GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.0

Based on 217 opinions finded in 2 websites

site_photo4

Nº 5804 in 7028 in City of London, Westminster

Nº 177 of 226 Chinese in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..riceduckbeansquidpayporknoodlesfriedchickensoupmustmeatchoproastpepper

comment_iconOpinions

He estado en HK y muchas veces Diner no creo que merezca tantas críticas negativas. Sin duda admitir que la varían entre bastante bueno a bastante malo, dependiendo de quién es usted, pero nadie ha sido simplemente grosero conmigo cuando he estado allí. He tenido faaaar peor servicio en otros lugares de China en Chinatown como Wong Kai y Leung Legend's.

site_logo

Jozudave . 2016-04-22

MORE AT TripAdvisor

Fuimos debido a comentarios. Esperando a ser sentado como dueño completo luego dijo pagar en efectivo y me dijo que sí y nos llevó a una mesa sólo para descubrir que el restaurante estaba medio vacío. Supimos que los turistas así que solo nosotros si pagamos en efectivo. Como cuenta vino a £70 pensó que era un abuso. Buena comida, no excepcional.

site_logo

Jules M . 2016-04-05

MORE AT TripAdvisor

Fui con un amigo de cena de HK tener sus despojos de especialidades.

site_logo

firedog238 . 2016-03-27

MORE AT TripAdvisor

he comido aquí antes, hubiese dado el lugar un 3. La comida era decente, los precios eran normales para China Town.

site_logo

Jbcubed3 . 2016-03-20

MORE AT TripAdvisor

No estoy seguro de por qué este lugar es conseguir todos los comentarios negativos.

site_logo

BigEarsSouthCoastUK . 2016-03-13

MORE AT TripAdvisor

HK diner er blevet et fast punkt på mine London besøg, og det er efterhånden blevet til ca 10 besøg...

site_logo

Søren K . 2016-03-11

MORE AT TripAdvisor

Staff appear not to care if you enjoy your meal, not a relaxed eating experience. I had my plate cleared the moment I lifted the last dumpling off it - the dumpling hadn't made it as far as my mouth, and it was more than a polite mouthful! The dumplings (potstickers) were undercooked, the rest of the food was pleasant enough, only the service made this a bad meal.

site_logo

TamsinR66 . 2016-03-08

MORE AT TripAdvisor

Este sitio es de lo peor. Debe tomar la sugerencia cuando los menús eran nos tiran. Fui con dos adultos y dos niños pequeños que buscan una experiencia auténtica china en el Año Nuevo Chino día de celebraciones. Así que creo que les gustaría poner un poco de esfuerzo. Conseguimos un rollo de los ojos y casi nos dieron una fricción quemadura de la placa que me estaba comiendo cuando fue llevado al final de la comida. Realmente es una mala actitud por todos los miembros del personal, incluyendo el propietario de cara de pastelería. Comida mediocre y una muy mala experiencia en general. Quizás si nos desde allí parte de la comunidad que habíamos tenido una experiencia diferente. Ojalá pudiera regresar el reloj ahora. Si pudiera dar este lugar media estrella. Evitar como de la peste.

site_logo

dazzamufctod . 2016-02-14

MORE AT TripAdvisor

Estaba en Londres para celebrar Año nuevo chino con mi esposo y dos jóvenes amigos y decidimos visitar aquí después de que nos lo vimos el desfile de Año Nuevo y hacer algunas compras. Nos sentamos bastante rápidamente, pero una vez que había colocado nuestro pedido nos esperamos un rato para nuestra comida. Cuando la comida no llegar nos escondido terminado muy rápidamente. Estaba muy bien y era adecuado para nuestras necesidades por un tiempo de almuerzo y merienda muy bien. Mi marido y yo pasamos fideos con carne y pollo suaves y los dos amigos tenían platos de arroz, que parecían como. Mientras que en el restaurante un Dragón Chino visitado y no un baile! Muy agradable.

site_logo

Julie E . 2016-02-14

MORE AT TripAdvisor

妈的,吃死人的。一星绝对只多不少。food well below average, no service at all. Random cost added to the final bill. If you value your money never go there....

site_logo

Di C . 2016-02-06

MORE AT TripAdvisor

Terrible service.Food reasonable.Note what you order and check the prices. This restaraunt is like many sadly in China Town that do not offer an itemised bill and add 10% service charge - ironic.When my savvy friend checked the bill we found £15 pounds had been added for nothing. They added 3 times before they would confess. No apology - obviously.Avoid. There are more Chinese restaurants popping up nearer Holborn that have better service that will offer you a digitised bill and won't add whatever they like to the bill.

site_logo

swordfishontour . 2016-01-04

MORE AT TripAdvisor

Went with a friend (we are both from Hong Kong) to try the fayre at HK Diner. We had a baked pork chop, salty squid, tripe noodles in soup and veg. The food was very tasty and authentic. We also had beers. The bill came to about £30 each which isn't the most expensive or cheapest on Wardour Street. The service was disinterested, and where it is expected in other restaurants on the street (Wong Kei) - it isn't becoming at HK Diner. They didn't get a tip(!)

site_logo

ajh1987 . 2016-01-03

MORE AT TripAdvisor

The waiter who served us was very rude, showed attitudes, and rolled eyes. The foods were ok, but I will not recommend the restaurant to anyone.

site_logo

Jamie N . 2016-01-03

MORE AT TripAdvisor

We came to eat as a family and the lady taking order looked pissed off and not smiling not even welcoming. Seats were dirty with rice n peas, asked to clean seats. Took our order but messed up the order and forgot things that were in our order... Did not even place food on table properly was kind of thrown on our table... You need to improve your customer service and make sure you smile and make people welcoming to your restaurant. ..... Duck soup was ordered but the duck was cold.....

site_logo

Jesatakia . 2016-01-01

MORE AT TripAdvisor

Crispy duck was nice, not enough of wraps tho.. Had to ask for more.. Mains was tasty.. Well at least the chef is doing the job right..Staff not friendly.. Place look dull and not very fresh.. It was my first visit to China town but I'd chose some other restaurant than this one..

site_logo

Martin H . 2015-12-29

MORE AT TripAdvisor

Je kunt hier gewoon lekker en snel eten. Kom hier niet voor de sfeer, die ga je niet vinden. De bediening is doelmatig, verwacht geen social talk of uitermate hoog serviceniveau. Die ga je niet aantreffen. Hier kom je dus gewoon voor het eten.

