Lemon Plaice in Welwyn Hatfield

Had been recommended so drove out of town to visit, waited considerable time for a simple order and actually the food was not too shabby so was happy to have waited , however what let it down was the attitude of the server (lady wearing a mask over face), she was very rude and not helpful. Very to the point, blunt and considering it was a new visit, didn't want to help or engage. Whilst it may be busy, each customer is valued in any business, and I certainly didn't feel that here.

Visited to order food for takeaway tonight. A que to begin with (expected on a Friday night) waited 55mins for the order to be ready to then drive home (15mins away) and they had not even completed the correct order!! Was missing 2 saveloys from our order which was my sons meal! I tried to call 7 times and it just rings out each time! I do not want to complete a half an hour drive to collect the items I have paid for and shouldn't have to!! Will not order again.

This is a takeaway with a small restaurant next door. The fish Haddock was superbly cooked and the chips were not enormous. The restaurant was friendly and service timely

As usual, a superb meal. The best place to eat, for fish and chips. It really is ‘fine dining’, rustic style. Thank you Steve. Thank you Tina.

Excellent fresh fish, beautifully cooked and served with chips. Eating straight away in the restaurant is the best way to enjoy.

Whilst thoroughly enjoying the food the larger lady who worked there serving us was extremely rude and rolled her eyes at me a few times when asking questions about portion sizes, clearly shouldn't be working in customer relations

I think it's the best battered fish, battered sausage and chips in the area. Mainly take-away and they've also got a tiny restaurant with "bring your own" wine or beer arrangement.

Great place but whenever I go they have no pies apparently they are "too expensive" to prepare in case they are not sold. Poor.

Feel very upset told me my food would be ready almost a half an hour later was letting other people that just arrived get their food before me I can only imagine it’s to do with my ethnicity very rude would not recommend to anybody that would have a similar experience as me

Never mind the reviews saying it’s the best fish and chips in Welwyn . In my opinion it’s probably best in the county and there’s serious competition for that accolade. Small rustic restaurant but absolutely perfect meal and friendly service. Yes, you have to wait a bit but then it’s being freshly cooked so well worth it. Hope to go again soon.

Best fish and chips I have ever had, defo going to come and get again and again and again

Very friendly well organized fish and chip shop with sustainably (MSC, Icelandic Responsible Fisheries) sourced fish. The small restaurant (seats 12) offers fresh tea by the pot and is a great alternative to eating in the car or hotel room (speaking from experience)! Medium chips portion will more than satisfy most people.

Super expensive, but that could be because I lived in Kent for 13 years before moving to France, where buying the same thing would have cost me about half the cost of this. Fish is great, we had a plaice and medium cod. Chips had just come out, and we're a tad under cooked.

Delicious fish and chips. Thanks

Not impressed in all honesty. First time trying here and was waiting a good 25 mins for the food in a tiny little space with lots of people. Maybe instead of trying to squeeze more money out of people by having a seating area (that is charged at £2 per person) you could make it a better experience for your customers by having more room for them to wait. Found it to be quite expensive compared to other chip shops in surrounding towns, and portion sizes were not the best. A medium cod was smaller than my wife's foot (size 5), and the batter was very light in colour and quite tasteless (but milk is cheaper than eggs I guess). For the price I paid I could have taken the kids out for a meal (but it is generally frowned upon to measure food up against feet in public). To be honest it's hard to mess up fish and chips, but this place had a damn good try at it.

Website states open ..drove all the way there Wed 9 August.... closed ... ? No courtesy for customers 😒

I was working in the area and about to drive back north and happened upon this fish and chip shop. I had a small fish and chips with mushy peas and my word it was outstanding. Every mouthful was heaven! Freshly cooked to order and in veggie friendly fat too. I wish this was on my doorstep. Nice staff too.

Still the best fish and chip shop/restaurant in Hertfordshire. We had a takeaway tonight. High quality food and trust me we know our food. Thanks for the fine dining.

