Based on 940 opinions finded in 3 websites
Based on 940 opinions finded in 3 websites
Nº 156 in 288 in Welwyn Hatfield
Opinions
Delivery was late 20min. Burgers were wrapped in aluminum foil so they were delicious but only warm. Chips were unfortunately already cold. Im sorry because i like this restaurant and I have never had any comments before
Robert . 2024-12-03
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it arrived 15 mins past the latest estimated time and when it did arrive the food was cold and the chicken burger wasn't wrapped up in foil like the other burgers were
Roger . 2024-12-02
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missed chips off 4 orders and had to wait which meant the burgers were cold
Lorna . 2024-11-25
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Amazing food, great place, keep it up 5*
William . 2024-11-24
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Amazing food and out of this world service
William . 2024-11-24
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Always a great burger and the loaded fries are amazing.
Michael . 2024-11-12
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Food was fantastic as always but the delivery took over an hour. the driver was quite rude - barely knocked, shoved the food at me whilst he was on the phone.
Ronnie . 2024-11-04
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Burgers spectacular but onion rings soggy overall very nice up the crispy in the fries and onion rings be 5 star
Jo . 2024-10-19
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Wow!! Taste sooo good and quite a nice atmosphere!! A great treat for myself. Definitely will come back with family! ✨
Cristina Bautista . 2024-10-09
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It was left on doorstep which was entirely my fault for falling asleep! Called the driver who let me know.
Michael . 2024-09-29
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Excellent quality food! always the best service from Lit Buns!
Mamuna . 2024-09-11
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Excellent burgers, good vale for money.
Bernard . 2024-09-08
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I am writing to express my frustration with the service I received from your shop. I ordered food intending to go out with my family, but it arrived an hour and 15 minutes late. I called your shop 50 minutes after placing the order and was told the food was already out for delivery. However, this was clearly false. The delivery driver informed me that he had received the food just 5 minutes before delivering it to us, which was 20 minutes after my call. This delay caused my family and me to wait much longer than expected, making us late for the event we were planning to attend. I am extremely disappointed with this experience and hope you will address this issue.
Jahid . 2024-09-03
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Great food and even greatest service
Rafal . 2024-09-02
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fantastic food , really enjoyed it
Keith . 2024-08-31
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I understand restaurants are busy so it doesn’t worry me they were late as the food was delicious and hot on arrival
Marrieanne . 2024-08-24
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Over an hour late, nearly 2 hours from the delivery driver not knowing what house he’s supposed to go , delivered my food to wrong address and got told by the driver he’d be 10 minutes, after calling I got told my food was eaten by the house he brought it too , after calling again I was told 15 minutes and was later arrived 50 minutes later , by then it’s nearly 6am and I was not happy, I appreciate the milkshake from lit buns as an apology but the delivery service was not acceptable
Luke . 2024-08-16
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It was due for 10:15, and came for 10:45.
grace . 2024-08-02
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First time ordering from here and won't be the last!!! great food!
Suzanne . 2024-07-31
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Burger tasted great, but it was wrapped in tinfoil, which made the bread a bit mooshy. Chips were cold. May order from them again.
Andy . 2024-07-19
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Addicted to Lit Buns ive ordered 4 times in the last month
User . 2024-06-30
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Amazing delicious burgers and great quality milkshakes
User . 2024-06-30
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SLAY SO GOOD VOOTS THE HOUSE DOWN MAMA
User . 2024-06-30
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ordered Chicken chiller burger for my kids, description says mayo but it came with a spicy chillies sauce,had to throw in the bin. Please make sure you follow your own description when sending food, dangerous
Samir . 2024-06-22
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Driver was rude, didn’t offer to give me change and knocked really loud past midnight
Daniel . 2024-06-16
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I was given a wrong item, onion rings instead of jalapeño cheese nuggets
Vicky . 2024-06-07
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This place never fails to disappoint always hot always tasty and always fast
Noah . 2024-05-26
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Food arrived hot and just as ordered but I didn't realise quite how much cheese would be involved. Great for American cheese lovers (which unfortunately I am not).
claire . 2024-05-08
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Big portions, piping hot and made very well will order again!
Mansoor . 2024-04-25
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the burger was squashed and all a big mess, the chips were not fat chips they were old skinny cold chips and to charge what you did was disgusting. chips were frozen chips . will never order again, well over priced for what i got.
