Based on 76 opinions finded in 1 websites
Based on 76 opinions finded in 1 websites
Nº 245 in 315 in Staffordshire Moorlands
Opinions
Decent food. Came here when staying over at the Premier inn Everything tasted great :)
K C . 2024-06-03
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Some parts of the takeaway nice. The satay sauce, don't bother, watery rubbish. Satay chicken not very nice. Wouldn't go here again. Far better out there.good delivery time shame about the food
Mark Leese . 2024-03-16
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Lovely dinner! The food arrived swiftly, before the predicted wait time, was piping hot and delicious. Will definitely be ordering from Laurel Inn more often
Molly Johnson . 2023-11-21
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The food is always red hot when they delivery but this time round it took them almost 2hours to deliver and the driver wasnt happy at all
Sean Hall . 2023-11-13
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Order at 6.15pm food arrived at 8.45pm..after several phone calls chasing..in the meantime had popped out to get a kebab and got back before Chinese arrived..at least next nights tea is sorted..but if u haven't got the drivers switch off the delivery option ..
john booth . 2023-11-12
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Ordered tonight at 6pm (ish), food didn’t arrive until 8.35pm! Of which one of our children gave up & went to sleep! 2 phone calls in this wait, the second telling us that it was with the driver, who arrived 30 minutes later, and was then smoking as he knocked at our door whilst holding our food! We will not be ordering from here again!
Heather White . 2023-11-11
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Terrible service. Never going here again. FoodHub said 1hr wait time which is fine but we waited nearly 2 hours and called numerous times so we asked to cancel the order but they said “you can’t cancel your order because it’s with the driver” luckily we chose cash payment option and driver took the food back. The person on the other end of the phone was just a child!! and when we asked to speak to the boss we were told “the boss is busy.” The child kept just kept saying things like “all the other people have to wait” and “we are busy” etc. I’ve had plenty of takeaways in my years and this is by far the worst service I’ve ever had
Josh . 2023-11-11
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Unfortunately, the only tasty thing were the salt and pepper chips,the steamed rice.Satay Vegetables, salt and pepper tofu were far too hot and spicy,which spoilt the taste.the shredded crispy beef in Beijing sauce was inedible, it was hard instead of crispy and soaked in too much spicy sauce.The delivery was fast and the delivery person friendly, but will not order again.
Beate Benton . 2023-10-15
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I often have food here, and by far my favourite Chinese. Portions are generous, and food is so tasty. Customer service top and would highly recommend
Donna Hamilton . 2023-09-16
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We’ve had our takeaways from the Laurel Inn for probably as long as it’s been there, guessing 20 years or so. They are very friendly, hardworking people, we really enjoy the food and we don’t get Chinese take-out from anywhere else.
georgina arapi . 2023-09-10
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Ordered from here whilst camping near by food was amazing probably one of the best I've had for the price. Very reasonable price the portions were large more than ample for two people and had leftover. Only reason to a 5 star rating was we waited 1hr 25 minutes for delivery however it was worth it .
Sarah Atkins . 2023-07-09
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Food is average. However payment is cash only which is clearly TAX AVOIDANCE. They used to take card . But that is a no no anymore. Clearly another take over bye another family tax evasion. Nice that they the Sandbach family’s money however don’t want to pay tax in are great country and Sandbach . 18 month open and close in different names ie tax avoidance. Terrible. They really don’t care about the uk / Cheshire. Just themselves
Lee Daly . 2023-05-19
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My go-to place for a chinese takeaway, the food is absolutely delicious and they have a great and tasty range of tofu dishes which I'm working through trying! The portions are amazing - a tub of chow mein does me good for 3 meals, and it's as tasty as leftovers as it is fresh. Speaking of fresh, the food is always absolutely piping hot, and the few veggies I've had in dishes (i'm not a vegetable person so don't order dishes in with them really!) are crisp and refreshing, especially the broccoli! We usually collect and the young lad behind the counter is an absolute sweetheart and has second-to-none customer service skills!
sarah glover . 2023-05-04
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Food was very nice Staff was friendly
Jia . 2023-04-27
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Ordered from here last night, knew it had a 1 star food hygiene rating but ordered from here because it was recommended. Glad I did… it was phenomenal. The rice was delicious, ordered the Singapore Fried Rice, the meat was lovely, big cuts of NON processed char su. The meat tasted really fresh which is unusual for a Chinese. The rice was fluffy, the veg still had crunch, the satay sauce didn’t develop the traditional microwaved skin that most takeaways supply. The veg spring rolls were crispy and the prawn crackers were fresh and crispy. Asked for chopsticks and they kindly supplied at no extra charge, and they were the environmentally friendly bamboo variety. I’ve worked in food my entire adult life and it’s hard to get anything less than a 5 star, nor is there any excuse to get less than a 5 star. However that being said, we all have bad days and in my opinion they got really really unlucky because their food is exceptional and easily the best Chinese food I’ve had. Would highly recommend and will definitely be going back.
Nicholas Ridgway . 2023-03-27
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Used Laurel Inn for the first time last night and ordered online. The food was excellent, well prepared and delicious. The delivery was brilliant, infact it arrived slightly early which wasn't a problem. I will definitely be ordering from Laurel Inn again.
richard scott . 2023-01-21
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Lovely special fried rice, crispy duck could have been crispier but was tasty nonetheless Recommended
Darren Walklate . 2022-10-14
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Terrible food! Took so long to deliver and when the food did arrive everything was wet and soggy like it been sitting in the bag for about an hour! Never have food from here again
Rob Allingham . 2021-10-20
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Fast delivery, convenient pay online and tasty food. My new go-to for Chinese.
