Based on 425 opinions finded in 1 websites
Based on 425 opinions finded in 1 websites
Nº 83 in 1366 in Kensington and Chelsea
Opinions
What a gorgeous friendly and professional team - Albino was a great host and took care of everyone while training the team on great English mannerism and hospitality ;) love it - highly recommend the Brekkie
Kenny tan . 2025-04-24
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As a hotel guest I stayed for breakfast. Nice place to sit. Winter garden and very cosy. The breakfast was very good. Excellent service. Very attentive staff. Especially Tanin who served us.
Mark Kleffel . 2025-04-24
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Thanks Tanin for your gracious hospitality and kindness. You made our breakfast special.
Jessica Yolanda . 2025-04-24
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Cozy restaurant with excellent food and service. Fine Italian dining and homemade bakery. Breakfast is next level with coffee made by Tanin.
Robert Stöcker . 2025-04-21
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Such a wonderful dining experience! Asrar is a lovely server and very attentive!
phn2000x . 2025-04-21
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It was a great experience at La Terraza restaurant. The place is super nice for breakfast and, best of all, was Alejandro's attention. What a crack! He treated us very kindly, he was very friendly and helped us a lot in choosing what to order. He also helped us by giving us recommendations for our visit to London. Without a doubt, we will return because of the good atmosphere and the delicious breakfast. Highly recommended!
Raquel Torres . 2025-04-21
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Great ambience, and lovely setting for a date. Tanin was a lovely host and made sure that we had a positive experience.
Harshit Bassi . 2025-04-20
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Excellent food and service from Olga! Portions were large and true to Italian sensibilities.
Paul Chiavini . 2025-04-20
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Alejandro was a brilliant host for our afternoon tea. He was very friendly and polite. The food was lovely and the piano accompaniment was perfect. Thank you.
Andrew Norris . 2025-04-20
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I was passing by and entered this restaurant — it was very calm and cozy! I met Tanin, who was extremely professional and spoke to me so kindly. She explained a lot about Italian cuisine in a very engaging way. I felt that her approach wasn’t overly salesy, which I really appreciated. Thank you, Tanin, for the delicious mocha. it truly made my day! I’ll definitely be coming back again.
Angel Nyoguen . 2025-04-18
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First time back to the Xenia since Covid. Excellent hotel, fantastic staff, excellent food and just a charming atmosphere. Special thanks to Tanin for her fantastic hospitality and great attitude during breakfast time.
Chief Pilot . 2025-04-17
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Wonderful………To recommend with your eyes closed 💞
aline lechat . 2025-04-17
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Tanin makes coffee with great consistency and care. Her attention to detail ensures every cup is well-prepared. She works efficiently, even during busy hours. Her behavior is calm, respectful, and professional. A valuable presence on the team.
Deji Akintunde . 2025-04-17
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During a quick trip to London, I stayed at hotel Xenia and got to enjoy La Terrazza Breakfast Buffet. The food and drinks are great but what makes the difference is the kindness and willingness of the staff. Tanin is especially attentive, friendly and professional. What a great customer service!
Amaria achour-tani . 2025-04-17
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Warm and welcoming staff, peaceful atmosphere, magnificent and cozy restaurant, exquisite and careful food. Thank you for this kind welcome. Not to be missed and recommended.
Alexis Lesole . 2025-04-17
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Tanin was supet friendly and makes the best hot chocolate in all of london!
Chloe Beekman . 2025-04-17
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Olga was our waitress, she was so helpful, kind and attentive to all our needs. We came as a family of 4 and were impressed with everything. Would really recommend this restaurant!
Sara Zacks-mcgoldrick . 2025-04-16
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A lovely, warm atmosphere and a simple but well considered menu. Service was excellent, and the food well prepared, fresh and tasty.
Peter Wharmby . 2025-04-15
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My wife and I were celebrating our 40th wedding anniversary, and were served breakfast by a incredibly lovely young lady called Tanin, when she discovered it was our anniversary she arranged with the kitchen a lovely surprise that the chef brought to the table. Tanin made our stay so special and she is a massive credit to the hotel which is not often seen these days. Will definitely be returning.
Mike Catterall . 2025-04-15
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Had breakfast here as part of Xenia hotel. Extremely nice environment, food is good - special mention to the fig cake, simply amazing. Thanks to all the staff and in particular to Alex and Tanin to let me feel like at home
Paolo Benetti . 2025-04-14
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Olga, the waitress was very accommodating, friendly and nice!!
