Lomond House Carry Out in Renfrewshire

By far the worst Chinese I’ve ever eaten - food came cold, the chicken noodle soup was flavourless, tasted closer to bath water than soup. Curry sauce and satay chicken were awful, not the same as your usual Chinese & what you would expect (see photo for both) Also expensive for a terrible meal.

Best Chinese ive had hands down. I love when I visit family nearby and no its not just for the food thats a bonus..The salt and pepper chips are amazing. Only issue i have now is the price . It seems to have shot up and its not inflation.

We ordered delivery tonight, we have been loyal customers against our better judgement for a long time after multiple mistakes and disrespect. An important part of our order was missing, then when we called to let them know we were asked "do you want it sent out now or next time?". We obviously wanted it tonight so we said "just now please". It took them 1 hour and 25 minutes to deliver a portion of chips and extra hot curry sauce. When it did eventually arrive, they had delivered us the small portion, instead of the large one we asked for. Thank you for the excuse to boycott your takeaway we have needed. Overpriced and the only thing it has over other Chinese places is the extra hot curry sauce, which admittedly I will miss but that is all. A great way to treat repeat customers.

This is my favourite Chinese takeaway in the Renfrew area. Got to say I've never had a bad meal here and have used it regularly for over 10 years

We really enjoy the food from Lomond House. We usually phone our order then go in to collect, or just go in & wait. Home delivery can take a while. The food is good tho and the portions are plentiful 😋

Went in for opening, lovely girl took my order of,fried rice,plain chowmein, curry sauce, such good customer service was a pleasure going in food was so good,

Ordered Xmas dinner . What a feast ! Food delicious , portion size huge! . This is my new Xmas day tradition x

Worst food in Renfrew, and not cheap .

RUINED CHRISTMAS! Called at the start of the week to book our Christmas Dinner (like we have done for the past several years) we were told we would need to come in and pay the deposit at the shop, we said that’s fine and we will be in on Thursday (21st December) just off the phone from the most rudest and condescending woman who was talking to her coworkers saying ‘their name isn’t on the list, it’s as simple as that’ in an extremely rude and cheeky manner! I explained that we had called but she just kept saying they were full, that she had taken 15 bookings that night. This wasn’t the same lady who took out initial call so we asked to speak to her. She said no we can call back later. Then started talking over us and told us in a rather threatening tone to come down to the shop to sort it face to face. So now it’s the 21st December and we have no Christmas dinner. Again we use here a few times a week as well as used them for our Christmas dinner the last few years. Never have I received such unprofessional and frankly childish service in all my life! I then see on face book after our call they made a post saying they were full for Christmas 😂 absolute joke!

RUINED CHRISTMAS FOR A CUSTOMER OF 15+ YEARS! Called at the start of the week to book our Christmas Dinner (like we have done for the past several years) we were told we would need to come in and pay the deposit at the shop, we said that’s fine and we will be in on Thursday (21st December) just off the phone from the most rudest and condescending woman who was talking to her coworkers saying ‘their name isn’t on the list, it’s as simple as that’ in an extremely rude and cheeky manner! I explained that we had called but she just kept saying they were full, that she had taken 15 bookings that night. This wasn’t the same lady who took out initial call so we asked to speak to her. She said no we can call back later. Then started talking over us and told us in a rather threatening tone to come down to the shop to sort it face to face. So now it’s the 21st December and we have no Christmas dinner. Again we use here a few times a week as well as used them for our Christmas dinner the last few years. Never have I received such unprofessional and frankly childish service in all my life! I then see on face book after our call they made a post saying they were full for Christmas 😂 absolute joke!

The worst batter chicken ever tasted . The batter was way too thick . The beef dish was supposed to be steak, it was more a combination of square and beef. Quite a strange texture. Sauces were nice though.

Just had the worst chicken breast curry in my life. Sauce was red and not curry coloured. The taste was more paprika and tomatoes than a curry.

