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2.7

Based on 79 opinions finded in 1 websites

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Nº 902 in 992 in Stockport

CUSTOMERS TALK ABOUT DISHES WITH..burntchickenprawnfried
Score
OpinionsNoteGoogle792.7

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The food never arrived and they refused to refund the money to me. What a horrible place!!

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jasmin iqbal . 2022-02-18

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Found big rats in the kitchen and the food was kept open all night

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Tejinder Mangat . 2022-02-11

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My company was called to do the deep clean, we found rats. Will never eat here again.

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sukhjivan singh brar . 2022-02-11

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Fish better was so thick and looked reheated ! Not good

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Nick Dunn . 2021-12-27

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I ordered a meal from lucky star last night it was terrible. Tiny sweet and sour chicken pieces with tasteless pineapple. Stale prawn crackers. The prawn toast was so greesy in a greesy paper bag bland rice. And the BBQ ribs were in like a gravy. Dreadful. I had to throw it away. I ordered it through just eat. is there any point in phone in the restaurant when it opens to report this? Thanks

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Emma . 2021-10-21

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Always enjoy from here been going for years never disappointed

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Christine Bradshaw . 2021-09-09

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I ordered Chicken Kung Po and Chicken in Ok sauce with egg fried rice. on the 25th Aug 21. I have to say this is the worst meal I've had, even the dog snubbed it. The rice tasted of plastic as did the chicken, I used to love the food from here which was over a year ago since I last went. Wont be risking it again, as we were ill for a few days after eating from here.

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Lisa N. . 2021-09-02

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Large portions but slow service due to cooking times. Fair costings though. 👍

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Bob Elliott . 2021-07-25

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After waiting for our food my son checked the app saying our order had been delivered. I told my son to phone the restaurant only to be abused at which time the driver was heard in the background shouting I have just fxxxxxg give it the guy then the phone went down so I phoned spoke to a pleasant lady whom had told me to get a refund from Apple Pay hothead deliverer said he knocked on but my front door opens onto my living room and we have a very loud German Shepherd dog who doesn’t like noises at this time. It is a shame because we have used this place lot

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Susan Lucas-McMillan . 2021-06-01

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I had previously put 5 stars after the first order was so bad I complained. but after ordering for the 2nd time I can not give 5 stars . It is very clear that the oils are very old and burnt and everything has a bitter burnt taste. I ordered crispy duck but it was so over cooked it was vile. Salt and pepper chicken wings were blackened from the dirty oil. This was my complaint the first time..

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Tanya Rostron . 2021-04-05

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Awful had to wait long time for delivery didn't send all of the order correctly was promised a refund still waiting avoid

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Joanne Grange Yanez . 2021-03-16

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Very very poor chips had been reheated at least once probably twice cannot understand why places put there reputation at risk for the sake of a portion of fresh chips also they will never ever get any custom from me going forward as I feel cheated , they must be of the mind set that it doesn't matter if they serve you rubbish

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Arthur Moffatt . 2021-01-11

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Placed an order at 5pm, waited 3 hours for it and still didn’t get our food even though we were told that it would be with us for 6:40pm! Order was eventually cancelled at 8pm! Absolutely shocking experience!

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emily stapley . 2020-11-18

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Awful. Greasy prawn toast. Processed beef Small chicken pieces in the sweet and sour so they were over cooked. Not cheap either. Shame as this place used to be nice but seems they're trying to save moving amd using low quality produce, and the cooking of it isn't good either..

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Jamie Davies . 2020-10-08

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I waited 2 hours for 2 portions of chips with gravy that were raw and the gravy was basically boiling water. I pAwful service when complained as well. Disgusting

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Georgia Pedrick . 2020-09-27

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Awful chippy. Picked up meat and potato pie, chips and peas on way home. Pie was cold and tasted ‘gone off’ and chips only partially cooked and were still hard inside. Whole lot went in the bin. Save your money and go elsewhere!

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Lisa Griffin . 2020-09-16

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The food is divine, the salt and pepper wings are absolutely amazing 👏 😋

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jeanette prunty . 2020-08-20

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Judging the shop by its chips doesn't give it much hope makes me wonder how it has managed to stay open.

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Jeffrey Levine . 2020-07-24

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Ordered at 5.30 via Justeat, received confirmation it would arrive in 1hr 15mins. 3 hours later not received, would not respond to message system via just eat or answer the phone despite repeatedly trying. Had to make tea then it turned up, we refused the order and they have taken the money and won't refund.

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Julia Summers . 2020-06-13

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Ordered at 6.30, waited until 9.05 still no food. Won't answer the phone, worst service I've ever encountered.

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Bradley Cain . 2020-06-08

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They got my order completely wrong the gravy and curry went everywhere the delivery man was rude. Trying ring them just not picking up so not happy at all

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Lauren Valentine . 2020-06-06

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20th may 8.50pm visit. rude rude rude customer service. Unpleasant and unwelcoming if I wasnt starving I would of walked right out. Very sarcastic reply made to me when I asked about what gravy they did.

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Bethany Smith . 2020-05-20

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NOT EVEN WORTHY OF 1 STAR Ordered at 6.30pm, expected delivery was 8.15pm ok long wait but get it at these strange times. 8.25pm comes I chase can’t get through phone off the hook as tried to call 40 time’s in next 40 minutes. Get new delivery time of 8.45pm ok waited 2 hours be ok. 9.20pm still no delivery contact just eat and get refund. Just rubbish!!!!

