Based on 395 opinions finded in 3 websites
Based on 395 opinions finded in 3 websites
Nº 246 in 1309 in Cheshire East
Nº 5 of 9 Mediterranean in Cheshire East
Opinions
On arrival we saw that about a quarter of the menu was crossed out, including drinks and food as they didn’t have them in. When we ordered we were also told 4 or 5 of the items we tried to order were also not available, and listening to other customers experience the same thing it must have been another a quarter that they didn’t have either. The food was fairly warm and we ordered the pork belly with honey thinking it would be a glaze of honey. It was covered in honey and after a couple of minutes it was rock solid and almost pulled one of my teeth out, not to mention didn’t move when the plate was turned upside down! The seats have no padding on and were very uncomfortable. The waitresses have a very limited knowledge of the menu as they didn’t know answers to many of the questions asked by myself or other customers regarding items off the menu, and had to go and check. This was all fairly early on a Saturday night, so I have no idea how so many items off the menu were unavailable. We hadn’t been out for a meal for quite a while and were very disappointed as we had high hopes for this restaurant in terms of both the food and the service as a whole.
Mr R . 2024-04-29
MORE AT TripAdvisor
Disappointed at the small portion of ribs (2). Food is lovely but can’t justify the cost for such small portions. Then made worse by being 30 minutes late
Charley . 2024-04-19
MORE AT Just Eat
The restaurant was dead. The food was not authentic and clearly all from the freezer. I've never had tapas where the chef puts a side of mayonnaise or barbecue sauce with every dish. Clearly not confident in this food because Spanish food shouldn't need a condiment. The restaurant is beautiful (if you love pink and flowers) and the staff seem really friendly
Kim Tatschner . 2024-04-07
MORE AT Google
The food was delicious. Restaurant food at home. Thank you x
Kirsten . 2024-03-17
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Amazing Ribs 🤩 fast delivery & Hot
sally . 2024-03-13
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didn’t even come to the right house. very careless
alison . 2024-03-10
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Been here a few times now and never disappointed. We had a family meal last weekend and it was delicious. Best tapas Iv had in a long time and very reasonably priced. Lovely atmosphere, friendly staff and great cocktail list. Can also highly recommend the bottomless brunch that Iv had before with friends. Thank you lilac for a wonderful meal. Can’t wait to come back 😊
Nicola Mathias . 2024-03-03
MORE AT Google
Been here a few times now and never disappointed. We had a family meal last weekend and it was delicious. Best tapas Iv had in a long time and very reasonably priced. Lovely atmosphere, friendly staff and great cocktail list. Can also highly recommend the bottomless brunch that Iv had before with friends. Thank you lilac for a wonderful meal. Can’t wait to come back 😊
Nicola M . 2024-03-02
MORE AT TripAdvisor
I visit this restaurant quite often and have recommended it to others many times. i think the service is excellent and the girls working always go above and beyond to meet our needs and ensure we are satisfied. The food always comes out in reasonable times and i particularly recommend the prawn skewers, they are always fresh and filled with lots of taste. I will definitely continue to recommend this restaurant and i hope they continue to deliver their excellent customer service.
kyla s . 2024-02-29
MORE AT TripAdvisor
upon arrival i was greeted by a lovely young lady. I believe her name was akkelah. I was seated very quickly and given a menu. The only way i can describe as my cup of tea. Drinks and food were fast and delicious and worth every penny. Ashwell the constant company of the delightful waitress making sure we had a pleasant time ( defiantly deserves a raise) I will defiantly be re visiting again. If the young waitress sees this we would like to say a very big thank you for making are visit the best. The atmosphere of this establishment is very warm and friendly and something i appreciate is the level of community. All the staff looked very happy and friendly and all had a huge smile. thank you lilac we will be back soon :)
Adventure05134001661 . 2024-02-29
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Seriously gone down hill don’t bother. Food came and it was stone cold. The waiter heated it up but it was terrible. We mentioned it to the manager and she bit our heads off. Never to return again!
Jason W . 2024-02-26
MORE AT TripAdvisor
The food arrived cold as the delivery person got lost, not restaurant fault at all.
