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OpinionsNoteGoogle2173.9

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Fojol very good service in the lounge bar can't do enough for you, always got a smile for you.

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Michelle Griffiths . 2024-09-07

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Well prepared, excellent quality food. Service very professional by staff focused and interested in what they are doing. Atmosphere couldn't be better in this very modern but comfortable hotel setting

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John Stanton . 2024-08-20

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The staff is friendly and attentive, offering fast and efficient service. Their recommendations are spot on and make the experience even more enjoyable. Also worth noting is the quality of the food and service.

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J Banana . 2024-06-28

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Lovely food and staff, special attention to Adrian and his magnificent cocktails for sure we coming back.

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Eric Jari Manchado . 2024-06-28

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Excellent place to have dinner and drink some cocktails. Especial mention to the barman (cannot remember his name) who prepared our drinks with a nice conversation and smile, rest of staff were also very professional and kind to us. Whenever I go to London this is a must!

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Celeste Pérez . 2024-06-28

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Leo's Restaurant provided an excellent breakfast experience. The service, led by Michael, Nizam, Harjindar, Patricio, and Martha, was exceptional. Chef Shariful Islam's omelets were particularly noteworthy, adding to the overall enjoyment of the meal. Highly recommend for an amazing breakfast!

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Shelton Cooper . 2024-05-25

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Not even good pub fare. Sourdough bread plate is three half pieces. Pizza seemed frozen. Better pizza at two places around the corner. Out of ice. Poor waitress seemed sick and tired. View the morning buffet before you purchase it.

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Sharon Strusz . 2023-06-11

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The service was extremely slow. We waited for 30 mins to have our table cleaned and took them 25 more minutes to come around to take our order (after calling them twice). We waited further 20 mins to get our drinks (no cocktails, food or anything elaborate). I won’t be coming back

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Leire Echave . 2023-02-18

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Very rude manager and poor service.

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Kristina . 2023-02-04

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Friendly staff and good service

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BrothaNige . 2021-07-27

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Haven't been in a while. Waited for an hour before we was given soup and a starter. I must say though. The staff were very apologetic and the food ( tiger prawns especially) were worth the wait. I was just a little frustrated as we had a booking after and they had made us EXTREMELY late that we missed the booking and they almost refused us entry. I would recommend this restaurant but I would say be prepared to sit there and wait for the table to fill if your party is 5 or less.

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Relles World . 2020-08-11

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What an absolutely wonderful and memorable experience! Not only will you eat some of the most delicious food you will ever taste but the spectacular show before your eyes is mesmerising to say the least! Everything was done with style and flair. A really artistic joy and cooked with fine and fresh ingredients so it tasted wonderful! The food isn’t cheap but it’s not going to break the bank either as long as you don’t get carried away with what you order. This is easily done because there is so much selection to choose from and it all sounds amazing when you read through the extensive menu. All you can hear is yourself and other tables ooh-ing and aah-ing because the showmanship is so well delivered. I always try to balance my reviews with both pro and con aspects but honestly, this was a faultless experience. I think I may need to return and review again just to see if they are still maintaining the 5 star quality I was lucky enough to experience, although I am in no doubt that they are!

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M G . 2020-07-26

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On arrival we were seated with another party and had to wait quite a bit until the chef arrived; I guess maybe they were preparing the menu orders. It was a pretty average experience considering I was really excited about the live cooking experience from an authentic Hibachi chef, but the chef we had wasn’t that enthusiastic. Also the mocktail I ordered- the strawberry one- mostly tasted of ice and milk, although my friend’s (the banana one) tasted much better according to her. Food was okay/ good, not great.

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Miscellaneous . 2020-03-15

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Fab experience. It's a must go!!

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Super JANINE1 . 2020-03-14

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Nice vending, food was great and chef Michael is fun!!

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Frederick K T Pambo . 2020-03-09

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I have been to this restaurant several times, the last being two years ago but had fond memories of a lively venue serving good food with a little theatre thrown in. Last night [20/02] we were surprised to faced with a completely quiet scene we ere the second table to be seated, and immediately a family of four were put on our table , we assumed as there are not enough chefs working. We were also informed there would be no fish as the delivery had not been made. We decided to cut our losses and move to Roka in Aldwych, the difference was remarkable. Your restaurant is like a dead man walking.

