Based on 540 opinions finded in 4 websites
Based on 540 opinions finded in 4 websites
Opinions
Very dry meat & veg, food tastes like it’s been in the freezer for a week. Awful delivery time & the driver was very very rude. I will never order from here again. £50 worth of money down the drain as food was practically inedible & the person on the phone was full of attitude & unable to help or resolve the issue. Very immature & talking very rudely to a customer who’s ordered multiple times. They did not ask for customer name confirmation or anything.
Jagoda . 2024-08-01
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Appalling service and food quality
Martini Music . 2024-08-01
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Brilliant eatery that is a family business, well placed between the station and the Mall. Very friendly and good prices; everything freshly cooked for either eat in or takeaway
Scrab T . 2024-06-26
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Brilliant! And very accommodating late Saturday night! And they also pick up the phone unlike other places!
Cy Biggs . 2024-06-06
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Stupidly decided to pop in for some food and possibly met the rudest member of staff for quite some time. For no reason at all, he decided to tell me, by shouting across the room, that I should pay the bill instead of one of the Iadies I was with. And then that I was out of order for not paying and letting them pay. Whoever this man was he had absolutely no reason or right to take this approach with me. He had no knowledge of our relationships, our statuses, our financial situations or indeed anything at all. What an absolute …….
Kevin Akers . 2024-03-27
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Ordered a takeaway doner kebab from here after midnight via Just Eat. To be honest I didn't expect much, but it was absolutely spot on. I will definitely order from here again. Thanks guys.
Steve Haynes . 2024-03-17
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Absolutely disgusting stay far away as possible. Rather eat my table cloth.
Saeed Ahmed . 2024-02-10
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Great halal food joint. Do visit if you fancy cheap and high quality food.
Dr. Adeel . 2024-01-23
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Went last minute for a quick kebab. Very succulent and excellent service
Mohammed Islam . 2023-11-20
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Just popped in for a quick meal before a concert at The Hat Factory. I had chicken and chips and my wife had a vegetable wrap, both of which were very tasty, and incredibly good value. The best thing however was the service. A wonderfully, friendly and welcoming group of people. Thank you.
Andrew P . 2023-11-18
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horrendous and rude customer service! lied about cancellation and said they called us but never did. when we phoned them they said “we are too busy bye”. no apologies or anything. don’t use this snotty and rude shop.
Tia L . 2023-11-14
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Don't order on just eat wait 55 minutes to then see they cancel your order. So I called directly some rubbish couldn't call me. I checked right phone number and I haven't been on phone so it wasn't engaged and no missed calls. Stupid excuses. So I used somewhere else. Not good business practice
Amanda Young . 2023-11-11
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The staff was lovely the food was great very filling if we go back to luton that be place we go back for food
Samantha Stott . 2023-10-22
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Ordered through Just Eat but then realised it was showing as 'no delivery'. Cancelled order but refund refused. I have lost £28 that I cannot recover.
Brian B . 2023-10-18
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Super fast delivery. Very tasty hot food 5*
richard west . 2023-09-26
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Food is good and service is great, open late night and not ridiculously priced.
Sith Lord . 2023-09-09
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Tasty kebab. Open late. I recommend 🙂
Journey Man . 2023-07-07
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Popped In here for a coffee the night before our flight. Even though the coffee shop was closed we were still welcomed in and served coffee Lovely people very friendly.
Phoebe W . 2023-06-27
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Quick service. Perfect location.
Ola Johnson (O. J.) . 2023-06-18
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The Kebab House's late opening hours were a definite plus, allowing for convenient late-night takeout. However, the generous portion sizes, while impressive to some, can be off-putting for others. The lack of cultural charm didn't significantly impact the overall experience. Consider this spot for its convenience, but be prepared for ample servings.
Z May . 2023-06-16
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I had a delicious meal. No complaints.
Mark Handley . 2023-06-10
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Worst mixed kebab known to man. Super dry and lacking any flavour
Martin Johnson . 2023-06-01
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Have been going to this takeaway restaurant for many years. A lovely place.