Lorena . 2023-12-17
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Food was below average. Felt like it wasn't cooked fresh to order. We had to ask the waitress several times for basic things like please can you take our order, can we see the dessert menu etc etc Very expensive for what you get. Would not recommend and will not visit again.
Suvi Harriman . 2023-12-09
MORE AT Google
Granddaughters birthday with family, excellent food, service and atmosphere. Whole family enjoyed it
George Hodgson . 2023-11-12
MORE AT Google
Food was average, delivery was good
Andrew . 2023-10-21
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Nice place for Tapas. Went Sunday Lunch and it was very quiet. Can imagine it’s great when full. Lovely staff.
Stewart Worsley . 2023-09-20
MORE AT Google
Food was cold when it arrived and portions were very very small for the price
Kim . 2023-08-27
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literally one of the best tapas meals we have had Beautiful food, full of flavour, great service and to top it all we went during Happy hour, 2 4 1 cocktails It was our first visit , most definitely not our last
Phil Ollerhead . 2023-08-25
MORE AT Google
Went on a leaving Do. We let the owner help us with our choices and ended up with sharing boards to start followed by several dishes that we just shared as well. All the food was delicious. The atmosphere was perfect and we had a lovely time.
kay glynn . 2023-08-08
MORE AT Google
Delivery guy was awful, didn’t come to the door, we had nightwear on and he delivered at the top of the road left it on a wet floor in the rain, not happy. Rang restaurant they have asked you to issue a refund, please send the refund asap
Amy . 2023-07-24
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Had paella rice was really undercooked 😫 Disappointed
stephen . 2023-07-22
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Fantastic place, amazing food and great staff.
Tim Evans . 2023-07-20
MORE AT Google
such lovely falafel burgers! we will keep coming back
Rosie . 2023-07-19
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Probably the best Tapas I have had...great food and helpful staff
Anthony Turner . 2023-07-18
MORE AT Google
Not much food at all. £9 for 4 prawns
Lyle . 2023-07-09
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Absolutely perfect meal tonight at Lilac Cottage. Relaxing vibe, delicious food cooked to perfection, pleasant and attentive service, would definitely recommend a visit. 10/10 from us!
Julie Potts . 2023-07-03
MORE AT Google
falafel burgers were amazing as always
Rosie . 2023-06-25
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Slow service Quite a few things off the menu which should have been mentioned immediately not until we were ready to order Average food
Tafadzwa Toole . 2023-06-17
MORE AT Google
We went to the lilac cottage for afternoon tapas but ended up having bottomless brunch with cocktails. Excellent value for money the food was great good service and nice atmosphere. Eating out on the back courtyard had a very nice Mediterranean feel to it. Thanks very much to everyone there.
Steve Farden . 2023-06-11
MORE AT Google
Excellent meal and very good service.
Mike McNamara . 2023-05-27
MORE AT Google
Not as good as other times we have ordered. Burger did not have sauce or nachos but was still ok. Food arrived like warm so had to be reheated. This is the first time we have had a problem.
Julie . 2023-05-13
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falafel burgers were really good! definitely recommend
Rosie . 2023-05-07
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Great food with excellent delivery service - thank you to all of you
IAN . 2023-05-05
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We have used Lilac Cottage many times over the years, this time, taking friends, the table was waiting, but the service very slow, we were asked for our menu choice before the drinks order was taken and even the menu arrived. The speaker music was too loud to talk. The young female singer did very well to entertain. The male waiter seemed lost as to where shared meals would be placed, we had to show and make space... overall, it was a poor night. Here's hoping it was a blip
Rob Williams . 2023-05-01
MORE AT Google
Amazing food & service! We came in late, the staff were so accommodating, even made us a drink which wasn’t on the menu. Great service, will be back!
Ella Sidebottom . 2023-04-04
MORE AT Google
Half my food didn’t arrive. It was over an hour late and stone cold. No answer on phone. So no refund.