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Richard Goodacre . 2020-02-21

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Overall experience was quite fun here, but the food just didn't hit the mark for me. They really overdue the onions, at one point it's just a plate of onions while you wait for everything else to be cooked. It all comes at different times, and I get that's the novelty, and maybe I am old fashioned but I like my meal to be on my plate at once.

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Katie Ennis . 2020-02-09

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The restaurant shows the time is open from noon to 1015 pm... We came all the way from the Heathrow area which is over an hour away, and just to get food we're craving we have over an hour wait... The open times need to be corrected... I will update my post based on service, once we eat. So just revisiting, I originally left a 1 star, but after eating I'll leave a 4 star rating, food and staff turned out to be much better than the misleading operation times... If you come during the right hours, you'll have a good meal.

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Brentyn Petty . 2020-02-07

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Timings mention it’s open but I made my way and paid for parking for me to see it’s closed. Ruined my day.

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Mudasir Khan . 2020-02-05

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Great experience and fantastic for birthday bash.

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Kiki Mirona . 2020-01-30

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Friendly and helpful staff but steer clear of the Hinomaru flag cocktail

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Ben Kitto . 2020-01-29

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Great experience, took the kids and they loved it too. Food was very good too and it was just under £200 for 4 of us.

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Kaz S . 2019-12-06

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Always a show and fantastic food.

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Matthew Evans . 2019-11-23

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Great service at nice price. Thanks!

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Andrea Victoria Gómez Frassi . 2019-10-21

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Service is not good. Very slow. The whole place feels cold and bare. Not much atmosphere. The chef cooked for us is not showing much skills. We were seeing photos of very skilful cooking and were expecting similar. But were quite disappointed. The food was good, but for the price paid,we could eat somewhere much better.

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Li Yin . 2019-10-20

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first experience there was fun even tho I was expecting a more traditional Japanese chef, I ended up having someone from Bulgaria but still had a nice time and food was cooked to perfection

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Carl Kartel . 2019-10-12

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This place was amazing! Loved it! But honestly speaking i hate sharing my table with random strangers!!!! Wouldn't have mind paying a premium to have no random people on my table!

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Ash . 2019-09-10

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Great food, friendly satff and flashy chef, when having dinner at the restaurant you are getting a show of cooking, highly recommend it.

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Fratila Marius . 2019-07-21

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Been here a few times, the chef's are very talented and the food is great

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Issa Wurie . 2019-06-25

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The place is amazing. The bartender is the best

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Ivelin Ivanov . 2019-06-22

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Amazing experience and great food

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Sebastian Roland . 2019-06-06

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Great service, incredible food, vegetables so tasty and amazing experience! We would repeat, it was a perfect choice for my friend's birthday. Would recommend for special occasions or just a fab dining experience!

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Rachel M . 2019-05-28

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Food was good. Prices are expensive. Service was slow and they won't seat you unless you have a reservation, even if they're mostly empty.

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John Kaster . 2019-05-19

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Was amazing. We had alot of fun and to see how the food was made in front of you is really interesting and entertaining.

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Zlatka Ngo . 2019-05-04

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Food was alright. Service was incredibly bad - waited over an hour for the chef to come to our table to start cooking the food. Rest of the staff were also useless.

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Alex K . 2019-04-30

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The food was so good the people that don't usually eat veggies, ate veggies! The only thing missing was noodles, but there's so much food it wasn't a problem!

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Abbie Hunter . 2019-04-30

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Food was nice but you can get the same thing a lot cheaper around London. Our chef was not as lively as the others but overall a fun experience.

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Abigail Appau . 2019-04-09

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Every part of the meal was staggered in excess of 10 minutes culminating with rice 15 minutes before steak, not to mention being joined by an additional five people at our table, the deputy manager is the epitome of arrogance, ignorance and the real reason why this Benihana should be closed down

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LILLY . 2019-03-28

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Nothing like any location in the States outdated and the only thing that tasted the same was he Ginger sauce to dip in to.

