Locks Victorian Tea Rooms in West Somerset

A pretty building in a pretty village. And the best rated tearoom apparently. This can only lead one to come to the sad conclusion that one is in an old-fashioned tourist trap. Sandwiches at £11 plus should always be a warning. But when they come out looking like something you could get at the next town along for half the price, your heart will sink and your wallet groan. The savoury cream tea we had didn't fare any better. Instead of a quality cheddar, expect cream cheese. The chutney is likewise lacklustre, sporting a vinegary tone, The scone is just bland. Oh, and stick to the local Costa for your coffee. Unless you favour coffee- flavoured foam.

Our visit to Locks tea rooms was lovely, we sat in the lovely courtyard garden in the lovely afternoon on a visit to Dunster Castle. I had an amazing sandwich, fresh granary bread filled with loads of tuna mayo, accompanied by side salad, coleslaw & crisps - delicious. My husband had the homemade soup with a roll & butter which he enjoyed. A lovely place to visit, staff very friendly.

I love it. The fact that I travel 35 miles from Barnstaple to sit in their lovely tea garden and savour the atmosphere speaks for itself. Even the wild birds agree - they hopped near my feet, encouraged by my sacrifice of part of a delicious scone, one of the best ever.

Excellent little tea garden that we happened to stumble on after a visit to the castle. Try the cream tea. Best scone I have ever had, with jam and clotted cream and a pot of tea. We sat in the front courtyard area with comfortable seats but also a garden with benches at the back. Tucked away but well worth finding.

Popped in for a late lunch after visiting Dunster Castle. Started out by sitting in the very pleasant garden but, as it started to rain, moved inside to an equally pleasant interior. The extremely friendly, helpful staff took our order and, as my wife is Gluten Free, ensured that her food did not compromise her diet. I had sandwiches which were delicious. Can certainly recommend.

Whilst I’m far from a frequent reviewer, I felt empowered to write this one as I really couldn’t believe the events that unfolded from this seemingly quaint and surprisingly well reviewed tea room. Came in with family, 4 of us in total, having had a great day at Dunster Castle. Needed to fill a hole and had been looking forward to a cream tea and some lunch. We just walked in and conveniently found a table instantly. Sat in a nice spot in a courtyard that, although very dated, fitted the aesthetics of Dunster really well. Ordered from a waitress who had no real positive or negative characteristics, 4 x chicken and leek pasties, and 2 cream teas along with a couple cokes and a coffee. Drinks came out and food followed shortly after. 2 pasties were piping hot, but 2 pasties were cool, not the end of the world we thought, and in typical British fashion, rather than make a scene, we settled for it as it seemed edible! As they were being eaten however, the further you got to the middle, the more cold they were, to the point it was like the core was still frozen. Having seen a random man walking into the kitchen with a bag of 4 frozen uncooked pasties, and commenting ‘there’s our pasties’ it was fairly clear that these 2 pasties had been either cooked on a different shelf in an oven, or had just not been left in as long. It doesn’t really matter how, they were cold. We called a different waitress for attention and were either ignored or not heard. At this point, we were a little disappointed, but accidents and mistakes happen, and we would have been more than satisfied to have raised the complaint, and either had the food replaced, or preferably those items not charged to our bill as we had eaten half of each of them and wouldn’t have wanted another. After not managing to get a waitresses attention, one of our party then went to the kitchen kiosk area and were ignored by no less than 3 members of staff, until finally one bothered to speak to us, our original waitress, who soon came to get the uneaten food, and we clearly explained that it was ice cold, and suggested that she touched the inside of the pasties, so that she could tell we weren’t exaggerating. I can’t be clearer, they were ice cold! Once we had finished up drinks and cream teas, we went to pay. We were met with one of the rudest and abrupt staff members I have ever met, who turned out to be the owner. She decided that ‘the customer is always right’ ethos doesn’t apply to her establishment, and we were just wrong. She said that the food was not ice cold to touch. When asked if she touched it, she said its in the bin and no she didn’t, so how did she know?! She then went on to insult us, asking if our type of people do this very often? An awful statement to make, given that we had been so amicable and just wanted to pay our bill. We asked to pay and leave 3 times, asking how much we had to pay. She had no idea. It seemed that the owner had totally lost control over what should have been a simple, ‘I’m sorry your food is cold, lets make that right for you’. Customer service is all about 2 ears and one mouth, listen to a customer’s issue and find a resolution. This vile woman just wanted an argument! She did not listen to what we had to say, she refused to take any accountability for the food being sub-standard and uncooked, telling us we didn’t tell anyone. We tried! We were ignored! In answer to this, apparently her team are not trained to use the door, and serve customers! When asked if she had probed the pasties to check they were thoroughly cooked, she declined to comment. Perhaps a visit from the food standards agency would be welcomed here, as it is clear that there is no protocol to check food items are thoroughly cooked, and her standards of customer service may well be reflected with an ‘I don’t care’ attitude in the kitchen also. To be clear, and not that it matters or should be justified, we are all working people that were just enjoying a bit of spare time with our family, and lets not flatter yourself, If we wanted a free lunch, we would have gone to a much nicer establishment than yours! To make comments like this towards any customer is appalling and I am surprised this sub standard attitude to go along with her sub standard food, has made it in business for this long. I highly suggest you take a look at other tea rooms in the local area rather than settling for this. Advice to the owner – you obviously hate your job, you have zero customer service skills and an attitude that would make a lot of people feel very threatened and bullied. Leave the customer service industry and don’t work with the public, you are terrible at it!