Helen . 2023-03-04
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Lovely food, cracking service - very good selection of dishes, would certainly come here again
Craig Willoughby . 2023-03-04
MORE AT Google
Noticed delivery man pass my house then went back to his car he returned about 5 minutes later with food obviously food had gone cold had to microwave it food was good just didn’t like microwaving it
Carl . 2023-02-16
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Much improved on my last visit, food choice excellent, good wine, nice team.
Flynn 36 . 2023-02-14
MORE AT Google
Quality tapas, all dishes were full of flavour
ANTONY . 2023-02-05
MORE AT Google
The food was stone cold and very late
Helen . 2023-01-26
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Always excellent, well presented tasty food
Matthew . 2023-01-24
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Driver was very polite and even though the address wasn't leading him to the correct place he found it and was still on time.
Sapphire . 2023-01-20
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Really great. The food was so good, staff were friendly and welcoming and were also knowledgeable and very careful and considerate with dietary concerns.
Helen W . 2023-01-01
MORE AT Google
We had a seafood paella which was very nice but a very small serving for two people; it would have been about right for one. We assumed from the price that it was meant to be shared but will know better another time.
CHRIS . 2022-12-31
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Very tasty food, bit on expensive side. And unfortunately was slightly cold when delivered
Freddie . 2022-12-20
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All the food I tried was incredible. The chef and the staff was very friendly and the experience couldn't be better. Looking forward the next time!
Beatriz Albertos . 2022-11-18
MORE AT Google
The food is very nice and the staff is gread.🔥🔥 VIVA ESPAÑA!!
David Vazquez . 2022-11-18
MORE AT Google
I live 5 mins from restaurant and my delivery went from 10 mins away to 25 mins away to lost signal to eventually, after returning to restaurant, arriving cold 50 minutes later.
Hazel . 2022-11-12
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Food excellent good choice of dishes service very friendly really cosy atmosphere
Jill Watson . 2022-11-05
MORE AT Google
didnt come to the correct address
Taylor . 2022-10-27
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We did not receive the peppers we ordered and have not been refunded either, no message was sent to say they were unavailble
Andrew . 2022-10-12
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Best. Value. Ever! £25 per head – We had one drink each, and SO MUCH FOOD!!! It just kept on coming?? IncrEDIBLE (pun intended) tapas. Gorgeous decor, fantastic staff (polite, accommodating, attentive, happy to help), just a brilliant experience all round. Will 100% go back and would highly recommend!x
Kirs . 2022-10-02
MORE AT Google
Nice place really nice tapas and cocktails and a big paella sharer only minor fault the seafood was not mixed with the rice but on top of it worth going if you are in the area. Brilliant atmosphere and service as well!
stylianos taxidis . 2022-10-02
MORE AT Google
food is so good, halloumi fries are delicious, came quickly too
Rachel . 2022-10-02
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I want a refund I ordered 6 lamb chops and only got 2 The food was all cold
Jess . 2022-10-01
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Have ordered from Lilac Cottage a few times now and very happy we found them. Highly recommend the veg paella and the hadron peppers. Great staff and delivery times. Can't fault them 👍🏼
Chris . 2022-09-30
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Forgot my chips please refund. Thanks
Chantal . 2022-09-04
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Came in with a party of 22 for a 40th birthday. Originally 24 but 2 dropped out. From the get go the manager seemed to think there were 27 people in the party and refused to recount when asked. This caused a major fuss with the bill at the end of the night with the manager insisting that the table had to pay £30 extra because the staff had miscounted the numbers. He was very argumentative and refused any solutions we came up with. At the end of what was supposed to be a relaxed 40th celebration, the birthday girl was asked to provide proof that we had paid our deposits prior to the evening, despite my partner providing the deposit in full in June! Apparently the previous manager had been fired and not provided details of prior payments. We were made to feel that our integrity and honesty was being questioned when surely it's the responsibility of the business to keep records of payments made. This put a dampener on the evening and partially spoilt what should have been a memorable celebration. We wrote to the manager directly expressing our disappointment but unfortunately we are still waiting for the courtesy of a reply. It's such a shame because the ambiance and the food, and the other staff were excellent under the circumstances. We have always had positive experiences at this place until now.