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Charles Leather . 2019-03-14

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Staff are fab and the food is amazing! Try one of the specialities

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Vix Proctor . 2019-03-07

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Great! The head chef was amazing

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Janine Davis . 2019-01-23

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Chef was stylistic and entertaining

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Jaime Hourihane . 2019-01-11

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Lost its soul....hotel procedures have impacted the look and feel. Friendly staff, food ok.

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H D . 2018-12-02

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Excellent cuisine ..... Talented chefs

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Emmanuel Savio Estrocio . 2018-11-24

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Very friendly atmosphere. The chef was especially good, entertaining, and the food was better than any other Benihana or similar Japanese steak house. My children loved the experience and wanted to come here every night.

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Shermon McMillan . 2018-11-23

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I visited the restaurant yesterday with my brother who repeatedly visited the restaurant in Chicago. Our chef was brilliant and the food really nice. Sadly, we were charged for an appetizer that never came- we asked for it at least once- and the rice arrived midway through the meal. Otherwise, it would have been a 5 star review.

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Antigoni Ekonomou . 2018-11-13

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fun to watch but mediocre food.

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Lilica Law . 2018-11-12

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Food was pretty basic, the restaurant is situated down a quiet road. Service was alright, the waiter was tucked away for most of our visit.

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Trinh Nguyen . 2018-10-19

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Our dinner there was so bad it was kind of funny, but then you receive the bill and it's not even funny any more. The "chef" we had tried to build a tower out of onion rings, she failed, then she did not try anything spectacular any more. The food was mediocre at best. There were two other couples at the table, but no attempt of any ice-breaker which made things really awkward. Everybody ate as fast as possible then left immediately.. I can see how this place was cool 10-15 years ago but the vibe and decor is now just outdated (but not outdated enough to be cool in any sense). All in all a very poor experience and a total rip-off when you consider what they charge.

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eeervin3 . 2018-10-08

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If I could give this place 10 stars I would. Absolutely amazing experience. The staff treated my daughter like a guest of honour as it was her 7th birthday. Thanks again.

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Scott Banham . 2018-09-30

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Great experience, really nice food and really good portion sizes. A tad bit expensive

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Jerome Walters . 2018-09-05

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Really disappointing visit. Poor quality food, inattentive staff and no atmosphere. We were in the restaurant for almost three hours and our chef didn’t arrive at our table until nearly two hours after we did. I was expecting a performance but what we received was an obviously unqualified chef, cooking steak with utensils used to turn raw chicken, rice which was handed to diners twenty minutes before the meat was dished up, and some burnt mushrooms handed out about twenty minutes after that... Tiny poor quality steak cost £33. Salmon and tuna similar in size and price. Over £200 for four people (5 beers and a sparkling water). No tricks, no performance, just some oil sprayed once to create some flames. Avoid and don’t waste your time or money.

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Andy Sunnucks . 2018-09-02

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Very tasty food unfortunately I think for what it is it’s overpriced

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G. J P Francisco . 2018-08-30

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Benihana loved the preparation a different experience

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Brian Morenze . 2018-08-21

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the venue lacks any real atmosphere, and staff lack any personality. The cooking performance is what is key, while it did impress, or at least the fire did, it lacked a degree of personality from the chef, they had clearly rehearsed their part very well, but fell short of anything entertaining, and there was no element of this that was tailored to us as a family, or was there any aspect that was engaging and making personal to us. The kids did comment the chef was like a machine, and just did what he had to do, instead of having a human approach to the task.would not recommend this place

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kay tailor . 2018-08-17

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Average experience, the venue lacks any real atmosphere, and staff lack any personality. The cooking performance is what is key, while it did impress, or at least the fire did, it lacked a degree of personality from the chef, they had clearly rehearsed their part very well, but fell short of anything entertaining, and there was no element of this that was tailored to us as a family, or was there any aspect that was engaging and making personal to us. Food was prepared well, and my kids did however enjoy the whole show as well as the food, however they did comment the chef was like a machine, and just did what he had to do, instead of having a human approach to the task of cooking, in short it was performed, there are performances and there are performances, this most certainly needs to be worked on, esoecially if ur going to charge the best part of £200 for a family of four to eat fairly simple uncomplicated food...

