Mad Hatter’s Gin & Tea Party in City of London, Westminster

Please avoid this it is the worst evening I have had out for a long time. The food was way way way below standard. We paid £35 each for a tiny bottle of what was supposed to be Gin but tasted like dishwater...... We waited over 20 mins for a drink and had to ask 3 times to be served!!! It was not the characters fault they tried there best but way substandard offer to customers. the food was terrible a couple of sandwiches with indistinguishable contents and the cakes were even worse. I am sure they cannot continue to advertise this and get away with charging so much.......

Comprei dois ingressos desse evento, paguei. Nunca tive suporte, nunca tive retorno. Ninguém responde os e-mails, não há telefone para contato. Comprei pela FeverUp. Perdi o dinheiro. Nem sei se realmente aconteceu o evento e não foi só eu, tiveram várias reclamações no sit. apagaram os comentários e não é mais possível comentar nas postagens.

We purchased tickets via Feverup.com for this event. The time of the event changed which meant no one could make it and we asked for a full refund. They refused saying the tickets were non refundable and can only offer us a voucher to use in the next 60 days. This isn't helpful when it is a group of people making a booking. We are now out of pocket £117 because the customer service is so shocking. It is illegal to not offer a refund for an event you have changed. Shameful!

I attended this event on Saturday 4th July for.my birthday and I have never been so disapointed in an event ever. How they are getting away with charging high prices for this 3 times a day without been shut down I do not know. The food was soggy and not enough to feed a small child. The cocktails were watery and weak, the waiters had their hands all over the rims of the glasses, some cocktails we had to share and the entertainment if you can call it that was a cross between a poor unfunny pantomine and a bad childs party. We nearly walked out it was so bad but we were not near the door so we would have been spotted. Most people in the room had no idea what was going on..it was boring and like they were making it up on the spot. If it comes to your town please do not waste your time or your money. Dreadful event, dreadful information about timings and the event on the website and poor customer service before the event.

Went with my two daughters to this event and I am at a loss as to how the company who staged this are getting away with charging £35 per ticket for absolute and utter drivel. Goodness knows what the actors were talking about but the script was ridiculous . The cocktails were utter rubbish and tasted like tepid water and the nibbles were a joke. The set was ok and the hats we wore were a bit of fun but that was it . The event was worse than a dreadful kiddies tea party . We had to make up a story by all contributing one word …. Unbelievable. The company who stages it must be laughing all the way to the bank . Absolutely dreadful .

I definitely DO NOT recommend this. The entertainment was amateur worse than a children's birthday party, the drinks were horrendous and the food was inedible. What an absolute rip off at £35 per head, even the room they had hired looked like a children's nursery it was embarrassingly bad. Don't waster your money!!

Unless you want to experience Alice in wonderland characters practice low quality trailer park / ghetto fabulous style cursing monologue and then screaming at each other don’t waste your time. This is low talent and no quality script.

We paid £70 for two tickets. Thought this would be something different to do when away for a weekend in Manchester. The food put on our table looked old so we didn't touch it. The arrival drink a gin and tonic which was ok i suppose. The entertainment started and was absolutely terrible, you get better entertainment at a child' party. The first "cocktail" came and was basically gin and tonic in a tea pot, poured out it looked awful, no ice etc. a small shot of sambuca was there too to share!!! We didnt touch any of this drink. Grabbed our bags and walked out. I would avoid buying tickets for this event. This was not worth £5 each let alone £35. Never again.

My lovely friend treated me and another friend to this experience and needless to say we were honestly expecting something much better for the ticket price. The drinks and nibbles were OK, but it really was like a GCSE drama final exam performance. Not sure any of the guests knew what on earth was going on, the show was confusing and not remotely entertaining, with unnecessary use of swear words. Don't get me wrong, I enjoy an f bomb as much as the next person, but it was just all a bit weird and angry. Mad Hatter? More like needs to work through their anger management hatter. However, the venue, waiting staff, and costumes were really good. Although the seating left a lot to be desired. Tiny little foot stools to sit on for the majority. I'd recommend going to Richmond Tea Rooms instead!

