GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.0

Based on 210 opinions finded in 1 websites

site_photo3

Nº 1579 in 2812 in Glasgow City

Nº 10 of 20 Mexican in Glasgow City

CUSTOMERS TALK ABOUT DISHES WITH..creamchurros
Score
OpinionsNoteTripAdvisor2104.0

comment_iconOpinions

This place has really went down hill. Our table was dirty, we had to clean it with hand sanitiser and a napkin. Waitress was miserable. Guy in the kitchen looked filthy. Door entering the kitchen was filthy. And to top it off there was kids running about mental like it was a soft play, even my own children commented on the other children. Awful experience.

site_logo

sharong . 2024-09-21

MORE AT TripAdvisor

Cannot believe how much this place has gone down hill. Took my kids for one of their birthdays. £40 later - severely understaffed but that’s not the issue ITS FILTHY cobwebs so thick on the ceiling of booths on top floor and the toilets were so so bad I couldn’t even take my kids in. Looks like it’s not been cleaned in months. Made me think if the toilets are THAT bad what’s the kitchen like……. Only one guy in the kitchen too.

site_logo

Alexandra . 2024-08-12

MORE AT TripAdvisor

It was last day of school so busy. Not unexpected (Well Advertised) but you think they would have more than one person serving. Took 45 minutes to get served. Apparently people don't know how to say Thank You these days - Or Smile!

site_logo

Steve . 2024-06-26

MORE AT TripAdvisor

Great place to go for dessert - the best ice cream/gelato we have tried. Churros are fantastic. Sometimes a bit too cold to sit in / sometimes tables are a bit unclean and messy.

site_logo

Taylor R . 2024-06-11

MORE AT TripAdvisor

These guys were running a load of vans at Taylor Swift at Murrayfield. Ordered some chicken bites from the Dirty Bird one at 6:30, having queued for half an hour. At 7:15 there were still ten people in front of me waiting on their orders. I had to ditch it or I'd miss the show. At no point did they say it was going to take an hour to make some chicken nuggets. They just kept taking orders from people and the crowd just kept getting bigger and angrier. Staff work in slow motion and seemed to be making one order at a time. Went back about half eight to get my order and they did make it but it still took fifteen minutes even though there was only one person in front of me at that point. Three staff doing nothing. In short: greedy, disorganised and amateurish. Will avoid all of their many businesses in future. Food was as you'd expect at a stadium show, just greasy and salty. All the more baffling that they can't do it quicker

site_logo

David M . 2024-06-08

MORE AT TripAdvisor

Always amazes me how slow the service is in this place. All they make is churros so why is it so slow? Went on a Monday night and ordered two churros with dipping sauces and it took almost 30 mins to arrive. When the churros finally did arrive they were pale in colour and not properly cooked. Also could find napkins anywhere… like it’s churros with hot sticky sauce… why no napkins!?

site_logo

STRGHN . 2024-05-29

MORE AT TripAdvisor

this dessert is lovely in all ways to the workers to the churros and ice cream but i’ll start with the scooper, she was very patient and made me feel very included by specifically pointing out what was vegan, gluten free and other dietary restrictions. i have been before many times and it’s a nice walk from where i live to loop and scoop on a sunny day, will been going again sooner rather than later.

site_logo

Niamh G . 2024-05-13

MORE AT TripAdvisor

Got recommended this by a former local, if queue but it moved swiftly. We got a table outside and waited. All of our loops and scoops were excellent with good choice of ice cream unique flavours. Nkt the biggest quantities but the loop made up for that

site_logo

rvic007uk . 2024-05-04

MORE AT TripAdvisor

Brilliant place to eat and chill, always good music and the gelato is beautiful Staff always happy to help even when busy

site_logo

Smith03568 . 2024-02-15

MORE AT TripAdvisor

Express review. I've heard great things about this place, even though it's not in the city center. I believe they're opening a new branch there soon. It's definitely worth visiting, and the surrounding area has some nice cafes and restaurants to explore. We tried just the ice cream option without the loop, but we saw many people getting the loop. We've visited this place several times, and it's always been busy but has plenty of seating. Ice cream was smooth, not too sweet, and hit the spot.

site_logo

The_Independant_T . 2023-11-28

MORE AT TripAdvisor

Popped in for a quick coffee on a sunday afternoon while in west end. Young boy serving was very polite but a huge back up queue of people waiting for ice cream. Waited 20 minutes for two coffees which arrived luke warm. Very short staffed.

site_logo

503carolines . 2023-10-07

MORE AT TripAdvisor

Popped in for an ice cream late evening with my young family and was appalled by the rudeness of the female staff member. I do not go out for ice cream to feel intimidated by staff shouting at delivery drivers, rolling her eyes at customers and huffing at customers coming through the door. I will commend the man working along side that unprofessional women who remained calm, approachable and gave the standard of service expected. I will not be back if that is the attitude of staff. I dont normally write bad reviews- but something needs done about her attitude.