Absolutely delicious still hot when we got back home to Hatfield,

Good chip shop but don't go though if you want a pie as they almost never have them. Also you can't ring up to order as they are engaged or don't answer the phone.

New favourite fish & chips! Delicious!

Always great fish and chips. Always there's seem to be a busy plaice 🫣. We will return

Excellent restaurant with three tables of two, four and six persons. Very cosy, warm and good atmosphere. Two independent doors for restaurant and take away. 10/10 in quality of fish, service and menu where there are infinite sizes you can choose for fish. Incredible butter, chips were amazing and sauces I have to say it was a plus. I am sure we will be back.

Best fish and chips for miles and miles Fresh , clean . And very friendly staff 10/10

Good clean food. A little pricey but you'll get a good meal for £10 takeaway. Beware, there's a whopping £4 to £5 charge per person to eat in. This is really unfair. I think £1 tops per person is fair.

Really good quality food and friendly staff. Strongly recommend it. Will definitely recommend to friends,

Very tiny portion of chips for the money. Medium chips not enough to fill a sandwich. Wouldn’t go there again. Been to Rotherham chip shop for less price and struggled to finish the portion. Definitely not good value for money.

Freshly prepared and delicious dish & chips

Moved to area so first visit. It was very busy on a Tuesday night but worth the wait - light crispy batter and fabulous chips. The Irish curry source was lovely. You may well have to wait but as the sign says this is not fast food it is quality food. Thoroughly recommend.

We have just had a fish supper in Lemon Plaice. We have never eaten better fish and chips, in fact it is 'fine dining'. The fish was beautifully fresh-as usual. Cooked to perfection. Thanks guys.

Love it. Lovely barmaids and super service. Didn't eat but the food looked good. Will be back for sure.

After trying many fish and chip shops around Welwyn garden even Stevenage this place I’ve got to say has Toped the mark 10/10 on fish and the chips, would highly recommend the Irish curry sauce everything cooked to perfection and after ordering great with timing will definitely be returning prices are good for the quality of food

Omg Best fish ever, I was in the area staying in an Airbnb , we decided to visit this chop shop , once we arrived we decided to eat in, I absolutely love the fact the skin had been removed from the fish , Also the batter was so crispy and tasty, honestly the best fish & chips I’ve had in years , we’ve left the area now, but will 100% be back, it’s definitely worth the drive

One of the best chippys around. Fish is always really fresh with tasty batter and cooked to perfection

Good quality food. Well worth a visit

This has become our regular now food is great. Best to order and pick up so you don't miss out

Despite COVID The Lemon Plaice has marched on ensuring our favourite takeaway is available as always. Unlike some chippies they also take contactless - so you don't have to carry bundles of cash. Our tennis club regular places an order for 25 portions of F&C for our Friday Night Tennis Social. No other chippie in the area tastes so good. None of your greasy batter and chips. Everything cooked to perfection. The best example of an original British takeaway.

Perfect fish and chips. Restraunt opening soon

Delicious fish and chips, great range of veggie options too!!

Always lovely! The chips are awesome ..... I just wish they would bring back the vegan pie option.

First time eating from The Lemon Plaice this evening but would highly recommend it. Very impressed with the quality of the chips - fresh, non-greasy, and quite light and fluffy (with the odd crunchy chip). It will probably become my local, go-to chippy now and without exaggerating or speaking too soon would say they serve the best chips in the Welwyn/WGC area.

People giving 5 stars, have clearly never left the village and tried other fish and chips....massively over priced for what it is. Scampi was overdone and a very small portion.... Chips were average at best and also a small portion in comparison with others. The only half decent thing was the gravy. Waited 50 minutes for it too, so Definitely won't be back.

Best fish and chips for miles around, be prepared to queue but it's worth it

consistently good fish and chips at very reasonable prices, best in the area

Nice fish and chips, a bit expensive, they prefer that you order ahead, which kind of defeats the object of fast food or sour of the moment. Still nice though.

