LEON - Horseferry in City of London, Westminster

Breakfast in box not good £8.99 not worth it contents cheap weren't cooked right

It's fast food. Waffle fries were good and chicken nuggets were good. Service was quick.

delivery driver rude he buzzed my door 1st time and my buzzer cut him off he buzzed the door again and just snaps let me in he comes to my door with no smile no greeting just shoves food in my hand and goes customer service means a lot to me he needs customer service skills!!!!!!

Always very friendly staff and good service

Kiosks up front for ordering. Regular prices for fast food.

Very nice atmosphere, friendly service, prices are ok, and the coffee is very tasty

The Mocha I ordered from Leon did not taste very great and it kept on leaking through the lid. Other than that the food was good

David makes us smile everyday when we get our breakfast :)) Great customer Service

Always enjoy Leon. This one in Horseferry Rd is spacious and comfortable.

Delicious breakfast options near attractions without the crowds. Really nice place.

selected korean sauce to be added - was not. also looks like a single portion of hash browns instead of double as ordered.

The toilet is not working. The staff serves very slowly despite the fact that there are no customers

Food was great. Staff really good. Enjoyed our two evenings in Leon Horseferry. Surprisingly quiet area in the evening considering it is central London.

Foods good, staff are friendly. May I ask though - why are there no hooks in the toilettes? Nowhere to hang bags, coats etc. I’ve had to improvise 😂 It’s been like this forever. Please can you get some hooks installed, they aren’t expensive. Your patrons will appreciate it. I’ve attached some hook examples for your consideration 🪝 lmao

Tasty fast food and decent coffee.

Great gluten free products, fast service

Staff is rude with attitude, food is always stone cold and doesn't taste fresh. Waste of time and money.

All good: love the way Leon wrap their food specially to conserve heat.

Ordered my fish finger wrap meal and was cold. I raised this with the gentleman behind the counter who tried to convince me it was hot. They replaced my food and the potato fries were hot but the fish finger wrap was stone cold. The quality of my meal was truly shocking. The fish tasted cheap. Won’t be returning.

On the menu there is very little choice but the meals served are but the price remains a little high

Wonderful service and wonderful manager. Alina help me a lot and then provides so many stuff and guidance to service speakers quick enjoy it.

very good hot chocolate and you can choose different milk alternatives. The wraps are delicious. A good place to take a break every now and then and you have the opportunity to briefly charge your cell phone 🙂

Food was cold and dried out. Ordered korean mayo received ketchup....!

I do try to understand why English people think they know how to cook good and tasty food. I have never ever tried anything like this before.... Food taste nothing! OVERPRICED! Staff is rude

Excellent service. Every, single, time.

Already visited this brunch a few times with my family and friends. Nice location, clean and cozy setting, tasty and healthy food and drinks, very friendly and helpful staff. Will visit again. Highly recommend.

Very friendly and helpful staff, cozy setting, tasty and healthy food. Highly recommended.

I go there as a punishment coz the food and that female manager (with the worse attitude ever) suck! So here, I'm turning this negative experience into a better self. See you soon grumpy manager!

Great place, staff were excellent

Very good experience. Delicious food and quick delivery.

A problem of fly infestation was reported last year - 2022. The dessert items out on display were covered with various flies - crawling inside and outside of the cakes and cookies on display. Leon restaurants made assurances that this issue is being adequately addressed. But a year on and the same problem persists. It seems that LEON restaurants don’t really care or see this as a food health and safety issue. This problem has been reported several times but nothing really happens to rectify it. And right after reporting this issue again - last week (w/c 14th August 2023) for 4th time, and after making more empty assurances, the dessert items are back out in the open with flies crawling all over them. I’ve included recent videos in this review. Selling food like this to the public is unacceptable, especially when it’s a known issue.

Nice food although not all the options are as healthy as intended to be. We went for late dinner, I think the ambience would be better at lunch time.

The service of the waitress here are very bad and disgusting ！

مطعم وجبات سريعة ومقهى هادي وجميل

Had my phone stolen here by a 'begger' - captured on their CCTV

Galėtų garnyras būt labiau išviręs. Tiesa, jei maistas tiekiamas valgyt vietoj- galėtų naudoti ne vienkartinius indus! Aplinkai trūksta švaros!

