Based on 3.433 opinions finded in 2 websites
Based on 3.433 opinions finded in 2 websites
Opinions
Random find on a visit to Piece Hall with a friend. Food was excellent - good portions and good quality. Let down by the service.... Service was quick but the staff lacking. The two staff we dealt with - one was barely monosyllabic and other did not utter a word. The bill included 'optional' service charge, but the cc payment was taken so quickly we had no option to take it off and reflect the quality of service. So, food great, staff not so much.
claire h . 2024-04-22
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Great service, excellent food … both mains and deserts; we had fajitas, kebab, burger; cheesecake and lemon meringue. Attentive waiter. Very reasonably priced.
Clareabo74 . 2024-04-20
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Were shown to a table, drinks order taken, then 10 mins later food order taken. I ordered "the best" meatballs in town with linguine with a garlic pizza bread. The sauce on the pasta was the best thing about this dish - it was nice and tasty, but the linguine was just that, and the 3 meatballs tasted processed - on looking at them they looked like they were just mushed together and defiantly not homemade. For what they charge, and then the service charge on top (which we didn't pay) it's expensive, and the staff stare at you like you are not worthy of being there.
hannahloulou123 . 2024-04-09
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La Luna is not to be missed. The waiting staff were very friendly and professional and the food was superb - best I've had for a long time. As you might expect, you don't see any of the chefs but the kitchen team are clearly at the top of their game. You won't be disappointed.
diarmid . 2024-04-08
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Just tried to go for brunch/coffee with my granddaughter and was refused entry with a pram. Ridiculous and discriminating against babies/children. Was asked to leave it outside on the decking. What a stupid request when she’s asleep in there. Hope no one ever goes in a wheelchair! You’ll be asked to walk in and leave that on decking too?
DDHudds . 2024-04-05
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Excellent meal at la Luna. In one of the nicer parts of Halifax town Center. Whoever created that arcade has done a really good job. Good was very good. Although expensive it was worth every penny. Great service. Lovely atmosphere. Will not disappoint
Cocksparrow . 2024-03-25
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We booked here last minute to eat as a party of 3. The restaurant has a very nice vibe and the staff are very attentive. The food was honestly the best food I have had in ages! Lots of choices on the menu as well. I would definitely recommend this place if you are going to Halifax. I wish this was near where I live!
shannoncollyer_17 . 2024-03-24
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Fabulous food, atmosphere and service! We called in mid week without a reservation but we’re fortunate to be seated at an upstairs table. There was a real buzz to the lunchtime service. We ordered a lovely Sancerre bottle of white to accompany our lasagne and chicken kebab. Both meals are delicious. Highly recommend La Luna and we will definitely be back when we next visit Halifax.
t0them . 2024-03-21
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We booked for 7 pm on a Saturday & the place was packed; despite this we were immediately shown to a table, no waiting involved. The service was prompt & the food delicious. The price reflected the experience, not cheap but worth it. My husband who doesn't particularly like Italian cuisine said he couldn't fault the meal. He loved the food, the wine & the prompt service, even though it was very busy. We'll definitely be back. Thank you La Luna.
M285LFas . 2024-03-16
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Arrived on time for our evening meal and our table was ready.Drinks order taken within 5 minutes always a good sign. Our meals were excellent as was the overall service.The restaurant was very busy always an indication of how good it is. Will definitely visit again!
David D . 2024-03-06
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La Luna is now our go-to place every time we visit Halifax. Having now visited several times we have not been disappointed whether it has been the breakfast or lunch menu. It's clean and well presented and the staff are always helpful. The food is plentiful, hot, well-presented, and very tasty. It must be good as it is always busy. See you soon!!!
SailorJohn7 . 2024-02-28
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Meatballs and spaghetti are amazing! Lovely rich flavour. Service is okay, nothing wrong with it just nothing special. The interior design is lovely. Been here 5 times now and would go back :)
Eleanor . 2024-02-18
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Beautiful place to dine. Went for Valentines day and ot was perfect. Starters were the scallops and duck rolls. Everything was delicious Mains were the Fillet of Beef with lobster tail. Both cooked to perfection 👌 Desserts were the lemon meringue and profiteroles a perfect end to a perfect meal. Worth the price and the portions were a great size. We were satisfied and stuffed!