site_logo

Wing L . 2015-12-29

MORE AT TripAdvisor

Food is pretty good here. Crispy duck was below average but seafood noodles and chilli and salt prawns were great . Service is surly and we were charged £1 to substitute beef for chicken on a set menu which was just opportunismas beef is clearly more expensive than chicken. Toilets smelt horrible and were not as clean as I would expect. Generally poor service but if you can tolerate this which I could then expect above average food.

site_logo

Juliacbeck . 2015-12-27

MORE AT TripAdvisor

I notice that there are many poor reviews on TA. However we found it to be fine. The food was fresh and tasty; the service was prompt and efficient; and we enjoyed it very much.Great for snack or meal after a show or movie.

site_logo

Steve H . 2015-12-20

MORE AT TripAdvisor

£8 for 2 portions of rice. 'Nuff said. Don't even get me started on the waiter's service and attitude. Please bring your hard earned money else where .

site_logo

vhan_12 . 2015-12-19

MORE AT TripAdvisor

I want yesterday to the restaurant site down the lady take the order was waiting for it to come it take them so long to bring the soups it was all wrong . The soups tasted like dishwasher the honey BBQ pork wasn't a lot of honey Bbq pork . Disappointed with this restaurant been going for years not going back again. The pictures of the meal wasn't great people walked in after us and got there food before us wasn't busy yesterday how long does it take to make the soup from the front of the restaurant they bring the wrong soup the staff don't listen when you say your order to them

site_logo

may002015 . 2015-12-15

MORE AT TripAdvisor

Come here for bubble tea if I'm passing, pretty good tea.. they're often out of flavours though and are quite pricy

site_logo

Imogen D . 2015-12-14

MORE AT TripAdvisor

I have visited this restaurant many times. The food is very good. I love the salt and pepper beancurd and green bean dish, and the spring rolls are excellent, hot and tasty. When we go up to London for a day out or to see a show we almost always visit this restaurant. The service is brisk and the interior decor is nothing special but it has a nice atmosphere, reasonable prices and good food. It's like a typical restaurant in China, in fact. My husband always enjoys the meat dishes he orders including crispy duck and beef with vegetables.

site_logo

09lianhua . 2015-11-23

MORE AT TripAdvisor

チャイナタウンの端の方に位置する上にそれほど目立つ外観ではないからか、お客さんは少なかったですが、テイクアウトで注文している方々が多いようでした。外に出ていたメニューを見た際に、ベジタリアン向けの料理がたくさんあるようでしたので入りました。麻婆豆腐を頼みましたが、ベジタリアン用というだけあって野菜が多く入っていました。辛みはほとんどなかったので、テーブルに置いてあった辛いソースをかけて食べました。イメージしていたのと少し違いましたが、これはこれで美味しかったです。

site_logo

unbrikaio . 2015-11-19

MORE AT TripAdvisor

Can't believe anyone leaving a bad review for this joint, we have eaten here loads of times and it never disappoints. Tonight we went to see Mark Rylance performing in Farinelli and the King which was superb beyond belief, when we came out we fancied something quick and tasty before catching the bus home; nothing could have been more scrumptious than a few morsels from the menu at H K Diner. Sure it's rough and ready, sure there was someone fixing a broken seat with noisy tools, and sure they brought the food so quickly you can barely believe it was cooked in that timescale. BUT it was delicious and about as good as anything available in China Town.... everytime always the same high standard. Having had to accept the loss of the wonderful Poons (long time closed and never forgotten) we have tried umpteen places but none have come up to scratch, to our mind H K diner is the closest we've found and we're pretty much sticking with it for the time being.

site_logo

Magglington . 2015-11-17

MORE AT TripAdvisor

I am absolutely outraged by the way we were treated at this restaurant. We eat in China Town often and have been before to HK diner, we remember it being ok, but never again will we step foot in here. We are patient customers as we feel for hard working staff, but the service was exceptionally bad. Won Kei's has better service and that's saying something! I had a duck noodle soup as I had a slight cold, it was awful I couldn't eat it. I still said nothing. My 2 young boys just like to have crispy duck pancakes for their main, I thought it quite steep at £17 for half a duck, but it's what they like. When it came it was really dry, hard and tough as a shoe. My son tried it and it hurt his wobbly tooth. So he just ate a pancake with cucumber. I decided to tell the waiter that it was inedible. The manager came over, gave me evil eyes took the duck and snatched the pancake out of my son's hand! On seeing this I was in complete shock at the aggression and rudeness. I paid for the rest of the food and left immediately. They tried to charge me for tea they never gave us too. I didn't want to pay for any of the food, I was disgusted and shaking at what I'd just witnessed. People who treat customers and children like should not be in the restaurant industry.

site_logo

Pink78London . 2015-11-08

MORE AT TripAdvisor

After being recommended this place by a friend I was expecting better. The service was standard for Chinatown but I was told the food was amazing. Well, it was hit and miss. The beef brisket was a bit special and not something I expected - would definitely order this again. The crispy duck, pork dumplings and shredded beef were good but most places will do them this well so I wouldn't judge them on this. We also ordered a black pudding dish which wasn't what we expected and was a bit like 'blood tofu' - not tasty and frankly pretty bad. The atmosphere was ok but there are much nicer places in the area. Overall I wouldn't rush back any time soon as there are better places to eat in the local vicinity with a nicer overall dining experience and for the same price or cheaper.

site_logo

alexrolfe4 . 2015-11-05

MORE AT TripAdvisor

O atendimento é bem ruim, as atendentes quase não falam inglês mas o cardápio é bem variado, típico chinês. Não voltaria.

site_logo

Vanessa C . 2015-11-02

MORE AT TripAdvisor

Mangiare in questo ristorante è stata quasi una scelta obbligata visto che era uno dei pochi aperti in tarda serata di domenica.Sono rimasto davvero deuso, cibo di media qualità (la chinatown di Londra offre ristoranti davvero eccellenti sia come qualità che come prezzo), location abbastanza triste.Ma la cosa che salta più all'occhio è il pessimo servizio, camerieri maleducati, musoni, poco accoglienti e non disposti al dialogo, ho chiesto delucidazioni sugli ingredienti di alcuni piatti e la cameriera mi ha risposto... andando via!!!!Non credo che tornerò più in questo ristorante.