Lovely tea rooms to visit. We sat outside, and has really great scones. We visited with friends and was a lovely location on the high street.

Redolent with Atmospherics, and the ' lingering spirits' of those former pupils when it was a small school. Surrounded by small ancient buildings, making the entire village of Dunster such a lovely place to visit, it should not be missed. The Lemon Cake was the best I've ever tasted and baked by the owner's husband who rises early. A place to linger, for quite a while!

Partook in a sandwich and coffee and a cream tea for the better half This was Saturday 16th we had some rain that day but nothing compared to what was to arrive on the 17th We sat in the back garden with our three dogs, the service was very good and what we ate and drank was also very good

We went here for breakfast after a disappointing experience at another eatery. They don't have a breakfast menu but we had 2 very tasty bacon & creamy brie on toast brunches which arrived with very fresh salad and 2 lattes - we chose the large size lattes which were huge! Very pleasant staff and efficient service.

Food was lovely; the staff were outstanding. We were served by young people who were friendly, helpful and efficient, so refreshing. Having lived in Spain for many years we cannot help but compare standards of service and generally the UK generally is borderline deplorable. Locks however was excellent (not just the young people!). The major chains should see how staff actually interested in their customers makes such a difference to the experience.

My family took me here for a cream tea as my birthday treat. I do have special dietary requirements so they thought this place seemed perfect. I ordered a cappuccino and selected oat milk instead of dairy as I can’t have dairy. I was bought a coffee with milk in a jug. They apologised and took it away 8 minutes later they returned with what looked like another coffee with milk already poured in it. I questioned that I had ordered a cappuccino and was told oat milk won’t froth! Never had this problem before anywhere else. When they came to take the order for our cream teas I asked what alternative cream they use and they looked at me as if I had gone mad. Clearly not very aware of special dietary requirements at all even though they claim to cater for them. Gave them 2 stars because the rest of the party without dietary requirements enjoyed theirs very much otherwise it would have been 1.

Lovely food, great service...We popped into Locks following a historic walk around Dunster. What a lovely place... we sat outside & had a lovely meal followed by some smashing cakes... service was perfect..

Lovely pastie and cream tea Staff were very friendly and there was a lovely atmosphere I would throughly recommend to anyone

We came across this beautiful tea room whilst visiting Dunster Castle We sat outside in the courtyard and were instantly served by very friendly staff Our scones were simply delicious, homemade, warm and with more than enough clotted cream and jam. Simply delicious, if only we lived closer!!

From the minute we arrived we were made to feel very welcome. The waitress was very helpful and attentive with a great sense of humour. We were sat in the rear garden which was very peaceful. When the food arrived it was well presented and the scones were to die for. They were the perfect combination of crusty outside and soft and warm in the middle. We highly recommend the ginger scone with honey and clotted cream. If you get a chance to visit Dunster then make sure you make time to go here and check it out

The cream teas are the best I have had. Choice of scones which were warm, soft inside and very tasty. I will be back again for more when next in Dunster.