Lorrainr . 2024-04-23
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The burgers are not the same quality as they were from 2021 till 2023. The past 3 orders hve been standard burgers and not gourmet, the price increase is also ludicrous especially considering the food quality has significantly droppped. 100% will not be ordering again, shame because lit buns used to be 100%🔥
Michael . 2024-04-20
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It was late so the chips had gone soggy underneath all the toppings
Jack . 2024-04-14
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ordered couple weeks ago and food was amazing but ordered on another account today and food was appalling, stale and gave me stomach problems, only ate as was hungry but now regret. 3 stars as I believe you can do better guys.
Abz . 2024-04-06
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DO NOT EAT HERE, Severe Food Posioning!
St Albans Girl . 2024-04-01
MORE AT Google
These burger's aren't good quality.. They are the same as the brugers from fatjacks. The price increases takes the p155 especially when the burgers are now budget pattys.
Michael . 2024-03-28
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the burger was all over the place and nearly unedible . milkshakes were nice but not very cold
Gabriel . 2024-03-28
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Lovely food as always and the Oreo milkshake was nice and smooth
Gifty . 2024-03-13
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I usually really admire the quality of their food, I don’t know what happened, the bread is so bad as well as the quality of the burger. Very frustrating
Mohamed . 2024-03-11
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I’ve ordered from here a few times now at stupid o’clock and every time it’s excellent quality and delicious food, fair play great place absolutely recommend
Samuel . 2024-03-10
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Have been a regular customer for some time now this is our go to takeaway not sure if this company has changed hands or staff but the last 2 orders we have had was terrible, they have changed the bun even though the menu states seeded it’s is not it’s a dry brioche bun the flavours are not the same I get the flaming hot Cheetos burger and they seemed like crunchy cheesy wotsits, very disappointing as going to have to find another weekly takeaway
Andrew . 2024-03-05
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chips were undercooked slightly
Diane . 2024-03-03
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Used to order from here frequently in 2022 and 2023 as the food was amazing. This time the food seemed to have dropped in quality hugely, and unfortunately I won’t be ordering from here again.
Barney . 2024-03-01
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Genuinely awful. Well the wings were. The chips were also stale and flavourless. Heard a lot of positive things about this place so I’m not sure if it was a one off, or if that is the usual quality, but I won’t be ordering from here again.
Anwar . 2024-02-24
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rude delivery driver. refused to deliver to my door and made us walk in the rain to collect our food. Has zero manners and people skills. the chicken strips were not cooked through
Tanya . 2024-02-24
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we order from here usually about a couple of times a month, and love their burgers. I thought I'd give them another good review since yesterday's delivery was exceptionally good - the burgers spot on! If the restaurant is reading this - please hang on to whoever made them!
Julie . 2024-02-23
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Order came very late shakes were both melted so become water, when discovered and went back out to discuss with delivery driver he rapidly drive off.
User . 2024-02-17
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A Stellar Burger Experience at Lit Buns - A True Gem! Rating: ⭐⭐⭐⭐⭐ I recently had the pleasure of dining at Lit Buns, and I must say, this burger joint absolutely blew me away! From the moment I stepped in, I felt the inviting atmosphere and sensed that something special was about to happen. Each aspect of my experience, from the impeccable service to the mouthwatering, contributed to an unforgettable dining adventure. First and foremost, Lit Buns surpassed all expectations when it came to their exceptional customer service. The friendly and knowledgeable staff went above and beyond to ensure that my visit was comfortable and enjoyable. They were not only attentive but also offered fantastic recommendations based on my preferences, making me feel like a valued guest throughout my time there. Now, let's dive into the star of the show: the burgers! Lit Buns truly elevates the classic American burger to new heights. The quality of ingredients is unmatched, and it is evident that a great deal of thought and care goes into each creation. Whether you're a traditionalist or an adventurous foodie, Lit Buns has a burger to suit every palate and preference. The perfectly cooked, juicy patties were seasoned to perfection, offering a symphony of flavors with every bite. The burgers were served on their signature light and fluffy brioche buns, which added a delightful touch and held all the ingredients together impeccably. Each burger was expertly garnished with fresh, vibrant toppings that not only enhanced the flavors but also provided a satisfying visual appeal. The menu boasts an array of enticing options, including innovative vegetarian and vegan choices that cater to a variety of dietary preferences, ensuring that everyone can find something that tickles their taste buds. Do not miss the opportunity to try their unique flavor combinations, such as the delectable "Truffle Shuffle" or the mouthwatering "Firecracker." In addition to the extraordinary burgers, Lit Buns offers an impressive selection of sides and beverages to complement your meal. From crispy, hand-cut fries to delectable milkshakes that will satisfy any sweet tooth, every item on the menu contributes to an exceptional culinary experience. Not only does Lit Buns excel in taste and service, but their attention to detail is also evident in the stylish, modern interior. The establishment boasts a sleek and visually appealing ambiance, creating the perfect backdrop for a memorable dining experience. The cleanliness and overall comfort of the seating further enhance the exceptional atmosphere. In conclusion, Lit Buns is an absolute gem in the world of burger joints. With their exceptional customer service, mouthwatering burgers, and carefully crafted menu, this place has undoubtedly earned its stellar reputation. If you're craving an extraordinary dining experience that will tantalize your taste buds and leave you wanting more, Lit Buns is the place to be. Prepare to be amazed by their delightful creations, and I guarantee you won't be disappointed!