site_logo

lorenzob1989 . 2015-11-02

MORE AT TripAdvisor

I've heard that the crispy pork in HK Diner was the best in Chinatown and frankly I just had to try to see if it lived up to it's hype. Late lunch on Thursday and there was plenty of space and the waitress was friendly and well mannered. The food was tasty and quick. I ordered the curry beef brisket and the taste was good and done in proper HK style that you could eat in the cafés in HK. The verdict on the crispy pork? It was crispy enough and tasted well but whether it's the best? I'll need to try the rest to come to a conclusion! I really enjoyed my visit and will definitely come back again though and that's for sure.

site_logo

FeedMe79 . 2015-10-29

MORE AT TripAdvisor

Nothing wrong with this place. Food excellent, service with a smile, and reasonable price. I'm going again.

site_logo

rmkmonkLondon . 2015-10-28

MORE AT TripAdvisor

My friend recommended it, so it probably deserves more than average, but based on my experience, it wasn't great. I ordered Malaysian noodles without prawns. I was surprised that the waitress agreed to do it, but more surprised that she didn't speak Cantonese, the language spoken in Hong Kong. The service was pretty good. The waitress was polite, and the food arrived quite quickly. Not as fast as the diners in Hong Kong, but hey, we're in UK. The dish was a decent size for £8.50. It consisted of roast pork, chicken (prawns, but I'd asked for them to be left out), spring onions and probably other veg, but I can't remember and flat rice noodles. It was labeled as spicy, but I couldn't taste any spice in it. So I had to add some chili oil, which was available on the table. I also ordered a honey dew melon bubble tea. It was so dilute, that it could've been any flavour. My friend, who recommended the place ordered pigs trotters. She said that it hadn't been cooked for long enough, and so it was very chewy. She also added a lot of chili oil to it. She ordered a tea, which was overly sweet.I know I have complained a lot, but it is still much better than a standard Chinese takeaway.

site_logo

Lai-Kay . 2015-10-26

MORE AT TripAdvisor

This restaurant is a reasonable place for Hong Kong-style food set in a pretty pleasant environment but the service is questionable at times. I recommend getting mixed seafood with crispy noodles.

site_logo

JayO300 . 2015-10-21

MORE AT TripAdvisor

the service was bad- could only pay in cash - food average - environment run down;just sorry i paid all the money on this overpriced so called restaurant.

site_logo

steve R . 2015-10-19

MORE AT TripAdvisor

The outside is deceiving. Inside is clean, friendly and reasonably priced. The staff are helpful and efficient. The food was great and good value, will defiantly visit again when in London.

site_logo

Clare D . 2015-10-15

MORE AT TripAdvisor

This place has the best Taro bubble tea! Open till 4am... Taro is definitely worth it... It's the best midnight treat. Highlyrecommended. The food is great too! Thumbs up to the best Taro in town!!!!

site_logo

samdelax . 2015-10-12

MORE AT TripAdvisor

I regularly go back to this restaurant, even though the service leaves a lot to be desired - the food is that great!Service is quick and efficient, the food is fantastic but the waiters could smile once in a while!

site_logo

Chris H . 2015-10-07

MORE AT TripAdvisor

We just stopped by to have some dessert. Not only they wanted us to pay 15% more than the indicated price (service included), they were swearing at us in Chinese behind our back (yes, it is not because we're not speaking Chinese, it doesn't mean we don't understand) and even ran after us to take back the receipt like we were some kind of thieves. Even the staff didn't know how on earth they came up with our bill, but still tried to find a way they could avoid to pay us back, which they finally HAD to do with an obvious lack of courtesy and, again obviously, no apologies.Well, at least the food was good, not amazing, but eatable.

site_logo

minipax . 2015-10-04

MORE AT TripAdvisor

Terrible experience , food was tasteless , staff are very rude ! There were 3 of us , 2 of us eating proper meal and third person joined us for desert . When ordering the desert , staff gave us attitude asking if a meal was ordered , and had given us a dirty face because no meal was ordered to accompany the desert . The place was not full with many vacant seats too ! We are paying for a service and for food ! Not bad attitude ! Furthermore after a terrible tasting meal , I asked for tea (at the end of the meal-as I was not asked earlier ! Which I thought I'd manage go without ! ) and I was again given attitude and felt like I had to beg for a drink and feel guilty for asking or disturbing the staff for such a simple request . Will not be going back .

site_logo

Rosie Y . 2015-09-21

MORE AT TripAdvisor

They have very traditional Hong Kong style food, including noodles, porridge, fried rice and chow mein. I am disappointed that they don't offer hot Chinese dessert. They can make it hot with microwave, but the taste will change.

site_logo

Janicesmc . 2015-09-17

MORE AT TripAdvisor

My boyfriend and I come here often for the roast duck and the Taro bubble tea (it's delicious, you have to try it!), which are our two favourite things on the menu. I've tried a few other items and they are all pretty tasty. The food is the only reason we keep coming back as the service is very poor! They are inattentive and really don't help at all. It is also not very cheap either, but since we really like the food, we don't really mind to come here occasionally.

site_logo

elizabethw845 . 2015-09-13

MORE AT TripAdvisor

Visited early Friday evening on spec, faced with the large number of similar looking places in the area this one looked decent with a comprehensive menu.We were seated quickly amongst a small number of diners with loud dance music playing . We chose one of the set menus which, although quite expensive, is to be expected in central London. The food came quickly, was as described and although in small portions was just about adequate for two. I'd have liked some more spice and flavour, the stir fry vegetables in particular were quite bland.However, I have to repeat what everyone seems to say, the staff were really poor. There was no communication, explanation, description or acknowledgement of any kind, once we'd ordered we were served food followed by the bill in silence. The bill comes with a little Chinese writing and a total amount, which seems to reflect the food and drink totals plus an arbitrary service charge, which in the circumstances is a bit of a cheek.So, our set meal for two plus 2 drinks and service came to £46. I think there's probably better food, service and value in Chinatown, so I won't be returning.