Absolutely the best fish and chips I've had!! The service and staff was excellent (the woman brought our food out to us) I would very much highly recommend....

We live locally have been buying from them for years! They have the best fish and chips in welwyn/ Hatfield area by far! Cooked fresh and perfect every time Keep it up guys!

Everything cooked fresh to order. Perfect fish and chips every time. Unbeatable.

Excellent fish and chips cooked to order however due to covid queues form outside . It's a small shop anyway but the wait is worth it.

Amazing food. Friendly service and quick on the orders. Also its always hot and freshly made. Great place to get something to eat

If you want delicious food with a smile, look no further. Best chippy ive had in a long time

The best fish and chips ever! So freshly cooked and crispy. The portions are very big and the price is good! Highly recommended! 🌟

Lovely fish and chips freshly served friendly staff

Always freshly cooked and tasty. The best fish and chips by miles.

Absolutely brilliant non greasy fish and chips

Best fish and chips in welwyn

Best fish and chips around. Had a few during lockdown, consistently excellent food cooked and delivered by very good people.

Used to stay next door 50 years ago when owned by Polish gent,( visited just before lockdown in March) chips were good then and pleased to say they are now the best I have ever tasted, the lady was very pleasant and listened to an old mans ramblings patiently.

Well what can I say! Soooo good ! Staff are very friendly and service is great. The best fish and chip shop by far, as not greasy like all the others I’ve had. They deliver too 👍

Had a delivery last night and it was a life saver. Thank you - fish was crispy and delicious and chips we perfect. Thank you

Fantastic food and very friendly staff

Lovely fish and chip bar and they even sell fish in batter which is then deep fried. Chips are to die for.

very greasy and well over price save your money. dont know why everybody raves about it. will never return try shopplands better price too.

Book a table and enjoy lovely crispy fish and chips.

Excellent fish and chips and Veggie LM sausages.

Great quality, not overly greasy like so many others. Cute seating area too.

Tasty food, friendly service, a lovely plaice ;)

The best fish and chips I've had for many years!!!! Worth the trip just for them!!

Lemon Plaice is a small family run restaurant and take away fish & chip shop. The evening we went the restaurant was full, so it’s worth booking in advance. As expected the food was good, good portion sizes, and we were served quickly. Very good value for five of us. The restaurant offers soft drinks, tea & coffee but doesn’t have a licence to sell alcohol, though I think you can take your own.

Fantastic fish and chip shop all the food is fresh and always tastes fantastic.

Great chip shop BUT on last 3 visits no pies left even at peak times. Advised to ring first so I did and nobody answered phone. Seem to be more concerned about cooking too many pies than satisfying customers who want them.

Firstly I must say a big congratulations to the owner. You can tell the care that has been put into the food and place. My Mum and I are heading home after a long day and to find this was such a piece of luck. The fish had quite possibly the lightest and crispiest batter. We decided to sit in which made the experience even better, partly because of a proper pot of tea :) Really well done and what a lucky bunch of locals you have! Will be seeing you again, not sure when mind but if I’m heading up the A1 I will take a detour.

The first time I've been and not the last. Best fish and chips ever. I usually get bored with chips and leave some but a clean plate this time. Cafe side is cosy with a relaxed atmosphere and well worth a visit.

On this occasion they got "easy on the vinegar, plenty of salt" the wrong way around but this is still the best chippy for miles, by miles 🎱

Great place. ..Sorry. ....all cooked to order so you have to wait. But worth it. .they do half portions. Which is great. Recommended. .100%

I live two hundred miles away but pass nearby every few weeks and look forward to popping in

I Often go out for a meal in the evening or get a take away. Quite close to home appx. 3 miles. The fish and chips of good quality and were still warm on arrival at home. I will be going back.

Long queues during peak times, especially Friday nights. Food is very good quality though and cooked fresh to order. Not greasy like so many other chip shops.

Go as a group every 6 weeks and love it. Food and staff lovely

Hands down the best fish and chip shop in the Welwyn area.