Eva Horvath . 2025-04-14
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Agrar and Olga were very attentive. A very good service. We were here for the second time today and would love to come back. You can clearly tell that Italians are at work in the kitchen. The restaurant is highly recommended.
Thomas Cornel . 2025-04-11
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Olga is amazing, very attentive, friendly, explained the menu and made the dining experience wonderful
nicola spence . 2025-04-11
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Tanin- provided excellent service each day that I came into the restaurant for breakfast. Each day I was greeted with a smile and pleasant attitude!
Kareem Myers . 2025-04-10
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Really special evening ♥️ the food and service is excellent. We plan to come again and stay at the hotel. The atmosphere is amazing and olga who looked after us is so special thank you to all the staff ♥️
Sandra Harrison . 2025-04-09
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“This is the best Italian restaurant I’ve been to! The food is absolutely delicious, and the service is outstanding. A special shout-out to Olga, who made our experience even more memorable with her fantastic hospitality. Highly recommend!”
Omar 9 . 2025-04-08
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I just wanna say this is one of the best places ever in London, the quality of the food the clean place it's all what we are looking for, also I want to say thank you Olga for her service and hospitality. 🙏❤️
خالد العنزي . 2025-04-08
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Wonderful food served by very friendly staff. It was my wife’s birthday and she was delighted to receive a cake while the staff was singing Happy Birthday. Well done.
Lemon31Pie . 2025-04-06
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Excellent service, food was good but not great. A bit pricey.
Inger Bjurstrøm . 2025-04-01
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Our hostess & waiter Olga greeted us and promptly seated us. Very warm welcome and graciously took my wife and her mum’s coats to hang up. She answered all of the questions about wine recommendations and expertly explained the special region (Campania) and ala carte menus. Her recommendations were perfectly spot on including after dinner drinks and desserts. Thank you very much Olga (and Alejandro) for a perfect dinner experience with my wife and her parents.
J Kaysak . 2025-04-01
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My wife and I are concluding a 10 day stay at the hotel (Xenia). Our plan for London was to dine at a different restaurant every day. It didn’t work out that way because the quality of the food and the incredible warmth of the entire staff was so good at La Terraza, we simply could not stay away. The breakfast buffet is outstanding (although I did have the three egg omelette several times). The staff, every one of them, was so friendly and helpful, we began to think of breakfast at our hotel as “eating at home”. We also dined for dinner more than once, I highly recommend the spaghetti Carbonara. I want to say again that every single member of the staff was outstanding, special mention to Sumit, Tania, Albino, and Alejandro. If you’re anywhere near Kensington, do yourself a favor and dine at La Terraza, dining at its absolute best.
Johnny A . 2025-03-31
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I had a lovely dinner with my mum on the 30th of march for Mother’s Day and was well accommodated by the staff. Pamela, Asrar, Federico and the chef Chiara provided a great service and great food.
Ahmed Wagre . 2025-03-30
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I came for dinner and was welcomed by a lovely lady Asrar and was served lovely food prepared by chef Chiara
Verdiana Cicero . 2025-03-30
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My son brought me here for a mothers day dinner and we were welcomed by 2 lovely ladies Pamela and Asrar. The food made by chef Chiara was amazing.
Viviana Cicero . 2025-03-30
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Amazing experience and special thanks to Albino, Tanin, Asra, Pamela, Ines, amazing team!!
Isa Salmen . 2025-03-28
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Breakfast and was fantastic. Quick and warm. Tanin is a superstar. Great smile and quick to help you. Will definitely come back.
Will Grant . 2025-03-28
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The food was delicious and Tanin service was exceptional. This place is a must try while in London.
Ahbani Houston . 2025-03-27
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Recommended place. Delicious food, normal prices in London but for us a little expensive, elegant atmosphere and to highlight the attention, which is always a plus. Especially Tanin's, very attentive to serve us with all our tastes.
Loanna Freitas . 2025-03-25
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10/10 breakfast in the heart of London, and the service is something else, all thanks to amazing Tanin
Nara Tutlyan . 2025-03-25
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I never thought id say this but I had the best Italian food of my life and it wasn’t in Italy. The Xenia restaurant delivers an authentic Italian experience that surpasses all I had in Milan or Rome. The food was just outstanding but the real highlight? The tiramisu! Creamy, and made the traditional way - the best one. The atmosphere was warm and inviting, made even better by the friendly hospitality of Federico and Sumit. Their passion for the food and genuine kindness made the experience of eating solo a great experience. I can’t wait to come back and explore the rest of the menu! If you love Italian food then this is place is must visit!