Frankie “Frankieboy” Prazer . 2023-05-23
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The best Doner meat I’ve ever ever had. The cheesy chips are perfectly cheesed. So moreish too. I’d 100000% recommend!
Nicole Jefferson . 2023-03-04
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Niet echt lekkere kebab op een goed broodje, vriendelijk personeel, simpel, snel.
Mariette Luiting . 2023-01-13
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Small portions and can’t get the order right. Shocking customer service!!!
Dean Weaver . 2023-01-10
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Best donner I’ve had . Tasty and delicious
Radu onac . 2022-12-04
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Really nice guys and lovely food!
Steph Little . 2022-11-16
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DISGUSTING CUSTOMER SERVICE. Food items were wrong/missing. The food was cold, the cheesecake was smashed and there was a hair in the food. Restaurant didn’t want to do anything about it. Vile. Do not waste your money here
Flower123_x . 2022-11-12
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I've never had a problem with the food, its always tasty and delivered quickly BUT the guy who answers the phone might need training .......... nothing short of RUDE!!!!!!!
Rick Burlingham . 2022-10-16
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So bad. Do not recommend whatsoever.
Meriam Takkali . 2022-05-31
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Worst food in luton ordered a delivery food was cold and told them put fresh donner gone down hill chilli is different not the same standards gave me direar and food poisoning waste off money and needs to improve food if u wana get mugged off a donner kebab eat from here
Iffy Khan . 2022-03-28
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Not very nice at all. Chicken was disgusting and you can tell by looking at it that it has been sitting there for a while at least, the donner meat was like leather and the chips were cold. Only positive was the pitta bread.
evansmith1302 . 2022-02-16
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Always friendly and standards of food quality is always great
Wing Fai Chan . 2022-02-13
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Best Turkish kebab shop in Luton
Jahed Islam . 2022-02-10
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Bad service from this place avoid. Not even gonna go into details. I'm just glad I've never received my order looking at the reviews of this place!
Ruben Costa . 2022-02-09
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Food is as you’d expect, delivery service is poor. Don’t appreciate having to walk outside to collect my food. No other delivery drivers delivering just eat ordered food make you do this!
Tenesha Ramdeen . 2021-12-16
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Good service polite and helpful staff. Basic chicken and chips are great and very cheap. Donars and shish kebabs or wraps are good.
Jason Cheriton . 2021-12-11
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Ordered via Uber Eats a combo kebab. When it arrived, it was stone cold and there were clearly not the two toppings I paid for on it. Very disappointing particularly as previous orders had been quite good
Daniel Hart . 2021-12-10
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Ordered a kebab with side of chips from here last night, best doner I've had in ages would rather chips than fries but still was good meal 🙌😋
Crystal Jane . 2021-11-16
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Great staff and food.Glad to be able to sit inside and eat again. Large portions and a free tea or a coffee with your sit down meal.
Michael Murphy . 2021-09-26
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Ordered Lamb donner and burger on Justeat, they say its fresh, its 2 or 3 day old donner which came cold and hard. Absoluetly the worst food ive had in Luton. Waste of money. The No1 kebab in Luton is Best grill on Wellington street. My first and deftinetly last time from here. DISGUSTING QUALITY FOOD.
Rohala Mohammadi . 2021-09-13
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Stinky old salty donner. Don’t waste your money like I did. It’s the worst Kebab place in Luton. I wouldn’t give to my dog. That’s how bad it is. Owner is rude as hell. If you try to complain they will say it’s fresh.
Dogg Father . 2021-08-07
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Really lovely food and delivered very quickly, definitely recommend
damian conway . 2021-07-09
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The best kebab you’ll find in Luton. The staff are friendly and welcoming and the shop is well looked after.
Liam Dalgarno . 2021-06-23
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Best kebabs in Luton great value for money and very friendly staff
David Billington . 2021-03-15
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There 1/4 chicken. and chips, chicken shish kebabs, And hamburgers, are the best without a dought in luton and that is after 3 years eating in aboutish 15 takeaways, 100 times, and about 35 times at luton town kebab house ..