BigMan Swan . 2024-02-13
MORE AT Google
Hot & tasty food,big portions will order again
chris . 2024-01-28
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Best burgers and chicken I’ve had in a long time!
Ellen . 2024-01-26
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Excellent food and the chips were hot! Lush vanilla milkshake.
Sean . 2024-01-23
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The loaded fries was soggy and greasy
Muhammad . 2024-01-19
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Ordered off uber eats, can safely say watch out for the toilet that you’ll be sitting in the rest of your day or night after eating. Beef burgers were mid and soggy. Turkey rashers tasted like they’ve been on the grill too long. Turkey rashers were really hard. Dont also forget the premium you’re paying, literally worse than london prices. Ordered triple 4 oz burger which alone costed £14 then fries £2.29, can easily go to london and spend the same for better quality. Don’t waste your hunger here and money.
mohammed al-nusair . 2024-01-17
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Unfortunately they have stopped delivery to Welwyn garden city
Michael . 2024-01-17
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Nasty food! Unseasoned, all I could taste was cheese
zee . 2024-01-17
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Loaded fries are amazing! The sundae was huge, and the burger was great! Absolutely amazing!
Justine . 2023-12-31
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food was tasty, chips were a bit cold. Driver didnt let me know it was delivered, i had to check my porch.
Joshua . 2023-12-30
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Early but did not have any drinks!!
Stuart . 2023-12-29
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Hi I am dissapointed to the Absaloute max, my milkshake was the wrong milkshake it’s was the complete wrong flavour and the chips where wet and cold, I am expecting a full refund. Thank you
Charles . 2023-12-29
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Delicious burger and lush vanilla milkshake.
Sean . 2023-12-08
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It came to early and unexpected and milkshake spilt all over the food when I got it
Scott . 2023-12-03
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This would have been great but the delivery driver couldn’t seem to grasp the concept of Google maps so everything was cold and I had to walk and find the driver after trying to talk him how to get to my flat that no one else has ever had an issue with. It was painful
Nick . 2023-11-29
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Burgers were cooked as requested, love the loaded fries, and driver found address without delay even though it’s a tricky place to find / not signposted.
Michael . 2023-11-28
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I never received my food, was waiting by the window but never was delivered I’m not happy and wish for my order to be refunded
Donnel . 2023-11-27
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Cold chips, burger weren’t great either
Martin . 2023-11-27
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food was left on my front door step! Didn’t even know it was there!! Untill my neighbour knocked on my door
Paige . 2023-11-22
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Very nice burger, smothered fries tasted very good.
Albert . 2023-11-19
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Hot tasty food,good portions,will order again.
chris . 2023-11-10
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Arrived very late but tasted great and still warm x
Megan . 2023-11-09
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Absolutely delicious burger and lush vanilla milkshake. Loved it. Highly recommended.
Sean . 2023-11-01
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the food was lovely but its was very cold
ANGEL . 2023-10-28
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Good burgers but the wings are abit meh, Please add the Peri Peri wings you serve at Moes!! Considering its the same restaurant.
mitchell . 2023-10-26
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Wasn’t that great only got 3 chicken tenders when I was supposed to get 5 absolutely fuming burger was also cold
Luke . 2023-10-17
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Juicy flavourful patties and just right meat to bun ratio, top notch burgers!
Qasim Saadiq . 2023-10-16
MORE AT Google
Thought I would give these new guys a go for lunch, and they didn't disappoint. Lovely thick shake and a fabulous double burger, will definitely be using again!