Only been to Lomond House a few times but never had a bad takeaway yet. Always so busy which shows it must be a decent chinese.

Food was fine, portions were larger than you normally receive in the various local takeaways.

Limited Gluten Free options..Always busy

Very disappointing. Not the place it used to be

The positives = the food was hot and wasn't greasy. Negatives = Didn't have any flavour. So bland. Quite expensive for what is was. I won't use them again if I'm honest.

Wrong order on one dish, couldn't get it to us and we would have had a 30 minute round trip. Offered money back Tasteless and dry chicken Worst Chinese I've had in a while

Staff were so friendly, food delicious

Asked for no peas but instead of wanted chilli in my breast of chicken curry and got charged 50p extra 😂👍 and the curry was not even hot like it was in a bainmarie and also was 23 pound for a curry from a bain Marie that's why it was cooked so quickly poor show folks and didn't enjoy my experience thanks graeme x

Food is good and plentiful but as others have said sometimes d livery can be 2 hours, to be fair food is always fresh when it does arrive

Lovely food. Worst delivery and they don't care

The quality is usually great but every now and again it’s poor, not sure if they have a different chef but best Chinese carry out by far in renfrew

I've used Lomond House for a Chinese carry out meal twice recently and thoroughly enjoyed my dinner. The woman on the desk was very friendly and efficient at her job and I didn't need to wait too long for my meal despite the kitchen being very busy with orders.

Ordered a fillet steak and got 3 bits of meat in a Mandarin sauce, nothing else absolutely shocking never again

The best Chinese restaurant in renfrew

Never seen curry sauce like it, bright orange in colour. Didn't taste good at all either... Most of it went in the bin.

Worst delivery I have ever had...doesn't arrive.Worst delivery ever.😡

Ordered food delivery for evening meal at 6.30 I waited an hour and 20 minutes when I called them I was told were busy its just getting made, poor service. Just lost a customer.

Fantastic variety on offer and well cooked. Large portion sizes means you can share between two if you're choking for a takeaway but also counting the calories. Can't go wrong here

Best Chinese in Renfrew, love there chicken curry and prawn crackers, absolutely beautiful

Love their currys especially the chicken the meat is lovely an tender an the delivery servic is good.

Nice food, I always order Chinese food from here

It was lovely meal i had last night for my birthday meal the noodles was lovely and the curry. Anita Paisley

Great staff and food allways great

Great food curries are lovely we travel from Glasgow to eat here once a week defo recommend

Best chinese .we travel 15 miles just to taste there tasty food. And service is fantastic and alway great food .

I prefer lomond house Chinese to the 4 Chinese in Erskine and Bishopton as the flavours are more stronger and taste better

Best Chinese takeaway by far ! Food is amazing. Every Saturday is chocca, and the friendly staff bring out the food super quick. Absolutely love it . 10/10 😊

Great food, quick service. Loses a star for not having card payment option.

Great local takeaway, special chow mein excellent, best to phone in and collect.

Staff lovely ..20 percent off as I work for nhs and food taste good ...

Busiest I've ever seen tonight, but still amazing. Old firm 17th Oct 20

Breast of chicken curry beautiful just didn't realise curry had peas in it but know the next time will be back

Fab food, grate service, always piping hot on arrival.

Friendly staff and food is amazing with generous portions

Food is very over-priced for a very average meal. The satay sauce is red, and absolutely disgusting. First time trying Lomond House as it has a good reputation in the Renfrew / Paisley area - will not be back!

Best curry sauce I've ever had!

This takeaway used to be good but has gradually gone downhill with regards to the food, taking of telephone orders, and long delivery times. I no longer order anything from here 😕

Best curry sauce in town! Cant go wrong with a special curry. Meat nice n soft

Waited 2hours 40 minutes for delivery unacceptable 👎

Excellent curry sauce and curries.