Tablet creamola Eddy . 2021-03-09
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Great food, reasonably priced, friendly staff
John Fludgate . 2020-12-08
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The portion sizes are just ridiculous. I purchased large kebab for £9 and it was 3 pieces of meat and some salad.
GoldFisz . 2020-11-05
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I would say this is a very nice kebab with fresh salad. Delivery is very quick, I used "uber eats". It is also on "just eat".
Novosapien flyingBuddha . 2020-10-29
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Excellent kebabs, wonderful service! Generous portions, always with extra sauce and stuff
peter jenkins . 2020-09-24
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The worst food I have in my life. I pay 7 pounds for 1 large portion of kebab.... 3 peace of mushroom and 1/4 of onion plus 2 peaces of tomatoes and 1 peace of paper..... I am a chef I now how should food come out of kitchen..... Its a disgrace..... Thte
Ciprian Nechifor . 2020-09-18
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We have ordered delivery a couple of times from Luton Kebab House since Lockdown. The delivery has been quick and the food tasty and hot. I always have a large chicken shish kebab and the marinade is tasty, plenty of chicken too. If you’re wanting to eat in, they have a few tables and are well located for Luton Town Centre and the transport Interchange so handy if you’re using public transport. A decent meal and worth a try. Hi
fork_handles . 2020-09-11
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Ordered kebab quick delivery and salad was fresh looking good amount of salad, raw onions and chilli pickles were great had a good kick to them Meat wasn’t at all greasy. Enjoyed
Patrick Keenan . 2020-07-26
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Took my order on just eats and then cancelled it 50 minutes later. Stay away from this if place if you actually want your food delivered
connorr955 . 2020-07-25
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These guys are very rude. If you are not happy about your order in anyway they become aggressive just look at their comments to people that have negative feed back on the food apps. They need training on customer services. Bought food from there and it was a really bad experience. Rather take my money elsewhere.
Arayan . 2020-05-13
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The salad is fresh and very tasty.Chili sauce is heavenly.Highly recommended 😊
Tyrone King . 2020-04-26
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Great food reasonably priced friendly staff.
Keiron Padmore . 2020-02-25
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Been using this Kebab house for year's, great food and the staff are amazing.
Christopher McCabe . 2020-02-20
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Food is always fresh hot and lovely I've not had a bad product front them. ! Delivery is always early . Brilliant service
Stacey Waddell . 2020-02-18
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Nice fresh hot food. Very fast delivery and great service
marika . 2019-12-06
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Ordered from here, marked the delivery as arrived when they had actually cancelled the delivery. Claiming they had tried to deliver and call us, no missed calls and had the TV off specifically to hear the door when food arrived! Expected delivery was the time we called to ask how it was marked as delivered, staff said they weren't going to deliver the food or do anything about our delivery. Blamed just eat?? Said its not their order, spoke to us in the most disgusting manner... Absolutely disgusting attitude and service! Only second time we have used them and the first time half our delivery was missing... Clearly a theme since now all of the delivery is missing? No attempt to prove or discuss order, how is this place still running
Darcy McGee . 2019-12-01
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Nice shish kebab and fresh salad
LJ . 2019-10-06
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I ordered at 00.01 am and it said delivery expected at 00.55, I got my food at 00.25, fantastic customer service and incredibly nice delivery driver. Will order again soon.
Andrew Martin . 2019-07-09
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Live in Wigmore and this is by far best kebab joint around
DD . 2019-06-02
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We came in here on way back from a Soul do. Such lovely people and top customer service 😊 food that we ordered was 😋 yummy. Would recommend xxx
Lilacwine3 . 2019-05-26
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Worst kebab in England. Donner tasted gone off and disgusting. Couldn’t even get the salad right. AVOID AT ALL COSTS!!!
Harry Yaxley . 2019-05-15
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service was rude, food took a while, kebabs didn't have any taste and chips were solid. Wouldn't go back
LiamHenderson2424 . 2019-04-10
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Couldn’t get a simple order correct.. my chips were missing I wanted to eat the chips with my meal not half hour apart.. they agreed to replace the order but then cancelled my order without telling me! Staff were very rude!!!