site_logo

paulrb48 . 2015-09-04

MORE AT TripAdvisor

Meal was decent, expensive for what was being offered and service was not good (staff was rude and taking away plates which still had food on them). The worst part of the meal was paying the bill which was writen in chinese. We asked for a breakdown and the manager did not say that there was a discretionary service charge included until we pressed that things did not add up. We told them that we did not want to pay this discretionary charge which we had not even seen on the menu (must have been in small fonts). Two members of staff swore at us and it took 5mins before they gave us our money back. We will follow their advice and "not f****** come back!"

site_logo

JamesJames2014 . 2015-08-23

MORE AT TripAdvisor

Have dined here on many occasions over the years, tonight after visiting the comedy store, I headed their with a friend, both were sober, and was dismayed that entry was refused, they were not full.For a restaurant to act in this way with no valid reason is somewhat strange, had we been drunk or noisy I would expect to have been turned away, by this was simply not the case.The net result is that have now lost my custom indefinitely as I will not return, I'd also suggest that there are plenty of other restaurants in the area who produce food of the same standard who welcome customers.Maybe HK Diner simply don't need the trade.If I could have given a zero on this occasion I would have

site_logo

Pauly-london . 2015-08-08

MORE AT TripAdvisor

I'd give them no stars if I could, here's why: The staff have not even the slightest resemblance of the basic manners and service that was expected from something they describe on their website as 'a must-have dining experience'. We weren't expecting much but a smile would have been nice. There was even one staff member coughing by the bar and not even covering their mouth.. Who then continued to work.After waiting through almost 15 mins of ignorance from the staff, the manager finally came to serve us. Adding insult to injury we were then refused service because we were only eating a dessert and having some drinks. I couldn't understand why they would turn away business being half empty.. The manager just walked away and left us.Their website also describes the restaurant described as 'The Real Deal' and 'deservedly popular'. I'm not sure where they got this sense of grandeur neither can I see this as anyone's must have experience. In short I would heavily advise any would be customer to walk past and try another place. The poor customer service, disregard for basic hygiene makes this a poor example of what London's Chinatown can offer.You'd be better off blindly trying the next available place..

site_logo

Alan M . 2015-07-27

MORE AT TripAdvisor

Ordered chicken soy soup, salt & pepper pork, deep fried aubergine. None of these tasted special... Expensive for what is served. Will not come back.

site_logo

Dani V . 2015-07-22

MORE AT TripAdvisor

Fancied a quick hk hawker style lunch. So popped into hk diner. The service was terrible. No manners, no smiles, no good service! It was as if the staff was forced to work there or they will die or something!The food itself was very mediocre... Quite bland and the vegetable seemed rather old... The bubble tea was also very mediocre and you might aswell order at the other bubble tea places close by.My nephew accidently spilt my sister in laws drink all over her and the staff just threw some tissue in the table and did not even bother to help her... They also left the floor as it was and not bothered wiping it!Overall not a good experience and we should have eaten elsewhere.

site_logo

MochiBee . 2015-07-12

MORE AT TripAdvisor

Second time I have been here. I would not recommend it if you have young kids. The staff looked miserable and I felt it was a chore for the waiters to assist us.

site_logo

Omaruby . 2015-07-02

MORE AT TripAdvisor

Have tried this restaurant before a few years back and found it to be OK but thought we would try it again it. Had to wait 10 minutes or so for a seat which is not too bad for Saturday and good indication of how popular they are now. We went for traditional ho fun fried noodle, mixed roast meats and house special spaghetti .OK I know it's not Chinese but it is not your British type spaghetti. Fried pork, in rich slated butter sauce with crispy onions all the baked to give the dish a nice crisp but moist finish on a bed of noodles. Delcious, oh and the ho fun was good too.On to roast meats which very, very tasty.... so we ordered some to takeaway as well.,still just as good. Also do try the bubble teas if you get a chance, freshly made to eat in or take away.Will certainly be going back for more!

site_logo

ACLondon67 . 2015-06-30

MORE AT TripAdvisor

Went to this restaurant partly because we wanted to try the bubble tea and also to be slightly off the main street in Chinatown. The menu was extensive but we chose the Theatre set menu at £11 per head which was really reasonable for the area. The food was plentiful and delicious. The service wasn't great; as other customers have noted the staff are surly and lack any finesse in serving! Also the bill wasn't at all itemised, so we were left to work out there had been a service charge added. However, we had a great time and weren't rushed despite it being busy. We'll be back next time we're in London!

site_logo

Y0rkGirl . 2015-06-30

MORE AT TripAdvisor

came here as a party of 8 for a mates birthday. food was great beer was great and had a good laugh, exactly what you want from what is a relatively cheap restaurant for this area.

site_logo

stephen p . 2015-06-29

MORE AT TripAdvisor

Discovered this quirky place accidentally . The variety of bubble teas is quite amazing and innovative . I tried the lychee with tapioca and coconut with tapioca . Highly recommended if you are looking for a really fresh non alcoholic beverage to go ! Try it once !

site_logo

Sheetal I . 2015-06-17

MORE AT TripAdvisor

We popped in here for a bubble tea, had one traditional white tea and one melon, both with tapioca balls. Both were really good, the takeaway cups were quite practical too.

site_logo

Helen P . 2015-06-05

MORE AT TripAdvisor

カジュアルな中華料理が楽しめるここ、HK dinerは一品一品が本物の香港料理のような美味しさです。特にレモンチキンは、ここより美味しい所を知りません!店員さんのサービスは、いかにも中国人らしく、てきぱきとしています。時間の無い時や、China Townが混みあっているときでも手早く食事ができるおススメスポットです。

site_logo

meekspeak-akikon . 2015-06-05

MORE AT TripAdvisor

We ordered a few of our favorite dishes - crispy seaweed, crisp duck, singapore noodles and something with scallops. The seaweed was too salty, the duck excellent and enough cucumber and scallions were served with it to fill the pancakes. I had to chuckle as I asked for a small portion of duck sauce [sweet and sour] because I like to use it to cut the spiciness of the Singapore noodles and for the 2 tablespoon portion they charged 1 GBP or about $1.60. Singapore noodles were nicely done and the scallop dish was also good but a bit mislabeled as a lot of vegetables are listed but you only get to pick one of them for the dish. I my try another Chinatown restaurant as Chinese food is SOOOOOOOOOOO good in London, but we would come back to this spot as well.