Prav Makh . 2024-02-15
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Been a times now food is always excellent the staff are friendly.
Rachael Livingstone . 2024-02-15
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A really lovely restaurant , with good service and great food! Would definitely recommend if you happen to be in Halifax 💕
Louise D . 2024-02-13
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Nice place. Been a few times but I think my friend who booked it wasn’t happy because she was confused about breakfast timings on the website. Apparently breakfast orders are taken until 11:45. After that you can still order one of three breakfast stacks until 1pm.
Heather Firth . 2024-02-12
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This is worth a visit. The deco is stunning. The service was great and the food was delicious. The food did not take long to come out. 5*
Julie Durkin . 2024-02-11
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Excellent food and staff they got us sorted out with a table as we hadn't booked , definitely going back ,x
alastair stewart . 2024-02-06
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Good food and service at a reasonable price. Hadn’t been to this restaurant for some time. I won’t be leaving it as long until my next visit
Stephen Hammond . 2024-02-02
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Extensive lunch menu with great, friendly service.
Lucy Nichols . 2024-02-01
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Second time that we've been here and would highly recommend it. We will definitely be returning soon.
George Rossi . 2024-01-31
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Lovely meal with attentive service in modern setting. Located in the Westgate arcade. A tad expensive but worth it.
iankosborne . 2024-01-24
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When it came to changing my babies nappy I found there was no changing facilities downstairs in the toilets. I asked a member of staff and they told me there was no baby changing facilities at the restaurant but I could use the sofas upstairs. When I went upstairs there was a member of staff sat there who did not acknowledge me. The sofa in question were part of the dining area. As there was a stranger there I was not able to change my child privately, nor would I have wanted to change a soiled nappy at a sofa attached to a table for hygiene purposes. I resorted to changing my baby on the floor. From what I could see there are four toilets in the restaurant, amble space to provide one baby changing unit. La luna has also been open a number of years, which would lead me to presume that I am not the first mother needing to change her child at the restaurant. Based on this it seems the lack of facilities is purposeful and discriminatory. Leading to a non-inclusive environment.
RobertaH655 . 2024-01-22
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Visited on a Saturday evening for a pre theatre meal and we were not disappointed. The fillet steak was perfectly cooked and delicious especially with the stem broccoli, chunky chips and peppercorn sauce. It was really busy in the restaurant but the service was good and the staff were lovely. Will certainly be back again.
OldhamMaisieMoo . 2024-01-22
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Excellent place for a little lunch when out shopping.
Elizabeth Barraclough . 2024-01-18
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Sorry to give this feedback. They are not friendly at all. When I asked for another place to sit, they offered me the place under stairs, which was awful. However, the two tables next to me are empty. I asked for ketchup, which I never got. Despite not being busy, I waited for the bill. Only thing that comes to mind is that I'm not local.
atousa khanshaghaghi . 2024-01-14
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Been here many times and never fails to impress
Phil Benson . 2024-01-13
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I wished to attend the restaurant with a friend to celebrate her birthday but when I asked if we could have a table, a rather rude employee point blank advised that they have a no pram policy and that I should leave my pram outside....
345tash37 . 2024-01-11
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Great place with a lovely atmosphere and nice staff , will definitely be going back and the prices are good too
Chris Robinson . 2024-01-07
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The menu could offer more for vegans and no vegan desert option at all! Come on La Luna at least some vegan ice cream!
Explore67408199593 . 2024-01-07
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Probably the best meal out out I have had in a long time
Barbara Ann Hale . 2024-01-06
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The restaurant is excellent. The food is delicious, the staff were friendly and attentive and the atmosphere is fabulous. The meal was worth every penny.
L A W . 2024-01-05
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Nice place to meet up and have a meal.