Think pantomime vibes: audience involvement, singing, silly sense of humour. So if this does not appeal to you, wouldn't recommend as it was quite cheesy. But if you love that sort of thing then would encourage you to go! Drinks were great, very interesting. Food wasn't amazing and we were only given 1 plate for 4 of us so questioned a waiter who said this was correct (even though we could see from other tables that it was 1 plate between 2) so asked another waiter and we were served another plate. Good COVID safety measures. Big warning: You don't get to keep the hat! The website gave us the impression that we were but I assume a lot of people complained about this as they have now changed the wording on the website to clarify this.

Great way to spend a Sunday afternoon - and an escape from the recent lockdown restrictions. Great fun and lovely visit cocktails to drink too.

Totally concur with the other reviews about this. Don’t go. It was like being at Butlins but more expensive. Bad drinks, terrible ‘food’ and awful cabaret. It’s advertised as an ‘immersive cocktail event’ but it’s like being at a school play. Just so rubbish.

**Manchester*** Mad hatters gin and tea party This was an outing for our birthdays we bought 4 tickets at £35 each absolute rip off. We got 3 drinks one of which was a gin glass filled totally with crushed ice so couldn’t taste any gin at all ! The others were so weak was like drinking a soft drink. We got one small cracker with pesto some dried up onion and half a cherry tomato with a cube of dried up brownie. I honestly felt like it was a wind up was expecting someone to jump out saying it was a big joke, It was like being at a bad kids party with 3 dressed up grown ups who just kept saying ‘Alice Alice who the F*%k is Alice? I can’t believe this company are getting away with charging these prices it’s a disgrace !! DO NOT GO SAVE YOUR MONEY ITS AWFUL !!!!!!

**********This is about the Manchester Mad Hatters Gin and Tea Party************ Absolute rip off. Awkward embarrassing and the worst thing I’ve ever been to. You can go and watch a musical for £13. This was £35 and a shambles. Actors were like school kids. The dormouse worked so hard to keep up spirits and outshone the others by far. A cross between a cruise ship, nursing home and children’s birthday party entertainment.... just pure awkward cringe. Food was 1 cracker and 1 stale brownie the size of my thumb. Drinks were weak and unpleasant. Don’t go!!!!

I went to the one in the Miami, FL. Pros: The drinks were good. The decor was good. The actors and show was great. Social distancing and masks were enforced. Cons: 1. there were crumbs on the table which means they didn’t clean the table after the previous guest. GROSS. 2. The appetizers were more like bites and the little triangle sandwich was stale. 3. The lighting was bad for photos. 4. Music wasn’t Alice in Wonderland themed...

Great afternoon here. Fun and friendly. You really feel part of it. Was very welcoming atmosphere and also laid back. Really good way to spend a few hours and get lost in Wonderland. Loved it. The gin cocktails were great. Nice and quirky with lots...

Great show. The actors were fab and kept us all entertained. The gin was good to and I liked the fact you mixed everything yourself. The selection was great. The food wasn't great but I didn't expect it to be and wasn't really expecting it....

I went with 3 friends on Friday night. I will start with the positives which were that the staff were nice and the very first 10mins of the experience seems excitement. And that's it. Everything else is disappointing. The drinks they offer you are terrible....

My friend and I went to the 5pm experience on 15th Feb, and we had a great time! It's sad to see some people were disappointed with this experience. The venue was decorated to theme, the actors were very nice people and the show was...

I regret i didn't check the reviews before buying the tickets... waste of money! It the basement smell like sewage and mould. the cocktails were one of the worst I have tried, not to mention the "food" ...On top of that, the actors were kind...

We should have realised how terrible this experience was going to be from the smell of sewage and dirty glasses as we arrived for a drink before starting. It was all downhill from there; filthy inside, sickly syrupy gin, tacky cheap “amdram” and an afternoon...

Oh dear. I can think of a million better things to do with £50, including burning it. The venue is dirty & very smelly, the decorations cheap & tacky, the “cocktails” syrup laden & unpalatable, & the script excruciatingly poor. The actors managed to squeeze...

Was looking forward to this but unfortunately it was a disaster. We were sat next to a very disruptive person who was clearly very drunk and kept interrupting actors and making a mess on our side while not allowing us to do anything. So in...

It was amazing & indulging experienced. The ambiance beautifully designed, great presentation and we laughed so much. We booked it for my friend’s birthday, and we have wicked time – perfect combo Alice in Wonderland & Gin. We had a great time & loved taking...

