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4.0

Based on 200 opinions finded in 1 websites

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Nº 328 in 503 in North Norfolk

Nº 2 of 2 Brasserie in North Norfolk

CUSTOMERS TALK ABOUT DISHES WITH..fish
Score
OpinionsNoteTripAdvisor2004.0

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Was empty on arrival which was odd? The service was poor and the food was over cooked and the contents of the sea food platter were reduced to scaps compared to our last visit.

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stephen wilson . 2024-01-18

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Didn’t know it was closed, allowed me to book online for a table for us all. Turned up to the restaurant and there was no one there / doors locked. Booked for my 30th birthday so I was very disappointed.

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Natalie J . 2024-01-16

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I couldn't fault the food, it was lovely although the portion was small for the price charged. (I had seabass) However, I felt the service was shocking we were very rushed. I felt the entrance was very unwelcoming and felt as if I was walking into some seedy back street shop or massage parlour!

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Lise . 2024-01-05

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Pot luck on early NY's Eve. This had not been on our list mainly because it's entrances are not attractive. Inside is a little canteens.....no Christmas/NY decs at all. Staff were lovely, really nice. We had to forgo our first course as 3 out of 5 were no longer available. Main course though was first class. Sea Bass fillet, would eat again in a heartbeat.

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julimayhew . 2024-01-02

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Worst restaurant in town. Went for lunch with family. I ordered the fish platter. 3 bits of scampi, a couple of white bait, a bit of mackerel and a slice of smoke salmon, burnt bread all for £21.50. Was supposed to have squid rings but weren't on it. Queried this with the rude and disinterested waitress and said I wasn't impressed. She came back and then lied to my face and said there wasn't supposed to be squid on it, and she wouldn't discount the bill. My wife ordered the chicken burger and sweet potato fries, turned up with normal fries the size of which was the same as my daughters child portion. Shocking service, rude, quite frankly useless staff, over priced mediocre food. Avoid at all costs. Waste of money left feeling hungry and ripped off.

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Stuart W . 2023-12-31

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Found this gem in Cromer, the food was amazing . The butchers sausages were not fatty but meaty and burgers were flavoursome. Service was brilliant from the moment we ordered to the food arriving. And the sorbet with the panne cotta - delicious! Thank you all we will be back!

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denisecornwell7 . 2023-12-18

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Booked the table a long time ago because I have always liked Lily Mais and food is great . Today I was disappointed . The entrance is very uninviting . The restaurant was absolutely freezing and we really needed to keep a coat on the entire time . There was one sole member of staff who did her best but was she seemed new/ inexperienced and not familiar with dishes or drinks , however she was not supported by anyone else in the restaurant so she did well . A lot of items on menu were unavailable. Drinks were the same . There seemed a lack of choices . The restaurant was cold but more so it lacked any atmosphere . I brought friends who were visiting Cromer and I felt disappointed that it did not feel like the Lily. Mais that I have visited many times and been so fond of . It felt sad and neglected . On a positive note, the food we did have was good , it's the experience that really let it down sadly

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fish8699 . 2023-12-03

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We had an impromptu day trip to Cromer with no idea where to have lunch. I spotted that this place had sea views so we decided to give it a try. The door isn’t very inviting but l’m glad we went. The views are amazing. We had very good, friendly service and a really nice lunch.

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ASuffolkGal . 2023-11-24

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Planned a night out. The guy who took our orders was dressed in hoodie and jeans. Once meal arrived chips were cold. They warned them up but the whole meal wasn't great. Last year was amazing meal and service gone downhill certainly won't be back.

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helencD4582IW . 2023-11-11

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Really poor value for money. £24 for a fish platter that comes out of a freezer is just rubbish. Burger ok steak okay but stupidly over priced.

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Roam55997269128 . 2023-11-04

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We decided to try Lilly-Mae's despite the uninviting entrance... Oh dear, what a poor choice we made. There are number of things I could say however I'll keep it brief... The presentation of the food is excellent, sadly that's where it stops... The Fishcakes are dreadful. £9.50 for a fish flavoured golf ball of potato and breadcrumbs. Sweet, weird tasting lasagne. It was so odd my partner wondered if it was actually Quorn rather than meat. And perhaps training the waiting staff to the point where they understand that cutlery is a good idea as eating lasagne with your fingers isn't the best look would be a plan. In short, Don't bother!