We've been using this restaurant for a long time - even when staying in another town we travelled here as the food is so delicious. Try their crispy chilli beef if you fancy something spicy - or if sweet and sour is your thing, their chicken version is tasty. The staff are full of banter and remember your order if you're a regular customer. Sometimes can be a bit busy, but a phone call in advance sorts that out.

Fantastic as always. Wish they took card.

One of the finest Chinese takeaways anywhere food is top notch

just got a chicken chow mein............straight in the bin........looks like something a dog throw up ..........will never ever buy again from here and thats a promise. lomond house should be ashamed of themselves.

Great takeaway food great aswell

No frills Chinese takeaway. Don't accept any method of payment other than cash. Fast service, food alright - it's tasty but just don't expect high end cuisine. Make sure you bring your phone to pass the time while you wait for your order as the permanent interference on their TV screen will ruin your appetite, as well as your mental well being.

Had my first chow main from here at 16 years old and now 25 years later still order from here ever time I’m back in renfrew. Never ever had a bad meal. I literally fly from Spain for food from here! Amazing!!

Tonight I ordered breast of chicken curry chopped was nothing like a Chinese curry also got special chow man and the meal was tuff and dry only good thing was the chips and delivery time

Best chinese takeaway in renfrew

No complaints about the food but very poor service. If delivery is going to take over 2 hours at least give customers that info so they can decide if they want 2 hours of hungry kids. Ordered dinner and got supper. Never using again.

Good chicken fried rice but they are way too busy. People taking orders on the phone, rush and take down your address and phone number, details wrongly. 2 hour wait for home delivery. Pointless

Shocking service waited over 2 hours for a meal would not recommend for fast food service!

Great food and staff all helpful 😁 the chefs are second to none

Love this place. Really nice food.

I don't eat many takeaway meals but, when I did I used to order takeaways from Lomond House about 80% of the time. Over the last year, or so, it has went downhill in the standard of the food delivery time, it's usually lukewarm by the time that it's delivered, and the standard of the call reception is abysmal. Wouldn't recommend it anymore :-(

Ordered two lemon chicken and fried rice. We're told 3/4 hour to hour was one and a hors before delivery. Rice very cold chicken congealed. Phoned to complain and asked for refund. We returned meal and asked forr phone call to confirm meal was inedible. We did receive refund which we used to get another take a way over two hours after original phone call. No phone call from original company. When i phoned again they said because rice and meal were together they could not check our complaint. Very bad attitude. Do not use.

Favourite Chinese by a country mile. Just eat would be awesome but food is always excellent.

Ordered a Chicken Fried Rice from this takeaway and unfortunately, found the 2 year old in the household, choking on a chicken bone FOUND IN THE MEAL. No where in the menu or shop does is warn you that their could be contents of bones in any of the meals. When i contacted the shop and spoke with management called ALLAN, he was disturbingly rude to me and refused a refund. I offered him to take the meal back for a full refund and he refused. He was totally unreasonable and i do not expect this level of poor customer service especially when they are in the wrong. I have now contacted the environmental health and WILL be taking this further. I would advise everyone to STAY CLEAR of this takeaway.

Probably the best Chinese carryout shop in Renfrew

Been using this takeaway for over 20 years and never had a bad meal. Try their crispy beef - something special! Always get a laugh with the staff and Davie keeps a keen eye on the quality of ingredients etc.

Best Chinese takeaway in renfrew. Never had a bad meal. Delivery can take a while.

I have had the pleasure of going to this takeaway fantastic service, always willing to accommodate gluten free , brilliant ! Great food 😊

Food and customer service has went down hill wrong orders and left waiting for ages delivery even at quiet times,phone staff very nippy and rude wont be back ,food is as Dry and tastless as Maui who answers the phone

The service is shocking waited 2 and 1/2 hours for. Delivery won’t be using you again😡

One best takeaways Renfrew absolutely brilliant pork curry lovely

Great wee curry house, family favourite, delicious food, always very busy on a Saturday night so best to phone in order.

