Locale - County Hall in Lambeth

Very friendly waitress named Monique. She made our evening a real pleasure

Evan was really helpfull and always around👍👌

Risotto. The rice was undercooked

Good experience. The food was good. We waited around 20 minutes at the bar, however the waitress in front of us completely ignored us and did not serve us. At the table, the service offered by Nora was perfect. Very fast and smiling waitress, which is very appreciable. The dish was good. Very expensive French wine, the price of the glass here is higher than the price of the bottle in France. But maybe it's normal in England

Great staff very polite! Food was great and fast service!

We went to this restaurant for dinner on New Year's Eve on December 31st. We made this choice based on its location and the fact that it allowed us to attend the fireworks. Arriving 30 minutes before our reservation time, we were greeted by the manager. Good welcome, he offered us a drink while waiting for the reservation time. Sitting on the bar side, we enjoyed a good atmosphere and excellent cocktails. At 9:00 p.m., we sit down at the table. And there the nightmare begins. We pay £95 for a New Year's Eve menu and the disappointment is total. The starters are ordinary (mozza tomatoes, it's not in season, smoked salmon; with a dill sauce, that would have been a plus). Then the dishes arrive. We had the fish with my wife. Decent dish, at this price, I still expected better. The children had pizzas, can we call them that? It's a shame, frankly, the pizzas had no flavor. Acidic tomato sauce, no garnish, 3 slices of peperoni fighting a duel, in short a real scandal. How can you serve this to your customers on New Year's Eve? The desserts were good. When the time comes for the bill, we see that we have been charged over £50 for the service. We refuse to pay it. The unpleasant waiter then leaves the table and the manager who had welcomed us arrives. The latter does not understand our refusal to pay for the service. We explained to him that the dishes were not up to the asking price. He comes back a few minutes later with a new addition, the service charge has disappeared. We pay and we leave. I really thought I would be able to have a good time at the end of 2024. I was wrong. If you are looking for a restaurant with taste, look no further. We have eaten at restaurants since the beginning of our stay and have never been disappointed, except here. To conclude my remarks, we spoke with other French people who were sitting next to us. The experience was not good and the poor people, they did not have the opportunity to eat their desserts, it was due to poor organization of the restaurant.

A very nice lady served us and even offered us halal chicken without asking. The meal + dessert was excellent.

Just visited Locale, on our way out of London. Located right behind our hotel, Marriott London Hotel County Hall. We stopped in for lunch and the meal and service couldn't have been better. We had a wonderful waiter, charming and warm, that just added to the experience! We had the pizza garlic appetizer, gnocchi, Caesar salad, paccheri, and diavola pizza, and each dish was delicious.

I was passing by and wanted some pizza, so I went. I ordered one lasagna and one pizza, and the cheese on the pizza was very delicious. The lasagna was just so-so. There was a lot of food so we both ate and had some left over, but the foreign mother and daughter sitting next to us were surprised to see that each person got one pizza. The size of the pizza is not small... The older male employee kept singing and seemed cheerful, so it was fun... I don't know if it's a lack of qualifications because he's Asian, but his way of speaking and attitude is different when dealing with other people and when dealing with us. It was...

Very good food. The service is truly remarkable. The waiters are extremely nice! Gladly again

Worst hospitality ever. Not recommended at all.

We visited for dinner during our honeymoon in April. All the dishes were delicious! The clerk was also friendly. Thank you, it was fun. Bravo bravo! Senore!

Outstanding. Best restaurant for miles. Fantastic food and lovely people.

We visited London for three nights and enjoyed our meal so much we returned again before heading home. Conveniently placed near the London Eye and Westminster , book online as always busy. Food is excellent especially pizza and pasta, reasonably priced and good atmosphere. Very friendly and helpful staff especially Duarte, we will be back when next in London

This was a lovely place! We went for our Xmas meal lunch. It was nice food but felt it was a little rushed people hadn't finished their course and they were already trying to serve the next course. Food in general was good but the turkey was a little dry as it had been under the lights a bit long. Appreciate we were a group of 21 people. Would go back. The young server who served us was lovely!