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Christopher Harris . 2020-04-20

MORE AT Google

Very average, greasy Chinese food.

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Ruth Green . 2020-04-18

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Appalling service. Delivery 1 hour 20 mins late (booked over an hour in advance) and refused to offer a discount when the cold food arrived. Explained they were busy - then stop taking orders!

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Rachel F . 2020-04-17

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Over 2 hours for it too arrive. It was freezing and the chicken was pink still. Absolutely swimming in grease

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Jade Goulden . 2020-04-04

MORE AT Google

Good Chinese chippy nicest in the area for food.

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Nish K . 2020-02-09

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First time here. Never again! Ordered food then sat and waited for almost an hour. Others came and went but no sign of my order. Queried this and was told the kitchen was very busy. Finally got my order. Could not eat the burnt Singapore Noodles. What a waste of time and money. AVOID!

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Andrew Crisp . 2019-11-10

MORE AT Google

Absolutely outstanding service wonderful food and service been using Lucky Star for a while now and not had a bad experience yet.

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Gary Birds . 2019-08-25

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Lovely fish and chips always freshly made. Excellent as usual.

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Elizabeth Ainsworth . 2019-06-04

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The noodle dishes are nice, especially the special chilli noodle, lots of meat, lots of veg and a nice chilli kick👌🏼

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Adrian Osborne . 2019-02-23

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Ordered on just eat , refused order after 10 mins , said can not deliver this evening money taken from account , now have to wait for refund . Shouldn't be allowed to choose as and when they can deliver . They either deliver or don't deliver simple. Attitude of staff was terrible , not my problem they said. ! Won't order ever again terrible.

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leighanne kent . 2019-01-14

MORE AT Google

Absolute rubbish, I bought 2 beef curries, a portion of chips and a fried rice, the beef was under cooked, the fried rice had only been fried for probably a minute, the chips were more like scraps and hard, I've never been to this establishment before I will never go again, it all ended up in the bin to be honest........

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Peregrine Bentley Beaumont . 2018-10-19

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Gone seriously downhill... Coupled with increasing costs it's a definite no go.

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Jamie Davies . 2018-09-30

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Good is okay but not the best compared to other Chinese takeaways in the local area

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Blitzd . 2018-07-12

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Food used to be good here but last 2 occasions the food was mediocre, shame....

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Paul Donovan . 2018-04-20

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Disappointed by all accounts food got here freezing cold, chips were soggy and oreded beef in black bean there was 1 2 small pieces of meat which did not look like beef it was white and more pork looking then bulked up with vegetables!! Spare ribs were burnt and chewy! The food went in the bin! When i rang to talk about my delivery they just said ok we are sorry and will give u a discount next time they would not give a refund for the poor food they brought to us very disappointed will not use this place ever again lesson learned and 30 quid lighter

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Donna Bates . 2018-03-10

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I waited 2 hours for my Chinese it got here they palmed me with a bottle of Pepsi that I don't Evan drink the food was horrible chips are 3 pound a portion and they were soggy the food was cold it was distgusting the chicken looked like it's been fried 5 times over I will never order from this place ever again wouldnt mind but I love around the corner and I'm never one to complain about anything but today my blood is boiling how can they treat pregnant people like that it's shocking and they have no manners or respect proper pissed off

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Casey Townsend . 2018-01-01

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Loved it will definitely be ordering Agen prawn crackers were soft but chow mein was spot on 👌

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Joe . 2017-10-30

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I really don’t know how this place has these bad reviews. We’ve just ordered for the 1st time and everything was spot on! Hopefully our next order will be the same, will definitely order again, will never order from surrounding Chinese takeaways after eating from here. Piping hot, tastes fresh, thumbs up from me

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June Whyte . 2017-10-28

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Very disappointing! Ordered satay chicken, vegetarian chow mein, vegetables with cashews. Food was totally bland with no flavour whatsoever. Only enjoyable part of the meal was the prawn crackers. Waste of £20, won't be going back!

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C Lind15 . 2017-10-13

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Curry chips and rice are good. The salt and pepper dishes are great!

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RIC RUDKIN . 2017-03-27

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I think this is most definitely the worst Chinese I have ever been to. I ordered on just eat, it came close to 2 hours after i ordered and I seriously wouldn't have fed it to a dog. The chips were cold and uncooked the spring rolls looked like they were older than me, they forgot the rest of of order. I rang the shop to be told to speak to just eat and get a refund. Spoke to just eat who spoke to them and just eat say they won't issue a refund. Seriously avoid this place and just eat people!!!!!!!

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Mathew Ugbode . 2017-03-25

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Difficult to find vegetarian food on the menu.

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Laura Stockton . 2017-03-12

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We ordered Egg Fried Rice, the top layer burnt to a crisp and the rest of the rice was inedible much like the burnt rock hard chicken batter balls but the highlight was the soggy prawn toast and the foul smelling beef with chinese mushrooms... which weren't chinese. Even the dog wouldnt eat this!

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Rowen Whittaker . 2017-02-20

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If this was only for the food..I would have given a 4. The attitude is a 2..averaging out to 3. Probably, its not deliberate but their body language and the engagement style seems to be really odd.

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Ani Palakkal . 2017-02-10

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Lovely food and very friendly staff, would definitely recommend

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Catherine Kirkman . 2016-12-23

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The staff are so arrigant its untrue. Been twice and both times. On both occasions felt like i was asking the impossible. Nice food but the attitude sucks.

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Andy Booth . 2016-10-28

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