Have to wait a while for delivery but worth the wait.food always fresh and hot

The gravy was like soup the chicken was tough as old boots and the sweet and sour chips had about a table spoon of sauce

At the weekend this is a very busy Chinese takeaway restaurant. The food is always good. We had friends visiting a few weeks ago from Australia having lived in England and South Africa and thought the chow mien was the best they had ever tasted. The restaurant is on the main road so parking can be difficult at busy times.

Great place to eat all the food is fresh good customer service

Poor service and become seriously complacent. I only called them at The new Golden Star was busy and waited 2 hours for 2nd class food. Never again!!

Ordered 1945hrs. Never forthcoming despite phoning 3 time to ask and be told by staff that order was on the way. 1hr and 20min later phone call to house to say they found order had "fallen down the back" and thought order had gone out. Cancelled order. Customer at Lomond House since it opened but recently extremely disappointed with service. They require to train staff in order to be able to keep track of orders. Previously ordered carryout to be delivered to home, and 4 hrs later still not delivered. Not what it used to be. Time they paid more attention to customers rather that volume of what is going out. Having said above, food is good. Sort out staff and procedures PLEASE !!!!!

This place never disappoints, service is friendly and fast. Food is always tasty and hot. From placing order to walking out the door with food is always speedy despite how busy the take away is. Love the salt and pepper chicken, chicken fried rice and curry!

Absolute sh1t hole promise food delivered in 35-40 minutes and usually wait 2 hours , I hope the new Chinese takeaways in Renfrew put them out of buisness

Phoned up to see what their vegan options were as it had rave reviews for it's vegan cuisine onlime. The girl on the other end of the phone said she didn't know. When asked if she could ask someone who did know she said she was too busy . This was after calling around 5 times getting asked to hold the line before being hung up on . Also the online menu didn't show wether the dishes were vegan or not. I'm not a vegan but my sister is and the customer service was shocking. Would give it 0 stars if I could .

Best Chinese in Renfrew however the worst home delivery EVER!!!! the girls on the phone are just rude slamming the phone down and leaving you on hold for5 min well over 1 hour for food and forgeting stuff.

Not good service waited over an hour and a half didn’t have the right order and said she didn’t hear me say it but when said read it back she said it and I had 2 people who heard me said it

Great food. Huge portions. Very busy at weekend.

I had previously rated lomond house a 5 star as it had been consistently good, but over last few visits not so much, but after my last visit it will be the last.. put on hold for almost 15 minutes to place order so much so I'd just arrived outside by time they asked what I wanted. After a busy day I ordered my usual salt & pepper beef but thought I'd get wafer prawns and chicken balls too.. £4 for 4 greasy prawns served on warm lettuce, chicken balls in undercooked batter and then the beef dish which had always been good as beef was nice,thick, well cooked with just a nice amount of onion & peppers was now as tough as fried beef jerky with more veg than beef in container. Time to find a new Chinese.....

I must say excellent peking spare ribs !!!

Absolutely hopeless the person who answered the phone couldn't understand my question as to whether or not they catered for vegans so they just hung up on me 3 other members of my family also tried and all had the same result, nothing but ignorant unprofessional staff I won't try taking my custom there again. If I could have given minus stars I would have.

Picked up said chicken curry the carton was half full I put it on a plate and it was so oily it tasted disgusting I phoned the shop to complain and asked for my money back and I was told to bring it back but by this time it was in the bin would not recommend this take away shop at all

Best Chinese carry out for miles.

Best Chinese carry out in the area

Currently waiting 2 hours for food to come - understand sats a busy night but maybe don’t advertise as a delivery takeaway if you can’t keep up with demand? (We were told it would be an hour)

Friendly service, tasty food at a reasonable price. Will definitely use again.

The food I like but make sure you are collecting yourself cause the delivery times really piss me off. Was told won’t be long. 1hr 20mins later and still waiting.

good Chinese carry out with fast service. you can tell its good when you have that many waiting