London China Town in City of London, Westminster

We stumbled upon this place when wondering if we would find anywhere that would take before the theatre. Very pro-actively we were greeted when looking over the menu and told we would get a table in five minutes. Well, it was more like ten but a table was found, busy but not too cramped. We weren’t rushed but once we’d settled on the menu the food came promptly and accurately. The food was absolutely spot on, delicious and good portions. Not exceptional ‘best Chinese a I’ve ever tasted’ fare but very good for an unpretentious little place. So, food great, what about the price? For two of us, with a couple of drinks £53. That was tremendous value for Gerrard St. We should make a note of the place as I’m not sure we’d ever find it again, which would be a pity.

We used to come here frequently and loved it. Standards are not as good as they used to be. We ordered 5 dishes and 2 of them were not good and we advised this and one of the dishes was removed from the bill but not the other one. Salt and pepper chicken wings, way too much table salt on them and extremely dry. Sweet and sour chicken Cantonese, dry and no sauce. Some of the staff are friendly and have decent customer service however several were rude and did not come across well. Our server who sorted our bill was very good. All in all not what it used to be, customer service needs a lot of work as do some of the dishes.

The food was good but the service was poor. They forgot about us and took a very long time to give us our mains. They never apologised and then gave us the bill without being itemised which included the 12.5% service charge. We asked them to remove the service charge and they refused. They tried to emotionally blackmail us and insisted that we should pay it. We had to call the manager to intervene. In the end the waiter removed it, still complaining and calling us racists. We will never return there.

We had a set menu for 2. Good food, service OK, however, 12.5% service charge added automatically and not stated as optional. We were than asked for a tip for the staff on top! Be aware of this before deciding to dine.

My husband and I went to this restaurant yesterday! The service was very good as was the food it was all delicious piping hot and full of flavour. What really left a sour taste in our mouth was the bill we had expected around £70 but they charged us £86 the bill wasn't itemised we assumed wrongly that the prices on the menu perhaps hadn't included VAT or something but after reading other reviews here it is clearly the service charge. We also left a cash tip! The food was good but sadly now all we remember is that time we got ripped off.

Very delicious dim sum, quick service, moderate prices. Recommend to try out the egg custard tart for sweet. The premises is quite spacious. The seating arrangement is fine. In my view, it is one of the better Chinese restaurants in China Town.

Food was average, decor pretty shabby and encountered one of the most miserable waitresses ever seen. Added a 12.5% automatic service charge on which probably explains why the waitress doesn’t care about customer service. Given the many options to choose from in this area, highly recommended to go somewhere else.

Awful, food tasteless, decor cheap nasty but prices very high over £120 for a meal for 2 and staff extremely rude.

We had such a lovely meal but unfortunately was completely ruined by being charged to take away our food. We had to pay PER CONTAINER. to take our food away which is just absolutely outrageous. When we disputed this the lady was rude and aggressive and point blank refused to listen to us. I’d avoid, a real shame to end an otherwise lovely evening

Bang average food. Above average prices, which you pay upfront, inuding a service charge. Miserable.

One rude and miserable waitress spoilt the meal that was for our silver wedding anniversary. Another lovely waitress mouthed an apology for her over her head and again as we left. Seemed quite pricey too

Este es el típico restaurante para turistas en Londres que se dejen engañar. Los precios de la carta son caros y además le añaden un 12,5% del servicio (redondeando al alza a libras completas). No te sirven agua del grifo (tap water) salvo que seas chino también, aunque insistas varias veces al final te terminan trayendo agua mineral y por supuesto te la cobran. Cuando pides la cuenta, te la traen con el total sin desglosar lo que cobran por cada producto consumido (supongo que para que no veas que te han cobrado un suplemento). Si reclamas ya sí que te la traen como en los demás sitios. Hay mejores restaurantes en Chinatown. Evita entrar en este sitio. ---------------------- ---------------------- ---------------------- ---------------------- ---------------------- ---------------------- This is a typical restaurant for tourists in London who wants to be fooled. Their prices are expensive and they also add 12.5% ​​of the service (rounding up to full pounds). They don't serve you tap water unless you're also Chinese, even if you insist several times, finally they bring you mineral water and of course they charge you for it. When you ask for the bill, they first bring you the total without showing breaking down what they charge for each product consumed (So as you can't see that they have charged you a supplement, I suppose). If you claim, they bring it to you as in other places. There are better restaurants in Chinatown. Avoid entering this place.