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159PaulS159 . 2023-10-29

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Fabulous Sunday dinner! Had 2 turkey, one pork and one vegan. All cooked to perfection, hot and tasty.

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kezbec . 2023-10-21

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What arrived on the plate was not always what was on the menu. Vegetables were noticeably by there lack of appearance . The waiter got our order wrong. Portions were small for the price and many off the seafood options were clearly from the freezer. If you want expensive burger and chips this is the right place, but there are many better places to eat locally.

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Alison B . 2023-10-17

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I thought it wasn't looking good when the sign outside (from the sea front entrance) said "see menu inside" and there wasn't one. One of the waitresses allowed a customer's dog to lick her hand whilst stroking it and did not wash her hands after. The other one looked thoroughly miserable throughout. The children's menu gave a price "for each" but the staff could not tell us whether this was each separate course or main and dessert and no management around to ask. The salad on our dishes looked as though they had been in the back of the fridge for a month and the omelettes were flat and tasteless. The steps onto the sea front were potentially dangerous. Nice view though.

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andrew w . 2023-10-11

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Excellent Sunday lunch Staff were very busy but very attentive Beautiful restaurant all round .. and the views are the best If your visiting Cromer give it a try .. you will not be disappointed

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shelly7691 . 2023-10-09

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We arrived Friday night and after having a look around we decided to try this restaurant - on arriving we could see they was short staffed but oh so friendly and they didn’t take long at all to take our drinks and food order -...

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H2helen . 2023-09-27

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Amazing, there is not much more we can say. Due to mobility issues I use a scooter and it was a little difficult to get it off the street but the gentleman who helped us made sure we were sorted and seated, even pointing out...

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Z7143DMbarbarad . 2023-09-10

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We had a lovely early evening meal in Lily-Mia’s - I had lasagne and my husband had steak and ribs. Both of our meals were tasty and well cooked with prices on par with other similar places. Staff were efficient and welcoming. However only suggestion...

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FamLandJ . 2023-08-21

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We ate here two nights running on our trip to Cromer. A busy place the food was very good as was the service. We had a table in the window with a great view over the sea and the pier. Would definitely recommend.

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I4388GLcarolt . 2023-07-31

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The food was okay. Nothing to write home about. The Mac and cheese tasted nothing like cheese. The service was dreadful. Firstly had a waitress that couldn't answer any questions. Luckily we did manage to get the attention of another who could. But the wait...

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Melc63amg87 . 2023-07-25

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Could be an absolute gem this place if the service and ambience matched the food. The entrance is uninviting with no menus on, the opposite of everything else around it. The menu online didn't match the menu inside. Frustratingly there were standard items like sea...

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Leonie86 . 2023-07-22

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We were searching for somewhere to eat on a Sunday, ideally we wanted a roast and we came across the signs for this restaurant and ‘Sunday roasts’ were on there. So in we go….we do get a nice table by the window so a lovely...

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Jess T . 2023-07-16

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Great sea views unfortunately witnessed over average food. the seafood platter and Sea bass were both disappointing in taste and quality. Menus on internet not updated, so some items we had seen on line wern't available

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208lawrencew . 2023-07-14

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Great food and brilliant service from George Lovely views and nice atmosphere The salted caramel brownie was divine, and all the food was beautifully presented

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Debbie L . 2023-07-14

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Fantastic view of the pier and delicious food. Empty when we arrived but we’d booked so decided to stay and so glad we did. The food was amazing! Sticky pork belly bites, a chicken breast burger and a fish platter. All really good and the...

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SaraPoults . 2023-06-29

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We had been to Lily Mais when it first opened and were impressed with the service and food, so we thought we would take my Aunt for her birthday...what a mistake! Although we had booked, and there were plenty of tables to choose from, we...

