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4.0

Based on 93 opinions finded in 1 websites

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Nº 344 in 682 in Sunderland

CUSTOMERS TALK ABOUT DISHES WITH..pancake
Score
OpinionsNoteTripAdvisor934.0

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We had a triple order of the most delicious pancake stacks These pancakes are absolutely insane and you might think you've stepped into a classic American diner Top notch food and a fabulous kids menu to boot Don't even get us started on the shakes !

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Garry D . 2024-09-08

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Kids meal was a big it, along with the watermelon iced tea and the Coconut iced Latte. Overall a lovely, friendly place. Will definetly return

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Gary . 2024-08-11

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This spot was excellent, high quality, great food and excellent staff. The cafe has obviously spent a lot of work and time on perfections. Outstanding food and drinks, delicious !!!

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Anabelle O . 2024-07-13

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Fantastic food on a Thursday night lovely staff nothing was a problem bugger was delicious highly recommend it been back a few times .

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Beverley B . 2024-07-11

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The food is very nice but the service is so slow, wait ages just to give your order, then for your food and again for the bill. We ended up having to cancel one of our afternoon plans because of how long we were there.

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MrsDicka1982 . 2024-06-30

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I really recommend this place, perfect location for walking, gorgeous cafe and the food was gorgeous. Slightly overpriced if your on a budget but definitely worth it!

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Rahmona H . 2024-06-16

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Attitude of staff is horrendous Stood outside in Que for 30 mins which was fine we got was a busy day. Then got brought into table and sat for 20 mins while they brought other customers to tables and then took their order. After politely reminding them we were here and waiting to have order taken still took them a further 10 mins to come and take order with no apologies.

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Alan H . 2024-06-16

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Came here for my birthday for pancakes, all staff were so lovely and friendly. Our order came out fast and always enjoy coming to love lily it is a cute place to come and never have anything bad to say about it, all food and drinks are delightful! Can’t recommend here enough, well done to all the staff for making such a nice environment for customers x

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flowerbomb94 . 2024-03-12

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Amazing breakfast and staff, the USA Breakfast was heavenly, I would definitely recommend 😋 can't wait to go again already.

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Keirran M . 2024-02-28

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First time visiting love lily Herrington country park and I wasn't impressed. We had the love lily breakfast. It was just warm apart from the eggs which had obviously been cooked last. It was very greasy and covered in what I can only describe as a garden. Staff didn't ask if we wanted condiments so I had to go and find someone. No one came to ask if everything was ok. And to top it all off I had an americano and they charged me £1 .25 extra for cream. Never have I been charged extra for cream anywhere. When I mentioned it to the waitress she just ignored me. I think staff need more customer service training. There was no interaction with customers. A bit of friendly chatter goes a long way. I know this place is popular but unfortunately it's not for me. I think penshaw tearooms over the road from now on for us . At least you get a proper breakfast there and the staff are friendly.

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M5113JLruthp . 2024-02-26

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Literally the best place for pancakes and cakes. Couldn’t help but make a visit every month. I was a customer on pancake day and the service was immaculate with beautiful pancakes, a four stack as I chose, and I recommend the cinnamon hum pancakes because they are to die for. Prices a little expensive but it’s worth what you buy. Going again shortly <3

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Chloe J . 2024-02-19

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Amazing food and great service! Ordered the Mexican burger and a bus off cake. So much choice it was difficult to choose what to have

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Andrew H . 2024-02-17

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Lovely food . Nice peaceful atmosphere . Owura from Ghana and Ed from Kenya . Lovely sandwich . Good music . Nice workers . Excellent service

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Owura K . 2024-02-17

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What a way to start pancake day !! Absolutely fabulous, as always! Shout out to Emma who was very friendly, attentive and clearly amazing at her job ! Thank you!

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Robynleigh12 . 2024-02-14

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Fantastic as always! Been quite a few times now but first time on pancake day! Nowhere I’d rather go on pancake day! Always great service and not a long wait for the drinks and food to arrive! Would recommend going early for pancake day as the queue does start early. Highly recommend a visit!