I enjoyed my freshly prepared meal here, which was ordered via a touch screen, but there are staff available to take orders the "old school" way. The portions were great and for what I paid I found it to be a good price for the location of the restaurant. The staff were good fun whilst I was waiting for my food to be prepared.

I recently had the unfortunate experience of receiving abysmal customer service at a store last Thursday around 12. I felt as if I was being treated like an enemy rather than a customer or who promoting same brands in another place, with both the supervisor and assistant displaying an attitude that made me question their professionalism and dedication to their roles.

Not my favourite chain. But edible, and does try to be healthy.

Very clean and chilled quick bite spot.

Food is nice but really expensive.

The delivery arrived in good time although it was raining. The courier was very polite and friendly. The rice was warm although the potato waffles were a bit cold when I received the order.

Nicht nur Burger ganz lecker für zwischendurch

Foods lovely but 2 weeks in a row they forgot the same item. No contact to tell me or offer a replacement. Just didn’t show up. Just eat better refund

I did a great choice visiting LEON Horseferry.

Excellent meal and delivery - would order again - yum yum!

This site gets quite busy and can run out of much stock by 2pm. Aside from this service is speedy and food always tastes good. Portions are a little on the small side.

We had flat whites! Very Good!! Amazing, and thank you for the excellent hospitality

Lovely delivery person and food as always, but unfortunately the coffee wasn't wrapped properly and spilled all over the muffins which were also not wrapped in tin foil and therefore tasted of coffee. I wouldn't usually complain but this is now the second time this has happened from a restaurant which used to have such stellar packaging. I am just a little disappointed.

Great food, Great atmosphere, Great deal.

The staff are very kind and always clean inside. The most important thing, the foods are tasty and healthy.

C'est vraiment dommage. L'enseigne à l'air sympathique mais le services et les produits ne sont clairement pas à la hauteur. Nous avons commandés à la borne deux petits sandwiches, un halloumi avocado et un vegan "saucisse ", mais surtout deux paquets de Hash Brown. Pour un total de tout de même 13£ sans boisson.. Une fois arrivée à la caisse, la personne nous dit qu'il n'y a plus de Hash Brown, et que nous allons avoir des cookies. Nous n'aimons pas les cookies, mais visiblement nous n'avons PAS LE CHOIX, et nous avons déjà payés... La moindre des choses est de prévenir les clients, et/ou de proposer un remboursement ? De plus, la taille des produits est vraiment ridicule, je n'ai pas de grandes mains, et le sandwiches faisait a peine la taille de ma paume, je vous laisse constater sur les photos. C'est cher, peu savoureux, et nous avoir fait payer pour quelque chose que nous n'avions pas eu est clairement pas correct. De plus, les toilettes étaient degueulasses, pas de papier, pas de savon, et de l'urine partout sur le sol. Passez votre chemin

First time in a Leon. Absolutely dreadful. Late delivery and chicken burger was appalling quality and really badly cooked. Threw most of it away.

Everything was fine with order. All items were present. Rider was very courteous and polite. A very good delivery experience.

Came in for a quick lunch and got the autumn mezze salad bowl. The veggies were past their due date and did not taste good. I couldn’t eat my meal. The pita I ordered was stale. I wouldn’t recommend this place

Best coffee in the mornings but the snacks/cakes are very limited.

I had the worse porridge 🥣 from that store Neve I will go again

Excellent quality food delivered quickly.

Modernes fast food für Kalorienjunkies:) Sehr gut für den schnellen, kalorienbewussten Feinschmecker…

Very small portions for a expensive price.

I ordered a chicken wrap, and got a halloumi wrap instead which i hadnt ordered

Clean and served very tasty meals and salads.

I will be ordering again. Very very happy with my order. Loved every bite. Thankyou

Very unfriendly and not tasty. What a pity spend money for something like that. They were not amused to give us a receipt. Never again! It has a reason why this Restaurant was empty.

Pretty good all round (First visit) I thought the vegan burger was a little dry but I had chosen the gluten free bun as an option so that may have added to the dryness. That said it tasted good and the vegan cheesy fries were great.

They ran out of the cookies I wanted. Also if healthy eating there were no vegetables with this at all and 2x carbs

My first visit to a Leon and it didn't disappoint! So wonderful to have delicious & flavoursome gluten free & dairy free options, loved it!