site_logo

MaryAnn W . 2015-05-27

MORE AT TripAdvisor

Went in for desserts with some friends for desserts. A absolute disaster from start to finish. The desserts tasted horrible. The mango pudding was rubbery and the sweet bean curd was bitter and rancid. The waiter felt he had to point out there was a 10% service charge (though this should always be discretionary), yet the service consisted of wait staff chucking the items on the table with a sour face and for us to figure out what was whose. This at a time when the restaurant was half empty. Don't want to know what it's like at peak times. When we asked for the bill, they tried to charge us for an extra dessert, and when that was pointed out, there was no apology, instead we were made to feel that we had made such an imposition by pointing out their mistake. At times like this, I wish I could give 0 out of 5 on trip advisor.

site_logo

Me L . 2015-05-25

MORE AT TripAdvisor

ok food, ok price, ok service in an ok setting. Won't be rushing back but nothing put me off returning. The place looks a little run down but was reasonably priced especially for London.

site_logo

samuel r . 2015-05-25

MORE AT TripAdvisor

Service rushed, as soon as food finished plates whipped away and the next course plonked in front of us. Didn't look very clean and have had better food. Ribs very mediocre

site_logo

Louise H . 2015-05-24

MORE AT TripAdvisor

Being in Chinatown there are many options for a quick eat and admittedly this wouldn't usually be a consideration as I visited before a number of years ago and it was only 'ok'.This time was with a group of friends around midnight on Friday. I had a simple bbq roast pork with rice plate, simple but very very good. I was served a good cut, tender and perfectly seasoned.Highly recommended for BBQ meats. Beef tripe/tendon was ordered to share which was also very good. Other side dishes of squid and chicken wings were ok, nothing spectacular.

site_logo

quince2 . 2015-05-18

MORE AT TripAdvisor

El servicio fue rápido y muy amable dándonos recomendaciones. El restaurante es sencillo y es perfecto para un almuerzo rápido. Los platos que pedimos estaban mi bien en cantidad y calidad.

site_logo

ViajerosOslo . 2015-05-17

MORE AT TripAdvisor

This restaurant or cafe is brilliant i would not recommend for a posh night out however the food is amazing and the place is open until 4 am food is served hot and has a majority of Chinese people dining after inquiring about a dish that was being served to many Chinese people the owner sent a bowl over for us it was 2 kinds of tripe served is a broth absolutely gorgeous and i hate tripe.

site_logo

Ian_and_Joanne_Cole . 2015-05-07

MORE AT TripAdvisor

We wanted to have a nice dinner at China Town so we looked for the best options on TimeOut. We decided for this restaurant and we were never as disappointed as this time. The staff rushed us out since we arrived. They pressured us to decide even with the restaurant almost empty. The food arrived 30 seconds after we order it. Worst experience ever. Please don't come here

site_logo

Xumiga . 2015-05-02

MORE AT TripAdvisor

The aromatic duck was very good as well as other dishes. Wait staff was very attentive and exhibited great restraint while dealing with a couple who obviously came in the establishment to vocalize their distaste for aspect of a meal or simply wanted to make a state my of some sort.

site_logo

Wingshooter54 . 2015-05-01

MORE AT TripAdvisor

I read a good review about this place so went in early for a meal before meeting friends. The food was very average and the staff clearly not interested in being there. The only time they paid any attention was when I ducked downstairs to the toilet after I finished eating and returned upstairs to see a relieved waitress who must have thought I'd done a bunk. I rather wished I hadn't gone to the toilet though, as not only wasn't there any toilet paper but they were filthy with water (or urine who knows) all over the floor. Considering this was 5pm and not late at night after a busy evening you'd think they'd be in a better state than that.

site_logo

NickM29 . 2015-04-28

MORE AT TripAdvisor

We opted for this place as it was quite late in the evening and other places were shut, so we thought why not? It started out quite well as we were seated almost immediately. The menus were then thrown on our table, and 10 seconds later we were asked whether we had made up our minds up of what we wanted to order yet... A little ridiculous and rushed in my opinion, we hadn't even had time to take our jackets off! We eventually ordered and the food arrived shortly (which was actually quite decent), but whilst you are eating be prepared to be rushed out or constantly stared at, and this made us feel very uncomfortable. The appalling service is enough of a reason why I won't be back. Members of staff lack training as they DO NOT know a single thing about customer service.

site_logo

angel_94x . 2015-04-27

MORE AT TripAdvisor

Didn't even get a chance to try as I had the crazy notion of asking if beer was on the menu. The waiter flipped out and shouted at me saying the door staff already told me it was too late to serve, which they hadn't. Anyway after that there was no way I was staying as he literally shouted and swore at me.Weird thing is I wasn't even that bothered, if they had been polite I would have been more than happy with a pot of tea.I ate in a restaurant opposite and had a lovely meal. Their loss.

site_logo

Daniel C . 2015-04-18

MORE AT TripAdvisor

We ate here and though the food that two of us ate was fine, the other wasn't acceptable as there was a foreign object (piece of metal) inside one of the dishes. This was reported immediately to the manager who replaced the dish within minutes. However this followed on from being served the wrong drinks! To top it off, they added the 10% service charge on top too at the end. This was removed due to the previous issues and to be honest we were not impressed by the service. Perhaps they could replace the plates too as they were chipped. For the prices they charge I'd expect much better and I certainly don't expect to find a foreign object in any dish!

site_logo

o_c99 . 2015-04-12

MORE AT TripAdvisor

What a disappointment this restaurant has become. I used to rave about it but it really has gone to the dogs. How can they be allowed to list Crab Claws on their menu when they don't contain crab! When challenged one waiter confirmed that they contained no crab and the restaurant manager told me he had no idea what was in them.This is no longer the HK Diner I raved about.This is a good example of a restaurant that relies upon passing tourists and the management don't care if they ever come back.

site_logo

BZPersonal . 2015-04-03

MORE AT TripAdvisor

China town is overpriced for what it is but HK Diner has ok enough food to normally mean you take it on the chin if in the area. However, they do overcharge (the bill is in Chinese and they will add extras if you look like you've had a drink) and they add a service charge without telling you. The staff are incredibly rude and unwilling to listen to customers. Don't think the food is worth the hassle when there are so many other better and cheaper options. Give this place a miss.