Paul . 2023-10-06
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15 minutes early. lit buns are the best
kai . 2023-09-30
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Everything tasted like great home cooked food.....will definitely get again
Peter . 2023-09-23
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Delivery driver was great. He helped me with the items because I’ve hurt my arm. Such a kind guy
Michael . 2023-09-16
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Did not receive order but was told by app enjoy your food no Happy at all, ask for a refund
Steven . 2023-09-11
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Never showed up. Rang the restaurant multiple times no answer, marked as delivered and no refund so far. May as well have lit the money on fire
Kit . 2023-09-09
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Food always delicious from this place so will forgive the late delivery as probably driver fault, who didn't seem the brightest
Donovan . 2023-09-08
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Delicious food that was still hot thanks to it being well packaged despite issues with my delivery making it 20 minutes late (issues that were entirely my fault I should add!) The loaded chips are on a whole nother level. Thank you very much!!
Jamie . 2023-09-02
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My family got food from here and I couldn't join in as I'm plant based. It's 2023. Have vegan options.
Lorna Evans-Smith . 2023-08-26
MORE AT Google
Dirtiest food going. Made me chuck up. The people are rude an arrogant
Danny . 2023-08-14
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Burger wasn't fresh smelt off tasted off too so couldn't eat. Frys were also cold. First time in 20+ orders the food was unsatisfactory. Late by 10 mins also
Michael . 2023-08-10
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🖤🖤🖤🖤Best burgers in Welwyn Hatfield ♥️🖤❤️💙💚💜❣️💕💓💖♥️💗
Michael . 2023-08-09
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idiot service.. late 30 mins.. all in all waited 1 and half hours.. from just a distance of 6 miles parameter...from hatfield to wgc.. where does it comes from ?? birmingham??... watford??... one and half hours wait makes me eating in anger..
Eric . 2023-07-31
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Burger and loaded fries were amazing. The wings were chewy, albeit big and tasty
James . 2023-07-30
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As always, nothing to beat a burger from Litbuns!!
Joseph . 2023-07-27
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Burgers great Loaded beef fries amazing
lynn . 2023-07-14
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Heaven I'm missing angels very tasty 💯
Eliot . 2023-07-11
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Great as usually is from Lit Buns
Julie . 2023-07-04
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Food was good, burger sauce was different tho.....
Michael . 2023-06-29
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Perfect as always, an option to customise a burger would ve good
Michael . 2023-06-28
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The burgers had no flavour and lacked the usual sauce, disappointing compared to previous experiences
Fatima . 2023-06-16
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So I had discount on the app from using this place a quite a few times but got charged full price slightly out of order I feel, I wouldn’t mind but when you charge what you charge and the amount of orders I’ve placed it would of been nice to of received the discount rather than it being taken from me.
Richard . 2023-06-15
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Always hot, quality food. Thank you
Lorna . 2023-06-09
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Tasty food, arrived fresh and hot!
Graham . 2023-06-08
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Amazing food, always hot and packaged correctly. Beautiful flavours I'm a repeating customer... well.done
Lorna . 2023-06-05
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We always love these burgers but we know to order earlier next time as it took a while to come
carol . 2023-06-05
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Good beef burger, juicy, which is nice as sometimes other places can be dry. Chicken burger was also very good. Chips were crunchy, oreo milkshake was good, value for money as you get quite a big cup
Ethan . 2023-06-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2636 Opinions
Food was terrible did not have a decent menu since changed from beefeater 3 couples got up and left without ordering after reading the menu, no chicken left so burger, pasta or pizza on the meal deal as we had already paid for it and had travelled 500 miles so just wanted something to eat
462 Opinions
Lovely coffee at a very good price. Staff are friendly and there's always plenty of seating available if you want to eat in.
638 Opinions
Had the Sunday roast today. Portions are just enough, not too much and not too little. Taste is ok. But the service is just poor! Starting off with the drinks, the lady taking our order had to go back to the bar to find out which ciders they have. Two of the drinks were served and we were asked again what else is/are missing. For desserts, she doesn't know which crumble they have or even the ice cream they have. It took more than half an hour for the pudding to arrive just for ice creams, sticky toffee pudding and apple crumble, they must have forgotten as I had to go to the bar to follow up. And when the ice cream came, one got served vanilla ice cream which she sent back when she specifically ordered 2 scoops of chocolate ice cream. For a limited menu, I don't think that's confusing at all nor a reason for poor service. It's such a disappointment really. In response, I did express my concern. I even went to follow up our dessert order. The only response was, "it will be ready in 5 mins. Are you in a hurry?" No apology for the delay.