Lincombe Hall Hotel & Spa in Torbay

I fear i’ve not enough room to say everything! just had a three night stay here over christmas and i have to say it’s one of my best christmas’s ever! from the room to the food. The staff were fantastic, so friendly. we left between us 6 children and 10 grandchildren to have a selfless mini break and we loved it! thankyou for making christmas so special

Really nice place great place for adults to relax and unwind

Deeply saddened and disappointed to be informed with less than 12 hrs notice that my mother and I can no longer have the treatments booked due to staff sickness. Very shocked that no compensation was offered aside from free use of the pool at a future visit. I was surprised that the lady felt it was entirely professional and appropriate to give such late notice with sickness when other places of work would if they were feeling rough the night before attempt to give a heads up at least one day prior. This leaves us with no time to book elsewhere. The lady said she could book us in tomorrow but with many jobs where we book annual leave we are required to provide 3 weeks notice to book a day off. So for someone who has in advance booked time off to spend time with their mother this is not feasible. I am deeply saddened by such last minute notice with no alternative treatment solution available for the day or compensation that can be received without having to attend to use the facilities at a later date. As for someone like myself who has had this experience happen already in the past, I am understandably now reluctant to book again for another day now knowing that this is the process you have in place for last minute cancellations; no other treatments available and no spare staff to accommodate less than 12 hrs notice cancellations. Please may you review this process, it’s very hurtful when you are excited to have a lovely day planned and the lack of notice allows you to come up with no other treatment solution elsewhere on the day.

Wintry night on the English Riviera but cosy welcoming stay at Lincombe Hall Hotel. Spa is good and the hotel has very friendly, efficient staff. Room we had was one of the refurbished ones, restful and had all you would expect. Good breakfast and the meal we had in the evening was generous and well cooked. Will definitely visit again.

Fabulous 2 day stay. Very impressed with hotel and staff. We also used the meeting rooms and spa and ate in the restaurant. We will definitely be back.

For our anniversary went to spa for a few hours and a lunch. Staff made us feel very welcome, fantastic service. Loved the table service that you can order with your phone, lovely warm pool, sauna, steam room, etc. Felt not too crowded which is nice as some spas can get rather full for their size. Amazing lunch. Will be returning.

Our recent stay at Lincombe Hall Hotel & Spa was unfortunately overshadowed by a disappointing and awkward dining experience. We were handed a menu that displayed prices, but there was no clear explanation of whether our dinner was included in our package or how additional charges would apply. We had to ask our server, who confirmed that dinner was indeed included. After finishing our meal, we headed back to our room, thinking all was settled. However, shortly after, a staff member knocked on our door, stating that we had left without paying. This intrusion felt unnecessary and uncomfortable, particularly as they could have simply addressed it at checkout. Initially, the waiter informed us we owed £120 for the dinner. He then went back and checked with the manager and said that we owed £30 for a sauce and steak addition—something that could have been clarified in advance. After spending £450 for our stay, this experience felt rude and unprofessional. A hotel of this caliber should be able to handle minor charges discreetly, without making guests feel accused. Sadly, we left with a poor impression of the service. Not what we expected, and a shame given the reputation of the place. We certainly had a far better experience in July 2022 where the place, the service and the politeness of the staff left us astonished. But I'm sorry, after the last experience, I wouldn't recommend this place. 1 star.

Absolutely beautiful, it's been the best weekend I've had for a very long totally ❤️ relaxed and chilled,the staff ,the spa itself is out of this world and will most definitely will be coming back for longer next time god willing ,thank you all so much I've had the bestest time ,

I booked a weekend stay for me and my partner, including the breakfast. The room was very good; clean and tidy with a good size bath if you wanted to use it. My only complaint for the room is that the mattress was quite firm and I didn't find very comfortable to sleep. The friendliness of the staff was excellent and overall hospitality was great though I must explicitly commend the lady who was running the spa area. As we had not been before, we were not sure how everything operated at the Lincombe Hall. She showed us around and explained everything. Unfortunately breakfast was a bit of a let down when the service of our order had slipped; we had both ordered full cooked breakfasts but both had arrived with items missing and my partner complained that the bacon was very firm as if it had been sat under the hot plate for a long time. If this had happened elsewhere, I'm not sure I would be too bothered but when you pay a decent amount of money, I think it is fair to expect a certain level of quality and service. I was very disappointed after our stay to receive a notice of parking charge from the company that manages the car park despite obviously having given our car details to the receptionist upon arriving. When appealing this issue with the company in question, with evidence of our stay, they still declined the appeal and so we had to get the hotel involved to get it cancelled. This was a ridiculous process where we should not have received this parking charge in the first place. Overall the spa was great but I have been left with a very sour taste in my mouth regarding the breakfast and parking charge in that I'm not sure I would recommend the hotel to others.

Beautiful Hotel in a quiet location 10 min walk to the Marina. Professional and friendly service with great breakfast. Only downside was bed mattress was unusually, really firm for a hotel which was a bit uncomfortable. But didn't detract from lovely stay.