Absolute tourist trap rip off! Miserable and rude staff, bland food, heated up from frozen, tried to charge us for dish we didn't have. Bill in Chinese, already stuck a 12.5% service charge then demanding we pay extra £5 tip. The place was cramped and filthy, don't even think about going to the toilets upstairs! AVOID this horrible place at all costs!!!!!

The absolute worst service I've received. The woman serving us was miserable, got our order wrong, and didn't apologise or ask how our meal was. The meal itself was just frozen food heated up, bland and very small portions for the prices. They did not provide an itemised bill and rushed the customers. Avoid this restaurant and terrible staff at all costs!

Spoilt for choice when looking for Chinese food in China Town, and if you're anything like me I was worried I'd pick the one rubbish restaurant to go to. Quick service, they sat us straight away and got us our drinks. We ordered some dim sum and beef fried noodles and it came very quickly. The pork in puff pastry was very nice, almost like a take on a sausage roll. The bbq pork steamed buns were delicious. The fried squid with sweet and sour sauce were alright, just calamari rings that looked and tasted store bought. The beef fried noodles were very tasty as well. The waiter tried to upsell me and get me to order more food, which I did not care for. When paying the bill, there was a 12.5% service charge applied which is pretty regular for London now but the waiter handed me the point of sale on the tip page and asked if I wanted to give a tip?? Which again, annoyed me a little. Fairly standard decor and was enjoyable, but if I was in China Town again I'd go somewhere else, just to try something new.

DO NOT COME HERE. Usually when I order 5 dim sum items from other places the total cost including service charge is around £28 max. This place charged £40! No itemised bill, waiter even asked me to pay a £5 tip! I said NO. Food was okay not good. I should have argued but felt very pressured. AVOID!!!!!! Disgusting tourist trap with rude staff.

Consigliato! L’unico ristorante che ci ha fatto sedere e ci ha accolto nonostante l’orario della sera. Personale gentile e disponibile, il prezzo è ottimo ed il cibo buonissimo! Consigliato per una sosta a Chinatown.

Visited here in December pre Christmas treat. Not a treat at all, the food was not what we expected for a restaurant in Chinatown London. Pancake rolls were bought in frozen, just reheated, and were so small at £5.50 for two, could eat them in...

We came to this restaurant 6 of us, the service was not great and we also received the wrong order, when we said we did not want to pay service charge (around £25) the guy who works at the bar told us we had to,...

Food very good but service very poor. The food came out in stages so by the time you had it all most of it was barely warm. No plate warmers which would have helped. The kitchen needs to get its act together

Il menù è ricco di piatti con alcune immagini per aiutare nella scelta. Le porzioni sono abbondanti. Meglio dei ristoranti...

This is a busy establishment with staff rushing around with an air of heightened tension. It took a while, standing in the doorway, waiting for staff for find a table for 2 adults and a child. It is a pleasant bright environment with pastel yellow...

My husband Jeremy and me enjoyed our meal, we thought the food quality very good The team working there seem helpful and pleasant. We were impressed they have a Vegan/ Vegetarian menu The location is good On the whole this is a good restaurant although...

A terrible experience, it took around 20 minutes to take our order, another 20 to receive our drinks. Requested soy sauce to go with prawn crackers, I ended up speaking to 3 different staff members until I got it. So frustrating. The food was not...

Awful. Probably the worst Chinese restaurant I have ever been too. Terrible staff attitude, speaking English might help? Microwaved Chinese food. Ridiculous pricing, even for central London. Avoid at all costs. Absolutely avoid at all costs make me embarrassed to be a Londoner.

Surprised by some of the more recent reviews as we had a great lunch. Service was polite and attentive and food tasty and good value. The veggie steamed dumplings were delicious and we had 2 good noodle dishes (generous portions which between 3 of us...

You pay 11£ (food) + drinks aside and eat all you can. Good to try several dishes of chinese food. Located in Chinatown. You pay before your meal.

Comment décrire ce qui nous a été servi ?… du vomi ? En tout cas cela en avait l’aspect !...

Food arrived freezing cold as if taken from fridge. When we asked for hot food the dishes were simply neuked in microwave. Everything was tasteless, overpriced and small portions. Lazy unauthentic Chinese food. Waste of money.

Pros: None Cons: yes, they’re con artists. Average food. Rude waiters and overcharged us approx. 50% our meal price - supposedly “service charge”. Honestly, don’t bother.