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D Tailor . 2018-08-17

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I was a little disappointed when I found that sushi was not available on the day I went (Monday) and the chef could've been more enthusiastic and involve our table a bit more but overall the service and food was nice and I would go there again.

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Rabia Bhatti . 2018-08-03

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Best service and food. Love the overall experience. Definitely worth the price 😁🤩😍😘

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Fiona K . 2018-07-13

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A big fan of Benihana, this is by far the worst one I have been to. no ambiance, lack of staff energy, had us waiting forever along with the rest of the table to see if more people would come. The chef, was very lack-luster and felt like a chore to cook. With an attitude of ..yeah here's your food, goodbye.. Was planning on taking my family there shortly, but now will definitely find alternative option. very poor.

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Manuel Alvarez . 2018-07-08

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Standard benihana. Service not as impressive as others.

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Alex Teh . 2018-06-21

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It's a great show while you eat (if you get an enthusiastic chef...ours was not) but don't expect authentic Japanese food. It's also quite pricey but so long as you have the right chef it can be worth it, especially for kids.

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Eba chu . 2018-06-08

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Omg food and the way they cook the food is so cool and I loved it. However it gives you the straight bad belly not the place for a first date. Apparently I'm not the only one who's blogged or posted this

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Dhvani Patel . 2018-05-02

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It's okay. The food was nice. The teppanyaki chef was business like rather than entertaining. The flaming onion volcano was likewise "functional", rather than spectacular; the harsh lighting may have reduced the experience. We had a nice time, but I've been to better.

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Steven Hackney (Shoulao) . 2018-02-24

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Food was okay. Took a long time for the chef to come. Took a while after the food was cooked for my rice to arrive. My friends food was served way before mine

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Sian Trimble-Davey . 2018-02-24

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Also,ich wartete ein halbes Jahrhundert auf die Bedienung. Das Essen dauerte auch lange bis es kam. Geschmacklich ok.

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Leo . 2018-02-18

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Used to be good. Is now slow and has super bright laboratory-grade ultra-white LED lights everywhere. The least flattering light for humans and food ever made. Disappointed I suggested we come here tonight. Don't expect to ever return.

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Eurydice Sophie Exintaris (eurydice13) . 2018-02-16

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Dinner show amazing! favorito!!

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Júlia Paião . 2018-02-02

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Great cooking show but after our meal was cooked! (you can request the cooking show once your meal has been cooked) Please be advised if you are a person who does not drink alcohol to be asked to be seated on a separate table as the food is cooked with alcohol! (especially for muslims). I believe the food is overpriced for rice and chicken and soup! Our chef was great and would recommend this restaurant for special/date nights.

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Faye . 2018-01-31

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Enjoyed the experience but at a huge cost. The food is good but not the best.

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David Lichtenstein . 2018-01-16

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Avoid! Service and food is absolutely abysmal. We waited 50 mins for the chef to come despite making a reservation in advance. The chef admitted it was his first day and burnt the food and failed miserably with regards to the party tricks. I ordered two cocktails which the waitress completely forgot about to add insult to injury I was completely embarrassed when the staff refused for me to make a payment via Apple Pay despite having the facility to do so they kept saying they don’t take contactless when I explained several times that it’s Apple Pay not contactless a big fuss was made I ended up waiting over 30 mins before they decided to take the payment via Apple Pay. It was my partners birthday and I informed them over the phone that I would like them to sing happy birthday which I had to remind them about at the end and the effort made was shocking

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Anthony Curtis . 2018-01-13

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Dinner and a show, well done, friendly staff, great food.

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Michael or Shantel C . 2017-12-28

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I have been to Benihana Gold Coast Australia several times, every time we had a nice experience. So we decided to try this teppanyaki restaurant in London since we stayed in St. Paul's Grange for 3 days. The food is ok, not as good as we had in Gold Coast. The service is horrible, the chef gave us a feeling that he didn't want to work here at all, his attitude towards customer was horrible. A lot of interesting things I had during teppanyaki were missed out here such as flaming. The whole restaurant was quite smoky and the ventilation was really poor. That shouldn't happen in Teppanyaki.

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Leon H . 2017-12-27

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Nearly empty, no atmosphere - food came way too fast and then 30 minute wait for bill. Can't think under which circumstances we'd return.