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Midge P . 2023-06-25

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A lovely location with great views, but strangely divided so that the entrance is by a back door through a dingy corridor. We wanted a cocktail pre dinner, it was horrible and not recognisable, straight out of a pre mixed bottle and just nasty.

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Robert F . 2023-06-19

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June 9th as my 68th birthday and we zoomed over from Suffolk to Cromer for lunch. The food was superb, sitting looking out at the sea in a quiet and cool Bistro. Recommended.

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Escape670878 . 2023-06-09

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Happened across this place. Looking for somewhere to eat and didn’t fancy fish and chips. Took a little while to find the entrance. Slightly concerned at what we would find behind the door. Very happily surprised. Lovely restaurant with friendly and efficient service. We managed...

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emileee83 . 2023-05-21

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Shocking waited 46 mins for food no-one asked if we were ok too expensive gammon uner cooked terrible

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simon s . 2023-05-15

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Amazing customer service. Myself and sixteen yr old daughter were treated wonderfully. We were visiting for the folk on the pier concert. Exceptional quality in food. Our view over the pier and the beach was stunning. Thanks to the staff for making the evening exceptional.

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skiyy . 2023-05-14

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Lovely food and great selection of drinks including non alcoholic which was great. A lovely meal to spend my fiancées birthday on her birthday weekend trip away. Definitely recommend if you are ever in Cromer and want a nice restaurant to visit.

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BenJeszka . 2023-04-28

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OMG this place was amazing Beautifully decorated, clean and modern Went for the bottomless brunch Food was delicious and cocktails were very tasty Staff Holly and Amy were very pleasant,polite and very friendly

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Busybees49100 . 2023-03-05

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Another amazing trip to lily mais! We went as a family up to north Norfolk for a day visit for dads and sisters birthday meal. We booked up a table of 5 at lily mais at 6pm. We weren’t disappointed. Great welcoming by the staff...

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U2072GTpatrickm . 2023-02-06

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Having waited for well over a hour, half if that time without even a drink we were then presented with Worst Mac and cheese ever served I believe. First time of service cold second time slightly warmer but solid mass, if only I was a...

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AlanS3407 . 2023-01-29

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We ordered fried halloumi for starters and the mac and cheese for mains-both really good. I was really happy that we had a window table-really enjoyed the view. The service was average- it was hard to get the attention of the waitresses even though the...

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mileszail . 2023-01-17

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Pre booked for dinner before the Cromer Pier Christmas show. As a family we’ve eaten here several times before and it’s always great. The food is simply amazing, the quality is so good!!!!!! We’re looking forward to our next visit

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Mhag5 . 2022-12-24

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We have just spent a lovely weekend at a very comfortable cottage in Cromer and had a delicious Christmas dinner at Lily Mais restaurant in the town.The food was cooked to perfection ,the staff were extremely friendly and the service was very efficient.we will definitely...

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U2072GTpatrickm . 2022-12-18

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Very disappointed as I was told it was a good restaurant. Food was cold which was impressive for Mac 'n' cheese, dolphinwa potatoes and scampi and chips ! Young lady serving looked like she didn't want to be there and service was slow. Would have...

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U6500HNcharlesh . 2022-12-04

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Booked a table for my partners birthday as i have previously eaten here before but omg never ever again. Ordered the rump and the sirloin food looked lovely when it arrived, so we both started eating to find it was cold my blue cheese sauce...

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Explore829132 . 2022-11-26

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Not seen this place before and thought we would try it. Both ordered a full English and really enjoyed it. High quality produce and very well cooked. Not the cheapest breakfast in Cromer but I’d argue a high contender for the best. Pot of tea...

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G4PEI . 2022-11-19

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friendly, welcoming and mouthwatering!! great selection of burgers, steaks and fish definitely a good choice with a correct balance price and quality

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dadego . 2022-11-03

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We were staying in Cromer overnight and got there early as it had been a long time since we had been there. We were spoilt for choice for places to eat and decided to give Lily Mai's a go. We were not disappointed, entry to...