site_logo

Janedoe6 . 2015-03-26

MORE AT TripAdvisor

I've been making my way through Chinatown lately and HK Diner was the latest establishment to try out for lunch. I've actually been here quite a few times in the past but as the restaurant is open until really late, it has always been at around 3am with friends when we're all drunk and peckish after a night out in Central. So it was actually quite interesting to experience the food with a clear, sober head.I really like this place. It's typically Chinatown, so don't go expecting warm hugs and red carpet treatment. But the menu is really good. Fantastic choice of refreshing bubble teas and a really expansive menu - authentic cuisine (braised meats, preserved veg) along with the Anglo-Chinese dishes that Western palates may prefer. On my most recent visit, I ordered 3 dishes to try. I was curious to see how HK's Cantonese Roast Duck and Crispy Pork Belly held up in comparison to some of the Chinatown greats that are renowned for their BBQ cuts. I'm pleased to report that this place more than held its own. I still think that Four Seasons can rightfully claim the top spot when it comes to BBQ (nothing can quite trounce the soy sauce that their duck is served in) but HK is a formidable runner up. The crisp duck skin was perfectly rendered and had that lovely charred, caramelised taste to it. The belly pork had a great crunch. And the portion sizes are very generous. I also ordered the baked rice with pork, butter sauce and onions as this is one of their signature dishes and I wanted to see what all the hype was about. Really yummy comfort food, though, for the waistband's sake, perhaps not a dish to eat every day!Come to think of it (and this may just be a one-off) but I think this is the first Chinatown venue I've been to in ages when all of the dishes arrived at the same time. So, props for that. And - HK is also marginally less expensive than other places in the area, without compromising on the quality and quantity of the food.Perfect place for a pick-me-up at lunch or a pre-theatre meal!

site_logo

Andrew M . 2015-03-23

MORE AT TripAdvisor

I have tried many bubble tea and this by far has the best. The mango pudding is also delicious. My regular dish is the baked Portuguese pork chop on rice, nice and hot and filling. This has always been my favour after hours chinese.

site_logo

MikeTarzan . 2015-03-03

MORE AT TripAdvisor

The food ordered here was delicious, the duck was a little too fatty but all in all, the food was pretty good. The portion was also pretty decent for the price paid. The only downside I have about this place is definitely the staff, it really does make a difference when you hire friendly staff, a lot of restaurants forget this key concept.Nevertheless, yes I would probably come here again for their baked Portuguese rice- it is so good!

site_logo

EKYL . 2015-02-24

MORE AT TripAdvisor

HK diner was somewhere that had been recommended to me by someone that is a regular to China Town so I was happy to give it a go. On arrival we were met with drab decor but had been warned not to judge it by first impressions and at 5.30 was filled with people which is always encouraging.We couldn't fault the food and at £53 for soup, duck, mains and rice for two was also good value.The issue we had was with the service which was absolutely abysmal. Our drinks were thrown at us, the waiter didn't speak when we ordered and whilst the first course was speedy we waited an hour before our plates were even cleared. Upon getting our bill and refusing to pay the service charge we were met with shouting in chinese from several waiters and the manager and glares upon leaving.We will certainly not be going back and whilst we'd hoped to celebrate Chinese New Year in the area tomorrow, we've unfortunately been put off.If I could award negative rating points for customer service I would.

site_logo

Kate_mcm19 . 2015-02-21

MORE AT TripAdvisor

We visited this place after reading positive reviews at the at Time Out London, but they couldn't have been more wrong. The food was very poor, even though the prices were ok it didn't really worth it as more than half of it was left behind. Quick service and the waiter serving drinks was attentive and polite, but the person that was serving the food was just throwing it on the table without even asking who ordered what and it was six of us there. Would not recommend it to anyone. Really bad value.

site_logo

Mita_London . 2015-02-18

MORE AT TripAdvisor

Looked for a great Chinese restaurant in Chinatown after watching Thriller in the West End.Read a few reviews on the internet and this came out well.Not sure this was a great restaurant; I guess I'd say its about average. Its the kind of establishment you'd go after a few beers.The food was tasty but just not that special. If you're looking for somewhere to eat late after a show, this is the place; it stays open until 4:00am. That I guess is its point of difference.

site_logo

tofer50 . 2015-02-15

MORE AT TripAdvisor

Everytime we are in London we always visit the HK diner. Service is good and food very authentic at reasonable prices. We cannot fault it. Well worth a visit if you are in China Town.

site_logo

Richard S . 2015-02-11

MORE AT TripAdvisor

Very rude service, if you look for a place to enjoy a relaxing and happy meal, this is not definitely the place. Also some things in the menu are a bit disgusting; they heat the food in the microwave and they don't even achieve to do it right. The only good thing is the duck and the deserts, but there's a lot of placed around that offer the same quality but at least they let you finish your food before kicking you off the place.

site_logo

mirbl . 2015-02-07

MORE AT TripAdvisor

This is one of the typical China Town late night joints in London that seem t almost ride themselves of poor, brusque service. It's become almost an institution! Although, they're much better than Wong Kei's down the road. The thing that draws me back to this place again and again is not the drab interior, permed owner or bored, seemingly trapped staff, but the fantastic crispy skin pork - some of the best in London. They also do a great selection of tapioca pearl bubble teas (try the coconut!). Sure there is nothing authentic or innovative about the food here, but they're not trying to be. This is a great spot for your MSG fix at the end of a heavy night.

site_logo

otolith . 2015-02-01

MORE AT TripAdvisor

Based on its reviews in timeout and elsewhere, we went here for dinner. It was a disappointing experience as the food was extremely dull and not cheap.The sauce on my Schezuan squid definitely came out of a bottle and had no zing to it at all. I only ate my meal out of politeness to my dinner companion. Their meal was equally bland and poor quality. The decor is equally dull and the service was erratic. Our waitress was very nice but then tried to overcharge us by ten pounds. I won't be returning to HK diner and don't recommend it at all. I can't understand why they get good reviews.

site_logo

callingitlikeitis . 2015-01-31

MORE AT TripAdvisor

we had excellent food here at good prices,don't be put off by the decor ,recommended ,dinner for 3 with several tiger beers cost £80 ,Very convenient for the West end shows.

site_logo

jackmc54 . 2015-01-09

MORE AT TripAdvisor

Had seen a good review on some website for this place, so popped in on a wim. On the outside, it looks great, but once inside, you realise that it's no better than any bog standard asian buffet.The food was overpriced and smacked of being "westernised", perhaps there was a more "authentic" menu available, but it wasn't offered to us.This was overpriced chinese take away food, don't waste your time. Only saving grace was polite service.