Darrel Harker . 2024-01-01
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Lovely food, nice service and we sat outside it was nice and warm and very relaxed
Michelle Calligan . 2023-12-25
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Busy restaurant, we sat outside in the heated area, it was a cold day so we were the only ones as the restaurant was full. It was a works Xmas meal, staff were friendly. The food was OK for the price.
philip judson . 2023-12-25
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Fantastic atmosphere, food outstanding, best place to dine out in this area.
Charlie Parkin . 2023-12-23
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Excellent food and service. All the staff members who served was were polite friendly and efficient . Recommend 10/10
Beth P . 2023-12-20
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Food was fine but the room was cold. We were told it was when the front door opened but it was a draft from the upstairs room which was closed.
Ian . 2023-12-11
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I have eaten here several times now and everytime it has been excellent. Working my way through the menu and not been disappointed yet. Highly recommended 👌
si bower . 2023-12-07
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Very nice clean establishment breakfast menu is small but the food is very good the soft eggs are the best I have had anywhere spot on .the wife enjoyed her omelette so thumbs up from us,
s c . 2023-12-04
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We visited at lunch time on a weekend, and the restaurant was pretty busy. They had run out/didn't have quite a few of the menu items but the food we had was very nice. The staff were friendly and efficient.
amyfeather . 2023-12-03
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Good good in a nice location. Second visit now, always busy which is a good sign. Reasonable prices too. We sat outside but there were heaters which were lovely on a freezing wet day.
Jcoultas . 2023-12-03
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Lovely place, been a few times and never disappoint 👌
Shona Wilson . 2023-12-01
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Very nice food in nice surroundings with very attentive staff. Just a tad expensive.
Lodge Farm Leisure . 2023-11-26
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We arrived for a booking and were sat down immediately. I had booked for 5 and in the notes I had said one was a high chair. I was disappointed that they had prepared a table big enough but then removed a table for 2,...
ACDC1990 . 2023-11-26
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The food and service we had was good but the management act like you are doing them a favour. They don’t like pushchairs or anything that gets in their way. I can’t knock the food or our server but really don’t like giving them the...
sharpsters . 2023-11-26
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My 4th visit to this restaurant. I love it! It’s a great place to meet up with friends for lunch. The staff are warm , friendly and welcoming, the atmosphere is lovely and the food is excellent. I’ve tried the meatballs, the lasagne and the flatbreads and I would give them all five stars.
Janine Chambers . 2023-11-24
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We were shown a table, for two, inside the restaurant. We were not asked whether we were just having a drink, or dining. The waitress came and asked for our drinks order which was for two hot drinks. We settled in, took our coats off...
Lynne W . 2023-11-24
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The food here is always tasty and fresh! I would recommend the meatballs or the steak sandwich. Reasonably priced and the place has eye-catching decor. The only critique I'd make is that the waiter sat us next to a red-hot radiator and departed before we could say anything. So we moved tables ourselves.
Defined by Thrine . 2023-11-22
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We booked for a Thursday evening meal with friends and were not disappointed, lovely food and great service. Everyone had a great meal although it is possibly slightly overpriced for a midweek meal.
Nicbailey . 2023-11-21
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Just had my 30th birthday meal here. The staff were so lovely and the food was amazing, they even brought out a caterpillar cake!!
Ysabelle Miles . 2023-11-19
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I was told about this restaurant and was quite excited to experience a genuine Italian experience what I received however was a total disappointment from start to finish We booked our table for 6pm giving us enough time before the show we were seeing at...
diceyv1 . 2023-11-19
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How do I give it 2 stars when I give it 5 for everything? Easy arrive to our booked table on time wait 20 mins for a drink, then get told no seafood, no lamb no duck so pizza and pasta neither of which I am particularly bothered for. When I asked why I was given a very short we have been busy answer. Picked here to celebrate my birthday and my brothers 50th, I wanted a treat but unfortunately if you want to eat from the full menu do not come at night. Almost forgot they had run out of desert as well, not even an apology drink offered. Be warned extensive menu advertised but not served
Richard Norris . 2023-11-19
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Very rude staff, overpriced dessert. First impressions are deceiving, nice location, wanted to sit indoors for coffee and cake. Were told to sit outside and we were chucked menus in our general direction. Had to summon staff to order. Miserable member of staff had no...
emilyfJ9234UT . 2023-11-19
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Great service and a good choice of food on the menu. The food was Beautiful and a great cosy setting for me,my wife and little boy.
