Lanercost Tea Rooms And Gift Shop in Carlisle

This cafe has just won Best Cafe in England Award..........whilst this is a lovely cafe and adjoining shop the menu is definitely lacking. For people with dairy or egg intolerances or requiring vegan diets there is nothing . We mentioned about dairy/egg allergies and asked if they had anything vegan. Was told nothing on the menu but they could "veganise" anything on the menu. Great we thought...... we opted for a vegetarian sausage bap which we were told was actually vegan..... after about 10 minutes we were told they didn't have any; but they could rustle up a delicious vegan breakfast instead. Excellent we thought....... after about 20 minutes the food arrived with dry toast, (no dairyfree spread), a few undercooked mushrooms and tomato, a small pot of beans and a couple of handmade potato cakes which were nice ..... all topped off with a fried egg!!!! They clearly do not understand that dairy and eggs can be very dangerous for people with allergies. Lovely cafe if you can eat anything otherwise don't bother

We came for the Italian restaurant and we weren't disappointed. The food is the best we have had in a long while. The portion sizes were generous and the staff were very attentive. I would highly recommend

Went for a date night with my wife. I had spicy chicken fillets as a starter, penne and meatballs for main and sticky toffee pudding for dessert. My wife had garlic mushrooms, bolognese, and finished with panacotta. The food was excellent, the best I can remember eating for a long time and the portions were generous. The waitresses were really pleasant and service was lovely, with each course Arriving in good time. Nice ambience and we will definitely go again!

Avoid. Overpriced. Slow service: no apology for delay. Female staff unfriendly. Tasteless (cumberland?) ham completely overwhelmed by the pickle. 1 tiny piece of soda bread and a thimble sized jug of milk for pot of tea for two. Had to ask for 2 more milk refills.

Overall it was a very positive lunch. The lady on the till was very friendly and the service was speedy. We ordered 2 Greek salads, a portion of chips and 2 coffees. The Greek salads were absolutely delicious and well worth the price and more; the chips were a la McCain and were an absolute rip off for the cost; coffees were barista friendly. Loved the doggy cafe and the clean toilets.

Always good. Staff always friendly and service usually quick. Food good and arrives hot. When finished you can have a short walk to the abbey to walk off your food. However check opening times.

Would definitely recommend!! Food was excellent and staff were attentive and friendly!! We had pizza and pasta and both were delicious!! 5⭐️

First time there since reopened. Staff were extremely rude and unkind, especially the women in charge. We heard very good reviews about the food, but it wasn’t the best standards. The women in charge made us feel unwelcome and uncomfortable. Although we live extremely local, we definitely will not be back anytime soon! Very disappointed

Nice attentive staff. Good value on the Italian restaurant in the evenings. BUT they to get rid of the answer phone, you can’t get through to book !

Left the car there to walk Hadrian's Wall, which was really useful, although slightly regretted getting takeaway drinks as they were so extremely slow it delayed our start, and very pricey for what they were. When we got back we went to Lanercost Pizza (in the cafe) for dinner. The pizza was really good, can't fault it. But the staff, especially the person in charge, were horrible, casually misogynist, hostile and resentful. Really don't understand this attitude.

The most expensive tea and cake I have had anywhere in Cumbria .2 small pieces of cake 2 teas £15.80 disgraceful .none of the cakes are priced beware !

Lovely place; the staff were very pleasant and happy to help; the tea and food were delicious. Worth the money.

What a beautiful tea room this is, clean bright outside seating and more. The lady serving was very bubbly and I enjoyed chatting with her. Service was first class, prices were fine and the scones were amazing!

We have visited 3 times in the last few months. First visit for lunch - food took 35 minutes so we had to order extra drinks Second visit, again for lunch, food took 40 minutes “because the chef was new”. So decided to visit just for afternoon cake and coffee on our third visit. Website says open 7 days until 4:30, but when we got there there is a sign saying open Wed-Sun until 4pm. As it was 4:05 I asked the staff if they were open, they said “no we close at 4pm”. I mentioned the website says the cafe closes later, but they rudely responded that it wasn’t their fault as the previous owners had the website and they couldn’t change it. After 6 years of being a regular customer, we will NOT be back ever due to the prices, staff attitude and poor service.

Well, it's definitely open again albeit Wed to Sun at the moment but the Wife and I had a visit yesterday and had a couple of very nice toasted sandwiches 👍🏻

Staff were training .I hope they get better ...I always suspect the staff attitude comes from the management ?

Seriously what has happened to this place? We have been regular visitors for a couple of years and always recommended the place Been 3 times this year since it reopened and every visit has been worse than the last First time ordered 2 toasties plus...

Took a detour from Hadrian’s Wall walk only to find that in late April, although the website says open 7 days a week, it is closed on a Monday and Tuesday - thanks very much. Obviously they can’t be bothered to update the website.

I agree with some of the latest comments. Extremely over priced for what it is. £30 for a few bits of cake and a coffee. I understand everything has risen but by far the most expensive of all the places I’ve stopped this week. The...

Called in for lunch. I know the price of everything has gone up but I found the prices extremely expensive. We both had cheese scones. The scones where lovely and fresh but very small. I got told off for taking cutlery. If you bring the...

Disabled toilet had no toilet paper, baby changing was outside the toilets with no bins. No sugar free drinks apart from diet coke. Food not cheap and had to wait a long while. Not a good experience.

oh dear--and it was DEAR!!! two toasted cheese sandwiches--2 tiny coffees one tiny brownie and a slice of cake--£30!!!-- we have been customers in the past but at over £7 for two slices of bread toasted --cheese as nice BUT --and we waited such a...