I went here on a date and it was such a great evening! We started in the hat shop where we both choose silly hats to wear for the duration of the evening (great ice breaker) and we met the famous rabbit! He lead us...

Choose your hat and go down the rabbit hole! I visited with my other half and I was one of two men that was there on that day! Lol The staff and live entertainment was great, the staff outfits were imaginative and the drinks that...

Me and my family had such a great time at this venue. great value for money, professional staff and a fun filled atmosphere. We will most definitely be coming again.

Very hyped up but not really worth the money. Funny at times but still not made up for the amount paid. Was advertised as ‘will receive an secret santa gift” , that we never received. The group before us did receive their presents though. Space...

We went in December to do something Christmassy . I had not read the reviews , big mistake. There was not one thing that I enjoyed. They used a lot of swearing to get cheap laughs . The acting would only appeal to children’s humour...

We had the best visit. We laughed the whole way through, made friends, and after it was over we even stayed an extra 5 hours in the bar! A perfect experience, with really friendly, welcoming staff/actors

The event was overpriced and very disappointing!! With an awful lead actress who used offensive language towards the guests if they became too noisy! She continued to use offensive language throughout the show and to be frank just wanted the night to end!! Awful acting!...

Don’t waste your hard earned cash on this disaster. This is a knock off of another sensory experience London has to offer ”the gingerline”, which is not only superior in space, theatrics but also quality for roughly the same price just not drinks but food!...

From the beginning to the end of the night it was an experience.None of which was magical.Instead, it was a tacky affair, with awful acting and watery cocktails. The "actors" were neither funny or intuative. Both rooms were warm and stunk of sweat and farts....

Wow....what can I say! From the moment you step foot inside, you are made to feel so welcome. The staff are friendly and the atmosphere was great. The Mad Hatters tea party was exactly that... "Mad" but my goodness it was so much fun. A...

Not a great experience for £50. Poor food. Not as advertised. Shabby environment. Crappy costumes. Not for me. A short walk to the bad end of Notting Hill from the tube and the front entrance looks grim. Inside was a bit shabby and could have...

When you arrive you can either duck into The Cheshire Cat for a cheeky cocktail and a platter of bread and humous before congregating outside. The handsome Dave the Knave ushers you into the milliners shop next door where you collect your hats, drop your...

This was a birthday treat for my Nan and ‘treat’ it certainly was not. The owner of the bar was extremely rude to us, argumentative and slightly aggressive. I’m actually still in shock at how badly spoken to I was. The event overall was great...

The price for the experience is a little high given it includes 4 gin cocktails, a bowl of popcorn and some cream cheese on a cracker but first rate entertainment and fun. Loved Dave the Knave, Dorms the Dormouse and Hattie, and of course the...

The concept was great. and the actors made it fun and got everyone involved. However, for the price you pay, the drinks were OK, but the nibbles you got with it were extremely disappointing - they told us we got a platter to start with...

Very crowded - 40 of us crammed into a tiny room. We did get the cocktails as claimed, though it’s “make your own” and not all ingredients listed were available. The last one was simply flavoured gin and lemonade. To eat we got two mini...

Good cocktails and nice idea but tea party it is not! Suggests some food but blink and you will miss it! Quite expensive for what you got.

Where do I begin...The place was too small, couldn't fit in the waiting hall. We were crammed in a basement that was supposed to be the 'rabbit hole'. The cocktails were disappointing as we had to mix it ourselves, all while we could barely fit...

Unfortunately, our experience of these event was pretty poor. Firstly, the event was definitely oversold. We spent the first 5-10 minutes all having to squeeze and shuffle. One of our party was at the end of the row and got knocked pretty frequently (enough to...

I'm a big fan of all things fun and quirky, and the Mad Hatter's Gin and Tea Party completely fit the bill. We had the best time during this immersive experience - the actors were brilliant and very funny. If you like Alice in Wonderland,...

If you like gin and Alice in Wonderland, you won't be disappointed in this theatrically immersive event. Upon arrival we were greeted by an actor in a hat shop who presented us with a delicious gin cocktail whilst fitting us with what I can only...

A bit of a one off experience to try but I think there must be better ones than this. This felt like a six form production knocked together over a weekend. Cocktails were ok but I am not sure they had the claimed 50cl measures...