Briggo66 . 2023-11-18
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Lovely service & great food. Happy faces & wasn’t rushed despite them being busy. Got a table quick in the time they gave us.
becky b . 2023-11-18
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Called at La Luna for breakfast ordered 2 butties and 2 lattes which were all ok, however I paid the bill and put a tip in the tip box. When I was outside I checked my bill and noticed Optional Service Charge £2.63, I went...
SueMark9 . 2023-11-17
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My partner and 82 year old mother in law visited this cafe bar late Saturday afternoon. We spoke to the waiter and asked him if he had a table available for us to have a hot drink, we were not eating. The waiter showed us to our table and returned after 5 minutes and took our order of three hot drinks. We waited a further fifteen minutes when the manager of the bar came to the table told us our order was not available and we should leave (throwing the printout of our order on the floor) This was after the lunchtime rush with several empty tables and most other diners finishing their meals. I have no idea why this situation happened and the manager felt the need to humiliate three customers.
Petras Puodziunas . 2023-11-11
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Nice food, lots of veggie options service was great, everybody was lovely. Would recommend.
Maren T . 2023-11-09
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Great service with nice people serving! Excellent Fajitashot and sizzling at the table, great stuff!!!
Roy Bowes . 2023-11-06
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Utterly delicious food and atmosphere sat outside with heaters on. Excellent service.
English Lissy . 2023-11-04
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Tasty starter menu and mains ranging from pizza to fillet steak. Plenty of seating. Upmarket restaurant, fairly expensive but tasty.
Neil Gill . 2023-11-01
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Our very favourite place to go for a treat. Food is always fantastic, and service is excellent!
Adam Dyson . 2023-10-28
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Three of us at lunch. One incorrect order, but short on time and friend too polite to return it. Staff member said oh it's better than what you ordered. Lots of staff around talking to one another.
Susan Gale . 2023-10-21
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Food was lovely but slow service. For the size of restaurant they should have more toilet facilities, disabled and separate baby change area.
Vera Markovic . 2023-10-21
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Just a really disappointing experience all round The service was dire not once were we checked on merely a what do you want and then placed on table. Had wait 15 mins for someone to notice that we had actually finished and take the dishes away. Didn't even ask if we liked the food which we didn't. To add insult to injury add a 10% service charge Pizza has a weird sort of sweet tinge to it and the pasta was not the greatest at all Not cheap and not that tasty but the poor service is what really let's it down
0007nexus . 2023-10-17
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Food is lovely even if abit overpriced. I normally love this place but the atmosphere today wasnt great, I felt like I had walked into a private party, the wait staff spent more time running around after each other and chatting with family, friends and obvious regulars to not notice I'd tried to get their attention for a drink, had to go to the bar myself which when paying a service charge shouldn't be the case. Shame really because the food is top notch.
Dannie Simpson . 2023-10-15
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The positives to this place, are the location and atmosphere, really nice decor inside and out. Unfortunately, thats where the positives end… I ordered meatball linguine (described on the menu as “the best homemade”). They were processed and the pasta sauce was very watery and cold. I couldn’t finish my meal, it was that bad. My partner ordered lasagne and had the same complaint, processed and cold. This place isn’t cheap, so if you’re looking for a nice meal, definitely avoid this place. Also, we weren’t happy with the added service charge as the service was pretty bad. When asked if I enjoyed my meal, I was honest and said no, they didn’t seem to care and just took the plates. Wasted meal out
Brooke Alexander . 2023-10-15
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Nice place e to eat either brunch or dinner evening nice atmosphere 😋
Andrew Whitehead . 2023-10-13
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Great food and fast to bring it out too
Saul . 2023-10-12
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Food delivered, my fillet steak was flavoursome and cooked just how I requested it. My one complaint would be the accompanying peppercorn sauce was a bit to runny and didn't have a lot of flavour.