We had a great meal - our anniversary meal was full of joy. Our server Evan was very helpful. Paccheri is deliciously good.

Great food and great service! We were served by Evan, thanks his smile and kindness we spent an amazing lunch time!

Lovely staff, they were all very friendly. Food was also very good. We will definitely come again.

The food far below expectations!

Everything was outstanding. Evan provided superior service. Much appreciated!

Have eaten here before and had much better food. This time I had calamari that tasted dreadful, and sea bass that was a bit grey and tired. I'll stick to the pasta next time!

Cozy place, very clean and well looked after. Fast and precise service. Friendly and professional staff. Open kitchen, excellent, quality food. Highly recommended.

Great vibe. Friendly, helpful staff and the food was delicious. Highly recommended.

Perfect for eating, very attentive and pleasant staff

Evan was amazing, helped us decide the drinks and food. And tailor made pasta for our younger child.

terrible service: no table service or even coffee spoons. terrible drinks: watery, bad tasting coffee. incredibly high prices (0.5 L of water 5 pounds). not recommended and has no Italian characteristics.

Beautiful food and great service from Duarte! (And his measuring tape😃🍕!!)

Fabulous, as always! Thank you!!!

good place , tasty food , Avon good service. We've been to this place twice, next to the our hotel.

We had dinner at Locale and our waiter, Flori, was excellent! He was knowledgeable, friendly and super efficient. The food and drinks - delicious-A prefect end to the evening (an evening that could have gone horribly wrong because I left my phone on the table at the restaurant- when Flori realized my mistake he went the extra mile to try to flag me down … with no luck, he kept my phone safe and sound until I realized my mistake and we returned to get it! ) I would highly recommend Locale and the great service Flori provided!!

Family Lunch Before Our Trip to the Life Aquarium Museum We were looking for a place to eat with my family, and we decided to give your restaurant a try. Unfortunately, we were a bit disappointed with some of the food and the lack of attention from the server. It also seemed like the team didn’t fully understand what “dairy-free” means. Our Experience • The Positives: We ordered two pizzas, which were absolutely delicious. My dad had the pasta carbonara with extra chicken and said it was really good. The only thing we forgot was to request that the pasta be cooked a bit longer, as he’s not a fan of al dente—my mistake. My niece had the kids’ tomato pasta, and that was excellent as well. • The Issue with My Mom’s Meal: My mom, who is a fussy eater, ordered the chicken schnitzel (listed as “Chicken Milanese” on the menu). I specifically told the waiter that we didn’t want any dairy or white sauce on her plate because she doesn’t eat dairy—not an allergy, just a preference. The waiter assured us it wasn’t a problem and even brought out an allergy guidebook to double-check. Despite this, when the dish arrived, it was completely wrong: 1. Parmesan on the Salad: The lettuce came topped with Parmesan, even though I had clearly requested no dairy on the plate. This was frustrating, especially after the waiter emphasized that they “take this really seriously.” Clearly, that wasn’t the case. We had to send the plate back for the lettuce to be replaced. 2. Tough Chicken: The chicken schnitzel was tough, which suggested it hadn’t been tenderized properly. 3. Broccoli Coleslaw: The broccoli coleslaw was surprisingly good—probably the best part of the dish. 4. The Price: Charging £20 for one piece of schnitzel, a small portion of lettuce, and a side of coleslaw felt like a rip-off. Overall, the experience was just okay. Some dishes were great, but others were overpriced and poorly prepared. One thing I found particularly disappointing was the lack of transparency about the service charge. I always leave tips when dining out, but I believe it’s important to inform customers about any added charges.

Evan was excellent many thanks, good delicious and service fab!

Food was great (calamari then lamb shank), and so was the (quick) service. However, as always, single female diner gets put as close to the toilet as possible. Is this just an unwritten rule?

Ruth and Duarte were the best servers you could ask for. It was my mums birthday and they were beyond accomodating, couldnt ask for a better night!

Perfect spot for a glass of red and an awesome pizza after a day of London museums - staff here treat you like family!