Jennifer Millward . 2021-06-02
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Overcooked rice and found a hair. Shame as Usually very good
Andrea Fairclough . 2021-04-27
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Absolutely delighted with our service tonight, the lady on the phone was lovely. Our delivery arrived earlier than expected. The food was fabulous, tasty and definitely plenty of it. Thanks, Happy customers!
Karen Dickenson . 2021-02-27
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Well I suggest you don't bother with this take away. Waited 2 hours and got the usual 'drivers out delivering' for the last 30 mins (for a 2 min drive). Now trying to get my money back from Foodhub
JJ McClure . 2020-10-17
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They are holding orders open on food hub to prevent feedback. Last nights order was delivered within 10mins of placing an online order. It wasnt a small order and I live around a 5min drive so it was clearly microwaved. I was real hungry so i dismissed the quality thinking it would be fine but i am paying for it today. *Avoid unless you fancy spending a day on the toilet
Jay . 2020-06-20
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Always have takeaway from here but tonight saw watered down sweet and sour sauce and no filling in the spring rolls. Very disappointing. Austerity!?
Victoria Mitchell . 2020-01-01
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Have only used the Laurel Inn for takeaway, but their food is always very well flavoured and not at all greasy, which some Chinese takeaways can suffer from. Usually phone ahead and place the order, and it's never failed to be ready on time.
Robert Watkins . 2019-03-06
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curry house special was very tasty
Lenny O'day . 2018-12-11
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This restaurant has now closed down.
Martin Gilchrist . 2018-09-05
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Greate food. Want to come again
May Linn johansen . 2018-08-21
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Felt unwell after eating at the buffet. Staff not very welcoming
Paul Baines . 2018-04-18
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Food very basic and salty. Been there several times and found it almost empty. Very cold Toilets are awful Big place no atmosphere Won’t be going there again.
Rob Swain . 2018-03-12
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Bang. 11.95 buffet, nailed at least £80 plus
Richard Hallen . 2017-11-21
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We had a great time! Food was great and the service was very great. We all had the Buffet, which was excellent. The staff were welcoming and very friendly. Another jewel in Leek! 👍 Will certainly be going back there again! 👌
Rob Swain . 2017-11-12
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Delicious food, friendly place.
Elizabeth Rusinowska . 2017-09-24
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Had a lovely, tasty meal here, friendly service.
Sue Newman . 2017-09-22
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Went as part of a party. Very much an English version of Chinese cuisine. I found it disappointing
Andrew Macpherson . 2017-09-08
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No complaints about the food I actually had; however, the 'BUFFET' service was not as advertised. I have been twice and encountered similar problems both times (please see my private message for more feedback on this)
Holly Ashbrook . 2017-08-20
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Great food and nice place. A few hiccups with service e.g. delivering one drink and then the other ten minutes later, delivering 3/4 of the dishes ordered and then five minutes later bringing the rest. It can be a little draughty at times so wrap up warm. Staff are nice.
Robbi Unwin . 2017-01-22
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A brilliant Chinese . Wonderful food . The best Chinese in Leek .
David Whitmore . 2017-01-07
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Always go here for a Chinese meal or order from here.
Goodwww1n . 2016-12-09
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Ordered sweet and sour vegetables with egg fried rice being vegetarian and found beef whilst eating it. Great thanks!
Chris Doran . 2016-05-13
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DO NOT EAT HERE. Food hygiene rating 1. Friend went here and had food poisoning for a week and subsequently in hospital for the second time. This place should be shut down. Couldn't give 0 star rating or would have.
Hazel Foster . 2016-04-28
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Good food and quick delivery!!!
Jason Bould . 2016-01-17
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Took the Mrs here for our tea out and it was the the best Chinese we have ever had and that's no joke crispy chilli beef was amazing along with the sweet and sour hong Kong style 100% going back there soon 10 out of 10 keep it up.
Dan Vincent . 2015-12-27
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Left my pet cactus in the oven there
Connor Ball . 2015-12-26
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Very nice meal, generous portions and very pleasant service. All 4 of us were happy, 2 adults & 2 kids. Would happily return. Thanks
Andy “AndyR” Rosser . 2015-10-11
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Good takeaway delivered super quick... Great.!!
Tony Ferg . 2015-09-18
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I've been twice with my wife and had fantastic food and service. Thanks
Richard Latham . 2015-07-11
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Great food - A excellent Chinese .
Dave Whitmore . 2013-06-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered food today which was supposed to be delivered only 100 meter away on our shop and despite two reminder they persistantly lied about the order of the status which was eventually attempted to be delivered even after I had cleared that if you can not deliver in next ten minutes please cancel my order and they called after fifteen minutes pretending they don't know where our shop is located which is right in the middle of the town centre some 100 meters away from them. I apologised to recieve because timw was up and I had to do my closing. Absolutely pathetic service don't know about the food.
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Visited here yesterday with friends. My friend ordered a pint of bass, which was the last one in the barrel. He took one sip and returned it to the bar as it was flat and he asked for a replacement Guinness. You might think that she’d have just replaced it like for like, or maybe at a push, expect him to pay the difference. Nope, he was asked to pay the full amount. So, £3.70 for a flat pint of bass that he returned and £4.80 for a pint of Guinness! We left after one drink and chose another pub nearby which had much better service. In addition to the poor service, the interior is tired and it’s not somewhere we’d go to again
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Tasty food and fast service. Shame to see it so quiet but enjoyed it nonetheless.
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Had a big £105 order to a campsite, all the food turned up on time, driver found us just fine. Great find
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This used to be the best around but the last few times I've used have been awful. Something has changed in the last few years. Charged £5 for delivery for 5 miles. Definitely the last time I will use. £32 in the bin