Dan Haynes . 2022-08-22
MORE AT Google
Good food and a good range of tapas- loved the calamari especially. Friendly, welcoming staff. The decor here is unusual and a bit dated - but it works! Really good evening - have been before and will definitely be back. Would have given full marks...
ZCarr100 . 2022-08-04
MORE AT TripAdvisor
First time visiting and definitely won't be my last. The food was amazing, the service was great and the atmosphere was so welcoming and relaxing. The most perfect Sunday family day out. I genuinely cannot flaw my visit and I already can't wait to dine...
nicmt3 . 2022-08-02
MORE AT TripAdvisor
Lovely as always, just wish we were closer so it was a little warmer but it tastes great. Great quality food.
Dan . 2022-07-31
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Took my wife for her birthday, lovely restaurant and the food was very nice. However, was let down by the fact they were ran out of beer by 6: 30pm. Therefore ordered a Coke, which came in it can priced at 85p but was charged £2.85.
Bohdan Semehen . 2022-07-30
MORE AT Google
Lovely food, staff very friendly and helpful.
Elizabeth Reeves . 2022-07-02
MORE AT Google
Great food, good efficient and friendly service, extensive menu, we had a variety of tapas and it could not be faulted. Very enjoyable evening meal.
HemelGooner . 2022-07-01
MORE AT TripAdvisor
Dined here in May 2022. The staff and food / drink available was amazing. Lovely atmosphere and beautiful cosy restaurant in the middle of the high end town of Prestbury.
mariawD4055BI . 2022-06-28
MORE AT TripAdvisor
Visited last year, everything was delicious, couldn't fault the place. My return visit last week was the complete opposite. Dishes only tapas size. Not last time good portions then. The prawn kebabs this time were ridiculously tiny in comparison to before. 6 pieces of Calamari 2 small kebabs tapas sze rice 3 soft drinks and a coffee. £40!!! Not a garnish in sight 😒😒
jean kirk . 2022-06-27
MORE AT Google
We came on Sunday 6 of us the standard of service and food was absolutely fantastic we all had a really fantastic afternoon and we will all certainly ne returning ❤️
Anna Doughty . 2022-06-21
MORE AT Google
The food wasn’t what I expected I didn’t know batatas bravas was served with grated cheese. And the chorizo seemed under cooked and chewy.
Samantha . 2022-06-16
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Good a little cold but delicious
Dan . 2022-06-14
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Very tasty. Hot when received and thoroughly enjoyed it.
jacqui . 2022-06-12
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Excellent food , great delivery
Gary . 2022-06-11
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Four of us enjoyed a delightful, varied lunch at Lilac Cottage on Sunday. We ordered a range of dishes, including a vegetarian paella to share. Every dish was full of flavour. I particularly enjoyed my pork belly and my chilli garlic prawns. The service was excellent and we will certainly be back.
Dan Benatan . 2022-06-08
MORE AT Google
We had about 5 dishes - main reason for the 3 stars is that the dishes had an ok flavour - the bbq pork was tough, the bean salad lacked dressing - portion size was bigger than expected for tapas - price was fine.
HoteljunkyChina . 2022-06-03
MORE AT TripAdvisor
We had the most fabulous meal at Lilac Cottage in Prestbury on Saturday evening. Friendly atmosphere, attentive staff and delicious tapas. We’ll be coming again very soon.
Fiona Hunter . 2022-05-24
MORE AT Google
This restaurant is a MUST. I read some of the reviews from customers who gave 4 or less stars and I am shocked to say the least. This place does not deserve anything less than 5 STARS. The food is beautiful, fresh and generous in...