Claire C . 2019-03-27
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Chicken and chips are nice, if you eat -in you sometimes get a side salad too!
Denise . 2019-03-11
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Excellent service. Don't know area and in my truck for night. Delivered to me no problem and earlier than just eat put. Great food
dean whittaker . 2019-01-30
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Great fresh food, best Donner in Luton! and very friendly staff
Daniaal Khan . 2019-01-16
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Good place can try once or twice unless they put efforts on quality
Aman Walia . 2018-12-14
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The tiniest 'Large' kebab you have ever seen. Tough, chewy chicken and hardly any salad. They ignored my request of no tomato. Food arrived cold. Phoned to express my disappointment, but they couldn't care less - not even an apology. They just argued it couldn't be cold! Absolute waste of money. Steer clear.
martine8122 . 2018-11-04
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Cheap and cheerful has been a favourite for years and they deliver
Patrick Henry . 2018-10-18
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Last great kebab house in Luton. Long may it remain.
Tim McCready . 2018-08-29
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Stinky donner. Went in dust bin. Worst donner i ever had .
H B . 2018-07-27
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The worst kebab house in Luton Town Centre. Ordered the food at 6:45pm on Justeat to be delivered at 8:45pm. Was paid by card and clearly written on the delivery note “ to be delivered at 8:45pm”. The customer servant rang me to confirm my timed order at 8:45pm and we both agreed. My phone was upstairs charging while I was down stairs looking after the kids. 8:45pm came and there were no sign of them coming so I rang them back. They said it’s gonna take additional 45 minutes which the food will arrive at 9:30pm not 8:45pm which I timed for two hours advance. It’s a policy that if you pay full amount by card and you don’t pick up your phone before 8:45pm they can cancel the order. They said we had to cancel the order because I did not pick up the phone before 8:45pm and they refused to give me back my refund which I paid in full amount by debit card. They were trying to steal my money to make profit for themselves by not providing the service on time with 2 hours notice. Very very awful service and the customer service person spoke in a manner that you don’t even talk to dogs like that. Luton Kebab House has caused chaos and I had to physically go out to buy food by cash for the kids. Not recommended at all and do not buy anything by card otherwise they will definitely steal your money without consent. That’s how they are surviving by stealing. May god bless them.
Iqbal H . 2018-06-15
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Was ok nothing special. But not at all bad
neill hodges . 2018-05-27
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The food was fresh, appetizing and reasonably priced. Convenient for Railway Station and Easyhotel. Staff were very pleasant and helpful, even late at night ! I was so glad I visited. You should try it too.
wrestler1703 . 2018-03-09
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Worst place I have ever been! Be cateful they steal money! We did not receive all we ordered ansd paid for. When asked they pretended that was not ordered! Owner of place was super agressive and wanted to physically attack us! They also did not print a receipt what is illegal! Stay away from this place folks for your own good!
816sigitar . 2018-02-17
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Totally outragous behaviour of any worker! They clearly have a gang mentality wanting to fight but when it comes down to food hygiene and service they have no sense of hospitality or order I would clearly advise to avoid with you health still intact
Marc P . 2018-02-16
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Very very small portions. I ordered a large lamb Shish for £8.25. This is what I got. A joke .
Saif K . 2017-12-19
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My order has not been delivered. We waited several hours with our friends. unfortunately to no avail.
Werczi Werczi . 2017-12-03
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Went to this establishment in the early hours of Sunday 8/10/17 after spending time in London . Was told we couldn’t eat at the establishment as they were closing . If closing then why was there still a queue for food ? I spoke to a member of staff & said if we had of known we wouldn’t have ordered food. At this point another member of staff came at us aggressively , stating that we should of asked if the seating area was open ? Why would we ? People were sitting in there. We were verbally abused & the mannerism of the staff was threatening . I will never return .
SPUDSTER67 . 2017-10-08
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Placed an order on Just-Eat which was immediately cancelled. Why advertise as open if not willing to accept orders? Despite such swift cancellation, the money has been debited from my account. Let's see if it is refunded...