This is the worst Chinese I’ve ever eaten. The food was really bad, tasteless and some of it tasted funny (not fresh). I do not recommend at all

Over-priced, terrible service, got our order wrong and didn’t provide an itemised bill. You could excuse one or more of these things if the food was good, but unfortunately it was just as bad. Avoid.

Delicious food, brusque service as the restaurant was very busy as to be expected on a Saturday evening of Easter weekend.

Delicious food when finnaly arrived;) staff friendly and helpful with the choices;) worth to visit. definitely will back again

I chose this restaurant based on the very good hygiene rating and then realised the TripAdvisor reviews weren't that good. However, my group of 14 were pleasantly surprised and found this to be a very good restaurant. We had large portions of very nicely cooked...

My friends and I arrived in the evening. After taking our order, a rude lady walks out and tells us there is no more dim sum. I said, that's fine, and asked if I could have steamed vegetables instead (a small appetizer). She pointed to...

Do not use i paid £70 for the most disgusting Chinese food I've ever come across in my life, everything was soaked in grease, I was told the grease that I could see and taste was just sauce that they use on everything from the...

My daughter and I went post-theatre (about 10.45pm). We ordered and the main courses arrived before the starter. When I questioned this I was told it was because the kitchen was closing. But other people arrived and were served during the whole time we were...

Upon arriving and being escorted to what seemed like a business conference room with tables and chairs to suit, we ordered our food and were told to not move the ticket? We ordered wine that was incorrect and upon asking for our 2nd portion of...

DO NOT GO HERE! I couldn’t give this place a zero so one star will have to do. I had never been here before and I will never be coming back again. Before we had eaten or even seen the state of the food we...

This restaurant suffers from bad reviews because of its name: people leave negative reviews on China town's restaurantS in general instead for this restaurant called 'London Chinatown Restaurant (singular!!)'. They also have outside tables and heaters, so we were very pleased to be able to...

I went to London Chinatown restaurant and I sat next to a couple of fanny's and the food was so terrible for £81 and some bird moved us to another restaurant and there what looked like Chinese dribble in the soup and honest to God...

Absolutely delicious. Two of us had the lobster set meal and loved it. The lobster dish was wonderful. The other two of us had a mixed pork dish which they loved.

This was truly appalling. The service was appalling, the food poor and over priced. Clearly the staff could not cope with the numbers in the restaurant. They are not the friendliest of people and I will never darken its door again. A big thumbs down...

We had just arrived in London late on a Friday night and we were hungry so headed to find somewhere to eat .This place was open and looked busy so we thought it would be good.Wrong! We waited ages for someone to even notice we...

Happy to find a seat on a cool, rainy night in Chinatown. Best menu item was the Dim Sum 8 piece sampler. Fried duck and pork belly was really good. Everything is ala cart. Ordered chicken and shrimp with noodles. All together the service and...

Food ok, had 6 dim sum dishes (only 3 small ones in each) and one portion of prawn crackers. Spare ribs dim sum was not enjoyable, full of bone splinters and cartilage! Rest were alright. Liked the pork and scallops dim sum the most. They...

We were sat very quickly and was busy inside and out. Was told food will take about 30-40 mins which was fine. We then waited ages and had to call someone to take food and drink order. Waited over an hour for food which was...

This restaurant has been part of Chinatown for over 30 years. As a kid and then young adult in London I used to love coming here. I’m not sure when ownership changed as it was awhile since my wife and I had visited last, but...

Service was absolutely awful! Never going back again. We got our starter after 1 and a half hours. the staff where so rude…. It’s all about money no customer services at all. Once we finished our starter we didn’t want to wait any longer for...

We entered the restaurant 19.14 and paid the bill 21.49, a total of £173 for 7 people being served mediocre food from the restaurant next door as their kitchen was closed, poor slow service without any understanding that the customer is getting upset when they...

After being shouted at repeatedly with the waitress actively slamming her hands on the table, we refused to pay service charge. At this point, despite it saying on the menu it was a discretionary service charge, they told us if we didn’t pay it we...

We were shown to a table outside and a menu and a sheet with dishes on and pen was put on the table, no explanation as to what we needed to do. The menu did not match the sheet with tick boxes. We ended up...

This restaurant used to be really nice but has been taken over by the bigger Gerrards Corner next door. Service was super slow and really poor. Food was average - dry and luke warm. They are so keen to get people in the door but...