site_logo

robm8509 . 2015-01-06

MORE AT TripAdvisor

Spotted it in Time Out and tried it with family and friends. Food was good and quality price is good too. For 7 of us, we paid £120 all included. Except the desserts, we tried various dishes from starters to main course (eg. from the traditional Peking Duck to steamed eel in black beans sauce), that we found very good.The room for improvement is perhaps the service and the decoration. The former, despite being friendly, could be more timely for taking orders and bringing courses. The decoration looks like a very cheap and not very warm/friendly diner place. That is shame, because the food is good.

site_logo

CaroManu1970 . 2015-01-06

MORE AT TripAdvisor

fancied a chinese after a show and tried this on a recommendation. The staff were nice and the food was ok but we were rushed, as soon as one of our party had finished they whipped their plate away while everyone was still eating, we had a set menu of starters, duck and mains but there was no time to digest your food before the next course was brought out. at the end of our meal the bill was put on the table without even asking us if we wanted anything else. We queried our bill as it looked too much and was told there was a 10% service charge added. If we had not checked this we may have also paid a tip. At the bottom of the menu it states a 10% discretionary service charge will be added but they dont give you the option as they already include it in your bill. So beware!!

site_logo

charlie1062 . 2015-01-04

MORE AT TripAdvisor

A few years ago we went to the Queen's Theatre to see Les Miserables. After the show we walked down Wardour Street and came across HK Diner. We ventured in with five friends, making seven of us in all. We all thoroughly enjoyed everything we had ordered. I wrote a review which was published in September 2011.In early December 2014, we wet to the Prince Edward Theatre to see the new version of Miss Saigon. Remembering our visit to HK Diner some three years ago we realised that we were close enough to walk there at the end of the show, and hopefully have a meal there again as we had so enjoyed our previous visit. Thankfully, on arrival, we saw that there were many diners there but no queue of people waiting to be seated which meant we were immediately taken to a table.We ordered Szechuan hot and sour soup and West Lake minced beef soup for starters to warm us up. We then had crispy noodles with prawns and Singapore rice noodles with one chili. The starters and mains were served in very short time, piping hot, literally steaming and delicious in all respects. There had been no deterioration in the attention to detail shown by the staff, or the quality of the food we ordered, since our previous visit three years ago. Three cheers for HK Diner. We'll call again whenever we are visiting anywhere close by!!!

site_logo

Heddwyn J . 2015-01-03

MORE AT TripAdvisor

We chose this because I had seen a review on an London website. Not disappointed. Food was great, very busy place but with good atmosphere. The only thing was having our plate whipped away from us before we had actually finished! The crispy fried chicken was excellent. Not the place for a romantic or "smart" evening out but great at the end of the day when you really just want to eat.

site_logo

EllieA . 2014-12-31

MORE AT TripAdvisor

I only came here when I want steamed lobster Chinese style with crispy noodle. Their service is good enough, at least they are not rude as staffs in other Chinese restaurants in Soho. But some waitresses cant speak English there, how can they take orders?

site_logo

Amina V . 2014-12-29

MORE AT TripAdvisor

Some of the dishes were tasty but some of them were not. The staff was taking our plates away without asking. If you go there you should try the fried chicken with the sweet and sauer sauce.

site_logo

Gerry_Thessaloniki . 2014-12-27

MORE AT TripAdvisor

I had lunch there twice. Not traditional cantonese food as those in Canton China. They added addiitive to make the prawn tender and fresh, which is not healthy and tasty. Natural food are better. NOT recommend in a Chinese's opinion. There are many other Chinese restaurants you can choose in London. Do not think that Chinese food are bad when you chose a not-good Chinese restaurant in London.

site_logo

Rachel T . 2014-12-19

MORE AT TripAdvisor

Food prices significantly more expensive than similar dishes in nearby restaurants and they add 10% service charge too! Additionally the manager (I presumed he is as the only staff without uniform) has a face like thunder. The only saving grace is that the place is open till very late when other places have closed.

site_logo

Roland T . 2014-12-14

MORE AT TripAdvisor

This place is an absolute joke. Tasteless food, terrible service and to top it off a service charge added to bill ? SERVICE HA HA !!!!!Steer clear!

site_logo

Jasonthechef . 2014-12-12

MORE AT TripAdvisor

On our way to a London casino, my friends and I decided to have a bite to eat as we were a bit peckish. Walk into the restaurant and were immediately shown to a table. We ordered half a dozen dishes, the order arrived promptly.The food were quite tasty and of a good size portions. The prices were about10-15% higher than the neighbouring restaurants. The seating arrangements were cramp and not comfortable. Its O.K. if you want something quick to eat.The other downside is the parking charges are very expensive, but what do you expect, everything in London is at premium rate!

site_logo

firedog238 . 2014-12-11

MORE AT TripAdvisor

I was guided to this restaurant by a review in a local publication. It was just what is needed in Chinatown. No hassle, good food and good sized portions for sensible money. Not rushed service like some other restaurants in that area. Would recommend to anyone.

site_logo

DJPS . 2014-12-06

MORE AT TripAdvisor

Yes, the food's ok. But the whole experience somewhat soured by the obscenely rude, abrasive staff whom we were clearly inconveniencing by coming to their restaurant, eating food, and paying money. Sorry to put you out guys.Oh, and steer clear of the white wine. Don't do it.

site_logo

GDDLONDON . 2014-12-06

MORE AT TripAdvisor

I have visited this restaurant several times. The food is tasty and refreshing. Especially the spicy deep fried prawns. Service is fast and not a restaurant to hang about in but food is outstanding.

site_logo

Jacquelineg1945 . 2014-12-05

MORE AT TripAdvisor

After reading about this place on the Time Out website, we decided to head here and narrow down the vast choice in China a Town. The food was great, generous portions, we had Singapore noodles - lovely and spicy, if I'm being picky the meat was a bit limited, spicy chilli chicken, which was delicious and didn't disappoint on the spice. We also had salt and pepper ribs and soft shell crab, which were both gorgeous. The downside, the plates were whipped away as soon as the chopsticks hit, I personally cannot stand this. We were, after we'd eaten, being not so subtly encouraged to leave to make way for new customers. I get this but literally, we'd finished less than a minute and the Bill was delivered to the table. It felt very much like, 'we've had your money now please leave.' Would I go again? Yes probably but I'd be mindful that we should expect to leave with indigestion, and, feeling a little bit like I'd overspent. £36 for the above with one Chinese tea and a can of coke.