site_logo

alice m . 2023-09-10

MORE AT TripAdvisor

Great ice cream as always but was let down by unusually poor service. Staff were chatting and ignored us for several minutes, despite there being many customers waiting to be served.

site_logo

Rory S . 2023-09-02

MORE AT TripAdvisor

Lauren and the adorable young man were incredible. Got a biscoff loop and scoop and a milkshake. They were delicious. The staff were so thoughtful and kind, they deserve the world. Will definitely be back x

site_logo

Molly T . 2023-08-31

MORE AT TripAdvisor

We were served by a boy in loop and scoop who had the most awful attitude. Unsure of his name but he had a barbed wire tattoo round his right arm, some neck tattoos, average height, strong Glaswegian accent. Extremely dismissive, leaning against the pole next to the till like he didn’t care (I get nobody wants to be in their work at 9pm at night but you could be doing a far worse job). He came across as a bully - a customer asked for a spoon and he ordered a colleague to fetch it for him even though the spoons were right next to him? Weird behaviour. Glad I don’t work with him and I hope his colleagues stand up to him and put him in his place! Food was 10/10 like always though still a fan x

site_logo

845gabriellec . 2023-07-20

MORE AT TripAdvisor

The ice creams were fantastic. Creamy, light, not overly sweet (as some ice creams in the US are), and fresh-tasting ice creams! I only give a 4 because the outdoor seating is not well maintained. We ordered Cherry ice cream, Vanilla brownie, and Strawberry flavors.

site_logo

Quest38683665645 . 2023-06-14

MORE AT TripAdvisor

Good ice cream but my goodness - the staff are horribly slow. The man serving was genuinely cutting up signs to put in the ice cream while a queue was forming - surely customers should be served first?!

site_logo

P8254EWjuliac . 2023-05-30

MORE AT TripAdvisor

The place was very smelly and table tops were sticky. It was as if someone puked and did not clean up. We ordered churros and ice cream. The churros were excellent as usual, the ice cream was average. At some point a friend (Asian) if mine went to ask if we could have some tap water, to which the staff said they do not provide water and we have to buy. Then we saw another customer (Caucasian) went up to ask for water and they have her straight away. Similarly we asked to try one of the ice cream flavour, but were ignored whereas other customers were not treated this way. Very disappointed in the staff who received us that day. Our previous experience had been much better so I believe most staff are friendly and welcoming.

site_logo

Jane Y . 2023-05-25

MORE AT TripAdvisor

I’d heard of this place from a friend and decided I had to visit on Thursday amazing selection available so I opted for a bubble gum flavour absolute delicious definitely worth a visit

site_logo

johnrg2013 . 2023-05-13

MORE AT TripAdvisor

Had the loop and scoop, EPIC. The gelato ice cream is delicious, the banana was sooo nice. And when you mix hot freshly cooked churros it’s a winner. Deffo recommend, was stuffed afterwards.

site_logo

cockneywarrior . 2023-05-03

MORE AT TripAdvisor

Since this place was fairly close to where we dined last night we decided to go here for our 2nd dessert of the evening. My wife dropped me off so I could grab a takeout. Parking isn’t great. The shop stands out a mile away with its bright colours. On entry it reminded of an American over-the-top shop. I didn’t mind it to be fair. Staff were pleasant enough. They have a wide variety of options. I went for for 2 loop scoops. For my wife I chose the biscoff with vanilla brownie and salted caramel pretzel ice cream. I got the chocolate and nuts with milky bar and coconut ice cream. It came to £17 which I thought was expensive. However, the were tasty, despite already feeling full. The churros were crisp but with a softish centre. The biscoff had the better flavour but both were great. The ice creams were also good but I’ve certainly had better. I didn’t get much of the milkybar flavour but the coconut was nice. The brownie was nice with chunks of brownie throughout and the pretzel was not bad. Perhaps if we gave this place a go when we were hungry then it might be 5 stars but I don’t feel that it was worth the price and had had better ice creams before.

site_logo

Charlie_Carstairs . 2023-04-16

MORE AT TripAdvisor

I had never heard of Loop & Scoop. I do however love ice cream. Let’s just say this place exceeded all expectations. The service was great. The place was cozy and comfortable. The presentation of their desert was everything and the ice cream with churros tasted that much better. I got the Scottish tablet I’ve cream in a bowl and let me tell you, definitely did not disappoint! 🍨😋

site_logo

k_chicas03 . 2023-03-12

MORE AT TripAdvisor

I popped in for some gelato and a coffee. Service was quick, staff were friendly. The gelato was to die for!

site_logo

Acrach . 2022-11-27

MORE AT TripAdvisor

My Husband, 2 Children and Myself attended Loop & Scoop on a Saturday Afternoon after a walk round the Botanics. On first glance the store was busy with a queue out the door, although busy the staff were extremely friendly and attentive (especially too my...

site_logo

KJX1 . 2022-09-29

MORE AT TripAdvisor

We have been wanting to try this place for a while and it certainly didn't disappoint. The churro desserts were so delicious and were a good size portion. We will definitely be back soon!