Eva Costa da Silva . 2025-03-24
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Amazing place and food but more importantly amazing people. Big thank to Ines and Tanin. Love it. Will return again
Michael Tverskoy . 2025-03-23
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Thank you Tanin for the wonderful service. Breakfast here was great
Pargev Virabyan . 2025-03-23
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Very nice breakfast, great service by Tanin
Hovsep Virabyan . 2025-03-23
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We spent a wonderful time at this place! First there was MIHAIL always ready to help at the entrance. Thank you!!!! Then at breakfast we had beautiful TANIN making breakfast an extraordinary event with her charming character and made the start into the day perfect with her humor and kindness… Thank you as well!!!! Looking forward to our next stay!!! The italian Manager at the breakfast is showing the younger employees how to do it… it seems to work very well. Thank you all!!!
Markus Wyss . 2025-03-23
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Amazing experience. The apotheosis is in the morning with the breakfast buffet. Truly perfect desserts, in great abundance of choice, and all very delicate, made by the pastry chef Connie Ritorto, up to and perhaps superior to the best pastry shops in the city. But the rest of the offer is also of the highest quality: pre-cut fruit of all kinds, yoghurt and salmon of the highest quality, and then vegan and savory offers in great abundance. The service is just like the food: attentive, friendly and friendly, but always very professional and fast. Cool and trendy environment. Will come back very often.
Isabella Goldmann . 2025-03-22
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Delicious food served by helpful and friendly staff. Fantastic.
Hans Weg . 2025-03-21
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Excellent dinner and service, thanks to Sumit we have spend a superb experience. He is friendly, welcoming and attentive. It's definitely a place where we will go back to.
Naëlle Verschoren . 2025-03-21
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Food service was on the slow side for how empty they were, food is just ok, the tomato sauce they use just wasn't to my taste. The atmosphere: I'm conflicted but this is what to expect. Small intimate tables close together with bright overhead lights, fake candles and no music (which is usually fine but in this place you can hear everything, including the waiters chatting at their station which is far, and there was some kind of loud event somewhere else in the building that you could hear very clearly). Restaurant is relatively cold, bring a blazer or coat. Indoor plants are a nice touch, but I can't overstate how bright and quiet this place is, some people don't like that so worth mentioning. For me La terazza almost misses the mark for high quality dining and equates more to those tourist streetside restaurants you'd see in Naples. Food, although authentic is nothing great for the price, expect a 13% service charge and to be charged for the water that's on the table.
Y Hristov . 2025-03-19
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Exceptional experience and impeccable staff - Albino welcomed us in an extraordinary way, making us feel at home. Rich, quality, plentiful breakfast. We'll be back!
Paolo Valoppi . 2025-03-13
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The food and environment were great, and our waiter Sumit was very pleasant and attentive. I would definitely recommend the ravioli!
Diana Morrison . 2025-03-11
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We spent a weekend in London and had breakfast in this restaurant, everything was perfect, very kind staff, Albino and Riccardo were friendly, helpful and nice! We felt really at ease. Conny's desserts are super! We had a quick lunch before leaving, all good with good piano music in the background. I recommend and hope to return!
Katia Gemo . 2025-03-10
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It was a Great experience ! I had *avocado sunrise * in my breakfast and i feel like it was such good selection ! Thank you Tanin for you recommendation!
Akbar Ameen . 2025-03-10
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“I had a truly wonderful time at Hotel Xenia! It felt just like home. A special thank you to Tanin for the amazing coffee every morning— it made my day special, every single day!”
Kenia Akter . 2025-03-10
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I had a truly wonderful breakfast at Hotel Xenia, Autograph Collection. The ambiance was serene and the hotel impeccably clean. Every staff member was exceptionally friendly, making my experience all the more enjoyable. A special thank you to Tanin for recommending the gluten-free chocolate cake with nuts on top—it was delightful! Your suggestion added a sweet touch to my breakfast!
fahima akter . 2025-03-10
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Thanks to Tahin. Great service:)
jana rudova . 2025-03-09
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Tanin was exceptionally attentive, thanks for the wonderful experience.
J R Wong . 2025-03-08
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Thank you Tanin ! Great service
Neil Robb . 2025-03-08
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Wonderful breakfast with a wide variety of options both sweet and salty. Great service from Tanin and Rim!