We have stayed on the hotel over the last 15 years and each time we return you can see that investment is put back in improvements and the facilities rather than in the pocket of the Directors. Service is special and one is treated as if you are the only guest there. Doggy care is first class and they cater for their every need. Bar prices are comparable with pub prices, breakfast is good and evening meals are adequate. Entertainment on bank holiday was superb and the staff exceeded expectations- well done team see you again soon!

Amazing hotel and stuff are really friendly and helpful would recommend

Beautiful hotel and great service. Would have been the best if was on a beach or something but very very happy

Facilities all good staff lovely On the down side no soft closure on the exit door so every time people go in and out it’s like a shogun going of so impossible to relax . Water coming through the carpet in the room smell of damp . It feels like I was put in the spare room not happy .Never again

Another fantastic 2 night stay, we didn’t want to leave this morning. Thank you for the room upgrade it was unexpected and lovely.

Best time ever definalty want to go back

We stayed for 5 days after seeing the recommendations about the hotel. Unfortunately we were told a couple of days before we were going that the restaurant was closed. So only the Brassiere menu was available. Unfortunately it had a very limited menu OK for a couple of nights but not for 5 nights. The head chef had left and No idea of if they are getting another.

Lovely hotel with excellent staff. The room was very nice, just slightly let down by the arm chairs which were way to low to sit in comfortably. The breakfast was excellent and the spa facilities were very good, although treatments were too expensive.

We've been here 5 times now and it's still one of our favourite spa hotels. Same about the changes to the restaurant in the dining room but we're hoping that will come back soon.

We decided to stay close to home for a little night away, and we'd heard great things about the spa here. So, we picked Lincombe Hall, with the dinner, bed and breakfast in a junior suite. - The staff are warm and friendly and more than happy to be on hand for anything you need. - The room has been recently refurbished to a high standard, is very comfortable, air-conditioned, lovely bathroom with large shower and bath. - The spa is fantastic, and far better than some 5* spa hotels. My only observation was the potential for more indoor seating. There is Scandinavian Sauna, Himalayan Salt Sauna, Aromatherapy Sauna and an Ice Room. All brilliant. The changing rooms offer plenty of space with hairdryers and GHDs. - The food in the two rossette fine dining restaurant was brilliant. Fantastic food, great service. Such a shame that they're changing this in June. As a local, having discovered this, we would have definitely been back to dine. Lincombe Hall is beautifully decorated, lots of space and close the centre of town. Highly recommend and will be back. Thanks to all the team for making our stay, a great one.

All the staff, without exception, were friendly and helpful. The hotel is clean and stylish and well maintained. The food was excellent and the locally sourced sausages are delicious! We had a good value mid week break and we're already planning a return visit.

Absolutely love this place, the staff are lovely, the rooms are comfortable and nicely decorated, the spa is amazing and the food is spectacular

Amazing spa, treatments, food and friendly staff. Went to lincombe hall hotel & spa after recommendation for my 50th. The spa is gorgeous, the treatments high quality and professional, and food was cooked to perfection. Definitely will be visiting again. A++++

Our "go to " hotel in Torquay, we've stayed many times over the last 10 years.The staff are friendly,helpful & professional.Therapists in the Spa are good ,as is the outside pool.The addition of an inside pool is great.

We visited Lincombe hall hotel on the 19th and 20th of march 2024,the service and care was of a high standard, right from the reception to the spa, hayley was brilliant with my massage,the restaurant staff at dinner and breakfast were very helpful and looked after us really well, we will return, and i will recommend this hotel to all my friends, thank you all.

Beautiful hotel and the spa with amazing customer service. Thanks for everything we will return soon .

Lovely spa and amazing staff we've tried all the different standards of rooms so the more you pay the better quality room you get

I wont go into exact details, however we wont be returning. "general manager" is very rude and accused my partner of being a liar after she emailed a few issues about our stay. Now we have read all the other lower star reviews its apparent that this seems to be a ongoing trend of the manager / owners when anything is bought to their attention. However, the massages were very nice and the evening restaurant staff were very nice. Customer Service elsewhere was shocking and paper thin walls meant we could hear everything throughout our stay from other guests and hotel staff.

Lovely place, always stay in one of the nice refurb rooms. 5 min walk down in to Torquay. Also has a great spa, can get busy at weekends in the summer but still a great place.

We have just returned from a great weekend here. The hotel and spa were Superb and all staff were excellent. Would highly recommend and would definitely stay again. 5 stars all round

Booked this hotel last minute and was blown away right from the moment we arrived until we left. The guest areas were amazing and the food was incredible. The jewel however is the spa. We stayed as long as we could, chilling and drinking cocktails! Have told all our friends and can’t wait to go back. Great job! 10/10

Gorgeous hotel, lovely spa, immaculately clean rooms, delicious breakfast, yummy cocktails... But the best bit was the exceptional service. So friendly, so helpful & so welcoming. Five stars doesn't feel enough!