The food was exceptional and well worth the chance we took. My mother loved every moment being there and enjoyed every dish at the table. From the focaccia, king prawns, chicken medira and Affogato…even to the selection of wine (Gavi). An absolute must try near the eye! Good job, Ruth and all the best with you degree.

I was a bit worried by some of the bad reviews. Food was good enough nothing to write home about but enjoyable (I tried the lasagne and gnocchi) prices where high but if you need to eat in this area (around london eye) it's one of the better options. It's unfair to compare it against things not in this area as there isn't much decent around. Staff were friendly aswell.

Evan was really polite and attentive waiter. Very nice service and food.

Great authentic Italian food. Excellent service and amazing atmosphere. Definitely would recommend!

Very good service this evening, we were a big group. Delicious pizzas and big portions. Thank you.

Lovely place, excellent food, good value for money & great, friendly service!

We had dinner at this nice restaurant in mid-October 2024, very good pizza, great setting and perfect service! A special thanks to Asim, always precise and kind. Greetings from AC Milan fans ;)

Worst lasagne ever tasted. Not worth the price at all.

The food and service was excellent. Our host, Flore, did an outstanding job helping us enjoy the experience. We would definitely recommend this restaurant.

We ordered some starters as bruschetta and salumi very good both.And the pizza very good and tasty.The service was very good and friendly,and Nora very kind and pretty.If I'll go back to london i will go back again

We had a great time at Locale, the food was delicious, the atmosphere was perfect. But best of all were our waiters, Evan and Ruth were spectacular. They made us feel at home, were warm and generous. What a treat.

Super Team. Specially Ruth and her Boss from the front desk.. Food very fresh and tasteful. Had been there 5 times last week. Thanks👍

Superb in every respect. Excellent advise and swift service by Duarte , our host. The main , a seafood linguine was tasty, filling and substantial. The dessert was simply amazing: a halal tiramisu that has to be tasted to be believed. It’s a sensuous experience for the digestive system that provokes an emotional response akin dare I say it, to love.

Delicious dinner with very friendly service from Flori, who went above and beyond to make our friend’s birthday extra special with a gorgeous tiramisu along with a sparkling candle and singing, 🎶 super Italian fun, thank you!

The food was amazing and our server, Silvia was not only helpful but did a great job. We had a wonderful experience. Also our bartender that was night was also friendly and accommodating.

Was looking for a good Italian restaurant by Big Ben and found this one - was not disappointed! Food, service, atmosphere were great. Would definitely visit again

The staff is very friendly, the place is very atmospheric and most importantly the food tastes amazing. The prices are good and I would highly recommend it whole visiting around this place.

I liked everything, nothing to point out.

If you are Italian, don't enter. All that's Italian is the acqua panna and the background music

Nice ambience and good location. Unfortunately the Italian food leaves a lot to be desired. Unfortunately, the quality of the pizza wasn't very good and the price unfortunately doesn't match the food on offer. Looks nice but unfortunately not recommended.

Really enjoyed my dinner here... the carbonara was delicious and highly recommend the cocktails Our waitress was very kind and ensure we were all ok.

Fantastic. Ruth our server was excellent, the restaurant was so busy but she ensured to check we were happy with our food and our order was out really quickly. Menu is good and great value too.

Good food and service. We were not rushed at all. The Ravioli was superb

Loved it here no booking just walked in after work. Food fab, staff friendly good prices

The food was nice, however our server was not at all polite or considerate. He was curt from the start and once our food arrived, he asked my husband if he wanted Parmesan on his dish, and when my husband said yes he put Parmesan on both our plates (without asking me…). He then came back after the meal with some delay and threw the dessert menu at us, then rushed off to pressure another table to post a positive review on the spot. When it came time to pay the bill he spoke only to my husband (I assume, otherwise he chose to call me “sir” which is equally as puzzling) despite me having taken out my wallet to pay. He then put the machine in front of me with no amount indicated saying “put whatever you want”, implying he was expecting a tip, after a 12.5% gratuity had already been included in the bill. When I paid the amount indicated on the bill (including the gratuity that had already been added) he snatched the machine and walked away. TLDR: This place was not a good time. Do not recommend.