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L4388KKsophied . 2024-02-13

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All lovely staff, Laura is always a ray of sunshine when serving 🌞. Food is lovely and we love coming here for brunch : ) . Xx

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W8128JVdanielleg . 2024-02-13

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Absolutely beautiful as always - good vibes, good food and friendly staff, always a pleasure to visit Love Lily! A business to be truly proud of!

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ninasU3417IF . 2024-02-13

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Me and my 9 year old son visited for pancake day breakfast, there was a queue already at 8.50 ready for opening, but we were lucky enough to get a table. The staff were friendly and helpful, service was great even though it was very busy! Full menu wasn't available only pancakes however I had checked the Facebook page before coming so was already aware of this. There was plenty of choice and the full drink menu was available. We decided on half stack, which is 2 pancakes and chose galaxy caramel which is a classic and a Malteser which was a pancake day special. Both were chocolatey and delicious! My son didn't quite finish so were given a box to take leftovers home for later which was not a problem. Great experience and will definitely be back.

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aimee t . 2024-02-13

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Fantastic food for all of us (children included) very much worth the wait in the rain. Service was great and locations is good with decent parking and a nice park and walk!

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robync48 . 2024-02-11

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Great as always, amazing food, friendly staff. Definitely worth the wait if there is a queue, never takes long to be seated. Will be back!

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adurnin1993 . 2024-02-11

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Me and my husband went for breakfast for my birthday and it did not disappoint! Outstanding service from both Emma’s and the food was delicious!

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Hannah-Agnew . 2024-02-09

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Popped in for coffee and cake. An amazing choice. Great service by lovely staff. Will definitely go to Herrington Park one again 5*

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carolel904 . 2024-02-04

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This is my favourite place for breakfast! Plenty of food choices for all including vegetarian and vegan as almost all choices can be altered to suit dietary needs/preferences. Plenty of choice for children, too. The drinks options are my favourite and leave me craving for...

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Dannielle P . 2024-02-04

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Absolutely cracking food, the service from Emma the D is always spot on and she will always cheer you up! Thanks Emma you belter xxx

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ashwhite92 . 2024-02-03

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Considering they were short staffed they all did their part and pulled together as a team great food and good service. Would definitely return.

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K4505YLaaronr . 2024-02-03

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The place is gorgeous and the staff are majestic! We came especially for the Haggis Benny Weekend Special and it did not disappoint!! Best breakfast in the North (no question)!

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Alexandria1220 . 2024-01-28

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Myself and a friend stood and queued outside for around 45 minutes with two one year olds and a 7 year old. When we got to the front of the queue (around 20 to 3) we were told they’d no longer be serving food and...

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jodiebennett1 . 2024-01-28

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We visited today for lunch and had the special which was the haggis benny. It did not disappoint. Compliments to the chef as food was superb and excellent presentation! And a big thank you to the two young girls, one took us to our table...

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Claire M . 2024-01-27

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After crossing Herrington Country Park and climbing to Penshaw Monument on a cold but bright day, we all deserved a treat. Visiting with husband, dd, bf and 2 Italian students. The dilemma was sweet or savoury. Ordered 2 Lily breakfasts, one of which was devoured...

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Rebecca B . 2024-01-14

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Went here with my Sister and her kids a week or so ago, having been to the LoveLilies in Roker with my husband and owr own kids. The food isn't the cheapest, but you really do get what you pay for - good portions and...

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proudtoongirl . 2023-12-28

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It’s the first time I’ve been here and was in a dilemma whether to treat myself to pancakes or something savoury. I went for cinnamon hun pancakes a half portion. I am no shrinking violet when it comes to sugar but this was so sickly...

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Gabby B . 2023-12-21

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…I came for a coffee, holding my son as he'd had a good cry around the park, but I was still pushing the pram. The waitress who greeted me said they could seat me at a table, but I wouldn’t be able to bring the...

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Stefanie S . 2023-12-20

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We love your cooking Every time we come it's wonderful Always recommend you!!!!! Love Joston (age 5) xx

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samantha b . 2023-12-15

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Me and my partner have been to at least 500 different restaurants in the past 2/3 years. We have been to Love Lily about 10 times and it’s consistently some of the best food I've ever had. I’ve had a few different Benedict’s, burgers, breakfast’s...