Delightful tearoom, garden and courtyard area, good service especially considering it was very busy due to it being Mother’s Day. Amazing scones especially the ginger ones with honey and clotted cream. Friendly staff and lovely homemade cakes too. Will definitely be back.

We were in Dunster and looking for some lunch, stumbled across locks tea room down a cute little alleyway. Would highly recommend as food lovely, great value and the service from Iona was great and she got our over complicated order spot on … will return … thank you.

Having visited the castle we nipped into the village of Dunster for afternoon tea - and saught-out Locks Victorian Tea Rooms having viewed it previously on a Youtube video of Dunster. The venue is lovely and accessed through a short alley entrance from the main street, leading into courtyard seating. It also has indoor and garden seating and is deceptively spacious. Our welcome, the service and our food and drinks were all lovely and without fault. Two pasties, two cream teas, and a couple of coffees later and time to pay the bill..... a very reasonable price, somewhat less than I had been expecting and not at all the over-inflated 'Let's rinse the tourist' charges made by some of Dunster's other venues. A big 'Well Done' to Locks Victorian Tea Rooms. We will be back.

I had the ploughmans, very well presented with a delicious coleslaw, chutney and cheese scone. The slice of Cheddar was rather small but otherwise the meal was lovely and reasonably priced. We had scones with cream and jam/honey.I had the ginger scones which were lovely. There was a mix up with our order and my daughter was given the wrong scones, this was remedied but unfortunately the new scones served were still partly frozen. We have been here several times over the years and is our go to cafe when ever we visit the delightful Dunster

We were lucky enough to be able to sit outside in November! Fantastic Freshly made doorstep sandwich and luscious homemade fruit cake and coffee & walnut cake. The lady serving was so friendly with everyone and made the experience even nicer. An absolute must if you visit Dunster, we are only here for the weekend and plan on going back again before we go home!!

A regular customer, that is until today. For context, the tearooms were not at all busy. We arrived just as the waitress was apologising to a family who had been waiting, this should have been a warning! The waiting staff barely acknowledged us, and disappeared...

We were lucky with the weather and had lunch in the garden. The BLT is probably the best I’ve ever had, highly recommend!!

Fast service and tasty food but really quite expensive for basic menu. Nice to have GF options available and both inside and outside seating.

Food was good although portions a little small, it's basically a tea room with a limited food menu. Ploughman's was small for £12.50, pasty was nice but you literally get a pasty and some side salad for £8. We enjoyed what we had we just...

Lovely people offering a delicious afternoon tea of scones jam and cream. Very friendly people a joy to experience. Highly recommended

Didn’t know the is place existed and I’m gutted I never found out sooner one of the nicest places I’ve visited in the village. The staff was so friendly, attentive and greeted you and had a conversation with you. The food come out relatively quick...

As the tea room had been recommended to us and we are new to the area, we visited for lunch. The "Tasty cheddar and onion pasty" sounded delicious and we ordered that with a pot of Assam tea to go with it. The pasty was...

Whenever I visit family near Dunster we have to have a cream tea at Locks. It has never disappointed in 20 years! The warm scones are enormous, crisp on the outside, soft in the middle and delicious. The portions of jam, clotted cream and honey...

We stumbled across this tearoom after visiting Dunster castle and after not liking the look of anywhere else to eat, we ended up here as we were all getting very hungry searching for somewhere to go. but wow we are glad we did. Friendly staff...

Visited for afternoon tea on two occasions during our stay. Lovely seating areas in two gardens Extremely polite staff good quality good and choice of about 4-5 types of scones. Plenty of jam and cream supplied and extra hot water and teabags. Service very good...

I love this place. Beautiful inside and out in the courtyard or garden. excellent food and great staff. The afternoon tea is amazing. A sandwich of your choice on bread of your choice, an enormous scone of your choice with all the trimmings and then...