I went iwth my friends and requested for chow mein and i was given crispy noodles. When I told the waitress she argued that I should have asked for soft noodles. My friend asked for a mixed chowmein but without beef or pork the waitress...

Vile and nasty, very slow service was there an hour and a half and spent the majority of it waiting for two gins. My food arrived a lot later than everyone else’s, as the MANAGER personally delivered my food to my table he had pulled...

Delicious meal - prawn toast, seaweed, chicken on skewers and barbecued pork ribs followed by shredded duck with pancakes, cucumber, spring onions and special sauce. To follow - egg fried rice with three dishes - king prawns and vegetables, sweet and sour chicken and fresh...

Firstly if you can get passed the rude staff and having to pay for your meal upfront which I find ridiculous then you’re in a good eatery. Service is mental slow and come sporadically so you’re not all eating together and then if you want...

I went to London Chinatown with a friend and we both felt very pressurised by the waiters and the waitresses. They could see we hadn't finished our food and literally all of them passed by our table trying to take our plates aiming to kick...

Appalling food and even worse service. The female waitress was extremely rude and aggressive towards my boyfriend and I. If you want to eat in China town do NOT go here.

I went to this restaurant around 3pm with my mother and the restaurant was not very busy. We had already eaten elsewhere so were not very hungry but thought we would try 4 dim sum dishes between us. We were sat at a table and...

Great bubble tea, friendly service - far better than all the franchises. Best bubble tea in London !! Do yourself a favour and drop in - we will be again and again

I'm a regular customer, but I'm going to stop eating here. Positives: the Dim Sum is fine, but so is that on offer at a dozen other places along the road. And it's nice that they can now have outside tables, while Covid precautions are...

They required payment with the order!! Including a 12.5% tip - given before there was any service!! And they asked for an extra tip 'Because we took 20 off the bill' - NB this 20 does not come from the restaurant's profit, it is given...

Waited over an hour for food. Make you pay up front and won't remove service charge. Food wasn't worth the wait.

I was there with my wife last Sunday staff was wery welcome we get food very quickly noodle soup was very good and duck was crispy soft inside delicious Im surprised of the bad reviews I enjoyed the dinner

Theres no doubt the place is clean tidy and efficient. The food was good but we were not made to feel welcomed at all being rushed through every course with one persons plate being removed before other diners were finished. Waiters and waitresses were on...

I'm a little late in writing this review. we went there for Chinese new year's day lunch. The area was packed and there were queues outside almost every restaurant, this one was comparatively less chaotic and we were made to sit after 15 mins of...

Came here on a Sunday at 1.30. Chinatown was quiet when it should be rammed - it seems that the Chinese and non-Chinese alike are virus wary - their loss, my gain. I was warmly greeted and seated, looking out towards the street. 6 dim...

Not too many restaurants are open in London earlier than 12noon. We stayed at a hotel in Chinatown and were looking for a place to have brunch. Nice to discover this resto. We were apprehensive since reviews were bad but we tried it anyway. What...

The chairs were filthy. Chinese tea and all the dim sum dishes were either cold or lukewarm. They served our dessert before the dim sum dishes. Tea was watered down and food was tasteless. Waiting staff were rude. Spare ribs were ALL FAT and inedible,...

I was given prawn spring rolls instead of vegetable only spring rolls and I'm allergic to sea food. I could barely breathe or talk because my throat and tongue were so sore and swollen. When we reported this to the waitress and pointed out that...

Set menu £19 each 2 of us Glass wine A beer Total cost £57 Service charge ridiculous I am aware it is London but I hate not been told about service charge prior to ordering

Il locale propone 3 menù turistici da 15, 18 e 25 se ricordo bene, abbiamo ordinato la via di mezzo,...

El día 15/01 a comer con una amiga al restaurante, primero tardaron como 10 minutos en atendernos, luego de pedir...

Unfortunately I have to make a negative review of this place. The service was bad and the waitress was rude and careless. Good food but overpriced . Paying a bottle of water £ 4.20 is too much. The only positive thing was the manager (I...

Food was average but horrendously overpriced and the portions were miniscule. Service was poor and waiters rude, made worse by the fact that a service fee is required

The food was tasteless and the vegetables had a weird taste, almost like fish. The service quite poor. In addition, it was overpriced.

