend !
Edyta W . 2023-11-08
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Good for a group of friends socialising. Camrose fir a hen celebration. We were loud! The staff were fantastic, attentive, joined in the celebrations, they catered for all our drink requests, there were many. The food is very good too, I have had a tad...
Andrea H . 2023-11-07
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Very disappointed. The drinks we ordered were not quite right, then we waited 40 minutes for our starters. Mine was super cold and my husband said his was bland. We waited a further 40 minutes for our mains which were over priced and bland. The...
Hayden G . 2023-11-04
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We were really looking forward to trying Mad in Italy but ended up being very disappointed. As a party of 8 we knew we would be spending a few quid which was fine. However the visit really wasn’t worth the money. The food I had...
Graham W . 2023-11-04
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Wanted to try here since it opened.Visited here for the first time this evening. We wasn't disappointed. Service was 5* from start to finish,and the food is to die for.I ordered the mushroom risotto, it was a proper Italian risotto, creamy and tasted amazing.we will...
sharongA4649TV . 2023-11-01
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Excellent service, greeted by a friendly face on arrival, shown to our table quickly and given our menus to peruse….attentive staff from the moment we arrived. Service and food was excellent for our party of 7
LorraineP287 . 2023-10-28
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After reading a few negative reviews about late service erc. I believe in checking it out for ourselves. Booked our table for 8pm we arrived early around 7:20, wasn’t a problem we were welcomed with open arms and shown to Our table dispute it being...
Matthew H . 2023-10-15
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We were so happy to see a new restaurant opening in Gravesend Friendly enough staff - food took a long time to come it appears the kitchen chose to cook for a big table instead of us that walked in whilst our starters were being...
Lou L . 2023-10-09
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Group of 10 of us went out for a friends birthday. Had pre ordered our food so wasn’t expecting a long wait. Ordered our drinks, 2 of us were forgotten and this seemed to be a trend throughout the night. Starters came out after an...
Dean F . 2023-10-08
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We had heard mixed things about the newly opened restaurant. This was a birthday meal with 8 ladies on a Friday night. We had fantastic service by all the staff, nothing was too much trouble. Food was good and reasonably priced. Thank you will definitely...
Passenger27664267603 . 2023-10-01
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Service was excellent, bar man was slow, very good ambience. Music stuck on repeat(4 songs) Food was ok, wouldn’t rush back for it in my opinion. New gaff and up and running as it was busy…hopefully they hit it off.
sambI7122EU . 2023-09-30
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This was my first visit here, I was so impressed. The service and food are second to none. Would definitely recommend this restaurant.
michael g . 2023-09-24
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An absolutely amazing restaurant. My partner and I went for our anniversary as we have heard excellent reviews about this place, and it did not disappoint. The food was delicious our waitress Lisa was very attentive and did everything she could for us. The atmosphere...
Lambdavid5679 . 2023-09-24
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Lunch at this amazing restaurant. Top quality food by the award winning chef. Friendly, happy polite staff. The Gem of Gravesend. Can't wait to go back.
Richard S . 2023-09-22
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I had high hopes for this new restaurant and after reading all the fab reviews I was expecting something amazing. Maybe we were just expecting too much? The service was average. Indeed drinks were forgotten and when asking if the chef could swap some potatoes...
vicky1903 . 2023-09-21
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Mad in Italy is a must-visit! The linguine and seafood linguine are divine, while the sea bass is simply amazing. The service is top-notch. This place captures the essence of Italian cuisine perfectly. Don't miss it! 🇮🇹🍝🦞🐟👌
Jspicer91 . 2023-09-21
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Little gem in Gravesend!!!! Restaurant very beautiful!!!! Family dinner on Saturday. Even though the restaurant was full, the service was fast and efficient. . But the real strong point is the cuisine. We had an amazing seafood soup and pork steak, we both couldn't stop...
Frankie O . 2023-09-17
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This was such a lovely surprise find in Gravesend. Food was really delicious, atmosphere was great, service was fab and prices pretty reasonable! So pleased to have this on my doorstep.
LittleExplorerKent . 2023-09-16
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The place is beautifully decorated and extremely polished. The food was absolutely scrumptious, the white wine's appearance and taste were amazing, and the service was superb. If you're a seafood lover, you should definitely try the calamari - they were cooked to perfection. The desserts...
Nik Y . 2023-09-14
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Arrived without reservation but was quickly seated in the lovely outside area. Lisa was our server. She was pleasant, professional, friendly & knowledgeable. Our drinks order was quickly taken & served by Lisa who left us to then to make our choices from the menu....
Nicola r . 2023-09-10
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After hearing mixed reviews we thought we would try it... so glad we did very beautiful food Enjoyed it very much .
AndyLou1 . 2023-09-06
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A new venture in Gravesend; six of us went there on a Saturday night, and the restaurant was packed at 8pm. We were served very quickly despite it being so busy; the wine was excellent and the food was really good. I had calamari, a...
MGFothergill1252 . 2023-09-03
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We had a great evening here for my birthday. Food was lovely, service was friendly and efficient. Plus, this new restaurant has been fitted out beautifully. Will go again.
mandywC9554KE . 2023-08-30
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