Just outstanding, locks Victorian tea room is ready the business. So here is the check list - Food - outstanding Ambiance- outstanding Staff - outstanding Price - Really good The portions were really good, I had the monster of all cheese and pickle sandwiches. The...

Fantastic cream tea at a very reasonable price. Lovely garden setting on a summer's day. Friendly attentive staff. Excellent!

Dunster is a lovely place, with excellent tea rooms. We only stumbled into this one, as my daughter didn't fancy any of the cakes at the other establishments. The cakes met the girls approval, and the ploughmans certainly met my wifes, though I had her...

Came here many years ago and the scones were amazing. On visiting Dunster yesterday we decided to see if still there as couldn’t remember the name just the location! Exactly as remembered, little tea room at back of shops in a court yard and a...

We have been herentwice now, most recently for lunch and the 'Afternnon Tea' was splendid. Nice sandwiches, superb scones and a good slice of excellent cake for a reasonable price. They are very dog friendly and the staff were very pleasant

Tucked away down a short alley opposite the deli. Sunny and shady seating available, dogs made welcome and offered free biscuits!

Köstlich einen Creamtea genießen mitten zwischen vielen Blumen und umgeben von altem Gemäuer- romatischer geht's nicht. Eingang entweder von der...

We sat outside in the delightful courtyard garden and enjoyed a delicious cream tea, served by very friendly waitresses. It was very thoughtful to supply an extra tea bag and additional hot water. The choice of scones, including gluten free, was exceptional as was the...

My absolute favourite place! Back in June 2021 me and my partner got engaged here and they made it so so special! They went above and beyond for a day I will never forget. Every time we have been the staff, food, service and atmosphere...

We chose this establishment as it was dog friendly. We sat outside in the sheltered courtyard. It was quite a popular place. Tables were clean. Our order was taken & served promptly. The food caters for all dietary requirements. Lovely food, nice friendly service. An...

Afternoon tea for daughter’s birthday. Service faultless and friendly. Sandwiches, cakes and scones delicious. Excellent value too !

Saw the little sign and followed it into lovely little enclosed courtyard area, the young lady serving us was lovely (and patient when we couldn’t decide) as was the 3 tier Victorian cream tea to share - that we chose!! Lovely thick bread sandwiches, cheese...

Oh my goodness! What a real gem of a find!! Located right in the centre of the village, easily accessible from the grounds of the castle. As we had doggo in tow, and the bonus of having the sun shining, meant we could sit outside...

We stayed locally and were recommended this tea room. Cream teas were excellent as were the pasties. Seating available inside and out, as this was off season we sat inside. Services was very good, staff very friendly. Would certainly go back again.

This is a super little place centrally placed in Dunster but well worth finding. Both inside and outside seating where we were able to enjoy winter brightness in February. Good,welcoming friendly service along with quality coffee and cakes. This is a place to bisit.

After a rather bad experience in the Luttrell arms, we walked down the high street and found this wonderful outstanding brilliant tea room So good I can not praise it enough Food great Service great Staff great Ambiance great Oh have I said how great...

I recently visited the Locke tea rooms for lunch and was very impressed with the calm and professional service.The woman who took our orders had a lovely calming presence in the midst of lots of hungry and wet customers! The food was ample and delicious....

If you're visiting Dunster Village this place is a must. Indoor and outdoor seating. Varied menu reasonably priced that caters for all tastes if you want a full meal, snack or just a piece of cake (and there are lots to tempt you with). Lovely,...

We enjoyed both sweet and savoury cream teas in a sunny garden just next to the National Trust Dunster Castle car park (look for the gate in the wall). The homemade fruit chutney in the Devon Blue cheese scone was heavenly and we recommend the...

Scones at the beginning (cherry scone cream tea) and end of our short break (blue cheese scone, cream cheese and chutney) - both times enjoyed in the pleasant sunny courtyard. Looking forward to our next visit and hoping that the Devon blue cheese on toast...

My wife and I called in for lunch whilst on holiday. Service was appalling. Waited over half an hour for a menu, man who was supposed to be helping out was going in every direction at once and getting very little done. Kept promising us...

This is a nice tearoom with a pleasant courtyard and garden beyond. There is a room as well. It’s a little unusual in that the fayre is served from a covered annexe in the courtyard so am not sure what happens when it’s wet. Anyhow...