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Lewis R . 2023-12-10

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Always lovely coming to love Lilly. All girls are always lovely, especially Emma D who always goes out of her way for us. 💕🎀🌺💝🌸💞

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Yasmine D . 2023-11-19

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Our first time at love lily has been amazing manager Emma served us and made our experience lovely, food was amazing and service was fast.

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Amie R . 2023-11-19

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Such amazing food and staff are so friendly. Emma was lovely and so helpful. Will definitely come again.

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Cara L . 2023-11-15

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I visited this morning 12/11/23 with my wife. We didn’t know what to expect but was recommend by friends to come and try for breakfast. I am pleased to say that I am so glad we did as what a lovely experience we had. The...

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684laurence . 2023-11-12

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There was no waiting to be seated. The staff were friendly and very helpful, the food and drink was delicious, I would recommend the Welsh Rarebit stuffed mushroom.I will definitely be making the hour drive to come again

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scott k . 2023-11-06

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Absolutely beautiful. The place looks great, the staff were super friendly, food amazing and quick service. Will definitely be back again as worth the journey.

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SJTucker89 . 2023-11-06

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I had the Mexican burger and a hot chocolate today and omg I was not disappointed! The rest of the menu looks amazing and the cakes are delicious and huge! Staff were very pleasant and the decor in the place was so lovely. I would...

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MrsCooling . 2023-10-27

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Food was amazing, service was great. Our order was brought out fast and tasted amazing. The restaurant was so nice inside and staff were great

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Anthony M . 2023-09-29

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Arrived to find a sign outside asking to wait to be seated, waited ten mins in the queue with not one of the staff making eye contact or acknowledging the 6 people stood at the door. The couple infront with a child went in to...

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beth2193 . 2023-09-06

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The place looks great, but doesn't seem to function very efficiently? No menu available to view for outside menu which is extremely limited. Maybe have one on the wall outside? And on the tables outside? Considering alot of the people that come to the park...

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Diane M . 2023-09-02

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Ordered the breakfast and a breakfast roll with a side of fries. The sausage and bacon were delicious and both meals were really well presented. Can’t fault the food at all. The restaurant was clean and pleasant. However, the service was very haphazard. It was...

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KWatermelon . 2023-08-30

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Food was lovely, staff were pleasant, atmosphere was chaotic ! After a long queue we had to sit in the noisy, packed and hot indoor space, customers were not allowed outside (where there were several empty tables) unless having a very basic choice (bacon or...

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eileen c . 2023-08-30

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Checked the menu online before our visit so the children could decide if they would like anything and wanted to come. The kids picked different milkshakes and Reeses pancakes. We arrived, queued in the rain only to be told at our table that no milkshakes...

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Guide58266841792 . 2023-08-24

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Had the breakfast with scrambled egg. 5/5. Bit of a wait but was tasty and well cooked. However the atmosphere for an autistic person with hearing sensitivity was the worst I’ve experienced and I’ve dined in many places over the years. I know the expectations...

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47leef . 2023-08-19

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We were so excited to visit Love Lily today but we were quite disappointed. We waited for twenty minutes outside in a queue to get in, there was no sign to say you could order takeaway inside and skip the queue. Either way we couldn't...

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antonia S . 2023-08-11

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Food and drink was delicious, pancakes portion was huge and the drinks were refreshing. However service was very slow and it let down our experience. Waited 15 minutes to be asked for drinks and a further 30 minutes for a single portion of pancakes. Seemed...

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Ross M . 2023-08-07

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Despite having to queue outside due to its popularity it was worth the wait. Bright and funky inside and out we were there for brunch, Mexican benny for me (eggs and chorizo) and my friend had the pancakes (she couldn’t finish them all so asked...

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mukhasben . 2023-07-26

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Absolutely delicious breakfast. Couldnt eat it all but I tried my best I would definitely recommend a visit.