Zeno Jecel . 2025-03-01
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Had dinner yesterday evening with my parents and the experience was just great. The food was amazing, Pamela and Deboraj took good care of us during the entire time. The chef even had the courtesy to offer us coffees and pastries! A wonderful place with a wonderful team that I strongly recommend
Osman LE CHERIF AL AUNE . 2025-02-28
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Outstanding service - especially Albino! Very warm and friendly. Patrice’s and breads are made fresh.
mike mcbride . 2025-02-27
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Celebrated a birthday here. Great dinner. Olga provided a wonderful experience.
Scott & Barb Hasken . 2025-02-26
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We enjoyed a simple yet eloquent lunch of soups and Burrata salads. It was elegantly presented and delicious. Ramon was our waitress and she was very attentive with great personality. Dining here in the garden terrace certainly does not disappoint!
Kelley van Toor . 2025-02-25
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Tanin was the best at breakfast! Knew my order right when I got there and had really good recommendations on what to do around London. Would highly recommend to anyone!
Gabi Moore . 2025-02-25
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One of our servers, Tanin was amazing. Provided great service and delicious drinks.
Colton Moore . 2025-02-25
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Tanin’s willingness to serve us each morning with a big smile was exceptional!
Tiffanie Haws . 2025-02-25
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We are enjoying our time in London and at Xenia. Tanin’s service has been outstanding!
Marty Haws . 2025-02-25
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Everything was perfect! We went today there for our anniversary with my husband. Food was very tasty and the atmosphere was amazing. Also, the best part was the service we had. Olga, and the other waiters were super kind. Thank you!
Marianna Pap . 2025-02-24
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We had Sumit as our waiting and he was incredible! The food was delicious and vibes were high quality and cozy! Would definitely recommend!
Molly Weeks . 2025-02-24
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Olga our server was delightful and super helpful with her recommendations and service. Would highly recommend this restaurant when in this part of London.
Gerrit “G” . 2025-02-23
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The restaurant aims for a formal atmosphere, but the experience fell short. The food was a solid 3—lacking seasoning and depth of flavor. Additionally, the tablecloths felt outdated, which took away from the overall ambiance. Some improvements in both presentation and taste would make a difference.
Kseniia Feodoridi . 2025-02-23
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Perfect ! Very good! Thanks to Inès for her welcome and her kindness, she speaks French which helped us a lot!!!
Emma Battesti . 2025-02-22
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Excellent customer service and delicious Italian food.
Aleksandar Vidic . 2025-02-22
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Wish there were 10 stars for service. Everyone was amazing but shout out to Tanin for excellence. She makes a top notch latte, and along with her team mate Rim, made my experience really enjoyable. Will be back, highly recommend.
Angela Neil . 2025-02-21
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Food is delicious, very nice atmosphere, and friendly staff. Sumit is a wonderful waiter. Highly recommend!
Tiffany Tatham . 2025-02-21
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Loved just spending some time there, highly recommended
Peeth Eeckhoudt . 2025-02-20
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I had the pleasure of having breakfast at the "La Terrazza" restaurant and the experience was truly unforgettable. The staff were incredibly friendly and welcoming, making us feel at home from the first moment. The buffet and à la carte breakfast was simply amazing, with a wide choice of delicacies to satisfy every palate. The dishes were fresh, well presented and delicious. Every bite was a pleasure! The atmosphere of the restaurant is enchanting and makes the dining experience even more special. "La Terrazza" is without a doubt a place that I highly recommend to anyone looking for a high quality breakfast in a pleasant environment. Albino and Alejandro welcomed us with extreme kindness and explained and guided us in choosing breakfast. Demonstrating how important customer satisfaction is for the restaurant! 😁
Aaron Mainetti . 2025-02-18
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The ambience was awesome and there was a great variety of yummy food here. Our waitress Tanin was warm , welcoming and responsive - such a consummate professional
Rakesh Roshan . 2025-02-16
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Really great experience with my wife on Valentine’s Day. Food and ambience was excellent - Sumit and Pamela were so kind and made the experience very special - thank you.
DH . 2025-02-16
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Olga was amazing and the atmosphere of the restaurant was so welcoming, the food and deserts were incredible as well!
Nadia Ali . 2025-02-15
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Me and my girlfriend had a lovely meal here. The food was delicious and the service from Olga and Alejandro was brilliant. Also the gentleman who brought our food over I didn’t get his name but he was very smiley and friendly. I called ahead and asked for red roses to be put on our table for our valentines meal and Olga made a beautiful display for us and made it extra romantic. Thank you so much, particularly to Olga and Alejandro for a fantastic meal and experience.
clarc noey . 2025-02-15
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Tanin’s cappuccino is the best!