Fabulous atmosphere with indoor and outdoor dining options. Very friendly staff, helpful and patient. I had a ploughman’s and the cider chutney was amazing. Definitely going back again!

What a fantastic place. Cheese & Onion pastie highly recommended. Staff are so friendly and very efficient. Served really quickly and 1 hour parking outside did not matter.

Such a lovely garden setting with tables and with a tea room, such friendly people and amazing cream teas, this has to be one of the best we have ever had. Worth a visit for lunch also.

Really disorganised, not good customer service- the location being pretty can't compensate for the facts: tables aren't cleared; customers are ignored or left to wait and wander the courtyard; orders forgotten or brought wrongly; staff look as though they are in purgatory and are not...

After a long walk we were looking for someone to grab a light bite to eat and came across these Tea Rooms. We had a table in the courtyard with a large umbrella. We had a cream tea and a sandwich and both were fantastic....

The best ginger scones I have ever tasted. Brilliant service, and good value for the large portions provided to you. We loved sitting in the courtyard area, enjoying the beautiful surroundings in the sunshine. Will return when next in the area!

We had just coffee once and lunch once. Beautiful little place with very helpful staff. I would recommend

This is exactly what you want when you visit Dunster. Friendly service, delicious food and a lovely setting.

Very friendly staff who kicked off the whole experience to a very good start indeed. Huge selection from the menu (surprisingly so given it doesn’t look the biggest establishment from first glance). I would have eaten anything from the menu. There were a lot of...

Had an incredible afternoon tea here this afternoon Scones were the best scones I've ever tasted in my life, well worth a visit

Good menu choices, all very tasty & good portions. Scones were great. Good customer service, reasonable prices. Dog friendly. You have to seek this one out a little as it’s behind the high street frontage but well worth it

We had a lovely homemade lunch at Locks Victorian tea room in Dunster. They were busy but we were sat quickly, and very covid safe with all tables etc being wiped down and hand gel available. The food was really good quality. We had warm...

Visited these tea gardens twice this week.one of the loveliest tea gardens we have visited wonderful food,delicious cheese scones and tea cakes and very nice friendly staff.loved seeing the robins in the garden and the beautiful flowers.very dog friendly,even a jar of dog biscuits to...

We visited on a very hot sunny day. The tea room and gardens where both very busy. Sadly the lady that served our table wasn't very happy and needed some lessons on customer service! We were given menus that were taken off another table which she committed to sanitize, in fact we wiped them down yourselves with our own wetwipes, this was a real let down as the Covid -19 precautions on entering the tea rooms were excellent this oversight let them down! We ordered cream teas for 3 adults and although there was a huge choice of different scones they only had one flavour of jam available. They also forgot to put any teaspoons on the tray! As I said it was a very busy afternoon but that's part off what you should expect when you're running a tea rooms in a pretty holiday village! I don't think we'll be returning any time soon!

Warmly greeted and served, very Covid conscious, lovely quaint surroundings , delicious and large servings of daily treats. Also vegan food. Probably my favourite place in the good weather as most seating outside but they offer cover and a small indoor area which is a delightful sort of cottage with verandah.

We visited a couple of weeks ago and sat in the pretty garden outside. There were four of us so we ordered the Picnic/afternoon tea for four people. It was fantastic value and the food was absolutely delicious. We had a a selection of four sandwiches (normal size, not finger ones with the crusts cust off) four large warm sausage rolls, a beautiful warm pepper quiche and a selection of four scones, jam and clotted cream. All served on lovely cake stands with drinks of our choice. It was without doubt the best picnic/afternoon tea I have ever had. There were more savoury items than sweet which for us was much better than the usual sweet overload you get with most afternoon teas. Its such a shame we dont live locally, but will definitly be back next time we are in Somerset which hopefully won't be too long. Five gold stars for Locks Tea Rooms

Beautiful ambience, quiet and peaceful. I loved the cream tea, but was surprised to be charged extra for a cold drink in IN PLACE OF the pot of tea. That was not made clear when ordered and was very remiss of the staff member.Otherwise, a perfect day. I will happily return. They welcome well behaved dogs too, in their lovely, environmemtally friendly tea garden.

