Kwai Chin Newtown in Powys

We haven't had Chinese takeaway from her for about 6 years and boy was it good Tonight! Just as good as the last time if not better. Prompt and polite service from Simon as always and the food was delicious and piping hot. Very sad to hear they are closing down soon as they have been open for over 40 years but I wish them well for the future

We have used the Kwai Chin Newtown for a very long time now, but last night was the last time the curry was just fatty meat and unacceptable !! and the spare ribs ......we had 2 small ribs and the rest was tendons covered in sauce .....very poor meal the quality of the meat was awful in fact just rubbish !! if that's the best they can offer perhaps they should close!!

This was a cracking find. Excellent quality food, reasonably priced and great service with a smile from Simon :)

We ordered takeaway for the family and it was absolutely delicious. Very clean place, superb menu and excellent food

We have been using this takeaway for 30 years. Myself and my family loved it here, the quality used to be brilliant. Tonight was our last visit. It has gone downhill badly. The chips were reheated and chewy, the curry was watery and my vegetable dish was tasteless. I never thought I would leave a bad review of the Kwai Chin as it used to be fantastic. Simon, if you are reading this, please improve or you will have no customers left. What a waste of £19!

I have been going to the Kwai Chin for best part of thirty years and never been disappointed. Fast service with excellent food and polite service by Simon and Nicky A++++++++

I have been travelling 17 miles every week for over 20 years to the kwai chin. The food is always excellent and have yet to find a curry as good as here. Here's to many more curries ! Keep doing what ur doing !

The staff were really nice it was my first time in there and I felt welcome but unfortunately the dishes tasted similar and bland, almost like they weren't using any fancy sauces for all the dishes like other places do. The duck pieces were very small and soggy unlike what I've had in other places. The price is cheaper but it's not worth it

I frequently visit the kwai chin Chinese takeaway and would highly recommend it to anyone, the food is excellent and staff are very friendly and helpful

Real good choice and fast and friendly service. There salt and pepper chips are excellent along with the rest of the menu. Really nice staff.

There are several Chinese takeaways in Newtown and this one is busy and popular but fast and delicious. I usually go to the one closer to my house, and one day my prefered one was closed so I came to Kwai Chin and the woman jokingly said to me 'you usually go to 'rival restaurant', and you're only here because it's closed, correct? I had to admit it was true, but when i got home and ate the food, it was just as good, if not better than the competitor. There is plenty of business for both restaurants, but will order from them again as my usual one has started to mess up orders more often than I am happy with. Best part was that they were very fast to process the order, and that's what we want. FAST and GOOD!!

I would like to say been coming here for years and never once been disappointed with any of the food given it has always been quick tasty and a good portion..Simon front of house has never once been rude as others suggest but very happy and always welcoming...you can’t please everyone as some always have some issue with something but instead of having a chat with management they would rather have a whinge on here...keep doing what you are doing Simon and the rest of staff and you will always have my custom...

This is and has been my GO TO place for a chinese takeaway in Newtown for many many years and it never fails to please. Staff friendly, service fast and food always top notch! Lost count of the amount of times I have been here but always good!!

The food itself is ok but I can’t say it’s wonderful. Every time I have ordered food from this takeaway there is one man who is so rude... it’s like he’d rather you didn’t order with them at all... I would pick other takeaways over this one any day.

Normally we go to the Canton Wok but as it was closed we went here instead. Chicken chow mein was dry, burned in some places and consisted of just noodles and chicken, no beansprouts or other veg. Chicken and mushrooms tasted like sick and the egg fried rice had 4 small bits of egg in it. The only edible thing was the portion of chips. All for £20. Never again, I still feel sick now and its been 3 hours since I tried to eat it.

Salt n pepper chicken very nice fast service very friendly well priced . Phoned in order and was ready within 5 mins

Would highly recommend, I go here all the time, but it does make your farts smell, our front room is stinking!!

Superb food great taste fast service even when busy, delightful staff clean and good portions would recommend

I had been here once before recommended by our housemate, but as the menu was a little smaller than I’m used to I didn’t know what to order and just had sweet and sour chicken balls last time. They were nice but you can’t go wrong with them really.

This is the best Chinese I have ever tasted. Highly recommended ..... It's always a pleasure to have a chat with Simon who is so helpful.

Fast service, food is great, reasonably priced and always lots of friendly banter from Simon! By far the best in the area hands down

Have been going to kwai chin for over 30 years and won’t go anywhere else for a Chinese takeaway!!! Simon is brilliant and recognises my voice when I phone. Have never had a bad meal.

I use this Chinese regulary and the staff and friendly and welcoming the food is very good and tasty and hot which is very good. The takeaway is clean and we'll presented and I would recommend this takeaway to anyone you will not be dissapointed.

Finally found a decent Chinese takeaway in wales, After so many awful ones I was about to give up Until finding this absolutely delicious one Will stick using this one now, Salt & pepper chips are a favourite of mine

Great food,great staff. Highly recommended. Been going there for years.Very clean and a good extensive menu.

Been using this Chinese since it opened, the others don’t come close and I hate it when they go on holiday. 😋

I have been eating here for years and can honestly say I haven't had a bad meal. Pricing is reasonable, food always nice and hot and portion sizes are good. Service is fast even when they are obviously busy!!

We ordered from here great price and tasty delicious food would recommend kwai chin to everybody and will be going again.

I've been coming to Kwai Chin for the past 14 years and never had anything but fabulous food and super customer service. The BBQ spared ribs rock, the prawn crackers and just right and the meal deal for 2 feeds at least 4 (great for a breakfast fry up!) Bottom line, Kwai Chin rocks. Highly recommended : )

Best Chinese in town. The duck in plum sauce is to die for, try it, trust me you'll love it. The chicken kung po is also delicious. Admittadly Simon isn't the kind of guy to smile as he serves you, but that's just him.