site_logo

LauralBrown73 . 2014-11-28

MORE AT TripAdvisor

I always enjoy eating here. The food is delicious and I cannot recommend the deep fried aubergine with salt and pepper highly enough. HK Diner gets busy and the staff are a little bit too keen to guide you to the door on your way out, but always pleasant.

site_logo

Zannah_H2013 . 2014-11-14

MORE AT TripAdvisor

HK Diner isn't going to blow your socks off. We're in London, not Rowland Heights or Singapore. Food is really good actually! The Duck is really good. I asked for the Black Bean Chicken to be extra spicy, and they didn't hold back. Large menu to satisfy anyone. Lots of families were all eating Duck on Rice or Chow Mein. However, they have a large selection of seafood also. 3 dishes, 2 beers, and 2 Cokes for 40 pounds in the heart of Chinatown. Not overly crowded, and not too loud. Service was friendly but just don't be shy. Flag those waiters down haha. Ain't nobody got time for checking on you if you're okay. This is the true Asian diner experience anyway. I would definitely recommend this restaurant above others in Chinatown. Those buffets look both boring, sketchy, and tourist traps. HK Diner was filled with locals and the unnoticeable, adventurous tourist.

site_logo

TheSouthernSong . 2014-11-13

MORE AT TripAdvisor

The food in this place is appalling. It is incredibly greasy and soggy and actually tastes awful. It is not that cheap either! I cannot believe Time Out rated it one of the best in London.

site_logo

Margherita L . 2014-11-10

MORE AT TripAdvisor

A tight venue, as many reviewers have said, and service a bit on the slow side. Having said that the 3 course dinner for £20 per person was great, filling and very tasty. Drinks are expensive at £3.80 for a 33cl bois is good value. Drinks are expensive at £3.80 for a 33cl bottle, but there is a huge variety of bubble teas available, if sucking slimy tapioca, in a flavoured juice, up a very fat straw floats your boat!. I would say this was better than average but wouldn't make it to very good.

site_logo

Ollerbarrow . 2014-11-05

MORE AT TripAdvisor

We are 4/people who went to visit. The food was of reasonable quality . but not everyone enjoyed .When the bill came we asked them to remove discretionary service charge so we could put cash or our choice . they started to about at us and ask why. They did not seem to understand what discretionary means . then the manager came to us and started shouting at us and saying that that's his wages and we must tip. We did not decline but preferred to pur our tip to waitress .The manager then shoved us, took our tea before we finished and told us to get out and never come back . his and his staff shouted at us and we almost felt we were about to be assaulted in front off other diners.What a bad service. I question the use if the word discretionary when you are near enough insulted for wanting to pay tour own tip .

site_logo

RaviDoshi . 2014-10-31

MORE AT TripAdvisor

The layout of the diner was tight, so don't come in here laden with shopping bags!! The food was tasty and hot, we added an extra portion of rice but it never came and was billed for it. We pointed it out to the staff who apologetic and quick to rectify the situation. The order was written in Chinese unless you can read Chinese, have a mental cost in your head.

site_logo

Tomandli . 2014-10-31

MORE AT TripAdvisor

Similary restaurants in London

restaurant_img
3.0

12 Opinions

location-icon37 Monck Street
Chinese
outdoor_seating_111498takeaway_111498delivery_111498

The quality of the food was average at best and the wine was overpriced. The service was also overbearing.

restaurant_img
3.0

13 Opinions

location-icon37/38 Gerrard street
Chinese
outdoor_seating_112675takeaway_112675delivery_112675

Nous sommes arrivés dans ce restaurant par hasard, et ce ne fut pas une excellente décision. Les locaux sont sans charme, le service n'est pas professionnel, nous étions deux et nous n'avons pas été servis en même temps, et lorsque l'un de nous a terminé son repas on lui a directement retiré son assiette, sans même attendre que l'autre termine son repas.Nous avons choisi en entrée un mix de différents plats asiatiques, plutôt réussis quoique les nems nettement moins bons que ceux mangés la veille dans un restaurant thai vers Hammersmith. Les plats principaux que nous avons choisis étaient plutôt quelconques.Nous ne retournerons pas à cette adresse.

restaurant_img
3.0

3902 Opinions

location-icon30 Wardour St
Chinese
outdoor_seating_77568takeaway_77568delivery_77568

À voir la carte qui est absolument illisible tellement il y a de plats, et la rapidité avec laquelle vous êtes servis… vous savez que vous mangez chez un traiteur asiatique quelconque. La nourriture est passable et le service extrêmement désagréable. Pressant. Ils vous débarrassent dès qu’une assiette est vide. Et le comble : Il faut payer avant même de manger !!!! Il paraît que c’est comme ça à partir d’une certaine heure…. Bref…. Nous avons atterri là car c’était le seul restau du cou qui servait après 22h30… c’est leur seul point positif et c’est pour ça que j’attribue 2 points….

restaurant_img
3.0

1 Opinions

location-icon75 Dartmouth Rd
Chinese
outdoor_seating_112161takeaway_112161delivery_112161

В общем-то забегаловка, торгующая китайской едой. Есть прямо там - на любителя. Основной контингент берет еду на вынос. За столиками в основном не едят, а ждут заказ - а подождать приходится. . Китайская кухня на любителя, но очень дешевая и порции очень большие.

restaurant_img
3.0

40 Opinions

location-icon47-49 Charing Cross Road
Chinese
outdoor_seating_108955takeaway_108955delivery_108955

La única razón por la que recomendaría este lugar es porque mi familia y yo comimos aquí por menos de 20 libras. Pedimos, fuera del menú, sopa de fideos, uno con cerdo sean asados y uno con sean asados pato. No voy a pretender estaba delicioso, porque no fue así. Sin embargo, cualquier lamento prolongado por haber elegido al azar para comer aquí, porque estaba vacío, desapareció rápidamente cuando me dieron la factura. Tuve que verificar con el camarero que era correcto; 19 libras!