site_logo

Scottish-Hidden-Gems . 2022-09-26

MORE AT TripAdvisor

Stand in a queue outside for over 40 mins with 1 person serving the people waiting. All other staff are busy preparing deliveroo/just eat orders with delivery drivers constantly appearing. Get to the counter to be told churros are another 20 min wait. The last...

site_logo

Rachaelsupr . 2022-09-11

MORE AT TripAdvisor

Can't believe I've only just discovered this little gem, will be back sooner rather than later. Was originally put off by the queue snaking out the door however things seemed to move pretty quickly. After 5 mins I was greeted by a lovely gentleman with...

site_logo

I4370KZrichardb . 2022-08-22

MORE AT TripAdvisor

We visited on a Friday evening at around 9:30 pm. It was busy and getting busier, to the point people were queuing into the street. It is very popular, hence the painfully slow service. It is on a very busy road with no parking outside....

site_logo

Livelane . 2022-08-07

MORE AT TripAdvisor

Very slow service and it’s not even busy. We sat in and waited 20 minutes for our hot drinks whilst they served all the walk-ina first. Don’t think we’ll hurry back

site_logo

P_S_M_7474 . 2022-08-06

MORE AT TripAdvisor

Great churros. Delicious. However the customer service is shocking, don’t go there if your expecting a polite and helpful service. Very poor and certainly let’s down the brand of loop and scoop. Will think twice about returning

site_logo

tinalH747QK . 2022-07-29

MORE AT TripAdvisor

Good service, great selection of dips for churros, lovely ice creams. All cooked fresh to order, stylish decor and plenty of seating.

site_logo

Leanne H . 2022-07-25

MORE AT TripAdvisor

Really tasty ice cream with lots of flavours to choose from. I really wanted to try the churros, but the day called for ice cream.

site_logo

paulg793 . 2022-07-19

MORE AT TripAdvisor

Had to wait 15 mins for the churros and they brought the wrong item then heard the chef kicking off about it saying well That’s what she ordered. I absolutely did not, I don’t eat ice cream at all! The lady who served me permanently...

site_logo

Hrb91x . 2022-07-13

MORE AT TripAdvisor

I really appreciate how this place advertises that they can make anything on their menu vegan! It’s really inclusive, something I’ve never seen from classic dessert shops. In addition they have a whole separate freezer full of vegan ice cream to chose from. We got...

site_logo

weeherbivore . 2022-07-10

MORE AT TripAdvisor

I visited loop and scoop Bearsden tonight at 8:33PM, I waited 25 minutes for my order and whilst waiting I witnessed the boy behind the counter touching his hair and licking his fingers and then touching the toppings on the ice cream. Once my ice...

site_logo

Robin_Simmonds . 2022-04-23

MORE AT TripAdvisor

Absolutely amazing Churros! Super crunchy, but melting in your mouth! Amazing flavour, so yummy that I could eat without any sauce! Speaking of sauces- they are delicious too! I love the attention to the details including packaging and wee note that we got with our...

site_logo

Dreamer36331720660 . 2022-04-21

MORE AT TripAdvisor

The food was OK but nothing special today but the service was really poor compared to what we had expected We waited almost an hour to be served an incomplete and 2 tepid large coffees When we complained about the coffee the waiter stated “but...

site_logo

Synpol . 2022-04-18

MORE AT TripAdvisor

Absolutely incredible beautiful fresh churros and even gave a complementary sample thank you. Staff super friendly would visit again

site_logo

alexcV4511NE . 2022-03-22

MORE AT TripAdvisor

Similary restaurants in Glasgow and Surrounding

restaurant_img
3.9

4564 Opinions

location-icon263 Byres Road
Mexican
outdoor_seating_91961takeaway_91961delivery_91961

We eat a great deal of Mexican food in Texas. Taco Mazama makes as delicious a burrito as I'd expect at home. Do your taste buds a favor with a chicken, black bean and guacamole burrito from Taco Mazama.

restaurant_img
4.2

1855 Opinions

location-icon751 Barrhead Road Silverburn Shopping Centre
Mexican
outdoor_seating_305947takeaway_305947delivery_305947

We lived in the US before moving here and one thing we really missed was the famous "Chipotle" restaurant there and wished there was something like that here. Well here is "Tortilla", just as tasty. I know it's not the best review to compare two restaurants but to those who've had food from Chipotle, this would be the equivalent here.

restaurant_img
4.2

3374 Opinions

location-icon138 Queen Street, Glasgow G1 3BX Scotland
Mexican
outdoor_seating_253664takeaway_253664delivery_253664

I ordered veggies from Barburrito and taste was awesome. Staff behaved politely with customers and friendly.

restaurant_img
3.8

1357 Opinions

location-icon240 Provan Walk
Mexican
outdoor_seating_107852takeaway_107852delivery_107852

Wouldny be long gettin frostbit in this restaurant - freezing

restaurant_img
4.3

775 Opinions

location-icon104 Hope Street, Glasgow G2 6PH Scotland
Mexican
outdoor_seating_258790takeaway_258790delivery_258790

The portions are kinda small, but really good and the staff is really nice.