I’m certainly not one for writing reviews or complaining, however I feel my complaint is justified. To start with after querying the bill, we were told that the 2 regular cans of coke we had ordered came to £5.80!!!! £2.90 for a can is a...

Couldn't wait to visit again after the fire. Absolutely love this place. The homemade meals, cakes and scones did not disappoint - staff are very friendly and nothing is too much trouble. Lovely, relaxed cafe with a good selection of food. After having a bite...

I visited with friends after walking our dogs along the river nearby . We were able to take our dogs into the bark and brew area and enjoyed comfy seats and a great lunch . We then visited the gift shop and was surprised at...

We love visiting Lanercost Tea Rooms and really missed it when it was closed following the unfortunate fire. Our lunch today was delicious , fresh and tasty with lovely presentation. I'd always fancied trying the courgette and lime cake which I thought was a strange...

I don't know why you decided to change the way people get their orders but it isn't working. We came in today at 3pm for a quick coffee & cake, expecting to receive it when we ordered, as in the past. Instead we were told...

Myself and 3 friends visited the coffee shop and had lovely cheese scones and coffee. We were told the shop opened at 10.30 so waited about 5 minutes till opening as I had told them how nice the shop was. At 10.33 there was no...

This is a great place for lunch or coffee and cake. Lovely setting, walks nearby and the priory ruin was interesting. Dog friendly and plenty of room inside and out. The gift shop has lots of quirky craft stuff.

Pleasant tea room and ajoining shop with plenty of parking. The shop mostly sell handcrafted items, prices vary but are not overly expensive for the work involved... I particularly liked some of the beautiful but quirky jewellery. We had drinks and a snack in the...

Today we visited Lanercost Tea Room following a walk along the river Irthing with our dog. We ordered drinks a baguette and a toastie. The menu did not say breakfast finished at a certain time. Consequently I had to make a snap change of choice...

Tasty meal and warm welcome. Staff were very friendly and sandwiches and cakes we had were delicious. Would definitely recommend a visit.

Visited yesterday. Enjoyed a pulled pork toastie, served with lovely homemade coleslaw and the most delicious salad I’ve ever eaten (with pomegranates and pineapple)! The staff were all really helpful and kindly brought my food over for me as I was alone with my dog....

Simply awful lunch. My son couldn't eat his nachos and cheese. Swirty cheese? Service slow. Expensive for this area absolutely basic £7 for a cheese sandwich. No sense they were trying. Sandwiches all that's on offer. My grandson put the menu down and said I...

Called in for a bite to eat, and wasn't disappointed. Lovely selection on the menu, good service, clean in all areas, and lovely toilets !

Travelled around 15 miles to Lanercost tea rooms for a treat for my wife's birthday. On arrival found the tea rooms closed despite all the information on the web-site advising it was open.

Checked website 9.30 till 4.30 every day Set off and cycled 8 miles and arrived at 4.02 to be told sorry we are closed at 4.00. I said your website says 4.30 and staff member says no it doesn't so checked website again in front...

Warm welcome to this well run, large indoor and outdoor cafe, based at an historic monument, albeit there are holiday homes and other residences. The food (cake) was tasteful, the tea and coffee was hot and of good quality. The service was fast and efficient...

Very busy when we visited having just been around the priory ruins. We managed to find a table and placed our order which was then delivered to your table. The coffee and cake were all very nice and set us up for the next place...

Staying at the location while a short trip. Takeaway. Very friendly and warm service staff. Food was amazing tasting. The coffee after 10 min in the cup still very hot. Thanks!

We travelled some way off our route to break a journey with a meal and it was shut. This despite the website saying it was open. In the 10 minutes it took us set off again 4 other couples were similarly disappointed.

6 miles round trip to find it closed when it says online that it's open 7 days a week 9.30-4.30.....!

A most disappointing experience. This cafe has nothing for vegans ( cakes) . I had to order a sandwich while my friends had tea and cake. They had finished but no sign of my sandwich. Eventually I got my money back after some pathetic excuse....

We arrived here at lunchtime on a cold but sunny winter's day after walking from Brampton. It was a little crowded due to the good weather but we found a table easily and the service was faster than I expected. I ordered at the counter...

Situated just around the corner from Lanercost Priory and the Priory Church of St Mary Magdalene - both worth a visit. We received a warm welcome from the helpful staff on entering; the whole place is light, airy and very clean, with lots of hand...

The tearoom is set in lovely countryside, surrounding by trees adjacent to Lanercost Priory. and the river Irthing. We arrived during a busy lunchtime, but were quickly seated and orders taken by a smiling waitress. The menu is interesting, innovative, and caters for everyone, Our...

This friendly cafe is well equipped with morning breakfasts, delightful scenes and comfort food lunches. All freshly prepared and at a reasonable price…an excellent hideaway

We arrived late afternoon and were pleased to still be served. I had a lovely extra shot latte and scone that was fresh and tasty, my partner had a coffee and cake again lovely and fresh. The girls who served us were very friendly helpful...

Although the nearby priory and hamlet is beautiful, the cafe itself overlooks a dull patio and car park. Cake was good, but the setting not worthy of tearoom status. Slow service with tables left heaped with previous customers’ plates

we had a good restaurant standard lunch at cafe prices in the most tranquil and beautiful setting. i am really impressed with what the new owners have done with this place. The service was friendly and helpful and i honestly enjoyed my lunch more than...