Having used the Kwai Chin for many years I can say that the food has always been consistently good and the portions and prices are excellent

I think this is the best Chinese takeaway in Newtown there is usually a waiting time but its worth it, food hot and freshly prepared.

Ordered a sweet and sour chicken balls, fried rice, chips, chicken curry. Chicken was burnt in the balls.

El menú es un poco limitado y los gustos eran un poco similar, sin embargo, en general, una razonable comida que estaba caliente.

Nunca he sido por comida en el Kwai Chin y ha decepcionado! He estado viniendo a este para llevar más de un año y han sido siempre amablemente sirve./hablado Sigan con el buen trabajo :) 10/10 para mí!

Absolutely disgusted with the customer service! I've never been so insulted, talked down to, humiliated and dismissed. Do not go here if you have any allergies, vegetarian or vegans even if they promise that they can cater for you. I became extremely sick after being served food which they promised would be suitable for my dietary requirements. Went back and explained what had happen, including evidence of food and I was told that he wouldn't do anything. He had some sort of book he puts names in who make complaints and refuses to serve them after that. I was outraged! He refused to take blame or apologise. I will never ever eat their food again. Please do not put yourself in danger or allow yourself to be treated in this way.

We regularly use Kwai Chin takeaway as most of the meals we get there are great quality. Because it is popular there are often longer waiting times but it is usually worth waiting for. The curries are the best in the area and we are happy with the quality. The Kwai Chin has a hygiene rating of 5. We have used other takeaway's in the area but none come close in terms of flavour.

The food is always freshly prepared, the establishment is clean, and the service and staff are always brilliant! If your meals are wrong or missing they will always happy to pay or refund you back with no problems. Best Chinese in town for many years.&

This Chinese has a lev5 hygiene rating and the food is tasty in fact beyond tasty. The service is always friendly sometimes even funny. Never slow even when busy..I have been all over UK but this is by far one of the best takeaways I have ever had.

I'm afraid after 25 years of using the Kwai Chin, I shan't be using it again! Some of the worst customer service I've had to experience.After we complained that they'd messed up an order, they proceeded to put the blame on us! He even wanted my name so he could put it in his 'little black book' of difficult customers! Must of had a fair few complaints to have a book!Avoid.

My favourite Chinese Takeaway, the Kwai Chin never lets us down. Always tasty, always hot and the service is always efficient. My first choice every time!

Awful food, Very Greasy, Bite into a pancake roll and watch the fat pour out!!!!! Curry was tasteless, the batter on our sweet and sour chicken was falling off. Steer clear

The best Chinese takeaway in the area by a longshot! Fast service, decent prices and food always piping hot and tasty! Glad they dont deliver or Id be the size of a house! Been eating here for years and hate Tuesdays when they are shut!!

Brilliant staff and great food can't recommend this place highly enough.Food is always piping hot and packed with the finest ingredients.

this is the best Chinese take away in Newtown. I use it regularly and the food is always top notch. You may have a wait of about an hour on a Friday evening but it shows how popular it is. Simon is a star!!!!

By far the best chinese takeaway for miles! I have never had a bad meal from here and even when busy service is fast! Price is pretty good and they have a varied menu so some thing for everyone! How I wish they delivered!!!

food is always good,freshly cooked for every order and has five stars for hygen,always buisy,best to order by phone then there is no waiting.

Our family of 11 had a Take Away from here whilst holidaying in the area. The food was delcious and excellent value. It only cost £62 to feed us all with a selection fo tasty dishes. Would definitely recommend!

One of the best takeaways around and definitely one of the best around Shropshire and mid wales I have had many Chinese throughout the UK and Europe and this really is one of the best its a shame that they didn't have a sit in restaurant

good service and consistently good food been many times and never had a bad meal its very busy but they give you a time for collection and they.re good to time , simon and nikki are allways pleasant and helpful

By far the best. Varied menu with some excellent non Chinese items also. Service fast always! Have never haf a bad meal from here and have been here many times!!

Brilliant food! Lovely service! Simon is very polite and helpful, great choice of food too! Highly reccomended!!

Staying in the area so thought we'd try Kwai Chin out. The food was amazing!!! Very little grease at all and the portion sizes were great for the price. Easily the best sweet and sour chicken I have ever had. Only down side was they don't take card payments.

My husband and I thoroughly enjoy Kwai Chin dishes. Very tasty and good value, with efficient service. We don't get our take away Chinese from anywhere else.

Had a take out from here on Valentines night. Very busy as expected but when we came to our food, it was lovely, hardly any grease and just enough food. Very reasonably priced too. The best chinese in Newtown by far.

This has been our regular Chinese for a little while now. Food had been consistently of a good standard, nice and tasty. Also nice to have everything freshly cooked and not pre-prepared and kept warm.All in all very good food, well priced and good, efficient service.

Excellent service and excellent food! Always freshly prepared and hot.Usually a long wait especially at the end of the week but worth the wait!

The food is amazing.. The staff are very friendly. This place is unbeatable. If you havent tried it yet i recommend you do so!!!

I have been eating here for years and its still my absolute favourite in the town!! Simon is a real laugh, service always fast (even on a saturday) night, food reasonably priced, good portion sizes and food nicely cooked!! Only criticism I DO have is that its closed on Tuesday nights but apart from that you really Cannot fault it and I would recommend it to anyone!

Out of all the Chinese takeaways in Newtown this is by far the best! Food is cooked perfectly, they have a great menu, cost is good, and service is always fast. I have been earing here for about 20 odd years on and off and have NEVER had a bad meal.