Carolina Milanesi . 2025-02-15
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After some very stressful days, it makes me feel so relieved even just for a coffee break on Saturday. Thank you Tania for the lovely biscuits and I love the live music. I will definitely invite more friends to come ☺️
Lu NI . 2025-02-15
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Popped into the la TerrZza and had a lovely lunch. Our waiter Tamin was professional and friendly the food was lovely. Would recommend . It's a lovely venue too. The manager Albino had Italian charm
KATHY BUTT . 2025-02-15
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Hi, I visited your restaurant on Valentine’s Day and was quite disappointed with the experience. First, I noticed that the menu lacked variety. The quality of the starter was awful—I understand that it was a special menu, but presentation shouldn’t come at the cost of taste and quality. For the main course, we were only given two options: fish or meat. The fish didn’t seem appealing, so we chose the meat. Unfortunately, it wasn’t warm enough and didn’t taste as fresh as it should have. Overall, I wouldn’t return to this restaurant, nor would I recommend it to anyone.
Daniel Rayeni . 2025-02-15
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I'd read the reviews and they weren't wrong. The staff that work here really are fantastic, and out waiter was amazing. Everything you want in a waiter, he really made the evening wonderful. In what are difficult times for the hospitality industry, this is a place with great food and service that is worth every penny.
Tanya Baker . 2025-02-14
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Lovely restaurant, great food & service!
Jane Tress . 2025-02-14
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Serviced by Tanin and Alejandro to very high standard. I was eating there 2 times. Thanks for a very nice experience.
Peter tolstrup . 2025-02-12
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We spontaneously decided to have the full buffet breakfast at this place and it was a great decision. The service by Albing, Alejandro and Tanin and Rim was excellent and we would consider to book our next stay here.
Maximilian Güth . 2025-02-12
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I was serviced by Alejandro and Tanin and they were really polite and did a great job both times i was there.
Anne Straarup . 2025-02-12
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The restaurant is very good, I played the piano of glass that they have and is super good, I felt so good, the food was excelent!
Bastián Becerra gómez . 2025-02-11
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Lovely atmosphere and a very sweet waiter tanin , took care of us and was very warm and friendly. Great service and experience.
luluah bukhari . 2025-02-11
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Love this little spot. Breakfast is a treat and the service lovely. I will add that Tanin was incredibly special and service oriented. I will come back.
Jason Chepenik . 2025-02-11
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Excellent experience and wonderful service from Tanin Rim and the Brazilian chef
Nataly Martinelli . 2025-02-08
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Great food and very attentive staff - big thanks to Tanin and Ffdrico
molly mcauley . 2025-02-07
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My experience at La Terrazza is always amazing. The food is outstanding and the service is beyond exceptional. The staff go to great lengths to make you feel welcomed and at home. Having dinner this week, Olga delivered a truly world class experience. She offered great suggestions, was attentive and caring to ensure my experience was memorable, and she added the extra touch of making me feel like I was dining with family while I was there. Keep making delicious bites and delivering great experiences!!!
Joe Marcin . 2025-02-05
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Olga was amazing!! Great service and food
Megan Eakin . 2025-02-04
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I enjoyed excellent breakfasts during my stay at the Hotel Xenia. I want to single out the exceptional service provided by Tanin. She was friendly, helpful and efficient!
Lou Golden . 2025-02-04
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Olga was an amazing server. Very detail oriented and thorough. Exceptional service!
diana Soto . 2025-02-03
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Nice Italian restaurant in London. The environment is calm and cleaned. Good menu and tasty food. Amazing service provided by Tanin
Christian Pozza . 2025-02-03
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I had a great experience today at La Terrazza. The breakfast was very good ! Thank you Tanin for the amazing service ! I will definitely come back.
Rania El sharkawy . 2025-02-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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214 Opinions
A group of 13 - unanimous... Great, fresh, delicious cuisine thaï. The starters as well as the dishes, every single one was tasty. A simple, cosy, family restaurant, and lovely dishes... I wrote it already right? The kind that makes you feel happy and alive...
950 Opinions
Amazing food and wonderful dining atmosphere. We got the tiger prawn app and the special that night and they were both fantastic. The homemade pasta and sauces were amazing. The head chef came out and checked on us several times, her food is amazing and she is so sweet as was all the staff. Overall amazing experience and some of the best Italian food I’ve ever had. A must try when in London! They were also very accommodating for our member in a wheelchair. They have a couple tables on the ground floor with the rest being up a flight of stairs. The bathroom was not accessible for a wheelchair as per usual in many buildings in London.