AnnabelL947 . 2022-05-23
MORE AT TripAdvisor
Fantastic place, service was very attentive and food was excellent. Sat in the secret garden area and will definitely be going back soon
David Royle . 2022-05-22
MORE AT Google
Gorgeous food, was ready on time and great food
Darren . 2022-05-14
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One of the dishes was missing 😞
Maria . 2022-05-13
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Absolutely amazing food, even my neighbours popped round and ate some. X
Gemma . 2022-05-10
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Sadly went to celebrate my daughters Birthday. There were about 13 of us... Food was good, serving staff great... But unfortunately from the start to the end of our 2 hour slot... we were reminded that we must leave at 7! We knew this... but it was quite frustrating being told over & over. We asked to speak to the manager... Wow! Disgusting attitude! He raised his voice over my husbands... Very bad management! We spent a fortune! Will definitely not recommend or return!
Nikola Lawson . 2022-05-03
MORE AT Google
My wife and I have wanted to try here for a long time. We are both gutted we left it so long. It’s a lovely place, and the food was delicious. It was very busy, but that didn’t stop us receiving brilliant service. We can’t...
danielnD3908AP . 2022-04-24
MORE AT TripAdvisor
Delicious food, delivered swiftly with a smile.
Julia . 2022-04-07
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Visited for a birthday treat as we had been recommended to go The food was exceptional one of us did require GF food where most of the dishes provided for but would have been goid for gf breads As we were there early and missed...
winequeen76 . 2022-04-03
MORE AT TripAdvisor
Spent the best afternoon in the lilac cottage, great food, a lovely relaxing atmosphere with excellent staff.
sarahdR7598DP . 2022-04-01
MORE AT TripAdvisor
Delicious food and friendly service. Recommend for anyone to try.
Vicky . 2022-03-29
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food cold didnt eat it cant contact any one want my money back
rachel . 2022-03-24
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Amazing restaurant, beautifully decorated. The staff were very helpful and friendly, and we got a tour of the lovely secret garden area too! Lovely family atmosphere, the food was fresh and delicious, and the service was quick. Would recommend!
amy wilcockson . 2022-03-18
MORE AT Google
We sat upstairs as the only table downstairs was too near the door. It was very dark and the decor was dubious - we felt like we were sitting in someone’s bedroom. Service was okay, very friendly but unfortunately a bit slow. Menu was basic...
joleyb1 . 2022-03-13
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The food couldn’t have been better! The service was perfect! Atmosphere was great! All the staff were ace! The bottomless was truly bottomless! We couldn’t have a better lunch or a better time anywhere! Utterly memorable & delicious!
tklandg . 2022-03-11
MORE AT TripAdvisor
The food was lovely. The decor was really nice. The waiters were very friendly and helpful! The only issue I have is that the terms and conditions weren't stated anywhere. I booked for bottomless brunch on 12th Feb for 5th March and it was advertised...
emmamE5606OT . 2022-03-05
MORE AT TripAdvisor
Great food and quick delivery
Sarah . 2022-03-03
MORE AT Just Eat
Kind of grubby. Food was actually OK. Staff unaware, rude.
N Aa . 2022-02-28
MORE AT Google
Lots of small plate dishes in pretty surroundings. Unrushed service. Very relaxing evening
Ewm002 . 2022-02-28
MORE AT Google
Had a fabulous meal here over Valentines weekend. Chose the Lilac Cottage as I love my tapas and I wasn’t disappointed at all. Firstly, the team had made a real effort with the decor, it was so lovely, there was even a tree of hearts...
katiejane176 . 2022-02-19
MORE AT TripAdvisor
Meal we had was the best we've had at this cosy tapas restaurant. Very friendly service.
Nigel Davy . 2022-02-17
MORE AT Google
First visit to this lovely restaurant. It was my daughters birthday and we celebrated with family. Brilliant food excellent service. Each tapas was piping hot and so tasty. Sangria beautifully made. It was so nice we ordered another. Definitely a great recommendation
291gails . 2022-02-15
MORE AT TripAdvisor
Arrived Wednesday for lunch. Doors closed and premises shut. Took a walk through the village returned and still shut. This after booking. Contacted them through web page - no reply.
Arthur G . 2022-02-12
MORE AT TripAdvisor
My food has not arrived even though it has apparently been delivered
Liz . 2022-02-08
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Very rushed. They throw the food at you straight away. You get the impression that they want you in and out.
Matt Long . 2022-02-06
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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