Michael Ainsworth . 2023-10-08
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Great place. Great staff. Great food.
Peter Scott . 2023-10-07
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First time eating here. Recommended by a lady in Harvey's store. Thank you for that.
Maxine Gothard . 2023-09-21
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The staff are friendly but it's always worrying when nothing has a price on it 😕
Kevin Meredith . 2023-09-21
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Amazing food really can't fault the food delicious great location great atmosphere great service.
Mitzi oodian . 2023-09-20
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My husband and I had a lovely lunch here recently. We had brunch which was delicious and service was super friendly and quick. It's beautifully decorated too.
Rachel Martin . 2023-09-15
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Whilst the food was lovely, and the venue was pretty, the accessibility for parents and elderly/those with mobility issues was sub par and took away from the overall experience. It was disappointing my baby had to sleep on a chair and sit in a high chair that was way too big for her and had no tray table. If she was a month younger, not sure how we would've been able to attend as we don't have a capsule and she wouldn't be able to sit up (she's only 4 months old). With that, the server made it very unpleasant when discussing it. She was not helpful at all and was rather dismissing/rude. Wasn't impressed.
Kelly Prentice . 2023-09-13
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The food here is always good, the atmosphere and service is impeccable and the location is also lovely. I've only rated the food 4 stars as my steak wasn't the best and I'd recently had a better one at Mezze in Brighouse. Edit: I got a really good salt aged rib eye recently so my review is changing for 5 stars everything! (See newest photos)
Bex Middleton . 2023-09-12
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Food was amazing and ready quickly but overall service was a bit lacking, it was super busy though to be fair
Natalie Daker . 2023-09-11
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It was a busy lunchtime. Food was lovely as it always is. Waitress was rushing and requests were ignored m
Patsy Riley . 2023-09-10
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We decided to sit inside, which was lovely as it was a little more quiet. We came to celebrate our 7 year wedding anniversary, a rare occasion of having a date without our 2 young children. The food was great, good flavours and very good portions, we had starters mains and deserts. I was very disappointed in the service, the waiter didn’t really speak! He was quiet abrupt, didn’t make eye contact or any sort of conversation. Also he was very slow to come back to us, I had asked for a desert menu after our mains and he didn’t bring one, another waiter came to ask if we wanted more drinks and I then asked him for a menu which he brought straight away. When it came to paying the bill our waiter was nowhere in sight, we looked around and waited for a while before just getting someone else’s attention and asking for the bill. Because of the service I would be hesitant of going back, I’d perhaps try other places first.
Dani Lewis . 2023-09-09
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Absolutely lovely place , the food and service are excellent. Great place to go
Gillian Angus . 2023-09-06
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Beautiful meal out for our Wedding Anniversary and didn't fail to impress. Fabulous food and lovely staff, Hubby's first visit, we'll definitely be back.
Lisa Webb . 2023-09-04
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Delicious lunch - Greek Meze at reasonable price
Nicky Thurman . 2023-09-01
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Service was great and was fun to sit outside. Food was good but could have been better
Alan Hoodless . 2023-09-01
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A lovely meal at a fantastic venue. Prompt service and excellent portion sizes, highly recommended!!
Sam Batley . 2023-08-31
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We asked what seafood specials were available as it suggests you do on the menu and were told they had everything apart from one dish. When it came time to order they told us they didn’t have various dishes. Then tried to order something off the normal menu to be told they didn’t have that. Small portion for price on specials. Slow service: were told this was because it was bank holiday as if that was our fault. Got charged 10% optional service charge for 2 people but didn’t realise until we had left as it was added to our bill automatically. We had discussed not leaving a tip due to low quality service so wouldn’t have paid this if we had realised.