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Robert S S . 2022-11-01

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Had dinner here before show on pier. No crab no lobster so I had sea bass. Nicely presented food good selection of veg and tasty. My partner had halloumi burger which he enjoyed. Staff could be a bit more on the ball and attentive. Expensive...

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jane280165 . 2022-10-10

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Really poor. Ordered meal and drinks. We had to go and look for someone and request the drinks after the food was brought to us. We were over charged on the bill. They included a main that we were told was no longer on the...

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Kelvin S . 2022-10-09

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Had short stay in Cromer and came across this absolute gem right on the coastline. Layout and dining setup immaculate with special care taken to ensure a fine dining experience. Had cocktails which were full of flavour. Food was spectacular, salmon, linguine and a delice...

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rebeccahP3929YO . 2022-09-29

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We were recommended this and we weren't let down. We had a sea view in bar area, where dogs could join us. Beautiful 3course meal with Happy smiley witnesses.

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jennywM8510FA . 2022-09-26

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I’ve eaten in here a few times before and before the price increases. On a whim I popped in for a bite to eat. I was thinking of the vegan burger but at a little over £2 short of £20 I decided that was not...

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juliecE8357KH . 2022-09-25

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We popped in here for lunch. Fortunately there were plenty of tables. The food was excellent, as were the views. The cocktails were super too. We were also pleased with the actual servuce. My only criticism would be the staff uniform. Decent staff clothing will...

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252annettew . 2022-09-22

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Went on the off chance due to elsewhere being full. Nice greeting and shown to a table for 6 people and 2 dogs. Friendly young lady took our drinks orders and them food orders. Took a while to receive our food but was totally yummy...

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177lisae . 2022-09-21

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So, we found the venue totally awesome, food was super and we were lucky enough to get a table overlooking the sea. BUT the staff were pretty poor to be honest... We ordered our drinks upon arrival, my wine🍷 eventually appeared but my husband's 🍻...

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247lindyb . 2022-09-12

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Visiting Cromer whilst on holiday and found this restaurant who were serving Cromer crab salad. Great venue with a lovely view of the sea, food and service was great, the crab was delicious.

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jazztheme . 2022-09-08

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This venue is a cut above most eating places in Cromer. Yes the prices reflect that but the food is very good quality. The service is good. There are good sea views depending where you sit.

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Wounded_Galaxy . 2022-09-07

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The main course was delicious and was quick to come out but once this arrived no one came to check on us. We were waiting at least 15 minutes for our plates to be cleared and we kept trying to get someone's attention but seemed...

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clairejY670HP . 2022-09-06

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Ate here one evening, 3 of us had steak and the other had a burger. Was sat at a table with a flickering light above, explained I was unable to sit there and the waitress was more than happy to move us. The food was...

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Daniella B . 2022-09-04

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Visited several times last time in Cromer and twice this visit, and it doesn't disappoint. Food is always excellent, OK not the cheapest. Service is always friendly - you just need to make an effort sometimes to engage with the staff (which some people obviously...

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Wonkypauline . 2022-09-02

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Ate at Lily Mai's in Cromer last night. Exceptional food, wonderful staff and great atmosphere. Would highly recommend. Best place in Cromer without doubt.

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137stewarth . 2022-08-31

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Mid week without a reservation they found us a table away from the windows. The drinks seemed to take an age to arrive once ordered and the air conditioning had little or No effect at the table we sat sweating it out at. The steak...

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Twelve-man . 2022-08-31

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First time visiting this restaurant and will definitely be back. The food was all brilliant and tasted fantastic, so much so we had a sweet which didn't disappoint Staff were attentive and obliging and didn't miss a thing Would we all go back...yes we would...

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Muddyroad1963 . 2022-08-29

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We attended this restaurant on 05/08/2022. The bread on the starter was burnt and the service was shocking after asking for water 3 times I have up. I will not be returning or recommending this restaurant.

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Natasha H . 2022-08-27

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We were a party of 4 ladies visiting for the first time. The food was ok but by 8:45pm the staff were very rude by lingering around and making it obvious they wanted us to leave so they could close early ruining our evening, the website it states they close at 10pm. We won’t be returning !!