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Chris Hynes . 2017-12-20

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Great service and extensive menu options - both à la carte and on the hibachi grill.

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D. W. . 2017-11-18

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It's the best Benihana in the UK.

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Kim Ford . 2017-10-22

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Nice place, with a really nice chef from Lincoln. He was only 5 days into the job, but he was a great chef and host.

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Tara Dallinson . 2017-10-07

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Great experience, ask for chef Randy

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Julie Geraud . 2017-09-12

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Food quality not great, the steak tasted like the had brought it from a local supermarket. Prawns and veg were very tasty

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Jaleh Moyse . 2017-09-05

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Great Teppanyaki restraunt with a good selection 9f food. Weekday evenings are usually quite where you can sometimes get your own chef for your group and won't require to share. I would recommend the tenderloin steak with lobster tail or black cod

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Saiful Islam . 2017-08-24

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Cold services. Pricey food. And the worst thing is the plates they served us were absolutely filthy. See pic if you don't believe.

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Tung Nguyen (Sanji Skywalker) . 2017-07-14

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It's not bad. If you haven't been to a place like this before it has the novelty factor of having your food cooked in front of you with some theatre from the chef (flames & flipping of food) but the food is mediocre. Quite expensive for what it is so doubt I'd be rushing back.

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Billy Sullivan . 2017-06-18

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Nice food but wouldn't go again

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Giuseppe Milazzo . 2017-03-05

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Good food and entertainment while you eat

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John Jappy . 2017-02-27

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Good choice for families with kids. Close to St Paul Cathedral

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Juan Carlos Pedreira . 2016-12-30

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Benihana was okay. The food here tasted good. And general atmosphere was okay. However the prices were very high, the chef cooking could have been somewhat more interactive, and the portions could have been a slight bit bigger. Otherwise it was okay

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Amish Desai . 2016-12-24

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The hibachi chef was a nice guy. Food was average.

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Mike D. . 2016-12-23

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Terrible, they let me wait half an hour without cooking anything because the people from the same table didn't order. And the food is not good.

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Xuejiao Hang . 2016-12-22

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Great entertainment and food. A bit pricey. Beware of allergies as they cook seafood and meet on the same hotplate at the same time. Even without properly cleaning it.

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Kim Gehrke . 2016-12-11

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Wonderful place where you get to watch the food being made in front of you. Only issue we had was being close to the door on a very cold day wasn't ideal. Food for child quickly.

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Joseph Webster . 2016-11-28

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Quiet secluded Benihanas. Not as crowded as Piccadilly

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Ryan OLeary . 2016-10-01

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Pricey for small portions but really nice and fancy live cooking show

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Varot Varotsirin . 2016-08-22

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Very disappointed. Worst wagyu beef I've ever seen

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CLAIRE CHANG . 2016-08-22

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It was noisy, service was slow and the food was not worth the bill! Would not return to the establishment

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Jo G . 2016-01-16

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Very disappointing - overstaffed with nice enough staff but clearly overwhelmed / undertrained Wine was spilt, the wrong main was brought to my table then whisked away, The table next to me also had the wrong food served. When my main arrived back it was "cubed" steak as opposed to the "Thinly Sliced" on the menu Steak was also cold, on a positive the Hibachi rice was ok Service ok but not to the necessary standard and the constant changing of the music by the gaff proved to be irritating at best. Overall is avoid unless I had to eat there again Come on guys you can do much better than this !

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Griff thomas . 2015-11-17

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Whilst I love Benihana across the world my latest visit to the one is St. Paul's was a tragic one. From the minute we walked in we were met with an unwelcoming member of staff. We were told we wouldn't be able to redeem the special offer despite having booked in for it upon the instruction of the manager. When we asked to see the manager we were met with a blank look. We sat down after the staff member had back tracked on the story and were able to get the special offer. However by this point the sour taste left in our mouth by uncourteous staff was too much and we left.

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David Jagroop . 2015-02-24

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We took the in-laws here for a special treat, and we were pleased to find out they even had a mid-week offer going. The show is probably not as impressive as sen-nin in this one, but they didn't fail to impress. And the food was delicious too.

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Alan Mosca . 2013-04-26

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