AVOID - DISGUSTING - Look at the carpet on your way in - love to see what state the kitchen is in??? Ordered special set menus for 6 people - Received 1 prwn toast/ 1 spring roll/ 1 rib then 5 SMALL OVAL PLATES OF...

Rude service To say the least Bad food quality and not cheap Just avoid Service déplorable Qualité en dessous de la moyenne A éviter clairement

Came here with 6 of us after being at the 02. It's what you would expect from a restaurant in chinatown. We choose the fixed seasonal menu and added a couple of dishes. Service was fast, due to the fact they are trying to get...

We were waiting to go inside in the cold for about 20mins or so and when we finally got to the front I was verbally abused then accused to attempting to come there before!! The manager basically gave me funny looks, she had no problems...

Noisy and crowded restaurant. Poor menu choice - a menu with about 20 choices of dumplings turned out to have only 2 available. Prawn crackers were chewy. Wine terrible. Really do not go there.

If looking for somewhere to eat in Chinatown, avoid this place and find somewhere better. I have given 2 stars as the food was 'ok' (when all ordered dishes eventually arrived..), but the service is truly atrocious, yet they put a 12.5% service charge on...

Went here with a large group of friends. Arrived at 19.20. Ordered drinks and starters drinks came promptly starters after 30 mins. Then a long wait to order mains and then a long wait for mains to arrive. Mains arrived about 21.30 two hours after...

OMG booked a table 2 weeks before eating at this place , told to wait outside in the cold for our table , 30 mins later with 6 adults and 8 children , We were turned away into the cold , hungry with 8 children...

Nos pasamos vida y media esperando unos nuddles para que se nos quitase el hambre y total que luego estaban...

After ages of picking a restaurant in the gorgeous Chinatown that wasn’t overly pricy and long on a wait for food, myself and my partner settled with this restaurant. We were told a 10 minute wait for a table, which was fine, however we were...

We chose this restaurant out of the 100s in China Town, wish we hadn't bothered!! Service was appalling!! we ordered appetizers, starters and mains, they bought it all together and when we said we wanted it in stages, the two waiters started arguing and shouting...

Owing to a few bad reviews, I was highly skeptical in visiting this place; but my parents were visiting and 'wanted to eat Chinese in London's Chinatown', so here we were! Overall, it was a lovely meal. We were warmly greeted and seated easily (although...

Menukortet så meget lovende ud. Men vores reserverede bord fik vi 10 minutter forsent. Da vi kom ind bestilte vi...

Having spent a lovely day wandering around enjoying the sights and sounds of the city we decided to go to china town as a lovely ending and didn’t we choose wrongly! We spotted that there was a queue for the restaurant and took a chance...

ในความคิดของคนไทยเป็ดต้องเป็นร้าน โฟร์ซีซั่น ถึงจะอร่อยที่สุด แต่ในความเป็นจริงเป็ด,หมูกรอบ จนถึงอาหารจีนทุกอย่างอร่อยไม่ต่างกันเท่าไหร่ทุกร้าน

NL: hele verhaal onder engelse samenvatting! ENG SUMMARY: Looks fine but is not! Be careful! They let us pay 20%...

Wow.... I was really looking forward to some nice Chinese food, being China Town and plenty of choice we decided on this place. Service was quick, food order taken quickly. Food was no more than OK. Wouldn't go back based on the food. Decor was...

Couldn’t have cared less about serving us for 20 minutes. Place was freezing due to the front door being open. Ordered drinks after 20 minutes. Came 10 minutes later. Food was 3/4 an hour and was cold. How can chicken and sweetcorn soup be cold?...

This place is just dire. Service is rapid but unfriendly and impersonal. So whilst the service might be just about tolerable the food is appalling. Fried rice that is a floppy sticky mess, and fairly tasteless overall served in miniscule portions. We had a set...

Having visited this restaurant previously on many occasions I was extremely disappointed in this evenings visit. The restaurant was looking tired and rundown thank goodness we did not have a booth where the wall paper is comings off the walls. We sat down opened the...

Our first call whenever we visit London is the China Town restaurant and I have written a number of reviews previously. Again we had a very enjoyable meal on our latest visit (Monday 23rd September) chicken soup, prawn crackers, crispy duck, sweet & sour pork...

Have had yumcha/timsum all over the world (HongKong, Singapore, Malaysia, Sydney, Melbourne, Perth, Paris). Used to frequent Golden Dragon next to this restaurant until the other day when we walked into Golden Dragon before midday and they were still not open. So we decided to...