I've only had coffee here so far, but the service and staff are lovely.

A perfect place to go after the theatre. We had cocktails in the lovely seating area outside before going inside for a delicious meal. My friends had the carbonara which they said was ‘the best ever!’ I had the salmon which was also delicious. Fabulous friendly service and a lovely atmosphere. Would highly recommended

Wonderful restaurant. Waiters are friendly, food comes fast, and it's absolutely delicious! Highly recommend the 'margherita' pizza.

An unfriendly restaurant. I asked if I can maybe use the Restromms because I'm on my period and I need to change and the Starbucks I was didn't have a toilette. The coworkers tell me that only costumers can use the toilette. I was like allright can I buy something to drink than like a water or something. And they laughed on me and say again only real costumer can use the toilette. Maybe they have great dishes but the persons behind aren't that great.

Informal restaurant run by Italians. The menu is based on the classic Italian one, in some courses it has perhaps been adapted to better meet the tastes of the English (and rightly so) the lasagna is excellent. I highly recommend it.

Florl was amazing!! He made sure I was satisfied and made sure I had the best dining experience. So professional and just the best!! Thank you so much!!!

Florl was the best waiter ever. Please visit. Will not be disappointed!! Close to all the sites! Best service and food around!

Restaurante ubicado en un buen lugar del centro de Londres cerca London eyes, Estuvimos por el lugar y fuimos recomendados por gente del lugar , y la pasamos bien , me encantó mi Aperol spritz y la pizza , restaurante italiano con decoración bonita y tiene variedad comidas y los aperitivos se veían muy buenos y postres. El servicio rápido y los camareros atentos

The lasagna was life changing! An amazing way to end our trip! Our server was incredible and so attentive! What a wonderful night!

Right behind the south bank busy street with all the big money attractions is this Italian Restaurant. It's on a nice little corner quiet and nice. Because it was a nice day we were attracted by the tables outside. Inside the have plenty of spaces and an open kitchen. You can see all the food being prepared. You can see in the pictures the food we had. The prices are very good for central London. Will be definitely coming back here when we are in London.

Had the burrata salad and salmon. Excellent food !

I was fooled by the positive reviews given by some Italians, perhaps those who wrote the previous reviews have been missing from Italy for too long and don't remember what real Italian cuisine is like! This Italian restaurant has nothing: neither the staff nor the food. In the dishes you can only taste onion and garlic which completely cover the rest of the flavors. And garlic in ravioli really shouldn't exist! The pizza was inedible. This place hasn't even seen Italy on the map. The only positive note: it is close to the centre.

Food was average but one star because the service was horrible. It was near impossible to get a hold of our waiter and when we did, he was very short and abrupt. Must've asked for our hot water at least three times. The linguine di mare had one piece of shrimp and two mussels. Pollo Milanese had no taste and was very dry as well. Very disappointing because the waiter was much nicer to other customers who looked similar to him and perhaps we were treated differently since we're of a different race.

Food was average but one star because the service was horrible. It was near impossible to get a hold of our waiter and when we did, he was very short and abrupt. Must've asked for our hot water at least three times. The linguine di mare had one piece of shrimp and two mussels. Pollo Milanese had no taste and was very dry as well. Very disappointing because the waiter was much nicer to other customers who looked similar to him and perhaps we were treated differently since we're of a different race.

We tried the foccacia, brocheta, pasta with sausage, and burrata. Everything was delicious. Fast, friendly service too. Everything home made from scratch daily (pasta, bread, sauce).

Awful manager. Very rude. Insisted every person must order an entire meal each including our 2 yr old! I told him he would eat 1 slice, and he told me to eat it then and walked off. I'd rather not thanks. No wonder the place has so many awful ratings now.

Not pushchair or child friendly at all. I walked away due to feeling very unwanted with a pushchair. Steps at the front of the main entrance (which is highly encouraged to use) are not pushchair or wheelchair friendly. I would avoid.