A group of 4 of us came across this lovely tea room when in Dunster recently. The lady in charge found us a table in the outside section as that was all that was open at the time. We all had something different from the menu and all the food was plenty and very tasty. Excellent value too.Happy and helpful staff, we enjoyed it very much.

We found this lovely tea shop/garden for lunch in Dunster yesterday, just a few minutes stroll from the castle. Lovely courtyard setting, great food and good service. Highly recommended.

We visited for mid-morning drinks (luxury hot chocolate and a mocha). The drinks were very good, the service very friendly, but sadly on our visit we were the only ones there, so it lacked a little atmosphere. Hopefully, business will pick up, and it was a very wet day.

A really lovely tea shop. The staff are really friendly and helpful. The lunches and teas are great. I had a spiced apple drink which was a special. Delicious. A very tame Robin also loves this tea shop.

We visited Locks after it was recommended by the deli across the road. We were greeted by a very friendly male member of staff who showed us to the garden seating area. We studied the menu and decided on a cream tree and savoury tea, which we shared half each. For the cream tea we chose the “Ginger” as we had never had one before. All I can say omg they are good. The cream tea was excellent with fresh, warm scones, honey, cream again a combination we had not tried before. The cheddar scones with cream cheese and chutney were just as good. If we come back to Dunster in the future we will definitely come back for more.

We visited this place on a very wet October day. On our first visit we had Hot chocolate and cake. All were satisfied. Lemon cake was described as lush by one, the Victoria sponge was scrumptious and the courgette and avocado was described as weird but surprisingly good. So all very happy. Our second visit was for lunch and all had jacket potatoes with various fillings. All satisfied and absolutely full up. This place has become a must for our family when ever we visit Dunster. The food never dissapoints and the staff are friendly and helpful. It is always consistent. I would happily recommend this place to anyone.

Lovely friendly tea room right in the centre of Dunster. As it was a sunny day, we sat in the garden and were served by Darren, who was very charming. We ordered two of the locally baked pasties, one being cheese and onion and one was leek, chicken and bacon. They were both served with a generous portion of salad, including delicious home made coleslaw. I can thorough recommend the leek, chicken and bacon pasty! All covid measures were in place and adhered to. A thoroughly enjoyable lunch.

We visited locks Victorian tearooms for lunch and we throughly enjoyed our visit,the weather was lovely and we were able to sit in the lovely garden. Our lunch was so tasty we decided to finish it off with some delicious homemade cakes. Which were fab! Service great, very friendly atmosphere and great safe social distance measurements in place. We will visit again!

We had finished our vist to Dunster Castle and had decided to find a place for a cuppa as a reward for our long walk Dunster village itself is a quaint place to vist as well and is awash with tea shops some pubs hotels and some quality shops and is not a big place Top tip it’s easy to get to and not too big a village. If you have visited the castle it’s best to leave your car in the National Trust car park and walk around as parking is limited in the village.But onto the tea shop which was the main event This is a fabulous, friendly tea shop with cheerfull welcoming staff They have a garden and courtyard and where well organised for Covid. Lots of choices for high tea salads and quiches etc oh and gorgeous warm clearly home made apple cake and cream yummy highly reccomended

Duster is lovely. The tearoom is right in the centre of the Main Street. I had the chicken pie and it was delicious. My sister had the leek pie and didn’t care for it. My wife was enjoying her quiche until she found a long hair in it. Service was good and quick. Nice garden

I visited today and had a really lovely time. Great food, beautiful gardens and helpful friendly staff.

We decided to stop for lunch with our 6 month old baby and 3 year old. I stood at the entrance and waited by the sign following COVID safe requirements. A member of staff looked fed up, miserable and Unwilling to smile. I said there was a table inside and to follow her. So I ensured that my whole family washed their hands using the sanitiser provided. We followed the member of staff through who then told us off for entering and appeared cross about something. I explained that we had washed our hands. She looked completely out of control and we felt very unwelcome so we walked off. I understand that people can have a bad day but i feel when working in the hospitality industry you should remain calm and be friendly. Even my 3 year old said ‘ they are not nice at that cafe because the lady was cross at us’. With two very hungry crying children it was not really nice having someone shout at us!