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Beva2512 . 2023-07-23

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Location in the country park is great, the decor is really cute and the menu is different from the usual cafes. We expected to choose from the savoury breakfast/brunch choices but were swayed by the sweet pancake choices, especially as it was a birthday treat....

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Sandave5756 . 2023-07-22

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This spot is amazing as there is a park right next to it, which is very useful when you have kids. The food is also absolutely outstanding, and very filling.

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Laura G . 2023-07-09

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I took my Nephew he just wanted a bowl of chips. £3. Which were very nice. He asked for barbecue sauce with them. He had a glass of cola which I asked to put into a takeaway cup as he couldn’t drink much. When I...

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Cyndy H . 2023-07-08

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45 mins wait to get a table, ordered coffee and breakfast got coffe after 10 mins breakfast took 25 mins. Wife was sick after eating her pulled ham.

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Linds_Marion . 2023-07-01

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I emailed Love Lily about my experience however no one has got back to me, this is poor customer service to me and I did expect the courtesy of a reply. We visited recently and sat outside as some of us had prams. My husband...

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Emily H . 2023-06-29

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Excellent!! The cookies and cakes are wonderful and the staff are so welcoming and accommodating! I thought the cake was a good price some at just £3.50! I was very pleased with how clean and tidy everything was, very nice vibe 🌸

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NorthStar756534 . 2023-06-27

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Visited at the weekend with my husband, two daughters and mother in law. First time at the Herrington Park one and we were not disappointed. We went at lunchtime on a Saturday and there was no queue. We went straight in and the service was...

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Jen1712x . 2023-06-26

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Visited with my husband who is not a fan of ‘girly places’ but absolutely raved about the food. Beautiful breakfasts and great service, couldn’t fault the place and the decor was lovely.

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Samantha L . 2023-06-23

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A lovely stack of pancakes for fathers day. Very decadent and moreish. Staff were excellent . 3rd visit so it has been consistently great

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James R . 2023-06-18

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Lush food and lovely decor. Great choice of amazing food with plenty vegetarian, vegan and dairy free alternatives. Well recommended!

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Tracey G . 2023-06-09

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If waiting half an hour for drinks, and 45 minutes for food is your bag then go for it. If not then I would suggest giving this place a miss on a weekend. Granted it was a Sunday morning, but looking around at the other...

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jmcc105 . 2023-06-07

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Food was okay, we had the pancake breakfast, would recommend the 1/2 stack. Good selection of dishes and the cakes looked fabulous. Service however was awful, took 30 minutes for our drinks to arrive even not the busy. Waitresses need to learn politeness and how...

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JaneC4111 . 2023-06-02

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Waited outside a long time to be seated and it wasn't really busy. Took ages to take our order then waited 20 mins for hot chocolates which were lukewarm. Unfortunately won't be returning

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Dawnmalloy123uk . 2023-05-28

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Excellent, amazing portions, beautiful food,lovely drinks, will be back again at Herrington Park Would recommend

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Leanne F . 2023-05-15

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I've been here twice recently and both experiences were the same. The venue is lovely. The food is fabulous. But the service is really REALLY slow. On the 2nd visit we only ordered drinks and cake. It took about 40mins from arriving to actually receive...

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Gem B . 2023-05-14

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Amazing food & drinks, brilliant service..clean, lovely atmosphere, great for kids & grown ups! Would definitely recommend and will definitely come back again. Great addition to Herrington Park!

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Becca A . 2023-05-13

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Great customer service , friendly staff and a great atmosphere Great food , great location , usually busy and there’s a long wait for the food but the food is worth the wait

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Chloe B . 2023-05-01

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My husband and I got the USA breakfast, which comes with pancakes (American style), sausage, roast potatoes (which were divine), eggs, and streaky bacon, which made my Texan heart very happy. We also got the Cinnamon Hun latte which was absolutely unreal, topped with whipped...

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IronMaiden19 . 2023-04-24

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First visit and well impressed, the food was delicious and good value, staff very friendly and premises spotless. Will definitely be returning

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DayTrip11792724893 . 2023-04-14

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Food and atmosphere are fantastic! And I may have just found my favourite burger anywhere! Will definitely keep coming back!