Great local friendly tasty fish and chip shop

Although small this fish shop meets all requirements. Crisp battered fish. Plenty of choice and reasonably priced. There is a restaurant attached.

I only had chips, they were nice, hot and tasted great!

Really quaint corner fish shop! Quite a busy chippy, but worth the wait! Homemade yummy chips with some really crispy fish!

The fish is flat, that proves the fish is frozen when fried.The staff are far too young to know what they are doing. I was served by a girl with a ring in her noes. will never go back.

Really decent fish and chips, never too much batter. Very friendly.

It is one of the slowest fish and chip shops around although the quality of there food makes up for the slow service.

I have travelled to many places in the UK and this is one of the best fish and chip takeaways I have been to. There is a restaurant attached to the takeaway but I have not tried it yet. You are definitely given the best fish and the chips are great. Definitely will be going back on a regular basis!!

This is a difficult and strange review to do because so much of the offering is very good. Also, I don't do reviews becasue they are generally for people with far too much time on their hands. However, I am doing this because the shop is worth my time to attempt to improve the customer experience. The fish and chips are exemplary and the chef (stubble, been there for years) takes great care and pride in producing a quality product. When you eventually get served the customer experience is ok. The thing that never fails to irritate is the complete and utter blanking of customers as they enter the shop. You stand around for what seems like an eternity with staff making no eye contact whatsoever with no acknowledgement of your existence. This week I stood for 15 minutes. There were not many in the shop. Rather than get annoyed I just stared at the staff waiting for some sign that I was not an alien. None was forthcoming. When the assistant accidently caught my gaze whilst returning to the counter she immediately looked away. It is as though they know that they are not communicating and are embarrassed by it. I have lost count of the number of times people in front of me have become annoyed and left the shop without buying. It happens at least 50% of the time that I visit when there is a queue. What they need to do is manage expectations. The cop out sign that is displayed in the shop saying that there may be a wait and that great fish and chips take time is simply not good enough. What needs to be done is not rocket science. Simply, as a customer joins the queue they should be greeted. They then should be informed whether anything that is currently cooking / cooked is available and then asked what they want. If it is not available the customer should be told that it will be 5/10/20/30 minutes or whatever until their food could be ready. Manage expectations, don't allow people to steam. If you did this I would come more often and your shop would not get so many walk outs. You are in a customer facing business. Please learn the rudiments of customer interaction.

When we moved to Welwyn, our very first meal on the moving in day was take away fish & chips washed down with a bottle of champagne.

I can't fault the food - there's a good selection, it's always cooked well, tastes good and the prices are reasonable. However the service is terrible. Anytime around tea time and there's a queue and a long wait. A few times now I've driven past and carried on as I can see it's going to be ages so they're missing out. I hope they read the comments and I mention it here because the problem can be easily addressed. For some curious reason they wait for each customers order to be processed and don't take orders before so you're waiting for ages in the queue when they could already have taken your order. It's frustrating.

Brilliant chippy. Good portions, crunchy chips and tasty fish. Small seating area, and take aways. A local institution.

Best fish and chips! Tiny little shop and you do have to wait a while because its so popular - but definitely worth it!!

Basically you can’t beat this place (excuse the pun!). The food and service is fantastic! Not to be missed if passing through Welwyn.

best place around the welwyn area for fish and chips. They also have a seating area to eat in with bring your own booze.

Best fish and chip shop in Hertfordshire

Best fish and chips for miles. Always good.

Very friendly staff and the best food you could ask for

One of the best fish and chip shops around. The fish is excellent and not greasy and chips made from select varieties of potatoes are also first class. You don't often get both. Choose your time as there can be a long queue.

I have used this Fish & Chip Restaurant for years. The quality is consistent and the food is tasty and fresh. It is very popular, especially on Friday from 5 to 7:00 pm - you can queue for up to half an hour for the take-away. The little restaurant is compact, very cosy, but good service. It isn't licensed as far as I know.