Loop & Scoop in Glasgow City

Brilliant place to eat and chill, always good music and the gelato is beautiful Staff always happy to help even when busy

Express review. I've heard great things about this place, even though it's not in the city center. I believe they're opening a new branch there soon. It's definitely worth visiting, and the surrounding area has some nice cafes and restaurants to explore. We tried just the ice cream option without the loop, but we saw many people getting the loop. We've visited this place several times, and it's always been busy but has plenty of seating. Ice cream was smooth, not too sweet, and hit the spot.

Popped in for a quick coffee on a sunday afternoon while in west end. Young boy serving was very polite but a huge back up queue of people waiting for ice cream. Waited 20 minutes for two coffees which arrived luke warm. Very short staffed.

Popped in for an ice cream late evening with my young family and was appalled by the rudeness of the female staff member. I do not go out for ice cream to feel intimidated by staff shouting at delivery drivers, rolling her eyes at customers and huffing at customers coming through the door. I will commend the man working along side that unprofessional women who remained calm, approachable and gave the standard of service expected. I will not be back if that is the attitude of staff. I dont normally write bad reviews- but something needs done about her attitude.

Great ice cream as always but was let down by unusually poor service. Staff were chatting and ignored us for several minutes, despite there being many customers waiting to be served.

Lauren and the adorable young man were incredible. Got a biscoff loop and scoop and a milkshake. They were delicious. The staff were so thoughtful and kind, they deserve the world. Will definitely be back x

We were served by a boy in loop and scoop who had the most awful attitude. Unsure of his name but he had a barbed wire tattoo round his right arm, some neck tattoos, average height, strong Glaswegian accent. Extremely dismissive, leaning against the pole next to the till like he didn’t care (I get nobody wants to be in their work at 9pm at night but you could be doing a far worse job). He came across as a bully - a customer asked for a spoon and he ordered a colleague to fetch it for him even though the spoons were right next to him? Weird behaviour. Glad I don’t work with him and I hope his colleagues stand up to him and put him in his place! Food was 10/10 like always though still a fan x

The ice creams were fantastic. Creamy, light, not overly sweet (as some ice creams in the US are), and fresh-tasting ice creams! I only give a 4 because the outdoor seating is not well maintained. We ordered Cherry ice cream, Vanilla brownie, and Strawberry flavors.

Good ice cream but my goodness - the staff are horribly slow. The man serving was genuinely cutting up signs to put in the ice cream while a queue was forming - surely customers should be served first?!

The place was very smelly and table tops were sticky. It was as if someone puked and did not clean up. We ordered churros and ice cream. The churros were excellent as usual, the ice cream was average. At some point a friend (Asian) if mine went to ask if we could have some tap water, to which the staff said they do not provide water and we have to buy. Then we saw another customer (Caucasian) went up to ask for water and they have her straight away. Similarly we asked to try one of the ice cream flavour, but were ignored whereas other customers were not treated this way. Very disappointed in the staff who received us that day. Our previous experience had been much better so I believe most staff are friendly and welcoming.

I’d heard of this place from a friend and decided I had to visit on Thursday amazing selection available so I opted for a bubble gum flavour absolute delicious definitely worth a visit

Had the loop and scoop, EPIC. The gelato ice cream is delicious, the banana was sooo nice. And when you mix hot freshly cooked churros it’s a winner. Deffo recommend, was stuffed afterwards.

Since this place was fairly close to where we dined last night we decided to go here for our 2nd dessert of the evening. My wife dropped me off so I could grab a takeout. Parking isn’t great. The shop stands out a mile away with its bright colours. On entry it reminded of an American over-the-top shop. I didn’t mind it to be fair. Staff were pleasant enough. They have a wide variety of options. I went for for 2 loop scoops. For my wife I chose the biscoff with vanilla brownie and salted caramel pretzel ice cream. I got the chocolate and nuts with milky bar and coconut ice cream. It came to £17 which I thought was expensive. However, the were tasty, despite already feeling full. The churros were crisp but with a softish centre. The biscoff had the better flavour but both were great. The ice creams were also good but I’ve certainly had better. I didn’t get much of the milkybar flavour but the coconut was nice. The brownie was nice with chunks of brownie throughout and the pretzel was not bad. Perhaps if we gave this place a go when we were hungry then it might be 5 stars but I don’t feel that it was worth the price and had had better ice creams before.

I had never heard of Loop & Scoop. I do however love ice cream. Let’s just say this place exceeded all expectations. The service was great. The place was cozy and comfortable. The presentation of their desert was everything and the ice cream with churros tasted that much better. I got the Scottish tablet I’ve cream in a bowl and let me tell you, definitely did not disappoint! 🍨😋

I popped in for some gelato and a coffee. Service was quick, staff were friendly. The gelato was to die for!

My Husband, 2 Children and Myself attended Loop & Scoop on a Saturday Afternoon after a walk round the Botanics. On first glance the store was busy with a queue out the door, although busy the staff were extremely friendly and attentive (especially too my...

We have been wanting to try this place for a while and it certainly didn't disappoint. The churro desserts were so delicious and were a good size portion. We will definitely be back soon!

Stand in a queue outside for over 40 mins with 1 person serving the people waiting. All other staff are busy preparing deliveroo/just eat orders with delivery drivers constantly appearing. Get to the counter to be told churros are another 20 min wait. The last...

Can't believe I've only just discovered this little gem, will be back sooner rather than later. Was originally put off by the queue snaking out the door however things seemed to move pretty quickly. After 5 mins I was greeted by a lovely gentleman with...

We visited on a Friday evening at around 9:30 pm. It was busy and getting busier, to the point people were queuing into the street. It is very popular, hence the painfully slow service. It is on a very busy road with no parking outside....

Very slow service and it’s not even busy. We sat in and waited 20 minutes for our hot drinks whilst they served all the walk-ina first. Don’t think we’ll hurry back

Great churros. Delicious. However the customer service is shocking, don’t go there if your expecting a polite and helpful service. Very poor and certainly let’s down the brand of loop and scoop. Will think twice about returning

Good service, great selection of dips for churros, lovely ice creams. All cooked fresh to order, stylish decor and plenty of seating.

Really tasty ice cream with lots of flavours to choose from. I really wanted to try the churros, but the day called for ice cream.

Had to wait 15 mins for the churros and they brought the wrong item then heard the chef kicking off about it saying well That’s what she ordered. I absolutely did not, I don’t eat ice cream at all! The lady who served me permanently...

I really appreciate how this place advertises that they can make anything on their menu vegan! It’s really inclusive, something I’ve never seen from classic dessert shops. In addition they have a whole separate freezer full of vegan ice cream to chose from. We got...

I visited loop and scoop Bearsden tonight at 8:33PM, I waited 25 minutes for my order and whilst waiting I witnessed the boy behind the counter touching his hair and licking his fingers and then touching the toppings on the ice cream. Once my ice...

Absolutely amazing Churros! Super crunchy, but melting in your mouth! Amazing flavour, so yummy that I could eat without any sauce! Speaking of sauces- they are delicious too! I love the attention to the details including packaging and wee note that we got with our...

The food was OK but nothing special today but the service was really poor compared to what we had expected We waited almost an hour to be served an incomplete and 2 tepid large coffees When we complained about the coffee the waiter stated “but...

Absolutely incredible beautiful fresh churros and even gave a complementary sample thank you. Staff super friendly would visit again