Curly_Kale64 . 2017-08-29
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Husband loves a kebab so we chose Luton Kebab House on Just Eat & glad that we did, the mixed kebab was loaded with delicious juicy meat & fresh salad, whilst the 1/4 pounder burger was large & lovely. The food was piping hot & arrived within 30 minutes, would recommend Luton Kebab House and cant wait to use them again
Heather M . 2017-08-11
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Wonderful service and really tasty food best in Luton should try
Mariska Hargitay . 2017-07-09
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Food is always well cooked, Friendly staff, Probably best local place to eat. 5 stars undoubtedly
Dee Raciunas . 2017-05-24
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Food was insanely salty but well cooked (as in it tasted good and well heated). The customer service was excellent too. The restaurant itself was of a pretty poor standard
Mahmoud Shehab . 2017-04-16
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El kebabs de aquí son sin duda la mejor de la ciudad, el gerente y el personal es muy amable, lo único que tengo que decir que probablemente no es tan bueno es el pollo, Simplemente verificar que su hecho a través de todo antes de comer.
Rick B . 2017-04-11
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Bien, teniendo en cuenta algunos de los comentarios de este lugar, me sorprende. He tenido una tarde noche kebab aquí un par de veces y recibes lo que esperas. Bonito, agradable y ensalada kebab no After effects, ME REFIERO A ¿qué más se puede esperar después de una noche en una calle céntrica de luton atrás. Nada como un kebab para absorber un excesivo beber tardes y éste es perfectamente seguro!
253tonyh . 2017-03-27
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great Kebab house sit down or take away. I have used this place 3 times now and the Kebabs have been very good and the salad very fresh, hot chili sauce and plenty of my favorite pickled green chilies. very friendly and happy staff, on one visit they even threw in my drink for free...
kris6868 . 2017-01-20
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After my first order the food arrived on time and I would say, on the positive side, it is of an average to good standard however the food failed to turn up on both my second and third order and not even a whisper of...
Jamerson J . 2017-01-17
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No tengo ni idea de lo que la comida es como en este establecimiento y nunca volveremos a poner un pie aquí.
catherinemoorhouse1 . 2016-11-26
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Best food, always order from them when i am around this kebab house.
Mohammed Tanai . 2016-09-26
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La comida era muy buena, pero el personal es grosero. Parece realmente sucio parece tener una actitud. El establecimiento es aburrido y sucio.
Luke H . 2016-09-17
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Pedimos un kebab de comer solo sitio web me dieron dijo mi tiempo se espera aproximadamente una hora - hora y media no me molestó porque sabía que iba a tomar un tiempo para ser preparado y ser entregado como yo trabajo en la industria alimentaria yo.
chlo_raex . 2016-06-05
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Very nice classic little place in Luton
kwato . 2016-05-05
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I was feeling hungry on the way back to the hotel, so I popped in and had a takeaway donner kebab. Very nice kebab at a reasonable price. Did the trick!
Kozwotsit . 2016-04-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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545 Opinions
Ordered mixed kebab for 2 and some other things. Not the first time I ve ordered from the place and the mixed kebab was not mixed kebab. I got a bunch of chicken wings, one kofta, no doner whatsoever which was supposed to be there) one morceau of lamb shish, and an elongated piece of chicken breast (not shish) that was chewed on one side which is when I stopped eating cause I realised I was eating someone else's leftovers. Never again. Stay away.
51 Opinions
Came on here to look at reviews of H&H cafe as we are planning to visit tomorrow and have never actually been in all the years we have lived in the area. Absolutely shocked by the bad reviews of H&H kebabs! All i can say is we have been ordering kebabs from here for over 9 years and they are absolutely spot on and delicious every single time! Never have i ever had a bad delivery! Food is delicious, staff are friendly and always deliver what we ask for! I wouldn’t want to order anywhere else! We order at least 3 to 4 times a month x
2 Opinions
Overall the food was alright. We had the platter for 5 people. Came with different grills. Wasn’t too impressed with food. Staff were friendly. Overall had a great night with friends and food was ok.