Wonderful service. Food was cooked very well and portions were more than enough. Great location to visit while in the area for good Italian food. Music was also great.

Food and service was great Aperol Spritz was perfect

The staff is extremely rude period please train you staff to be polite to customers Being mistreated as u enter the restaurant ruins the entire experience

TLDR: A tourist trap. One of the worst dining experiences I've ever had in London. Overpriced for the quality. Would not recommend. Price: We paid £112 for a below-average lunch for three people. Absolutely not worth it. I won't be returning and don't recommend it to anyone. Food: The Greek salad was a disaster - low-quality ingredients and completely bland. If you're going to charge £18 for a salad, at least put in some effort. The pizza was atrocious. Dry, no cheese, and served cold. For an Italian restaurant, it was a joke. You'd get a tastier pizza at the kebab shop around the corner for less money. 0/10. The seabass was just passable. It's hard to mess up seabass and potatoes, but for £25, I expected much better. 4/10. The salmon was overcooked and dry. Another dish that's hard to mess up, yet they found a way. 1/10. Service: The service was subpar. They mixed up our salad order, not a big deal, mistakes happen. But the wait time was ridiculous. The table next to us, who arrived later, got their food 10-15 minutes before we did.

Very rude staff/manager, very passive aggressive with his requests... straight away made my wife get up and leave.. plenty of other places to go to..

If you want to wait one hour for food that comes cold, go here. Avoid at all costs.

Food was cold and meat 🥩 dry, very small portion for a lot of Gelu

We booked to eat here as it was opposite County Hall, our ultimate destination. I was really impressed with the whole experience. Service was great from start to finish, quick and easy. Food was also very good - plenty of options for all palates and well prepared. We will definitely return!

Great location, manager Stanislav was friendly and helpful. A pity closes early, 9.30pm.

Food is delicious, service is great, great restaurant.

The food was great and the service before the meal was excellent. However it took nearly 40 minutes after finishing our food to get the bill. Overall, a fine experience.

Food and service were 10 out of 10, the interior was a bit dated and the toilets weren't that good

Very simple and nice place, friendly staff. Very fast service. We ordered a salad, a lasagna and a pasta first course and with a sorbet and dessert we spent a total of £76. Definitely a place I would recommend also because the food was great!

Lovely peace to go for a drink or food. Really friendly

Some of the freshest pasta I have had in a very long time. Service was fast and everything was delicious

After a long day of sightseeing we had a lovely evening with delicious food. Service was very nice as well as the atmosphere.

Great authentic pasta and salad

Hostess talked down to us. We were a party of 11, 6 kids , 5 adults. she made it a point to let us know in a condescending way that everyone needed to order an entree in order for us to get a table. What nonsense. Policies like this are ridiculous. We ended up ordering numerous entrees appetizers and desserts but the first impression here was terrible . We were so gutted and hungry after a long day sightseeing that we didn’t have the energy to go elsewhere.

We ate Pasta, it is an Italian, very good, pleasant and calm

Very noisy restaurant. Very average pizza (I had to ask to have mozzarella on my pizza, luckily they remade my pizza). Very average service. The waitress didn't hesitate to make fun of us with the customers next door. While they were not able to make a Diavola. This is very inappropriate and not professional at all. The menu is really small, and there are touches of mint in dishes that don't need it. In short, it's not Italian, but a vague English copy. I highly recommend going to Pizza Hut. The good thing is, there is HUGE room for improvement.

A friendly place but the signage for LOCALE could be better placed as the sign where outside tables are can be hidden as in I had difficulty finding the place and as I was late Sabrina threw a Wobbly fit and Sean or Mr Bean wanted to mess with the art of Muay Thai “fighting without fighting” and no finger pointing please Sean, it was very rude and I was very upsettings 🤭

Calzone pizza with tomato sauce on the outside why not? But with a hot plate because the sauce was cold after 2 minutes and the lasagna which gives the impression of being frozen.

Highly recommended Italian 🇮🇹 restaurant Pasta is very delicious 😋