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Keiran M . 2023-04-06

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Lovely place amazing food highly recommended but go early as there is often a queue but worth the wait

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Lisa H . 2023-03-26

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Complete waste of time and foul service. We called up pre journey to ask if we could order pancakes to take out. They said it was perfectly fine to do so. We got there and they told us no. After explaining we already spoke on...

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Penny R . 2023-03-22

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There was around a 30 minute wait outside which was not too bad. The staff seem to turn the tables around quickly to get people in which is good. Food was delicious, not a cheap do but at the same time not crazy prices for...

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668benv . 2023-03-18

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Tried to get in on Saturday morning but carpark was full & queue outside, left it too late i guess so got there about 8:45 on the following Sunday morning. Small queue outside but we were seated straight away after the doors opened. We had...

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Graham_safc . 2023-03-12

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There is definitely something for everyone at Love Lily Herrington Park. All of the food and drinks taste as good as they look. Don’t be disheartened if there is a small queue outside as it moved very quickly! We ordered a full and half stack...

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Atyrpien . 2023-03-12

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Food was extremely average for the price, waited around 20 minutes outside prior to being seated, then waited 30 minutes for a drink and another 20 for food. Pancakes were awful

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jesslD4239WF . 2023-03-12

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I visited Love Lily on a Wednesday lunch time and although there was a small queue, it went down quite quickly. I had the Mexican Benny and it was delicious! Absolutely bursting with flavour with beautifully poached eggs. I could have eaten it again. I...

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DJB_8 . 2023-03-10

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Arrived at place, 3.28, empty apiary from one table of 4 people. Were told as soon as we arrived…. WE ARE CLOSED Take away only!!!! I stated the time time was 3.28, they then stated all machines had been washed and shut down!!! Take away...

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Topcat10001 . 2023-03-04

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My second visit, the first time I ordered the Mexican benny and I was worried if I ordered differently this time I would be disappointed because that was so nice! But I went for the love Lily breakfast and was far from disappointed! Absolutely delicious...

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Paradise103473 . 2023-03-04

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Amazing I ate it all! Very stuffing though. I would highly recommend for a nice meal with family and friends.

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Allabulla1200 . 2023-03-04

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My wife and I turned up to Love Lily just before lunch time on a weekday. We didn’t have a booking but thought we would try our look. My wife had seen Facebook adverts of the hype surrounding Love Lilys opening. We walked in to...

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G8925CEmichaels . 2023-03-02

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Zero stars for here I don't normally leave reviews but this place was so bad. I don't even know where to start 😬

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Y7968ZClucyc . 2023-02-28

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Really disappointed as we used the little cafe in the park for years and were pleased to hear it was expanding. Now we can’t even get a takeout coffee because the 4 members of staff behind the counter can’t organise themselves.

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Joanne R . 2023-02-26

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Lush food, lush decor, lush vibes Friendly staff Fast service despite being super busy Vegan brunch breakfast was perfect Thank you!

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FamousLastMonkey . 2023-02-24

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I’ve visited a few times now. The first time with a friend. We were seated quite quickly but I was really surprised and disappointed to find there wasn’t any sweet items on the menu listed as gf( gluten free) .I asked a member of staff...

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MrsS36 . 2023-02-21

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I waited with my family from 12.15 until being seated at 13.55. I had heard about the long waiting times but wasn’t quite prepared for such a wait. We had agreed in the long waiting time that we would have 2 courses. We ordered our...

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VictoriaM874 . 2023-02-20

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Wow what an amazing addition to the park! The food to die for and the staff are so busy but still have time for you. Love love love I will be back!

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Danielle w . 2023-02-02

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I’d love to be able to review Love Lily Herringtons food and drink, but unfortunately we’ve visited FOUR times to date and not managed to get served once. First try we were told they were no longer serving drinks or savoury food at mid afternoon....

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MisterKing82 . 2023-01-29

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Me and my wife visited the new premises being long time fans of the one in roker. The food is just as perfect here and if you have kids there is a great park just outside the outdoor seating area. You can tell some of...

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Marin_Redhead . 2023-01-25

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