As always - great experience and food. Very happy.

Leon and a breakfast in St John’s Gardens. On the move and want a quick vegan breakfast with a nice view - grab something from Leon on Horseferry and within 2 mins you’re in the tranquil St John’s Gardens. Leon don’t have a huge choice for vegans (much more for veggies) but there is porridge, a few other sweet options and vegan sausage sourdough muffin. Ordering is really quick on the touchscreens, as with every conceivable option available and it will email you the receipt too. I ordered the vegan sausage sourdough muffin, hash browns with a vegan garlic alioli, oat milk latte and vegan pecan and maple oat cookie. It took 4 mins to arrive and with 5 mins of ordering I was sat in the gardens in peace. Muffin was tasty with spinach and a tangy sauce so not dry at all. 4 moon shaped hash browns were not greasy and delish in the garlic alioli. The cookie and coffee rounded it off nice and I’m ready for my day - calm and full. (If it’s raining or cold you can eat in)

Disgusting food never ever trying it again

I ordered 2 things. A chicken wrap and burger. I was given a halloumi wrap that was cold and not fresh, not sure how that gets cocked up. The wrap was significantly overpriced for what you get too.

I’m actually quite impressed. Good food with quick delivery. Just what I needed 😊👍

It was ok, but not very warm and they forgot my ketchup

the delivery person left my food outside and cycled away

It’s the 4th time now that they send me the world stuff now they didn’t send me my juice so it came with no orange juice

Food was all completely cold, wasn't a joy to eat so probably won't be ordering again.

The latte had spilt all over the bag, my food and my floor. Completely unacceptable!

The food is not fresh like it looks in the pictures, but it was delivered quick and the flavours were alright so not bad for the price :/

food was cold and rice undercooked

Totally wrong order. I couldn’t even eat the wrong order that did arrive as it contains pork. Now the long wait for a response and to get my money back…

It was extremely fresh and perfectly warm to eat 10/10

Food missing and when I called they wouldn't replace it

Lots of items were missing and one coffee (the only one that i got it) it was spilled on the other food. Very disappointed

This was the second time when an order arrived over one hour late.

Great service from courier! Very friendly and polite. Arrive in good time!

They said they close early because they ran out of food - I think they normally close at 9 but instead they closed at 8. I think maybe they weren't allowed to put up closed signs? Or maybe the staff just fancied an early night?

Left hungry with missing items and the wrong order. The delivery should have been super fast considering it was only half complete.

I decided to try Leon as most places near my hotel were shut. They have large self order machines. Annoyingly, I got to the end of an order before the machine asked me to tell staff it wasn’t connected to WiFi. I ordered on another machine and food arrived quickly. I had a chicken burger and baked fries. I wasn’t very impressed with either. The fries are waffle like but a number of them were green in places, obviously I didn’t eat these. The chicken burger was moist and on a nice bun with salad but I didn’t like the taste of the chicken, it also had a slippery texture - that may just be me but I won’t order again. The menu looked varied, I would go again and try one of their box meals next time. Service was really quick and friendly.

The chicken burger and chips costed 9.20 and was really dry and small. The staff are nice though but the pricing and food aren't that great

Ordered a meal deal but didn’t get my Mac & cheez bites

Really bad food cold cheese chips and don't get me started on wrap over £9.30 so bad

Item missing and food arrived soggy and cold

I did not recieve all all the items I ordered and there were no Utensils as I requested..

The food was beautiful, but arrived cold & smoothie was missing, overall good value and tasty

Good experience overall, food was quite cold when we got it, chips especially

Food was a little cold by the time it arrived - but really enjoyable

Good food, and a lovely, friendly delivery rider.

Great food but instead of the chicken burger we got a Love it burger. But hey ho we’re in the middle of a pandemic and I couldn’t be bothered to make a song and dance. Just enjoyed the food.

I was excited to try this "health conscious" fast food. Unfortunately, I was slightly disappointed. I had the chicken burger and it was quite bland, both in terms of meat and sauce. It did not taste bad, yet it was not what I expected. Fries were not crispy and quite tasteless.

The staff are friendly, when my friend wanted no beans in his breakfast box there was no problem in sorting it! :)