A C . 2023-08-28
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Food was really tasty, enjoyed the swordfish with potatoes and veg. Shared homemade tiramisu for dessert, was a real treat, plenty for two. Staff was friendly and helpful, would go back and try the lemon meringue next time 😋
Emily Fleming . 2023-08-25
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My husband and I shared a Mezza and a portion of fries it was absolutely delicious. We will definitely go again. The downsides there was a number of children being really noisy with a large group on a table nearby. I also don't approve of a service charge being added that DOESN'T go to the staff. Shame on you La Luna and, on reflection, because of this slight of hand in cheating both staff and customers we won't be returning unless this is stopped. I will be recommending people not to go.
Melody McGrath . 2023-08-17
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My favourite Restaurant in Halifax. It never disappoints, with a brilliant menu to choose from. I highly recommend this gem...×
lesley hewett . 2023-08-13
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The staff needs to get off their high horse, would not recommend. They just need an attitude check… plus some food safety inspection is clearly overdue
Mark F . 2023-08-12
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Classy place, great food and service! Been a few times now and we love it.
Ryan Welch . 2023-08-12
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Great restaurant and staff. Food was good, no complaints here, would recommend a visit.
Julie Macpherson . 2023-08-11
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Very busy but relaxed. Service great and the food delicious. Our chosen place to eat in Halifax
Philippa Steventon . 2023-08-06
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There will never be enough stars to award La Luna! Long time customer - my family have been coming here since they were a small one-unit cafe. Now at least a three unit with upstairs AND covered outdoor seating, La Luna has definitely put themselves on the Halifax map. Locals will have eaten here at least once in their life, and visitors should make it a priority to splurge a bit and eat here. The food is absolutely amazing (don’t let a price tag scare you!). Tonight we had Gambas Italiano, Scallops, Halloumi Fries, Filet Steak, Lobster Duo, Duck Trio, Lobster and Prawn Tagliatelle, Strawberry Cheesecake, Lemon Meringue, and Tiramisu. Everything is homemade in the restaurant, cooked to perfection, the quality is out of this world, and the portions are astoundingly big. Some are turned off by the automatic Service Charge on the bill, but you can request to remove this (though personally I couldn’t, the staff are polite, lovely, funny, and very fast). I’m going to stop here as I don’t think I could give La Luna the praise it deserves! Overall a must-try for any visitor or tourist coming to see Halifax’s many beautiful sites (conveniently close to the famous Piece Hall and Square Chapel!). Thank you once again xo
Alisha . 2023-07-28
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Great little bistro. Very good food, reasonably priced, great service
Sandie Packman . 2023-07-27
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Lovely gluten free options, pasta and pizza! Very busy but good service
Chloe Maycock . 2023-07-25
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Good coffee and good service but breakfast was pretty average and tasteless. Should just spice it up a fraction!
anita gjersvold . 2023-07-24
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Tasty but nothing special. Just Italian fusion menu. Nice vibe. Green walls awesome. Very nice and helpful staff. Drinks great. Escalopes, pizza ok. Chicken kebab not recommended. Aubergine and spinach lasagna ok. Great potential but nothing special. Very nice time spent in the restaurant. Worth to visit. You will find something for yourself for sure.
Marcin Marcin . 2023-07-24
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Very enjoyable lunch, super food helpful and patient staff
Paul G . 2023-07-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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117 Opinions
We ordered the chicken and lamb kebabs, both delicious. The salad was soo good, nice and fresh with balsamic vinegar on.. We ate the lot. Thank you!!
steakbeautifulchickencheesetapasmeatballspaycookedcoffeepastafillet1 Opinions
Good food very tasty, well worth the wait. great value £8/£9 for the main course, good portions, if there are a few of you the meals do come at different times but with I think just one chef she does
steakbeautifulchickencheesetapasmeatballspaycookedcoffeepastafillet36 Opinions
My friends birthday, weds 25th oct, we decided to book brunch. Absolutely delicious food and the cocktails were definitely flowing! Very attentive staff, and we had a good laugh with them. The decorat
steakbeautifulchickencheesetapasmeatballspaycookedcoffeepastafillet