Lovely friendly cafe. Quaint garden setting. Dog friendly. Great cream tea and large chunky sandwiches Clean and safe in Covid times. Great cream tea with little pots of jam and cream and not in packet form

A great place lovely and kind staff food very good. The sandwiches are what I would call door steps could not eat all mine to they wrap it up for me to take home. Will try and go back before we go home

Met a friend for lunch in Dunster and headed straight to Locks. Such a lovely day we were able to sit outside. We both decided to have jacket potatoes, fresh from the oven and perfectly fluffy, delicious. Staff, as always, polite and attentive. See you again soon.

Whenever we visit Dunster we always head here for lunch. For myself their wonderfully cooked in an oven jacket potatoes and for my partner the generously topped cheese on toast. The service is excellent and the prices reasonable.

Firstly, it was great that the tearoom was open between Christmas and New Year, so we were very happy to visit. The café was very prettily decorated and festive. Now the not so great. We ordered cherry scones and coffees. The scones we were given were plain, but we ate them anyway as it wasn't worth fussing over (upon remarking to the waitress, she said that the bags had probably been mixed up..) cappucinos that we ordered were very frothy (about 1" of froth above the rim of the cup) and very weak. Won't put us off returning though - but not for the coffee!!

Nice stop for snack and coffee. Friendly staff and nice food. Good coffee and hot chocolate. Good outside courtyard tables and small garden at rear on to NT Castle field car park but well screened

Visited with friends had great scones with different flavours. Good place for lunch and afternoon teas

We have been going to Locks for many years and always like to go back. The atmosphere is nice, and cosy in autumn. The food is very good and this is why we try and get back for a cream tea now and then. We are rating average this time since we were turned away the last time we went a couple of weeks ago - 20 minutes before the time that we were given to believe was closing time by looking at Google Maps. It was not a disaster as we found another place that closed at 5.00 pm. The only reason that we are mentioning this is because a) we were sorry not to be able to have tea at Locks and b) we got a rather curt and abrupt response when we told the young lady that the information about opening times was incorrect. So our advice to those wanting to go is to call to find out about opening times - you cannot find them on Trip Advisor and the website does not seem to exist.

What a lovely place to eat and explore. Went here today with my family, between us we had, scones, jacket spuds (brie and bacon topping was brill!). Lovely setting, will be back in the summer to visit and sit in the garden! Thank you :)

Stopped here after visiting Dunster Castle for a cream tea. The scones were warm and delicious, and we were given very generous portions of both cream and jam! Will definitely return when in Dunster

Stopped off here after visiting Dunster Castle. It was out of the main season and mid afternoon, so quiet, but custom picked up towards 4pm. Service was friendly and attentive...my friend had the ginger version of scones (a variety were on offer) served with honey, and from the look on her face, fully enjoyed! Generous helpings of cream and jam and large scones (Could have done with more fruit in the fruit scones though). Sadly not enough room for the delicious looking home made cakes...

Despite the rain we had an excellent meal here. I had brie and bacon rarebit hich was really tasty and my husband had tuna mayo jacket potato which he said was very nice.

My husband, myself and our 2 dogs visited here and sat in the garden for lunch on a sunny day. All of the staff were so friendly and the food was delicious! Good value for money and a lovely spot!

We really enjoyed our visit here on a beautiful sunny afternoon. We ate outside and all enjoyed our lunch and cream tea. Staff helpful and friendly

Visited on two consecutive days, we know that we love this Tea Room and the food is always a treat. Day one was for lunch, beautiful sunny day, so we sat in the courtyard, enjoying a jacket potato with beans, my usual blue cheese on toast, and a generous pot of Earl Grey with a jug of hot water to top it up. Finished off with a scone with jam and cream which we shared. Day two we indulged ourselves with a cherry scone cream tea each, with again a pot of Earl Grey. We will be back!

Charming and relaxing garden setting. Delightful waiting staff and the food was all absolutely delicious. Thoroughly recommend the Spiced Apple Cake & Clotted Cream and Blue Cheese Scone with Cream Cheese & Home Made Pickle.